會議設施

亞特蘭大機場康考斯萬麗酒店的評價

3.5 out of 5
亞特蘭大機場康考斯萬麗酒店
1 Hartsfield Center Pkwy, Atlanta, GA

評價

8.6

優異

10 分評分,優異;1042 則評價中有 655 則" "
8 分評分,不錯;1042 則評價中有 180 則" "
6 分評分,一般;1042 則評價中有 92 則" "
4 分評分,欠佳;1042 則評價中有 52 則" "
2 分評分,很差;1042 則評價中有 63 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

SHU-CHUAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

8/10 不錯

SHU-CHUAN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Debra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel for aviation enthusiasts. Delta museum across the street and unbelievable runway views. Hotel is very clean with friendly staff.
於 2024 年 3 月住了 2 晚

8/10 不錯

Simon

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

6/10 一般

gerald

於 2024 年 3 月住了 1 晚

10/10 優異

nicole

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was lovely and it was super convenient during my long layover at the airport.
於 2024 年 2 月住了 1 晚

10/10 優異

Michael (Madison)

讚好:整潔度和職員與服務
於 2024 年 2 月住了 1 晚

8/10 不錯

Latoria

於 2024 年 2 月住了 1 晚

6/10 一般

Mark

商務旅客
讚好:整潔度
Arrived late and ordered room service dinner. Food was on the quality level of fast food at best. Came in a bag with an over-stuffed cardboard container inside. For a hotel of this price I would have expected a tray with proper utensils and an actual plate. I tried to order room service breakfast but nobody answered the phone and the front desk basically told me to go to the actual restaurant as room service would be really slow. Disappointing experience on the dining front especially when my goal on a business trip is to be efficient and eat in the room where possible.
於 2024 年 2 月住了 1 晚
DR 於 2024年2月15日的回應
Thank you for choosing to stay at the Renaissance Concourse Atlanta Airport Hotel and providing your honest feedback Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. Although it is not listed, and if you wish to have traditional room service we are delighted to do so. Whenever you come back to Atlanta just be sure to ask for the Director of food and beverage and we will be glad to assistOnce again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Atlanta.

10/10 優異

Ashley

讚好:整潔度、職員與服務、設施服務和住宿狀況
Checked in late due to a layover last minute at Atlanta airport and the lady at check in was professional and courteous. Nice clean and quiet rooms. Loved my short stay!
於 2024 年 2 月住了 1 晚

10/10 優異

Hester

於 2024 年 2 月住了 1 晚

6/10 一般

Jill

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚

2/10 很差

Tanya

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

8/10 不錯

Sidalia

於 2024 年 2 月住了 1 晚

4/10 欠佳

Shareeka

商務旅客
讚好:職員與服務
不滿:整潔度和設施服務
The hotel provided airport services!
於 2024 年 2 月住了 2 晚

8/10 不錯

Joanne

於 2024 年 2 月住了 1 晚

10/10 優異

Manwell (Charleston)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice place to stay for airplane geeks #avgeeks
於 2024 年 1 月住了 2 晚

10/10 優異

Matt

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Fredrick

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

George

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Francis and Sally

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great overnight before flight
於 2024 年 1 月住了 1 晚

6/10 一般

Blake

於 2024 年 1 月住了 1 晚

10/10 優異

Shareef

讚好:整潔度、職員與服務、設施服務和住宿狀況
No problems

8/10 不錯

James

家人同遊
讚好:整潔度、職員與服務和設施服務
於 2024 年 1 月住了 1 晚

10/10 優異

greg (defuniak springs)

於 2024 年 1 月住了 1 晚

10/10 優異

Alem

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
Excellent shuttle service from and to airport. Super fast check-in late at night. Comfortable bed and nice bathroom.
於 2024 年 1 月住了 1 晚

10/10 優異

daniel

於 2024 年 1 月住了 3 晚

10/10 優異

Kwanghyun

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 4 晚

10/10 優異

Denise

讚好:整潔度
於 2024 年 1 月住了 1 晚

10/10 優異

Alan

讚好:整潔度、職員與服務和住宿狀況
Clean establishment with wonderful employees.
於 2024 年 1 月住了 1 晚

8/10 不錯

Marla

多人同遊
於 2023 年 12 月住了 1 晚

2/10 很差

Eujeania

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Nope, don’t do it
This place is dated … there were no doors on the closets, no place to put your towels and facecloths… food has no taste and the overall stay was horrible
於 2023 年 12 月住了 1 晚

10/10 優異

Xochitl (Albuquerque)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Valeda

於 2023 年 12 月住了 1 晚

6/10 一般

Coretta

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

8/10 不錯

lorrine

家人同遊
Was comfortable
It was ok. Bed comfortable, clean room, decent bathroom. Friendly Check in staff. Grill restaurant food ridiculously over priced. The shuttle seems barely running with the check engine light on
於 2023 年 12 月住了 1 晚

10/10 優異

Roy

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay to board 8:00 am flight to SF.
於 2023 年 12 月住了 1 晚
Renaissance Concourse Team 於 2023年12月21日的回應
Thank you for positive review and for selecting the Renaissance Concourse Hotel during your stay in Atlanta!

4/10 欠佳

Hannah

伴侶同遊, 商務旅客
讚好:整潔度和住宿狀況
不滿:設施服務
For an airport property that is supposed to cater to people from the airport, the services don’t fit the clientele. In room dining ends at 11pm and the bar ends at midnight. For people who missed their connecting flight and need to come to the hotel late at night, there is nothing for them. The snack shop next to the front desk has hardly anything practical (for example: they have cereal to purchase, but no milk). It also isn’t a good place for doing work. They don't have a cafe onsite and only have a machine that can make lattes. It’s better than nothing, but the milk isn’t available/functioning. There is also no milk in the store, so I went to the restaurant to get some, but they don’t have any either. They kindly offered to send some down to the front desk, but I spent 40 minutes waiting for them to bring milk to the store and nobody came during this time, so I left. After a long day of travel delays and layovers, we just wanted something near the airport that was convenient and had the basic items a business oriented hotel has. The rooms are pretty nice but otherwise we were very disappointed. We ended up checking out early since we couldn’t work from the hotel. (No way to get coffee and very slow WiFi.)
於 2023 年 12 月住了 1 晚
Renaissance Concourse Team 於 2023年12月21日的回應
Thank you for the feedback. We appreciate you selecting the Renaissance Concourse Hotel during your travels to Atlanta! It appears we did not meet your expectations, however, we will use this contructive criticsm to improve on the areas of concern mentioned.

10/10 優異

xin (Kirkland)

於 2023 年 12 月住了 1 晚
Renaissance Concourse Team 於 2023年12月18日的回應
Thank you for your positive review! We truly appreciate you selecting the Renaissance Concourse Hotel during your travels to Atlanta!

10/10 優異

richard

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
all good
於 2023 年 12 月住了 1 晚
Renaissance Hotel 於 2023年12月18日的回應
Thank you for your positive review! We truly appreciate you selecting the Renaissance Concourse Hotel during your travels to Atlanta!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Renaissance Hotel 於 2023年12月18日的回應
Thank you for your positive review! We truly appreciate you selecting the Renaissance Concourse Hotel during your travels to Atlanta!

8/10 不錯

Elizabeth

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Renaissance Concourse Team 於 2023年12月18日的回應
Thank you for your positive review! We truly appreciate you selecting the Renaissance Concourse Hotel during your travels to Atlanta!

10/10 優異

Shirley

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay. Great customer service, just choose wisely, if you have kids that wants to watch airplanes land and taking off get rooms with that view. If not choose the opposite side so you don’t get the noise from planes. We will definitely go back! Great shuttle service to and back from the airport! Our whole experience and stay was tremendous! Highly recommend!
於 2023 年 12 月住了 1 晚
Renaissance Hotel 於 2023年12月18日的回應
Thank you for the positive review. This will be shared with the staff! We truly appreciate you selecting the Renaissance Concourse Hotel during your travels to Atlanta!

10/10 優異

LaSonja

於 2023 年 12 月住了 1 晚
Renaissance Concourse Team 於 2023年12月18日的回應
Thank you for your positive review! We truly appreciate you selecting the Renaissance Concourse Hotel during your travels to Atlanta!

10/10 優異

jaimie

於 2023 年 12 月住了 1 晚
Renaissance Concourse Team 於 2023年12月18日的回應
Thank you for your positive review! We truly appreciate you selecting the Renaissance Concourse Hotel during your travels to Atlanta!

10/10 優異

Joshua

讚好:整潔度、職員與服務和住宿狀況
Food was amazing at hotel bar
於 2023 年 12 月住了 1 晚
Renaissance Concourse Team 於 2023年12月18日的回應
Thank you for your positive review! We truly appreciate you selecting the Renaissance Concourse Hotel during your travels to Atlanta!

8/10 不錯

Shinki

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Renaissance Concourse Team 於 2023年12月18日的回應
Thank you for your positive review! We truly appreciate you selecting the Renaissance Concourse Hotel during your travels to Atlanta!

6/10 一般

Jerry

讚好:整潔度和職員與服務
於 2023 年 12 月住了 1 晚

10/10 優異

Suzette

讚好:整潔度、職員與服務、設施服務和住宿狀況
Close and convenient
於 2023 年 12 月住了 1 晚
Renaissance Concourse Team 於 2023年12月18日的回應
Thank you for your positive review! We truly appreciate you selecting the Renaissance Concourse Hotel during your travels to Atlanta!