外觀

威基基海岸線酒店的評價

4 out of 5
威基基海岸線酒店
342 Seaside Ave, Honolulu, HI

評價

8.6

優異

10 分評分,優異;1001 則評價中有 514 則" "
8 分評分,不錯;1001 則評價中有 303 則" "
6 分評分,一般;1001 則評價中有 106 則" "
4 分評分,欠佳;1001 則評價中有 40 則" "
2 分評分,很差;1001 則評價中有 38 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

wenjie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
good location,nice room,a little bit old
於 2024 年 3 月住了 3 晚
Jeff - General Manager 於 2024年3月29日的回應
Aloha Wenjie!Mahalo for being our guest and for the fantastic review! I'm thrilled to know you enjoyed our central Waikiki location, and accommodations. I'm sure you made many amazing memories in Hawaii. We would love to welcome you back again soon!

8/10 不錯

Kai-Yuan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務態度非常好,美中不足是隔音不太好
於 2023 年 10 月住了 4 晚
Jeff - General Manager 於 2023年10月9日的回應
Aloha Kai-Yuan!Mahalo for staying with us and sharing your feedback. I'm sorry to hear that the noise from the surrounding area impacted your rest and relaxation. I'm glad though, to hear that our staff was friendly and engaging. I trust you found many unique adventures in Hawaii, and we hope we have the chance to welcome you back in the future!

10/10 優異

Shaolong

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
停车场,住宿位置很好
Ibonne Pinilla General Manager 於 2022年11月27日的回應
Mahalo!

6/10 一般

zixin

於 2022 年 8 月住了 3 晚

10/10 優異

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚
Ron 於 2021年7月26日的回應
Aloha! We appreciate you taking the time and sharing your experience with us. We hope to see you again.

6/10 一般

真實旅客

伴侶同遊
讚好:職員與服務和設施服務
small room.The bathroom would smell like a sewer. It would smell really bad. I can't fall asleep until I close the door at night
於 2021 年 5 月住了 6 晚
Ron 於 2021年6月9日的回應
Aloha! We appreciate you taking the time and sharing your experience with us. On behalf of the hotel, we apologize and are disappointed to hear that your experience here was not stellar. Clearly we missed the mark with you. We continue to make changes based on the feedback we receive and would like the opportunity to be able to make it up to you on your next trip to Hawaii.

10/10 優異

YiLing

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful and convenient good choice in waikiki
Location very good and near Waikiki beach Morden and fashion design attact to me Clear and friendly and provide some snack A famous restaurant beside hotel If you bring a lot of luggage ,they don’t have trail to lobby Seaside hotel is the best choice in Waikiki
於 2019 年 12 月住了 3 晚

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and nice staff. Complimentary water and coffee in the lobby.
於 2019 年 11 月住了 7 晚
ANN 於 2019年12月8日的回應
Aloha, Thank you for choosing the Shoreline Hotel Waikiki.

10/10 優異

Mark

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was great.
於 2024 年 4 月住了 2 晚

10/10 優異

rance

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Convenient location for restaurants, shopping, and transportation to other areas of Honolulu.
於 2024 年 4 月住了 7 晚
Jeff - General Manager 於 2024年4月16日的回應
Aloha Rance!Mahalo for being our guest and sharing your amazing rating and comments. Our location is the perfect place to start and end your day's adventure. I trust you found many great ones and we hope to welcome you back in the future!

10/10 優異

kenichi

讚好:整潔度、職員與服務和住宿狀況
Friendly staff. The room is clean
於 2024 年 4 月住了 1 晚
Jeff - General Manager 於 2024年4月16日的回應
Aloha Kenichi!Mahalo for staying with us and sharing such a kind words about he staff and hotel. I trust you had a wonderful vacation and hope we have the chance to welcome you back in the future!

10/10 優異

Renee

家人同遊
讚好:設施服務
Excellent!!
於 2024 年 4 月住了 1 晚
Jeff - General Manager 於 2024年4月16日的回應
Aloha Renee!Mahalo for staying with us and sharing such an outstanding rating! I trust you made many wonderful memories and we would love to welcome you back soon!

8/10 不錯

william

商務旅客
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
good location with clean rooms. staff were excellent.
於 2024 年 4 月住了 2 晚
Jeff - General Manager 於 2024年4月12日的回應
Aloha William!Mahalo for staying with us and sharing such kind words about the hotel, accommodations and staff. I trust you had a great adventure in paradise and we'd love to welcome you back soon!

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was not too big and yet not to small. It has a nice pool on the roof which was never busy. The rooms are clean and housekeeping did a good job of keeping it that way while we were there. The staff were pleasant and courteous and the valet parking was convenient.
於 2024 年 3 月住了 7 晚
Jeff - General Manager 於 2024年4月11日的回應
Aloha David!Mahalo for staying with us and sharing such a wonderful review. I'm thrilled to know that Shoreline Hotel Waikiki was a perfect size for you, and your accommodations were comfortable. Our staff enjoys engaging with our guests and sharing their island home and I appreciate you taking time to recognize them. When Hawaii calls again, we hope we can welcome you back!

10/10 優異

George

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful service.
於 2024 年 4 月住了 4 晚
Jeff - General Manager 於 2024年4月11日的回應
Aloha George!Mahalo for being our guest and sharing such an outstanding rating and kind words about the service you received. I trust you made many amazing memories in paradise, and when you are ready to do it again, we will be here, ready to welcome you back!

10/10 優異

Anita (Seattle)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location, good value, friendly staff.
於 2024 年 4 月住了 1 晚
Jeff - General Manager 於 2024年4月8日的回應
Aloha Anita!Mahalo for staying with us and sharing your wonderful review! From our heart of Waikiki location to our engaging staff, our goal is to provide an amazing respite from your day's adventure and it sounds like we accomplished this with you! We would love to welcome you back to paradise in the future!

8/10 不錯

Susan

伴侶同遊
讚好:職員與服務
The staff was very helpful and friendly. The rooms were clean and the decor was bright and colorful. I was disappointed in the pool area. There was limited seating and some chairs were broken.
於 2024 年 3 月住了 2 晚
Jeff - General Manager 於 2024年4月8日的回應
Aloha Susan!Mahalo for being our guest and sharing such kind words about the hotel and staff. I'm happy to hear that your enjoyed our colorful vibe! I'm sorry that when you visited the pool, the furniture was not available for use. When Hawaii calls again, we would love to welcome you back!

8/10 不錯

Mr (Las Vegas)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good deal for the money. Lovely staff.
於 2024 年 3 月住了 5 晚
Jeff - General Manager 於 2024年4月8日的回應
Aloha Mr!Mahalo for staying with us and sharing your kind words about the hotel and staff. I'm glad we could be part of your vacation adventure and hope we have the opportunity to welcome you back!

6/10 一般

SHIMPEI

讚好:職員與服務
コインランドリーがないのが残念。 ワイキキのど真ん中にあるので立地は抜群に良い。
於 2024 年 3 月住了 7 晚
Jeff - General Manager 於 2024年4月8日的回應
Aloha Shimpei!Mahalo for staying with us and sharing your experience. Although the hotel doesn't have coin operated laundry, we do offer affordable laundry services through Aloha Dry Cleaning. I hope you made many memories in Hawaii, and would love to welcome you back in the future!

6/10 一般

Stephane

讚好:整潔度、設施服務和住宿狀況
Hotel is more a treat to the eye than your back or neck. Mattress are quite soft and the pillows are super high which made my sleeping quite uncomfortable. Light sleepers, you’ll need ear plugs for sure. Staff was hit and miss. Great trendy design and the location is excellent. I won’t stay here again because the bed is too uncomfortable.
於 2024 年 4 月住了 1 晚
Jeff - General Manager 於 2024年4月8日的回應
Aloha Stephane!Mahalo for being our guest and taking time to share your feedback. I'm sorry that our beds didn't afford you a good night sleep. We recently replaced all mattresses and pillows in the hotel and are disappointed to learn that they aren't comfortable. I hope you had an amazing time in Hawaii.

10/10 優異

Wo Hing Oscar

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to everything
於 2024 年 1 月住了 2 晚
Jeff - General Manager 於 2024年4月8日的回應
Aloha Oscar!Mahalo for staying with us and sharing your awesome rating. I trust you made many wonderful memories in paradise. We hope we can welcome you back in the future!

6/10 一般

Nanako

讚好:整潔度和職員與服務
於 2024 年 3 月住了 2 晚
Jeff - General Manager 於 2024年4月4日的回應
Aloha Nanako!Mahalo for staying with us and sharing your rating. I'd love to know more about how we could make your stay with us nothing less that outstanding. Please let me know if we can connect!

10/10 優異

Leigh

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and nice and they gave me a bottle of wine
於 2024 年 3 月住了 2 晚
Jeff - General Manager 於 2024年4月4日的回應
Aloha Leigh!Mahalo for being our guest and sharing your amazing review! I'm so happy we could be a part of your vacation memories! When Hawaii calls again, we would love to welcome you back!

8/10 不錯

Rachel

讚好:整潔度、職員與服務和住宿狀況
Better than we expected!
於 2024 年 1 月住了 5 晚
Jeff - General Manager 於 2024年3月29日的回應
Aloha Rachel!Mahalo for staying with us! I thrilled to hear that we exceeded your expectations. I hope you found many great adventures and would love to welcome you back again!

8/10 不錯

ivan

讚好:整潔度、職員與服務和住宿狀況
bueno !!!
於 2024 年 3 月住了 3 晚
j 於 2024年4月4日的回應
Aloha Ivan!Mahalo for staying with us and sharing your rating! I'm glad to hear your time with us was enjoyable. We would love to welcome you back!

6/10 一般

Hiroe

親子同遊
讚好:職員與服務和住宿狀況
色々迷ってこのホテルにしました。バス停も近くお店も沢山あり本当に便利でした。隣のスパムおにぎりは良く利用しました。ホテルのスタッフの方は皆さん親切で行きたい場所を伝えると予約したの?と聞いてくれたりと助かりました。サービスのコーヒーもとても美味しくて楽しみでした。ウォーターサーバーもありお水を買わずに済みました。ですがEXPEDIAで予約した際に支払った税金やリゾート税以外にもカードで支払う料金があって結局すごく高い宿泊料になりました。円安もあってしかもハワイなので何もかもが高いのは仕方ないのですが、狭い部屋で景色も全く望めず、古さが残るこのホテルなら、もう少し奥に入って新しいコンドミニアムでも良いのかなと思いました。でも場所は本当に良くてそこはお勧めです。食事にも困りません。
於 2024 年 3 月住了 3 晚
Jeff - General Manager 於 2024年3月29日的回應
Aloha Hiroe! Mahalo for staying with us and sharing your feedback. I'm happy to hear that you enjoyed our central Waikiki location, and the staff was friendly. The musubi place next door is amazing! I'm sorry to learn that you had difficulty with your bill. If we can assist in any way, please let us know. Through Expedia, you should have prepaid only the room and tax directly to them. Though Expedia will list the total cost of the stay including all taxes and fees, the amenity fee is paid directly to the hotel and not with Expedia. Please do let us know if you were charged otherwise. I trust you had a great adventure in Hawaii and we hope to welcome you back in the future!

8/10 不錯

jennifer

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our stay here. Close to everything. Staff were very friendly and helpful. Love the decor. Property and rooms were clean. Would stay here again.
於 2024 年 3 月住了 5 晚
Jeff - General Manager 於 2024年3月29日的回應
Aloha Jennifer!Mahalo for staying with us and sharing your experience. I'm so happy to know you enjoyed your time with us. With our heart of Waikiki location, engaging staff and colorful vibe, Our goal is the create a launch point for an amazing vacation and it sounds like we accomplished this with you! When Hawaii calls again, we would love to welcome you back!

10/10 優異

Michelle

讚好:整潔度和住宿狀況
Everything is in walking range.
於 2024 年 3 月住了 4 晚
Jeff - General Manager 於 2024年3月29日的回應
Aloha Michelle!Mahalo for being our guest and sharing such an wonderful rating! I'm thrilled we were able to be part of your vacation in paradise and hope we have the chance to welcome you back in the future!

10/10 優異

Charles

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was wonderful and the place was great. Attached restaurant also great. Looking forward to staying next time!
於 2024 年 3 月住了 1 晚
Jeff - General Manager 於 2024年3月25日的回應
Aloha Charles!Mahalo for staying with us and sharing such a wonderful review. I'm thrilled to know that the team was engaging, and you enjoyed Heavenly too! We cannot wait to welcome you back to Shoreline Hotel Waikiki on you next Hawaii adventure!

10/10 優異

William

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The staff was excellent. Very friendly and accommodating. Room was clean and neat.
於 2024 年 3 月住了 2 晚
Jeff - General Manager 於 2024年3月25日的回應
Aloha William!Mahalo for staying with us and sharing your amazing review! I appreciate you recognizing the team. They are truly great ambassadors for Hawaii! I trust you found many wonderful adventures and when you are ready to do it again, we'd love to welcome you back!

10/10 優異

Kaywana

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very colorful and relaxing and location perfect
於 2024 年 3 月住了 3 晚
Jeff - General Manager 於 2024年3月25日的回應
Aloha Kaywana!Mahalo for being our guest and for the awesome rating! I'm thrilled you enjoyed your time with us and enjoyed our bright and colorful vibe and central Waikiki location. We hope we have the chance to welcome you back in the future!

2/10 很差

Jessica

於 2024 年 3 月住了 5 晚
Jeff - General Manager 於 2024年4月16日的回應
Aloha Jessica,I'm sorry to hear about your disappointment with your stay and would love to learn more about your experience so we may make improvements to future guest stays. I hope you were able to enjoy Hawaii!

6/10 一般

Ian Frazer

伴侶同遊
讚好:整潔度和職員與服務
不滿:設施服務
There is an open bar that plays live music every night. It is very loud at the weekend it goes on until 2am. Hard to get any rest with the noise, even with ear plugs
於 2024 年 3 月住了 7 晚
Jeff - General Manager 於 2024年3月25日的回應
Aloha Ian!Mahalo for being our guest and taking time to share your feedback. I'm sorry to learn that the sound from a neighboring business impacted your relaxation time. We appreciate you staying with us and hope we can welcome you back!

8/10 不錯

NAOKO

讚好:整潔度和職員與服務
不滿:住宿狀況
エレベーターの横の部屋だったため動くたびに音がうるさかった。そのためか耳栓も置いてくれてあり利用しました。1泊だったのでしょうがないのかもしれないが、それ以外のサービスは良かったので残念。
於 2024 年 3 月住了 1 晚
Jeff - General Manager 於 2024年3月25日的回應
Aloha Naoko!Mahalo for staying with us and sharing your feedback. I understand your concern with the noise impact and appreciate your kind words about the staff! Please come see us again and we will find a great room location for you!

10/10 優異

wayne (Toronto)

讚好:整潔度、職員與服務和住宿狀況
Friendly helpful staff, while having food and shopping right at the doorstep. Could not have been better
於 2024 年 3 月住了 6 晚
Jeff - General Manager 於 2024年3月25日的回應
Aloha Wayne!Mahalo for being our guest and sharing your fantastic review! From our heart of Waikiki location, to our friendly staff, our goal is to make your vacation a memorable one. Thank you for letting us be a part of it! We'd love to welcome you back to paradise!

10/10 優異

Walter

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It had exactly what we needed for a great price.
於 2024 年 3 月住了 1 晚
Jeff - General Manager 於 2024年3月23日的回應
Aloha Walter!Mahalo for staying with us and sharing such an outstanding rating! I trust you had an amazing time in Hawaii and hope we can welcome you back in the future!

8/10 不錯

Akane

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
立地が良く、ワイキキ中心地のお店やビーチに徒歩数分で行けるのが便利だった。スタッフは優しく話してくれて雰囲気良かった。
於 2024 年 3 月住了 4 晚
Jeff - General Manager 於 2024年3月22日的回應
Aloha Akane!Mahalo for being our guest and sharing your experience. I'm thrilled to know your enjoyed our heart of Waikiki location and the team was engaging. I hope you had a wonderful time on Oahu, and would love the opportunity to welcome you back!

10/10 優異

Laura

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and great location for beach and shopping access!
於 2024 年 3 月住了 3 晚
Jeff - General Manager 於 2024年3月22日的回應
Aloha Laura!Mahalo for staying with us and sharing such a wonderful rating and review. From our friendly staff to our heart of Waikiki location, Shoreline Hotel Waikiki is the perfect place to start and end your day's adventure. We hope to welcome you back to paradise soon!

8/10 不錯

Lourdes (Vancouver)

讚好:整潔度、職員與服務、設施服務和住宿狀況
kove the happy bright color theme,staff are very friendly and good location, lots of restaurants and pretty close to the beach.Love the complementary coffee and tea .Good wifi , Room are pretty spacious and clean. I recommend this hotel
於 2024 年 3 月住了 10 晚
Jeff - General Manager 於 2024年3月22日的回應
Aloha Lourdes!Mahalo for staying with us and taking time to share your experience. I'm thrilled to know you enjoyed our bright and colorful vibe, and our location allowed easy access to all of Waikiki. We truly appreciate the recommendation and trust you had a fantastic adventure in paradise. We would love the opportunity to welcome you back again!

6/10 一般

Adrian

於 2024 年 3 月住了 3 晚
Jeff - General Manager 於 2024年4月11日的回應
Aloha Adrian!Mahalo for being our guest and sharing your rating. I hope you found many great adventures in paradise and would love to have you back as our guest!

10/10 優異

KidadaZayana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice staff, great area and the bed was very comfortable
於 2024 年 3 月住了 4 晚
Jeff - General Manager 於 2024年3月15日的回應
Aloha Kidada!Mahalo for staying with us and sharing such a wonderful rating and kind words about the staff and comfy bed. Our location is the perfect place to call home while exploring our island. We would love to welcome you back on your next Hawaii vacation!

4/10 欠佳

Antonia

不滿:整潔度、設施服務和住宿狀況
Stay anywhere else… so many better options
於 2024 年 3 月住了 3 晚
Jeff - General Manager 於 2024年3月15日的回應
Aloha Antonia!Mahalo for giving us a try. I'm sorry to learn that your stay with us was less than stellar and would appreciate learning more about your experience. Please let me know if it's appropriate to reach out to you for more information.

8/10 不錯

Hannah

讚好:職員與服務
Was in very close walking distance to Waikiki beach and the beach walk. Front desk was open 24/7 which was very convenient for checking in and out. They had beach towels at the front desk and a small selection of beach umbrellas and floaties.
於 2024 年 3 月住了 4 晚
Jeff - General Manager 於 2024年3月15日的回應
Aloha Hannah!Mahalo for being our guest and sharing your experience. Our central Waikiki location is the perfect place to start and end your day's adventure, and our amenities are designed with our guests in mind. I'm thrilled you had a great time in Hawaii, and hope we can welcome you back in the future!

10/10 優異

Alejandro

於 2024 年 3 月住了 1 晚
Jeff - General Manager 於 2024年4月4日的回應
Aloha Alejandro!Mahalo for staying with us and sharing such a wonderful rating! We are so honored to be part of your adventure in paradise and look forward to welcoming you back!

10/10 優異

Alec

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We absolutely enjoyed our stay in Shoreline Hotel. The staff are very friendly and made us feel welcomed all the time. We liked the amenities such as coffee in the morning, water/ice stations and beach towels and chair rentals, the pool on the top floor was nice too! It was convenient as everything is walkable, restaurants, malls and even the beach. It was nice that we were able to leave our bags before checking in and even after checking out. We would love to stay there again on our next visit.
於 2024 年 3 月住了 5 晚
Jeff - General Manager 於 2024年3月15日的回應
Aloha Alec!Mahalo for being our guest and sharing such a fantastic review! It is always heartwarming to hear when we connect with our guests so well. Our amenities are designed with you in mind, and our location is the perfect place to start and end your day's adventure. Thank you so much for allowing us to be a part of your vacation, and we look forward to welcoming you back to paradise!

8/10 不錯

Masako

Staff were very friendly.
於 2024 年 3 月住了 4 晚
Jeff - General Manager 於 2024年3月11日的回應
Aloha Masako!Mahalo for being our guest and sharing your review. I appreciate you recognizing the staff at Shoreline Hotel Waikiki. I trust you made many amazing memories in Hawaii and we hope to see you again soon!

10/10 優異

Kelvin ZhaoHua

讚好:整潔度、職員與服務和住宿狀況
Very colorful Hawaiian hotel. Very nice environment
於 2024 年 3 月住了 1 晚
Jeff - General Manager 於 2024年3月11日的回應
Aloha Kelvin!Mahalo for staying with us and sharing such a fantastic rating! Our bright and colorful vibe is definitely part of our charm, and I trust you were able to enjoy Waikiki and our island. When Hawaii calls again, we hope we have the opportunity to welcome you back!

8/10 不錯

JENNIFER

伴侶同遊
讚好:職員與服務和設施服務
The property is a little dated but overall it was a good stay. The hotel is very well located and the staff was fantastic.
於 2024 年 3 月住了 1 晚
Jeff - General Manager 於 2024年3月11日的回應
Aloha Jennifer!Mahalo for being our guest and sharing your experience. I'm glad to hear that you enjoyed our heart of Waikiki location and found the staff engaging! I trust you had a wonderful time exploring the island, and we would love to welcome you back when you are ready to do it all again!

8/10 不錯

carlos

於 2024 年 3 月住了 2 晚
Jeff - General Manager 於 2024年4月3日的回應
Aloha Carlos!Mahalo for being our guest and sharing your rating! I hope you had a fantastic vacation in paradise. We hope to welcome you back to Shoreline Hotel Waikiki soon!

4/10 欠佳

Michael

讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Two main issues. 1. The bed was very uncomfortable. To be fair I do have a bad back and struggle with some beds, but this was exceptionally bad. It was very firm and uneven. Woke up with a very sore body. Typically I don't have issues with premium hotels 2. I was in a room right by the lift/elevator. This would make a loud noise every time it went up/down. I put up with it as I was exhausted. I heard someone complaining the next day about the same thing. They were leaving because it was so loud. I assume it's only select rooms, but worth noting. Otherwise the hotel was 'ok'. Staff were nice, big sized room, good location. Not sure it's four star, but good enough outside those issues.
於 2024 年 3 月住了 1 晚
Jeff - General Manager 於 2024年3月11日的回應
Aloha Michael!Mahalo for being our guest and sharing your feedback. I'm sorry to learn about your issues with our bed. We will take a look as we have recently replaced all of our mattresses with Serta Presidential mattresses and have been receiving great feedback. We appreciate you giving us a try and hope you enjoyed your journey in Hawaii.