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亞伯丁古蘇格蘭美居酒店的評價

4 out of 5
亞伯丁古蘇格蘭美居酒店
10-14 Union Terrace, Aberdeen, Scotland

評價

8.0

很好

10 分評分，優異；1002 則評價中有 348 則" "
8 分評分，不錯；1002 則評價中有 400 則" "
6 分評分，一般；1002 則評價中有 162 則" "
4 分評分，欠佳；1002 則評價中有 60 則" "
2 分評分，很差；1002 則評價中有 32 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.2/10 

設施服務

7.6/10 

住宿狀況

7.0/10 

環保程度

評價

10/10 優異

Phamila

於 2024 年 1 月住了 1 晚
Mir 於 2024年4月9日的回應
thank you for your 5/5 rating. we really appreciate it. we look forward to welcoming you back to the hotel for an enjoyable experience in the near future.Kind regards,Aamir

8/10 不錯

Billy

讚好：整潔度、設施服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
Mir 於 2024年4月9日的回應
thank you for your 4/5 rating. it is much appreciated.we look forward to welcoming you back to the hotel for a relaxing and enjoyable stay in the near future.Kind regards,Aamir

6/10 一般

Ailsa

讚好：整潔度和職員與服務
Breakfast was good Shower wasn’t great
於 2024 年 4 月住了 1 晚
Mir 於 2024年4月9日的回應
hi Ailsa,thank you for your feedback and rating. I am pleased to note the breakfast on offer was to your liking. i have noted your comments about the shower and have shared them with the maintenance team to address.i do hope to welcome you back to the hotel for a more enjoyable stay in the near future.Kind regards,Aamir

8/10 不錯

Guillaume

讚好：整潔度和職員與服務
Very good location. Friendly staff. Rooms need modernization. No plug socket next to bed. TV no the best.
於 2024 年 4 月住了 2 晚
Mir 於 2024年4月9日的回應
Dear Guillaume,thank you for your feedback. I am pleased to note my team mates looked after you well. we acknowledge the comment about the hotel needing modernisation and this has been put forward to the asset owners.Kind Regards,Aamir

4/10 欠佳

Garry

伴侶同遊
讚好：整潔度和職員與服務
Wine bar opposite hotel partying till 2am. Windows are old single glazed sash type, did nothing to dull the noise. So if in a Union Gardens facing room, be prepared to be kept awake. Staff were excellent, as was breakfast. Room was spotless. Just the noise. Would stay again but would be sure to get a room to the rear of the property without a view.
於 2024 年 3 月住了 1 晚
Mir 於 2024年4月2日的回應
Hi Garry,thank you for your feedback. I am sorry to note the inconvenience caused by the noise from out with the hotel. the hotel is yet to benefit from a double glazed window refit and it is our intention to do this in the near future. I am pleased to note my team mates looked after you well. we look forward to welcoming you back to the hotel for a relaxing and enjoyable stay.Best Wishes,Aamir

4/10 欠佳

Iain

伴侶同遊
不滿：設施服務和住宿狀況
Property is very tired and definitely not 4 star - worn carpets and chipped paint work everywhere
於 2024 年 3 月住了 2 晚
Mir 於 2024年3月28日的回應
Thank you for your feedback Ian. i acknowledge your comments about the age of the property. the hotel in yet to benefit from a full refurb. we do hope to welcome you back in the near future for a welcoming stay.Kind Regards,Aamir

8/10 不錯

Steven

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Mir 於 2024年3月25日的回應
thank you for your 4/5 rating. it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing stay.Kind Regards,Aamir

2/10 很差

Ronald

伴侶同遊
Room was awful
於 2024 年 3 月住了 1 晚
Mir 於 2024年3月25日的回應
hi Ronald,thank you for your feedback. I am sorry to note the room wasn't to your liking. had this been highlighted to us whilst at the property, we would have happily offered a solution.we do hope to have an opportunity to serve you better in the near future.Kind Regards,Aamir

6/10 一般

Darren (Benfleet)

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
The property is very dated and the noise at night was terrible. Very hard to sleep. Also the room was cold. I think they need to invest in d0uble or triple glazing.
於 2024 年 2 月住了 3 晚
Mir 於 2024年2月9日的回應
Thank you for your feedback. I note your comments about the windows and rest assured this has been presented to the owners and will be addressed in due course.Kind Regards,Aamir

10/10 優異

Catherine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Mir 於 2024年2月9日的回應
thank you for your 5/5 rating. it is much appreciated.Kind regards,Aamir

8/10 不錯

Sverre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel with a good location
A good hotel with a very good location for the whole town of Aberdeen. Nice people and a good continental breakfast.
於 2024 年 1 月住了 2 晚
Mir 於 2024年2月9日的回應
Thank you for your feedback. I am pleased to note the team looked after you well. we look forward to welcoming you back to the hotel for a relaxing stay in the near future.Best Wishes,Aamir

8/10 不錯

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Mir 於 2024年2月9日的回應
thank you for your 8/10 rating. it is much appreciated.Kind regards,Aamir

6/10 一般

Matthew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
Room is very amazing, I don’t had great night sleep because street light so very bright thank you street light got led lol. I can’t complain by hotel and I enjoy room and so relax room for me. Staff is so friendly only arrive.
於 2023 年 12 月住了 1 晚
Mir 於 2024年2月9日的回應
thank you for your feedback Matthew. I am pleased to note the room was to your liking and the team looked after you well. we look forward to welcoming you back to the hotel for a relaxing stay in the near future.Best Wishes,Aamir

6/10 一般

Nicole

讚好：整潔度、職員與服務和設施服務
Mir 於 2024年2月9日的回應
thank you for your rating.Kind regards,Aamir

8/10 不錯

ROBERT

家人同遊
讚好：整潔度和職員與服務
於 2023 年 12 月住了 1 晚
Mir 於 2023年12月21日的回應
thank you for your rating.Kind Regards,Aamir

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Mir 於 2023年12月21日的回應
thank you for your 10/10 rating. it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Best Wishes,Aamir

10/10 優異

Anette

於 2023 年 12 月住了 3 晚
Mir 於 2023年12月21日的回應
thank you for your 10/10 rating. it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Best Wishes,Aamir

8/10 不錯

JACQUIE

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Birthday stay
This was part of a birthday trip for my husband. The staff were absolutely wonderful, so friendly and welcoming. The hotel is in a fantastic location but is a bit tired and in need of a good overhaul. Despite this we had a great time and thank the Caledonian Hotel very much.
於 2023 年 12 月住了 1 晚
Mir 於 2023年12月21日的回應
thank you for your kind words and lovely feedback. we are delighted to note that we were able to play a small part in making your husband's birthday trip an enjoyable one.we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable one.Best Wishes,Aamir

10/10 優異

Shona

於 2023 年 12 月住了 1 晚
Mir 於 2023年12月21日的回應
thank you for your 10/10 rating. it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Best Wishes,Aamir

8/10 不錯

Uffe

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Mir 於 2023年12月21日的回應
thank you for your 8/10 rating. it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Best Wishes,Aamir

6/10 一般

真實旅客

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
Nice hotel but rooms are dated
Hotel public areas are fine but the rooms are extremely dated and quite depressing! Breakfast was fine.
於 2023 年 12 月住了 1 晚
Mir 於 2023年12月21日的回應
thank you for your feedback. I acknowledge the rooms are dated. this is being discussed and worked on with the asset owners.Kind regards,aamir

6/10 一般

Christian

於 2023 年 12 月住了 2 晚
Mir 於 2023年12月21日的回應
thank you for your rating.Kind regards,aamir

8/10 不錯

Jørn

多人同遊
讚好：整潔度和客房舒適度
於 2023 年 11 月住了 4 晚
Mir 於 2023年12月21日的回應
thank you for your 8/10 rating. it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Best Wishes,Aamir

8/10 不錯

SC

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Mir 於 2023年12月21日的回應
thank you for your 8/10 rating. it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Best Wishes,Aamir

8/10 不錯

Alan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
An old Aberdeen hotel which has maintained high standards. Nice lounge area & very good food. Tiny car park is a problem
於 2023 年 11 月住了 1 晚
Mir 於 2023年12月21日的回應
thank you for your lovely feedback Alan, it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Best Wishes,Aamir

6/10 一般

MARK

讚好：整潔度、職員與服務和客房舒適度
Room was OK. Disappointing view into inner yard. No view other than brick wall. Yard acts a noise tunnel and enhances sound especially the drainage when neighbours use shower. Walls not so well sound proof, could hear everything from our neighbours. Hotel could do with some tlc. Over then that our room was clean and well equipped. We would stay again but ask for room facing front (terrace)
於 2023 年 11 月住了 1 晚
Mir 於 2023年11月20日的回應
Hi Mark,thank you for your feedback. I am sorry to note the room wasn't to your liking. had this been shared with us whilst at the property, we would have happily offered a room move. we look forward to welcoming you back in the near future for a more enjoyable and relaxing stay.Kind Regards,Aamir

6/10 一般

Rune

商務旅客
讚好：整潔度和職員與服務
於 2023 年 11 月住了 2 晚
Mir 於 2023年11月20日的回應
thank you for your 6/10 score.Kind regards,Aamir

8/10 不錯

Alison

讚好：整潔度、職員與服務和客房舒適度
Great overnight stay. Hotel a little tired but service was excellent. Friendly staff. Parking good. Central position and would stay again.
於 2023 年 11 月住了 1 晚
Mir 於 2023年11月13日的回應
thank you for your feedback Alison, it is much appreciated. I am delighted to note that my team mates looked after you well. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay in the near future.Kind regards,Aamir

10/10 優異

Kenny

於 2023 年 11 月住了 1 晚
Mir 於 2023年11月13日的回應
thank you for your feedback. it is much appreciated. I am delighted to note that my team mates looked after you well. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay in the near future.Kind regards,Aamir

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
perfect
perfect comfy stay
於 2023 年 11 月住了 1 晚
Mir 於 2023年11月13日的回應
thank you for your feedback. it is much appreciated. I am delighted to note that my team mates looked after you well. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay in the near future.Kind regards,Aamir

6/10 一般

Paul

於 2023 年 10 月住了 1 晚
Mir 於 2023年11月13日的回應
thank you for your rating.Kind regards,Aamir

8/10 不錯

Jonas

於 2023 年 9 月住了 1 晚
Mir 於 2023年11月20日的回應
thank you for your 4/5 rating. we really appreciate it. we look forward to welcoming you back to the hotel for a relaxing stay in the near future.Kind Regards,Aamir

10/10 優異

Gillian

於 2023 年 10 月住了 2 晚

8/10 不錯

Grant

於 2023 年 10 月住了 1 晚
Mir 於 2023年11月13日的回應
thank you for your feedback. it is much appreciated.we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay in the near future.Kind regards,Aamir

8/10 不錯

WENDI

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Convenient location to taking in the local sites.
於 2023 年 10 月住了 1 晚
Mir 於 2023年11月13日的回應
Dear Guest,thank you for your feedback. it is much appreciated. We look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay in the near future.Kind regards,Aamir

10/10 優異

Lars

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
dejligt ophold
fantastisk dejligt hotel i midten af Aberdeen. venlig personale og dejlig restaurant og bar. gode værelser.
於 2023 年 10 月住了 1 晚
Mir 於 2023年11月13日的回應
thank you for your feedback. it is much appreciated. I am delighted to note that my team mates looked after you well. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay in the near future.Kind regards,Aamir

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Very central hotel, clean and neat, service good, bed was not too good.
於 2023 年 10 月住了 3 晚
Mir 於 2023年11月13日的回應
Dear Guest,thank you for your feedback. it is much appreciated. I am delighted to note that my team mates looked after you well. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay in the near future.Kind regards,Aamir

10/10 優異

Arvid

於 2023 年 10 月住了 2 晚
Mir 於 2023年10月16日的回應
thank you for your 10/10 score. it is much appreciated. we look forward to welcoming you back to the hotel for an enjoyable stay in the near future.Kind regards,Aamir

8/10 不錯

Christian

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Mir 於 2023年10月16日的回應
thank you for your 810 score. it is much appreciated. we look forward to welcoming you back to the hotel for an enjoyable stay in the near future.Kind regards,Aamir

8/10 不錯

Alan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Never delighted to have to climb into a slippery bath to take a shower. But a minor point. Overall would recommend it: central close to train and bus services
於 2023 年 10 月住了 2 晚
Mir 於 2023年10月16日的回應
thank you for your feedback. it is much appreciated. we look forward to welcoming you back to the hotel for an enjoyable stay in the near future.Kind regards,Aamir

8/10 不錯

Catharina

讚好：職員與服務
Helt okej
Helt ok hotell mitt i centrum. Trevlig bar, god mat men inte så bekväma sängar.
於 2023 年 10 月住了 1 晚
Mir 於 2023年10月9日的回應
thank you for your feedback. I acknowledge your comments about the issues with bed comfort. we are working on replacing the beds for the hotel in the coming year.Kind Regards,Aamir

10/10 優異

Alan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel. Would stay again. Very close to shops and bars. Only 8 minute walk up from train station
於 2023 年 10 月住了 2 晚
Mir 於 2023年10月9日的回應
thank you for your feedback Alan. we are glad to note you had an enjoyable stay with us. we look forward to welcoming you back to the hotel for a relaxing stay in the near future.Kind regards,Aamir

10/10 優異

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great old hotel... Lovely room. You can feel the history...
於 2023 年 10 月住了 1 晚
Mir 於 2023年10月3日的回應
thank you for your lovely feedback Daniel. it is much appreciated.we look forward to welcoming you back to the hotel for a relaxing and enjoyable stay in the near future.Kind Regards,Aamir

2/10 很差

Joanna

於 2023 年 10 月住了 1 晚
Mir 於 2023年11月13日的回應
thank you for your rating.Kind regards,Aamir

10/10 優異

Leonard (London)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The location in the City Centre is great, though the poor state of cleanliness of the surrounding area affects the otherwise great experience. The hotel staff is great, the breakfast is acceptable and the rooms are adequate for a short city stay.
於 2023 年 9 月住了 3 晚
Mir 於 2023年10月2日的回應
thank you for your feedback. I am pleased to note my team looked after you well.Kind Regards,Aamir

10/10 優異

Ana María

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente estancia
Excelente servicio del personal, muy limpio , buena ubicación,
於 2023 年 9 月住了 1 晚
Mir 於 2023年9月16日的回應
Dear Guest,thank you for your feedback. I am pleased to note you had an enjoyable stay with us and the team looked after you well. we look forward to welcoming you back to the hotel for a relaxing stay in the near future.Kind Regards,Aamir

2/10 很差

Tigist

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Run down
Terrible and run down - not worth what we paid for
於 2023 年 9 月住了 1 晚
Mir 於 2023年9月11日的回應
Dear Guest,thank you for your feedback. I am sorry to note the room wasn't to your liking. i acknowledge the hotel needing a refurb. this is being discussed in the background with the owners. we do hope to have an opportunity to serve you better in the near future.Kind regards,Aamir

4/10 欠佳

Marion

讚好：職員與服務
不滿：住宿狀況
Die Beschreibung sowie die Fotos des Zimmers entsprechen nicht der Realität.
於 2023 年 9 月住了 1 晚
mir 於 2023年9月6日的回應
thank you for your feedback. I am sorry to note the room wasn't to your liking. had this been highlighted to us, we would have happily offered a room move. we do hope to have an opportunity to serve you better in the near future.Best Wishes,Aamir

8/10 不錯

Jackie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely and traditional
Nice overnight stay, lovely old original, traditional hotel, i love it. Rooms are larger than normal hotel rooms but everything was clean, tidy and comfortable. The room was very hot during the night but we were supplied with a quiet running fan cooler. Shower and bathroom were good and well supplied. Stayed many times before on a night out in Aberdeen and will definitely stay again.
於 2023 年 9 月住了 1 晚
Mir 於 2023年9月4日的回應
hi Jackie,than, you for your lovely feedback. we apprecaite your lovely comments. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Kind regards,Aamir

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Mir 於 2023年9月4日的回應
thank you for your 10/10 score. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Kind regards,Aamir