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It was a great experience. Really great facility. I loved the gym. The staff were amazing always cordial and professional. Overall I give 10 . Thank you guys!
The front desk attendant when we checked in was lovely. The room was very clean and included a refrigerator and a microwave. The only issue i had was i found a broken side security door. When i informed the morning front desk attendant he tried to tell me i was wrong and the door was supposed to be open so i had to take a picture and go back and prove to him that what i saw was correct.
The hotel service and staff where phenomenal, but i can't say the same for the condition the rooms are in, the bathroom sink in my room was completely broken (wobbling even) they need to update and remedy these faults!
I was given a room that was smelling sweat everywhere, dirty sheets and was not accommodated to a same size, I had to change king size w 2 double beds, everything was dirty.
when I booked hotel, it stated complimentary breakfast. Was charged $18/person and told since I booked through Expedia, breakfast wasn't included. Second night of stay fire alarm went off while sleeping. Luckily, false alarm.
Overall nice place to stay and plenty to do. Convienient location and had a great staff to help out and answer questions when needed. Fairly priced as well. I do recommend.
We really enjoyed our visit to DoubleTree by Hilton Boston - Milford. We were in town for a wedding but also found access to the city of Boston fairly easy. Legends restaurant was very convienent and everyone loved the chicken tenders. The bar was pricey ($13 for a glass of wine) but that's to be expected in a hotel. Lots of shopping nearby, grocery stores etc. We had a smaller suite but it was perfect for a family of 4. If we make it back towards Boston, we wouldn't hesitate to stay here again. Roger at the front desk was amazing to work with and extremely helpful throughout our visit.
We are happy you enjoyed your stay... we hope to see you again soon.
4/10 Poor
Gregory, Beaver Dam
Travelled with partner
13 Aug 2023
Disliked: Cleanliness, staff & service
They never cleaned our room. We stayed for 4 nights and they never cleaned . We put the "Please clean room" sign out for nearly an entire day. Nothing. The front desk was unapologetic and indifferent. Won't stay there again.
Gregory
Stayed 4 nights in Aug 2023
10/10 Excellent
Chelsea
12 Aug 2023
Chelsea
Stayed 1 night in Aug 2023
Response from Rob on 3 Oct 2023
We are happy you enjoyed your stay... we hope to see you again soon.