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阿伯尼阿伯尼購物中心溫德姆貝蒙特酒店的評價

2.5 out of 5

評價

8.0

很好

10 分評分,優異;568 則評價中有 222 則" "
8 分評分,不錯;568 則評價中有 180 則" "
6 分評分,一般;568 則評價中有 90 則" "
4 分評分,欠佳;568 則評價中有 45 則" "
2 分評分,很差;568 則評價中有 31 則" "

8.0/10 

整潔度

8.6/10 

職員與服務

7.4/10 

設施服務

7.8/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Elluntate

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not bad for the money
於 2024 年 3 月住了 1 晚
management 於 2024年3月23日的回應
Elluntate, thank you for your stay with us. We are elated to know you enjoyed our convenient pricing.

8/10 不錯

Trenton

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location for shopping, restaurants and entertainment
於 2024 年 3 月住了 1 晚
management 於 2024年3月23日的回應
Trenton, thank you for your time in reviewing. We are elated that you enjoyed our great convenient location for dining, shopping, and entertainment.

6/10 一般

Patrice

讚好:職員與服務
不滿:整潔度和設施服務
I have never stayed at a property like this before. The staff was friendly and responsive. Unfortunately, there were multiple guests hanging out playing loud music, smoking, and revving motorcycles. The rooms were adequate but not the cleanest. Breakfast is cereal and vending machine style muffins, biscuits, etc. If your budget is tight like mine was this trip, the area is decent overall.
於 2024 年 3 月住了 2 晚
management 於 2024年3月11日的回應
Patrice, we are saddened to know that you experienced and inconvenience from fellow guest that lacked care and concern for neighboring guest. We extend our apologies. We are happy you did however enjoy our friendly and responsive staff, and you found our pricing to be reasonably priced. We hope you keep us in mind.

8/10 不錯

Rachel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
management 於 2024年3月11日的回應
Rachel, thank you for your time in rating our property.

10/10 優異

Ashli

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The young lady that greeted me was wonderful im so upset i did not get her name but she was wonderful i traveled for work and she was the first front desk attendant that has ever held a conversation and was very polite
於 2024 年 2 月住了 1 晚
management 於 2024年2月28日的回應
Ashli, we are elated that you enjoyed what we are known for delivering exceptional customer service. We are happy to know we reached your expectations and made a lasting impression. It is our pleasure to serve you and look forward to your next visit whether it be for work or relaxation. Thank you for your time in sharing your experience.

10/10 優異

Alene

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The lady at check in was very friendly and pleasant to talk to and very nice in every way.. The room was clean and the king bed was very comfortable. Would definitely stay again.
於 2024 年 2 月住了 1 晚
management 於 2024年2月26日的回應
Alene, it was our pleasure to have you and accommodate your lodging needs. We truly hope you guys enjoy your visit with the grands. She enjoyed you as well and will share your positive remarks as we aim to making a great last impression with our guest providing exceptional customer service. We are happy you enjoyed our clean room and comfortable beds. We look forward to your next stay.

10/10 優異

michael

於 2024 年 1 月住了 1 晚
management 於 2024年2月10日的回應
Michael, we are happy to know we reached your expectations. Thank you for your time in rating.

4/10 欠佳

Diana

於 2023 年 12 月住了 1 晚
management 於 2024年1月1日的回應
Diana, we are saddened to see via rating you failed to enjoy your stay, as nothing was brought to the attention of the front desk. We express our apologies for any inconvenience. We pride ourselves on what we are known for cleanliness and providing great customer service. Guest input allows us to use guest experience as a learning to aid in our guest having the most pleasurable stay. Thank you for your time.

8/10 不錯

Donald

讚好:整潔度和職員與服務
Very fair price for the amenities and setting for nice stay at an affordable rate. Would definitely stay here again and recommend this motel over the others in this area for a lower priced motel.
於 2023 年 12 月住了 2 晚
management 於 2023年12月26日的回應
Donald, thank you for choosing us for your lodging needs. We are elated to know you enjoyed our reasonable pricing, as you will recommend our property over others when visiting the area. We look forward to serving you again!

10/10 優異

Jacquelyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
management 於 2023年12月20日的回應
Jacquelyn, thank you for your time in rating our property. We are elated to know we reached your expectations. Thank you for your time in sharing.

8/10 不錯

Joshua

讚好:住宿狀況
於 2023 年 12 月住了 1 晚
management 於 2023年12月15日的回應
Joshua, thank you for your recent stay and time in rating our property!!!

4/10 欠佳

Nicholas

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2023 年 12 月住了 2 晚
management 於 2023年12月15日的回應
Nicholas, thank you for your time in rating our property of your stay. We look forward to serving you again!

4/10 欠佳

Kimberly

讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
This property had a painted bathtub with mold. There were holes in the wall, most uncomfortable because I’m thinking peep holes. The bed was comfortable.
於 2023 年 12 月住了 1 晚
management 於 2023年12月9日的回應
Kimberly, we extend our apologies for any inconvenience. Please rest assured that tubs are the renovation project underway that begin the first of the year, but there isn't any mold present as our guest health is part of our top priority. We also have maintenance inspecting review of holes. We have front desk agents to assist in special request and inconveniences so guest have the most pleasant stay. Again our apologies.

8/10 不錯

Lori

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tana went out of her way to help us get our TV working. Great customer service
於 2023 年 12 月住了 1 晚
management 於 2023年12月9日的回應
Lori, we are elated you enjoyed the customer service received from Tana, we will share with her and the team as we are sure they will be encouraged by your kind words. Thank you for choosing us for your lodging needs. We look forward to serving you again.

6/10 一般

Anthony

讚好:職員與服務
So what I did not care for was the room itself. There was no warm light in the entire room except above the sink / vanity area. There was this flemsy metal sheet that surrounded the bed that would make loud sounds when you adjust yourself on the mattress that was annoying. Regarding cleanliness, I just found hair everywhere like on "clean" washcloths and on the vanity. The hotel is in a great area surrounded by restaurants and shopping which was nice
於 2023 年 12 月住了 2 晚
management 於 2023年12月9日的回應
Anthony, we extend our apologies for any inconvenience. We please know that we have front desk agents available 24/7 to report any inconveniences so that we can rectify it promptly within measures. We see that you failed to care for lighting as you wanted warm lighting and bedding. Your review has been shared with housekeeping and appropriate persons as we work to meet our guest needs and expectations.

10/10 優異

Melissa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay!
I’ve had to stay down in Albany for nursing school mini times. This is the first hotel that I’ve stayed in that was modern, clean, and comfortable. I wish I had found this hotel sooner.
於 2023 年 11 月住了 2 晚
management 於 2023年12月9日的回應
Melissa, we appreciate your business as well as your time in reviewing of your stay with us. We are elated in knowing you found your stay to be comfortable, modern, and clean. We are glad you found us and hope that you visit with us soon!!!

2/10 很差

Kimmy

於 2023 年 11 月住了 1 晚
management 於 2023年12月20日的回應
Kimmy, it is disheartening to such a rating as the inconvenience you caused for our property and fellow guest. The commotion that our guest had to endure the hotel policies broken amongst enforcement being called. We supplied you with a clean room and provided great customer service only to it to be destroyed within one day.

10/10 優異

Tiffany

讚好:整潔度和職員與服務
於 2023 年 11 月住了 5 晚
management 於 2023年12月9日的回應
Tiffany, thank you for your time in rating our property of your stay a perfect 5 out of 5!!!

10/10 優異

Mary

於 2023 年 11 月住了 1 晚
management 於 2023年11月26日的回應
Mary thank you for you time in rating your recent stay a perfect 10 out of 10!!!

4/10 欠佳

James

伴侶同遊
The tub in room was dirty
於 2023 年 11 月住了 1 晚
management 於 2023年11月26日的回應
James, we extend our apologies for any inconvenience. We always have front desk agents available for request and to inform of inconveniences so that our guest can have the most pleasurable stay allowing us to rectify it while with us. We have brought attention to this matter to prevent future occurrences. Again our apologies.

10/10 優異

Randall

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Solo trip
Front desk service was amazing, both chec-in and check-out. Only problems I saw were: 1) Room door was a little difficult to open and shut (maybe a little swelling). 2) Hair dryer has seen better days. 3) Shower head was separated from wall (but still worked very well). 4) Towel rack in bathroom was a little rusty. Otherwise great overall stay.
於 2023 年 11 月住了 2 晚
management 於 2023年11月14日的回應
Randall,, thank you for your stay with us. We are elated to know that you enjoyed the service you received at both check-in and out. Rest assured that we will take a look at the items to prevent future occurrences. We are happy to know you enjoyed your stay overall. Please know we are continuously working on renovation projects and hope that you stop in and see the changes over time.

4/10 欠佳

真實旅客

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not again
I realize its a 2 star hotel but the chipped and peeling tub, moldy and broken baseboards, inch wide gap at the bottom of the door, etc were too much. Makes a 3 star look like a 5. Evening desk staff acted like asking to use hot water from the coffee dispenser in the breakfast room to make a cup of noodles was akin to asking them to cook me a steak. We stay because of our dog but I'll be more proactive about an airbnb in the future. This wasn't worth it.
於 2023 年 11 月住了 2 晚
management 於 2023年11月14日的回應
We are saddened to know you failed to enjoy your stay with us. We value our guest and work diligently to rectify any issue brought to our attention when at the property to make the most pleasurable stay. We are continuously working on renovations and bathtub replacements will begin after the holidays. Again we extend our apologies.

10/10 優異

Jerod

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
management 於 2023年11月14日的回應
Jerod, thank you for your time in rating our property a perfect 10 out 10!!

4/10 欠佳

Mike

不滿:整潔度和職員與服務
於 2023 年 10 月住了 2 晚
management 於 2023年10月29日的回應
Mike, we are saddened to see such a low rating. We are a property that work to meet our guest needs and expectations when it is brought to our attention we like to rectify it promptly to ensure the most pleasant stay.

6/10 一般

Michael

不滿:整潔度
Bug problem
於 2023 年 10 月住了 4 晚
management 於 2023年10月18日的回應
Michael, we are saddened to see you experienced a bug issue. We have our professional exterminators that come out and service our property. If any issue arise before their scheduled date we call to take care of issues promptly as we are exterior corridors and we work to maintain the property and guest needs and expectations. Again our apologies.

10/10 優異

Cachet

讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved everything about this place my main thing I loved is when I got there I needed early check in cause I had to hurry and head to the prison and the receptionist made it her job to make sure I was satisfied my room was so clean I felt I could eat off the floor no I didn’t do that but I could have that how clean it was I had to find the cleaning lady to give her her flowers while she was there I will only patronize this hotel while he is at Calhoun not to mention the mall was across the street I loved loved this place
於 2023 年 10 月住了 1 晚
management 於 2023年10月18日的回應
Cachet, we are elated to know you enjoyed the customer service received. We are happy to know we had the availability to accommodate an early check in request. We pride ourselves in cleanliness and happy to know we reached your level of expectations.

10/10 優異

John

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It was great!
於 2023 年 10 月住了 2 晚
management 於 2023年10月18日的回應
John, we appreciate your business and time in rating our property of your stay with us. We are happy that you found your stay to be great. We look forward to serving you again

6/10 一般

Virginia

家人同遊
不滿:職員與服務
Room was nice clean but smells like cigarette smoke.
於 2023 年 9 月住了 1 晚
management 於 2023年10月9日的回應
Virginia, we extend our apologies for the inconvenience of smell. Please know we work hard to meet our guest expectations and apologize that another guest failed to follow hotel policy. We are happy you did enjoy the cleanliness of our property again our apologies.

6/10 一般

Michael

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 5 晚
management 於 2023年10月9日的回應
Michael, we are saddened to see such a low rating. We pride ourselves on meeting our guest expectations and using guest comments reviews as tool to improve.

6/10 一般

armando

於 2023 年 9 月住了 2 晚
management 於 2023年10月29日的回應
Armando, we are saddened to see low rating. We are a property that work to meet our guest needs and expectations when it is brought to our attention we like to rectify it promptly to ensure the most pleasant stay.

8/10 不錯

Randall

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Solo 2 night trip
Staff super nice. Bathroom could have been a little cleaner (door very dusty, some rust around fixtures), pool not open. Overall, very reasonably priced and a good experience.
於 2023 年 9 月住了 2 晚
management 於 2023年10月9日的回應
Randall, we are elated to know you enjoyed your overall stay. Thank you for sharing your experience and allow us a chance to look in these matters, as our guest are our top priority.

10/10 優異

Jay

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Business trip
Check in was quick and pleasant, room was clean and pleasant.
於 2023 年 9 月住了 1 晚
management 於 2023年10月1日的回應
Jay, thank you for choosing us for your lodging needs. We are elated you enjoyed our clean rooms and found check in to be quick and service and room to be pleasant.

8/10 不錯

Carlos

家人同遊
讚好:整潔度
於 2023 年 9 月住了 1 晚
management 於 2023年10月1日的回應
Carlos, thank you for your time in rating our property. We appreciate your business.

10/10 優異

Tramara

於 2023 年 9 月住了 1 晚
management 於 2023年10月18日的回應
Tramara, thank you for your time in rating our property. We are elated to know you enjoyed your stay with us.

6/10 一般

Ambra

親子同遊
讚好:整潔度和職員與服務
Nice customer service
於 2023 年 9 月住了 1 晚
management 於 2023年9月25日的回應
Ambra, we are elated you enjoyed the nice customer service received. We look forward to serving you again.

10/10 優異

Randall

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quick stay
Everything was pretty good. Bathroom floor could have been a little cleaner and towel rack on wall was loose. Door to room did not seal properly, light was notiat edges.
於 2023 年 9 月住了 2 晚
management 於 2023年9月25日的回應
Randall, we thank you for choosing us for your lodging needs. We extend our apologies for any inconvenience experienced. Rest assured the issues have been addressed to prevent future occurrences.

6/10 一般

George

伴侶同遊, 商務旅客
不滿:職員與服務
I asked the clerk when I checked in i I could have a lower floor since I had a bad knee and its hard to climb steps. She said there were no rooms available. Yet, when I went to my room there plenty og unoccupied rooms on the lower floor.
於 2023 年 9 月住了 1 晚
management 於 2023年9月25日的回應
George, we are saddened to know you failed to believe the front desk agent. We are a property that accommodate and value our guest needs and work to accommodate, however it was not available as guest had asked previous to arrival or at the time of creating reservation. After check out time called to confirm that room was available as per their request. George we thank you for your time and hope that you keep us in mind for the future as all other areas of your stay was accommodating.

10/10 優異

Donyl

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2023 年 9 月住了 1 晚
management 於 2023年9月25日的回應
Donyl, we are elated to k now you enjoyed your stay with us. We hope that you shared with family and friends as well of your great stay. We can't wait to serve you again!

10/10 優異

Valarie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
management 於 2023年9月15日的回應
Valerie, thank you for your time in rating us a perfect 10 out of 10!!! We look forward to your next visit

8/10 不錯

Ennis

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Good quick Stay
Looking for a quick easy place to stay that is clean. Use this Baymont
於 2023 年 9 月住了 1 晚
management 於 2023年9月15日的回應
Ennis, we are happy to know you enjoyed your quick stay. We glad we met your expectations with our cleanliness.

6/10 一般

PATRICE

寵物同遊, 商務旅客
讚好:整潔度和職員與服務
不滿:設施服務
I love the staff everyone was so nice. The building itself you can tell they did an upgrade, but the bathroom in my room definitely needs an upgrade. The shower head was falling out of the wall and there was a mildew smell, which was most likely their shower curtain but other than that, everybody was nice. Everything else was clean. I enjoyed my stay.
於 2023 年 9 月住了 8 晚
management 於 2023年9月15日的回應
Patrice, we thank you for your stay and extend our apologies for any inconvenience. As mentioned in your review, we have completed many renovations and bathtubs are on the list. We work hard to meet our guest expectations and needs. We are elated to know you enjoyed our nice staff as customer service delivered met your expectations as wall. We look forward to serving you in the future to see the changes along the way.

8/10 不錯

Christopher

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚
management 於 2023年9月15日的回應
Christopher thank you for your time in rating our property of your stay. We look forward to serving you again on your next visit if in the area.

6/10 一般

真實旅客

Roaches
於 2023 年 8 月住了 1 晚
management 於 2023年9月15日的回應
Guest, know that we work hard to maintain the property to our guest expectations and needs. We have professional exterminating team that service the property as we are an exterior corridor property maintaining exterminating service is top of the list. We always welcome guest to report any inconvenience so it may be rectified and handle swiftly to prevent future occurrences. We notify our exterminators to ensure if it is a bug entered from outside or left behind from a previous guest.. Again our apologies for any inconvenience.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The bed was comfortable but the topper had extra cushioning. The chair was comfortable. It was nice. The room was clean but the tub needs updating.
於 2023 年 9 月住了 1 晚
management 於 2023年9月6日的回應
We would like to say thank you for your time in reviewing. We are elated you enjoyed the comfort of our bed and sofa chair. We are still working on renovation projects and rest assured tub replacement is at the top of our list. We have completed many renovations thus far as our guest expectations and meet their needs is top priority. We hope you visit with us again and see the changes.

10/10 優異

Willie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
management 於 2023年9月3日的回應
Willie, thank you for your time in rating our property a perfect 10 out of 10! We look forward to serving you again!

10/10 優異

Katrina

讚好:整潔度、職員與服務和住宿狀況
Same great experience every time!
Have stayed here many times when we’ve had to evacuate Florida due to hurricanes. Staff and cleanliness are both great the location is perfect plenty of shopping and restaurants nearby. Will continue to stay here as our go to hotel!
於 2023 年 8 月住了 2 晚
management 於 2023年9月1日的回應
Katrina, we appreciate your continuous stays with us. We are happy to know we reached your expectations and accommodated your lodging needs. We always look forward to serving you.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
love the staff
於 2023 年 8 月住了 1 晚
management 於 2023年9月1日的回應
Thank you for your time in rating.

10/10 優異

Derrick

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
management 於 2023年9月1日的回應
Derrick, we thank you for your stay and time in rating.. We are happy to know we reached your expectations with a perfect 10 out of 10!!!

6/10 一般

Carisma

多人同遊
讚好:職員與服務
不滿:整潔度和客房舒適度
Let down
I just rented a room with them n it was fine but this time the room was dirty the floors hadn’t been cleaned the only thing that looked cleaned was the bed there was dead bugs on the floor
於 2023 年 8 月住了 1 晚
management 於 2023年9月1日的回應
Carisma, we extend our apologies for any inconvenience. As mention you have stayed with us in the past, this is not a normal nor do we take it lightly. Rest assured the inconvenience as been addressed with housekeeping department to avoid any future occurrences.

8/10 不錯

Carisma

多人同遊
讚好:整潔度、職員與服務和客房舒適度
Update door locks
It was great I just don’t like it if I have to go up and down stair’s because the room key they give you don’t work
於 2023 年 8 月住了 1 晚
management 於 2023年8月25日的回應
Carisma, thank you for your stay with us. We appreciate your time. The locks are new locks RFID locks can deprogram if near an electric device. We apologies for any inconvenience it may have caused you. We are elated to know your overall stay was great. We look forward to serve you again.