Could do with some updating. Separate heating controls for each room would be welcome. Otherwise a pleasant stay.
Philip
於 2023 年 12 月住了 1 晚
4/10 欠佳
Edward
伴侶同遊
2023年11月26日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
We checked into a Superior room that smelled of drains and wasn’t Superior as shown on the website. We were upgraded FOC to a Studio Apartment (should have been £40).
The room had been upgraded, but the finish was terrible. The bathroom pipes were unsightly, the door surround was unfinished and had tile grout plastered all over the hinges. The bedroom had several stains on the couch and the pillow case had a cigarette burn.
At breakfast we picked up cold plates and went to the food. Every item in the buffet was Luke warm and when put on a cold plate was stone cold before I started eating it!!
Two big positives in the hotel were the bar and the staff. Every member of staff were friendly and helpful.
Not a hotel I will be stopping again.