評分根據 63 篇真實評價而定

4.4 /5
86% 旅客推薦
4.4 客房整潔度
4.6 服務和員工
4.2 客房舒適度
4.1 酒店狀況
Expedia 智遊網 真實評價
2/5
由經認證旅客提供

上了三課1、別在同一家飯店住太多天!2,要當面清點付費飲料數量3,一句多國語言不一定包括中文!

張貼日期:2019年6月13日 網站:Hotels
沒有懂華語服務員,房間條件也不好!因為有冷氣壞掉被換一間房間,但被誣賴使用付費飲料,上了一課!所以入住飯店如果有付費飲料記得入住前清點好數量!
來自酒店經理的回應
Anna, 酒店經理 於 2019年6月15日回覆
Dear Sir/ Madam, Thank you so much for choosing Hanoi 3 B Premier Hotel during your vacation, Thank you so much for spending your time writing reviews our Hotel. We always hear your feedback when you stayed our hotel and improve our services better. We are awfully sorry for not understanding your Chinese language, we will try to learn more about the Chinese Language however, our mainly language at Hotel will use English. Besides, I would like to explain our minibar, it was set up in your room. We informed the price of minibar when you checked in, when you check out we will check again, and if you did not use it, we could not charge you anything without room charge, even our housekeeper found bin for a bottle of water in your room. Overall, We just only hope you had a good trip at Hanoi, we are so sorry for inconveniences you stay our hotel Thank you so much for your understanding, Best Regards, Anna Nguyen, Customer service manager
5/5
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張貼日期:2017年1月8日 網站:Hotels
來自酒店經理的回應
Zoe Nguyen, 酒店經理 於 2018年5月10日回覆
Dear our Guest, Warmest greetings from Hanoi 3B Homestay! Thank you very much for your heartwarming voting about our team. I have shared your review of praise already with them and to receive your feedback is their highest reward. Here at 3B Homestay we strive for excellence day by day and to get your confirmation is simply great. We are already looking forward to welcoming you back in the near future. Kind regards, The Management Team and Staffs
3/5
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服務好但房間設施不足

張貼日期:2016年9月27日 網站:Hotels
在九樓住了五晚九樓家庭房,去下龍灣一晚回來後換到十樓家庭房,沒有電梯。 比較大的問題是浴缸嚴重漏水,一洗澡就溢出一片水,實在很危險。 因為隔天一早就要退房離開越南,就沒有提出換房要求。 工作人員態度還是很好,早餐很好吃。
3/5
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服務態度好,硬體稍差,距離中心區稍遠,但較安靜。

張貼日期:2016年9月18日 網站:Hotels
服務人員態度很好,早餐很美味,河粉湯頭不輸小吃攤。 但硬體設備稍差,有一天早上有短暫停水,還有一天晚上冷氣壞了,不過服務人員很快就修好。 附近有知名甜品店和河粉小吃攤,也有很不錯的古宅越南菜餐廳。 但如果要到還劍湖區距離稍遠。
3/5
由經認證旅客提供 來自:taiwan

有迎賓飲料的飯店

張貼日期:2016年8月10日 網站:Expedia
優點: 迎賓飲料
位置: 台灣好茶
迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料迎賓飲料
3/5
評價者:PENG-HUNG 來自:Taipei, Taiwan

This is cost-effective, not bad!!

張貼日期:2016年3月30日 網站:Hotels
This is cost-effective, not bad!!
來自酒店經理的回應
Zoe Nguyen, 酒店經理 於 2018年5月28日回覆
Dear our Guest, Thank you for choosing 3B Hanoi Homestay and for sharing your experience with us. We do take note of both positive & constructive feedback on board to better improve upon our current experience. The team at 3B Hanoi Homestay looks forward to welcoming you again for another Refreshing Pacific experience in the near future. Your sincerely, 3B Hanoi Homestay team.
5/5
由經認證旅客提供 來自:日本

張貼日期:2019年12月2日 網站:Expedia
アクセスが良好そうだったので予約しました。 フロントの方々が親切に対応していただいたので快適に過ごすことができました。部屋も広く清潔でよかったです。強いて言うならテレビのチャンネルリストがあったらよかったです。
來自酒店經理的回應
Anne, 酒店經理 於 2019年12月4日回覆
Dear Sir/ Madam, Thank you so much for your stay at 3B Premier hotel, Looking forward to serving you in the next time, Best, Anne
4/5
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Nice staff but.......

張貼日期:2019年11月13日 網站:Hotels
There were annoying faults with each of the three rooms I stayed in. Electricity failed in the first, faulty tap in the second and broken security box in both the first and third rooms.
來自酒店經理的回應
Anne, 酒店經理 於 2019年11月15日回覆
Dear Stephen, Warmest thanks for the Hanoi 3B Premier Hotel On behalf of our staff, I would like to express thank you so much for your stay at our hotel, and sincerely apologize for some inconveniences at our hotel, I hope you felt fine when we give you some solution when you left. I do hope, you will sympathy for us! Looking forward to serving you in the future! Best regards, Anne
4/5
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Qualidade preço

張貼日期:2019年8月25日 網站:Hotels
Hotel simples, no centro de Hanoi e perto do night market. Bom pequeno almoço. Nada de luxo, simples mas muito bomqualidade preço. Rocomendo
來自酒店經理的回應
Anna, 酒店經理 於 2019年9月27日回覆
Dear Sir, We are delighted that you have had such a wonderful time in our hotel and our services - we sincerely appreciate your kind acknowledgement of the team and the services that they have delivered to you during your stay with us. We look forward with pleasure to greeting you & maybe your friends back with us in the near future. Best, Anna Customer Service Manager
4/5
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Boa relação qualidade preço

張貼日期:2019年8月25日 網站:Hotels
Hotel simples mas bom, no centro de Hanoi e perto do night market. Bom pequeno almoço. Nada de muito luxo mas pelo preço vale bem a pena.
來自酒店經理的回應
Anna, 酒店經理 於 2019年9月27日回覆
Dear Sir, We are delighted that you have had such a wonderful time in our hotel and our services - we sincerely appreciate your kind acknowledgement of the team and the services that they have delivered to you during your stay with us. We look forward with pleasure to greeting you & maybe your friends back with us in the near future. Best, Anna Customer Service Manager