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麥克唐納阿維莫爾林地旅館的評價

4 out of 5
麥克唐納阿維莫爾林地旅館
Aviemore, Inverness-shire, Aviemore, Scotland

評價

8.6

優異

10 分評分，優異；34 則評價中有 16 則" "
8 分評分，不錯；34 則評價中有 12 則" "
6 分評分，一般；34 則評價中有 5 則" "
4 分評分，欠佳；34 則評價中有 1 則" "
2 分評分，很差；34 則評價中有 0 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

7.8/10 

住宿狀況

7.6/10 

環保程度

評價

6/10 一般

Stephen

讚好：整潔度、職員與服務和客房舒適度
Room for improvement, but very comfortable.
Our week in Lodge 4 was lovely, but we had some thoughts on simple things that could have made it excellent. Firstly, staying midwinter means lots of coats and wet shoes are likely, but there were no coathooks anywhere in the lodge, only a tiny doormat, no shoe rack or tray. There's plent of space for all these things and they're not expensive to put in, and would have made a huge difference. Secondly, the kitchenette was as described (basic), but if you provide a microwave comi oven, pyrex-type dishes for cooking in it ought to be provided too. We had to use the crockery and pray it didn't crack (it didn't). There was a persistent drawing smell in the main bathroom too, so a little tlc on the plumbing would be good. But having said all that, we had a really comfortable week, and having the convenience of restaurant, bar, gym and pool onsite, as well as Tesla chargers was exactly what we wanted, with the privacy of an exclusive and spacious lodge. Would definitely consider staying again in the winter.
於 2024 年 1 月住了 7 晚
Kind Regards, Resort Team Management 於 2024年3月10日的回應
Stephen, Thank you for your review, we have taken your comments on board and have passed them to our relevant departments. We look forward to welcoming you and your family back in the near future.

6/10 一般

Billie

家人同遊
讚好：整潔度和職員與服務
It could be amazing, but…
It has the makings of a great resort but falls short on so many levels. It’s really tired with the woodland lodges in need of a refurb. Things like loose tiles in the bathroom, faded/worn carpets / kitchen cupboards misshaped and not closing properly. Kitchen facilities in the lodge also weren’t great. No oven for cooking, no knives for chopping food, pans were dirty in the cupboard too. There were no cushions on the couches in the lodge for added comfort and a rug underfoot would have been appreciated. The staff were friendly enough but just didn’t go the extra mile where needed. We requested a high chair in the lodge for our baby but they forgot and when I asked again they said they couldn’t get one until the next day. I then suggested that maybe they could borrow from one of their 3 restaurants. They then managed to organise this but no one was available to deliver to the lodge for me. I had to carry the high chair from the hotel to the lodge whilst carrying an 8 month old baby. As I said, their were friendly, helpful when prompted but just a bit thoughtless in their delivery. Great woodland area for our little boy to explore but things like fallen fences and barbed wire should be taken care of maintenance. The team in the kids activity centre were really friendly and the pool / soft play were nice and clean. This was the reason I booked this place but I don’t think I’d return again until a refurbishment takes place.
於 2023 年 6 月住了 2 晚

10/10 優異

allan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Not our first time and not our last at the Woodland lodges. Great deal for families or groups. Lodge is roomy and well maintained. In the heart of Aviemore, easy to walk the strip. Had great weather so walked everyday. Breakfast buffet welcome start to the day.
於 2023 年 6 月住了 3 晚

10/10 優異

Lorna

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyable stay in lodge 3
5 friends staying in the lodges from Fri-Sun, very comfortable and clean. Loved the fire in the lodge, wood store available outside the lodge. Beds very comfortable. We look forward to returning. A great Scottish Breakfast was included.
於 2022 年 4 月住了 2 晚
Michael Hall - Front Office Manager 於 2022年4月12日的回應
Hi Lorna, So happy to hear that your stay with us was enjoyable. We look forward to welcoming you back soon.

10/10 優異

Theresa

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Loved it!
Had a fantastic stay in the Woodland Lodges. Really lovely cabins that were so fresh and had plenty of space. Clean, comfortable beds, gorgeous setting. Any of the staff we spoke to were lovely. Breakfast was fab. Will definitely be back!
於 2022 年 4 月住了 2 晚
Michael Hall - Front Office Manager 於 2022年4月12日的回應
Hi Theresa, Thank you so much for your kind words and feedback. I have passed this on to the whole team who are very appreciative. We look forward to welcoming you back to our resort in the near future.

10/10 優異

Margaret-Anne

家人同遊
讚好：職員與服務和客房舒適度
magic
magic
於 2022 年 3 月住了 3 晚
Michael Hall - Front Office Manager 於 2022年4月12日的回應
Hi Margaret-Anne, Thank you for such a kind score. We hope to welcome you back soon.

8/10 不錯

colin

讚好：整潔度、職員與服務和客房舒適度
Aviemore
Very comfortable although getting a little tired round the edges. Lovely friendly staff make a difference.
於 2022 年 2 月住了 3 晚
Michael Hall - Front Office Manager 於 2022年4月12日的回應
Hi Colin, Thank you for taking the time to provide feedback on your stay with us. We hope you choose to stay with us again in the future.

10/10 優異

Lee

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Fab 5 night stay
We had a wonderful stay in the lodges, however the lodges could do with a refresh and some of the furniture is looking dated and could do with some modernisation. But overall a great 5 night stay
於 2022 年 2 月住了 5 晚
Michael Hall - Front Office Manager 於 2022年4月12日的回應
Hi Lee, Thank you for providing feedback on your stay. I am so happy to hear you enjoyed your time with us. we look forward to welcoming you back in the near future.

10/10 優異

Chris

於 2022 年 1 月住了 5 晚
Michael Hall - Front Office Manager 於 2022年1月30日的回應
Hi Chris, Thanks for taking the time to provide feedback. We hope to welcome you back to the resort in the near future

6/10 一般

Scott

家人同遊
讚好：整潔度和職員與服務
Lodge is a bit tired and worn e.g. kitchen units, bathroom sink etc. Could do with some refurbishment. Kids club distinctly underwhelming
於 2021 年 12 月住了 3 晚

10/10 優異

Colin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 2 晚
Michael Hall - Front Office Manager 於 2021年10月31日的回應
Hi Colin, Thank you for taking the time to give such high scores. We hope to welcome you back soon

8/10 不錯

Allison

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The lodges are large, well situated and generally have good facilities. They are a bit tired looking now though and would benefit from some upgrading. However the standard of cleanliness was high. I would stay again taking everything into account. Had a fab holiday.
於 2021 年 9 月住了 3 晚
Mairi Coutts - Macdonald Aviemore Resort. 於 2021年9月30日的回應
Hi Allison, thank you for taking the time to review your stay with us. We're happy to hear that you enjoyed your time with us, and hope to welcome you back to Aviemore in the future and you can see the improvements we are making across our resort and lodges.

8/10 不錯

Elouise

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 1 晚
Michael Hall - Front Office Manager 於 2021年6月29日的回應
Thank you for your kind feedback. We look forward to welcoming you back to our resort in the near future

8/10 不錯

David

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2021 年 6 月住了 3 晚
Michael Hall - Front Office Manager 於 2021年6月29日的回應
Hi David, Thank you for taking the time to provide feedback. We hope to welcome you back in the near future

8/10 不錯

Claire

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 2 晚
Michael Hall - Front Office Manager 於 2021年6月29日的回應
Hi Claire, Thank you for taking the time to provide feedback. We hope to welcome you back in the near future

10/10 優異

Joy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 3 晚
Michael Hall - Front Office Manager 於 2021年5月23日的回應
Hi Joy Thank you for the kind feedback and we look forward to welcoming you back to our resort soon

10/10 優異

Raymond

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay in Aviemore
3 bedroom lodge was perfect for 4 adults and 2 dogs. Plenty of space and great that all bedrooms were en-suite. Location was great and the woodland setting was perfect
於 2020 年 9 月住了 3 晚

6/10 一般

Paul

不滿：整潔度、住宿狀況和客房舒適度
Overpriced “luxury”
Stayed in lodges and these must have been amazing in their day but the state of the lodge is like a run down caravan. The resort itself although clean disappointed in all areas leaving the impression that the place is looking run down. There are areas shut down. Large areas not covered by street lighting due to them not working, leaving pathways in darkness, left feeling unsafe. The lodges are next to walking route so you have meandering people walking past. The lodge itself although impressive with the en-suite rooms has a tiny kitchen for the space in the cabin, certainly wouldn’t like to cook for a cabin at capacity. There was no instructions or info left to help, perhaps email would have been good due to Covid. There were lights out in neatly every room, inside and out and walking round you could see others had similar issues. The ceiling in the rooms and bathroom are showing signs of disrepair. Toilet handles loose, mould in showers, ripped furniture, outside steps not even. Certainly not worth the money charging and looking at the hotel, wasn’t impressed so wouldn’t look to rush to book in here.
Bathroom ceiling
Bathroom floor
Spacious
Tired kitchen
於 2020 年 9 月住了 7 晚

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Slightly dated but clean, tidy and comfortable. Good location within Aviemore.
於 2020 年 9 月住了 3 晚

8/10 不錯

colin

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Aviemore break
A little tired looking but overall comfort is very good. Difficult situation because of COVID and check ins could have been staggered a little to avoid the queuing. Breakfast is only decent but the staff were exceptionally helpful and friendly.
於 2020 年 9 月住了 3 晚

10/10 優異

真實旅客

Clean spacious accomodation.
於 2020 年 9 月住了 3 晚

10/10 優異

真實旅客

於 2020 年 8 月住了 4 晚
Michael Hall - Front Office Manager 於 2020年8月24日的回應
Thank you for the feedback. We look forward to welcoming you back in the future

10/10 優異

Hamza

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
perfect get away
we stayed here for 2 nights everything was perfect nice clean and warm lodge private and secure. Got breakfast in the rooms as requested due to covid super happy
於 2020 年 8 月住了 2 晚
Michael Hall - Front Office Manager 於 2020年8月24日的回應
Thank you for your kind feedback. We look forward to welcoming you back in the future

4/10 欠佳

Adele

家人同遊
讚好：整潔度
Disappointing
We booked 3 nights in the Woodland Lodge. It was extremely expensive for 3 nights and it looked nothing like the photo on the website. I spent most of my time in a queue at the hotel reception raising issues. We were supposed to have wifi, we didn't have it for the whole visit due to a router issue which they clearly knew about before we arrived, the kettle broke, the safes didn't work in two of the rooms and although check in was at 3pm we didn't get access till 5 on the first day. These lodges are very close to the A9 so there is quite a bit of noise. The staff were pleasant and tried to help but I have to say for the amount we paid for a luxury lodge we were disappointed.
於 2020 年 8 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 4 晚
Alison Horne - Guest Relations 於 2020年1月21日的回應
Thank you for reviewing our hotel. I hope we can welcome you back very soon!

8/10 不錯

真實旅客

於 2020 年 1 月住了 2 晚
Alison Horne - Guest Relations 於 2020年1月21日的回應
Thank you for reviewing our hotel. I hope we can welcome you back very soon!

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Winter wonderbreak!
The lodge was outstanding - very luxurious, spacious, quiet and accessible. Everything was above the standards we expected - en-suites in every room, to personalised toiletries. The log fire added to the ambience on a winter's evening. A really special place!
於 2020 年 1 月住了 2 晚
Alison Horne - Guest Relations 於 2020年1月21日的回應
Thank you so much for taking the time to review our lodges. It is with great delight that I read such a fantastic review. I am so happy that you enjoyed your stay and I cannot wait to welcome you back very soon.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和設施服務
The lodge was spacious, three good sized double rooms all with en-suite It was warm with a nice log fire Easy access to resort facilities Big downside was the smallest kitchen I have ever seen. Lodge is suitable for six but kitchen for one.
於 2019 年 12 月住了 3 晚
Alison Horne - Guest Relations 於 2020年1月21日的回應
Thank you for taking the time to review our lodges. It is with pleasure that I read of all the positive you experienced on your stay with us. I'm sorry you felt the kitchen was not a suitable size, however I hope this did not remove from your overall experience. I hope we can welcome you back to the Resort very soon.

10/10 優異

Adrian

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Aviemore
Expensive but luxury. Walls thin so you can hear all movements
於 2019 年 11 月住了 2 晚
Alison Horne - Guest Relations 於 2020年1月21日的回應
Thank you so much for taking the time to leave a review of our lodges. I am extremely pleased to hear that you enjoyed your stay with us overall. and I look forward to welcoming you back very soon.

8/10 不錯

ALAN

於 2019 年 8 月住了 2 晚

10/10 優異

真實旅客

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lodge was like being at home. Super clean and comfortable. Location could not be sweeter for Aviemore. Beautiful backdrop and walking distance to city center. Staff curteous and helpful. Kids had a blast. Already planning return trip.
於 2019 年 7 月住了 2 晚
Michael Hall - Front Office Manager 於 2019年9月25日的回應
Dear Guest Thank you for your feedback. I am so happy to hear you enjoyed your stay with us and look forward to welcoming you back in the near future. I will be sure to pass on your kind words to the whole team

8/10 不錯

Abdullah

讚好：整潔度和客房舒適度
不滿：職員與服務
Nice and Enjoyable Lodges, but needs Maintenance
The Lodge is spacious and very nice, but it seems the hotel is not maintaining the lodges well. My lodge had a problem with the toilet flush. when I asked to fix it, the hotel technician told me he knows about it and fixing will take a minimum 45 minutes. I was wondering did they gave me the lodge while they know that the lodge has problem. They took one hour to fix the problem which was a time wasting. Also when I arrived at night, the water was cold and could not take a shower. I called for support at night and the respond was very slow from staff. Next I had a meeting with We discovered later that the water heater was turned off!!! due to this, the operation manager was a too nice and gave us free breakfast during our whole stay.
於 2019 年 7 月住了 5 晚
Michael Hall - Front Office Manager 於 2019年9月25日的回應
Hi Abdullah Thank you for your feedback. I'm sorry to hear that there were a few issues with your lodge on arrival but glad to hear they were resolved quickly. We look forward to welcoming you back in the near future

10/10 優異

Jennifer

於 2019 年 7 月住了 2 晚

6/10 一般

Michael

不滿：住宿狀況
Break away
All a bit tired would be my sum up etc.
於 2019 年 7 月住了 2 晚