Convenient to the Metro into Washington, DC. The shuttle to and from the the airport was quick and convenient too.
Mary
於 2024 年 4 月住了 4 晚
8/10 不錯
Fatima
伴侶同遊
2024年4月16日
讚好:整潔度、設施服務和住宿狀況
Overall the room itself is nice & updated & looks new. Bathroom is very clean as well. Has a modern look which we liked.. front desk staff could’ve been friendlier.. when we initially arrived after a few hours drive the night of the 12th.. the girl that checked us in didn’t have not one bit of a smile or a friendliness to her so we felt like we annoyed her & just didn’t feel as welcome.. but she did get the job done so I guess that’s what ultimately matters. When we got to the room, the room was overall nice however our blinds were half open. We didn’t realize they were electronic blinds & we couldn’t get the blinds down with the string next to it bc it was cut. When we called the front desk, they just kept explaining to pull the string but it wasn’t working .. kept me on hold for a good 20-30 mins. Finally a supervisor came up and told us it was electronic and showed us where the remote was. Had front desk knew that and told us, it would’ve saved us the hassle of being on the phone that long and saved the supervisor a trip upstairs. I do appreciate that they alloyed us to have a late checkout upon my request on the second night. Great location - 10 mins from DC. Parking $33 per night and sufficient space. Breakfast was okay - not a lot of vegetarian options though but I did like that they would give a little bit more grace for ppl that showed up close to 10 am for breakfast even though breakfast closes at 10. All in all would stay here again bc of location and cleanliness.
Fatima
於 2024 年 4 月住了 2 晚
10/10 優異
Thanh
親子同遊
2024年4月16日
讚好:設施服務
Clean and comfortable
Thanh
於 2024 年 3 月住了 2 晚
8/10 不錯
Brooke
2024年4月16日
讚好:整潔度、職員與服務和住宿狀況
They have an airport shuttle and/or said they would shuttle me anywhere within a mile radius of the hotel. Breakfast hours and food options were nice. Rooms were spacious and they have mattress covers, which I love. I had some issues with finding a soiled mattress cover in two rooms, but the supervisor checked it out for me and did a full bed change in the second room and all was good as far as my comfort and time in the room. There were wait times on the phone, at the desk and with the shuttle to the airport. It felt like they could use more staff to help manage guests and phones. The hotel was within walking distance to tons of restaurants. I only stayed one night, and would stay again, despite some hangups.
Brooke
於 2024 年 4 月住了 1 晚
10/10 優異
Suzanne
2024年4月15日
讚好:整潔度、職員與服務和住宿狀況
Great service
Suzanne
於 2024 年 4 月住了 1 晚
10/10 優異
Margaret
2024年4月12日
讚好:整潔度、職員與服務和住宿狀況
Margaret
於 2024 年 2 月住了 1 晚
8/10 不錯
DIPIKA
家人同遊
2024年4月8日
讚好:職員與服務
不滿:整潔度和住宿狀況
Overall experience was good.
DIPIKA
於 2024 年 4 月住了 1 晚
4/10 欠佳
Margie
家人同遊
2024年4月8日
讚好:住宿狀況
不滿:整潔度
Our room was only cleaned one time in 4 nights and we had to go down to the desk and ask for towels every night and beg them to take our trash. The facility is great…great location etc but the maid service needs work.