This property is classed as a 5* but it's more like a 4*. The advert says personalized villa but there is nothing personalized about it at all.
It's small things that I dont consider it to be a 5*, such as;
Seating area to eat outside but no lights so had to use iphone light to see what we were eating. Furniture is not in-keeping with the theme of the place and the tables are from ikea.
We took our dog and paid for the privilege however had to follow up for the dog bed and bowls.
No welcome card, they put a letter through the door on the last day and wrote 'Mr' instead of 'Miss'.
Room service food is not great, the fries were cold and pretty hard.
Small world problems I know but for the price, there are better places to stay.