Except no enough clear sign nir map to find the room all others are oerfect
Jui mei
於 2019 年 5 月住了 2 晚
10/10 優異
Kathleen
伴侶同遊
2024年3月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is my favourite hotel to stay in while visiting Cairo! I love the grounds, ambience, wonderful, attentive and friendly staff, beautiful pool, gorgeous old palace features in the main building, and the most excellent location in Cairo on Zamalek. I highly recommend this hotel!
Kathleen
於 2024 年 3 月住了 4 晚
6/10 一般
Milan
2024年3月3日
Milan
於 2024 年 2 月住了 3 晚
10/10 優異
Emad samy
2024年2月26日
Emad samy
於 2024 年 2 月住了 1 晚
6/10 一般
Nicola (GATINEAU)
商務旅客
2024年2月15日
讚好:設施服務
It’s an amazing location and the rooms have a lovely view, and staff were generally nice. The room was not well maintained. There were some issues with the shower. The first day the shower gel was empty !
Then they forgot to refill my Nespresso since I stayed at the executive room. Also, I asked for later checkout (8 PM) and they charged me 100$ extra. I asked to stay an extra hour since my flight was at 1:30AM and they refused ! They said they’d have to charge me a full night. I ended up staying in the lobby for an hour and a half. They never asked me about my experience upon checkout. They don’t value their customers and their relationship is very transactional. The room smelled like cigarettes although it said that it was smoke free and I had to put up with the smell. And finally, their security were intrusive at some moments. When I arrived the scanner did not work so they kept me waiting for 10 minutes, then they went through my stuff. One time, they did a body scan. Which was unnecessary and made me feel uncomfortable.
Nicola
於 2024 年 2 月住了 3 晚
10/10 優異
Saleh (Philadelphia)
2024年2月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Create vibes
Saleh
於 2024 年 1 月住了 3 晚
10/10 優異
Krystle (Maplewood)
2024年2月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at this hotel was what made it so special. Omar at the front desk was amazing. They were friendly and always willing to help and answer questions. I enjoyed my 4 night stay and will definitely be back again.