評分根據 18 篇真實評價而定
Expedia 智遊網 真實評價
Amazing rooms and friendly people張貼日期：2019年1月10日 網站：Hotels
We were there for a Christian conference and they were very helpful when we needed it and the rooms were amazing. There was some small issues with locks on the interior doors but were easily manageable. I do wish the staff at the front desk were able to help us more but they were very nice and helped with what they could.
Great 1st experience with Stay Alfred in Atlanta.張貼日期：2018年11月14日 網站：Hotels
Everything about the unit and process was spot on. The unit was clean, check in and out was easy and features were as promised. The local area is shady around this property.
由經認證旅客提供 來自：Sanford, FL
Disappointed, especially considering what we paid. Roaches in apartment. Only 1 skillet and 1 pot to cook with. Broken elevator. No one at front desk to guide you upon arrival to the property. Staff all hanging out in an office chatting and not tending to their guests. They all saw us and no one ever got up to assist. Pool was dirty. Molding coming off the walls in various places throughout the apartment. Lastly, the amount of pot smoking happening on property was unbelievable. Every time we left our room we were hit with a wall of residue from those passing by, on the elevator, in the lobby and in the parking garage. Not a good place if you have children. We will stay at a different location during our next visit to Atlanta.
Stay Alfred Team, 酒店經理 於 2018年11月15日回覆
Sarah, we are sincerely sorry for the uncharacteristic experience you had with us. Lets us apologize for the under stocked kitchen and the broken elevator. Again, we are sorry for not providing you with a 5 star stay. We hope to host you again in the near future.
Property was clean and a huge unit! Cheaper to get this 2 bed 2 bath than a basic hotel room downtown (even though you are only a 4 minute uber ride from "downtown")
Stay Alfred Team, 酒店經理 於 2018年12月9日回覆
We are very sorry that you were not satisfied with your experience with us and would love to know more about how we could have improved your stay. Please contact us if you wish to discuss your experience in more detail.
Downtown Area張貼日期：2018年7月2日 網站：Expedia
The communication was good. Overall the stay would have been great if there wasn’t a problem that would have made the stay more enjoyable.
Well I wouldn't book next time張貼日期：2018年6月29日 網站：Hotels
So bad customer service. I wasted so many hours to talk with rep. They kept redirecting me to other line. called them for repair things and never got any feedback and I had to call them back again and again. Well the property was nice but their customer service is horrible.
Stay Alfred Team, 酒店經理 於 2018年7月23日回覆
Thank you for letting us know about your recent experience with. We apologize if our service did not meet your expectations, and appreciate you taking the time to share your concerns. Our goal is to provide a consistently reliable product and an exemplary level of customer service. Again, please accept our apology. We ask that you allow us another opportunity to host you as we attempt to regain your trust.
Lack of supplies available for us... we unfortunately only had 2 total rolls of toilet paper (for 2 bathrooms and 5 people) and one garbage bag. The first day our key fob wouldn't work so we struggled to get in the building, luckily someone at the leasing office was able to help us even though they weren't happy about it(since they aren't connected with Stay Alfred). Every time we walked in the elevators it smelled heavily of marijuana, and quiet hours of 9pm-9am definitely do not exist like advertised. The pictures look luxurious, however it was mediocre at best.
Good but ehhh張貼日期：2018年5月28日 網站：Hotels
Stay was good, place was good as well. However there was cockroaches in the dishwasher and in the kitchen.
Stay Alfred B&B worked out wonderfully. The area was fine and easy access to public transport. There was a grocery store across the street so we bought food to be prepared in the fully equipped kitchen. Towels and bedding was supplied The apt was roomy and comfortable. It was perfect for our family as we have two adult sons who each had own beds and we had privacy. More reasonable than getting two hotel rooms without the benefit of eating in.
Stay Alfred Team, 酒店經理 於 2018年6月20日回覆
Thank you so much for taking the time to leave us a wonderful review! I'm delighted to hear that your stay was comfortable and enjoyable for you and your family. It's our goal to consistently deliver the best vacation rentals in the most desirable downtown locations, and it's gratifying to know that your experience reflected this. Please let me know next time you would like to come stay. I hope to have the privilege of hosting you again soon!