We stayed here as a surprise for my birthday, the wife. My husband had booked the best room,
- premium room with 4 poster bed. The room was lovely, the views, the light into the room . However, there were issues with the room. The tiles in the bathroom on the floor were cracked, the blinds not working properly and the windows not staying open safely. The shower pressure was poor for the 2 nights we stayed, especially the handheld for the bath. I did mention poor water pressure. On the morning we were leaving my inquisitive husband discovered, in a cupboard, in the landing was a shower pump, which was turned off.! This made no difference to the bath. It's obviously turned off as it is noisy throughout the hotel as it is connected to the toilet, sinks and bath also.
We also were not given any information about where things were or breakfast, etc. Check in reception is literally,here’s your key, that's your room. Such a shame, as it is a beautiful room and it was supposed to be a beautiful surprise for me and this is used as the bridal suite.