外觀

烏布普里岡加度假村及 SPA 的評價

4.5 out of 5
烏布普里岡加度假村及 SPA
Desa Sebatu Gianyar, Sebatu, Bali

評價

9.4

完美

10 分評分,優異;258 則評價中有 184 則" "
8 分評分,不錯;258 則評價中有 61 則" "
6 分評分,一般;258 則評價中有 8 則" "
4 分評分,欠佳;258 則評價中有 2 則" "
2 分評分,很差;258 則評價中有 3 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very nice resort

8/10 不錯

yiu lun (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境服務都很好 但地點偏遠
整體不錯! 可惜地點位置略遠 由酒店到烏布需時半小時! 酒店有免費車接送 不過半小時一班! 如需要其他時間要extra charge

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Youngji

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Puri Gangga Management 於 2024年1月24日的回應
Dear Youngji, Om Swastyastu,It's great to hear that your overall experience was positive! If there are any specific aspects you particularly enjoyed or if there's anything you feel could be improved upon, your feedback would be valuable. We strive to provide the best possible experience for our guests, and your comments help us in continually enhancing our services. Thank you for choosing our establishment, and we hope to welcome you back for another excellent experience in the future! If there's anything more you'd like to share or if you have any specific requests, feel free to let us know.With warm regardsPuri Gangga Management

8/10 不錯

Thomas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jungleexperience!
Excellent stay , fantastic food but the staff makes the big difference. Downsides would be very spotty wifi in 706 ar least. Maybe not the best place for those that fear insects. But hey,, its the jungle !
於 2024 年 1 月住了 4 晚
Puri Gangga Management 於 2024年1月15日的回應
Dear Thomas,Om Swastyastu,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an excellent stay and enjoyed the fantastic food. Our team takes pride in providing exceptional service, and it's wonderful to know that they made a positive difference in your experience.We appreciate your mention of the spotty Wi-Fi in room 706, and we apologize for any inconvenience this may have caused. Our technical team will promptly look into the issue to ensure a more reliable connection in the future.Regarding the presence of insects, we understand that the jungle environment can bring about some challenges. We are continuously working on pest control measures to minimize any inconvenience to our guests. Your feedback helps us address these concerns and improve our overall service.Thank you for choosing to stay with us. We hope to welcome you back in the future, providing an even more seamless and enjoyable experience.With warm regardsPuri Gangga Management

10/10 優異

JAEWON

於 2023 年 12 月住了 1 晚
Puri Gangga Management 於 2024年1月15日的回應
Dear Jaewon,Om Swastyastu,Thank you so much for your superb review! We are thrilled to know that you had a great experience with us. Our team works hard to ensure that every guest has a memorable and enjoyable stay.If there's anything specific that stood out to you or if you have any suggestions for improvement, we would love to hear more about your experience. With warm RegardsPuri Gangga Management

8/10 不錯

Mark

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Room was OK situated in a woodland area but there are a number of insects in the room which is probably what you would expect. Breakfast was nice. Negative was I hardly slept due to a cockerel crowing all night.
於 2023 年 11 月住了 2 晚
Puri Gangga 於 2023年12月1日的回應
Dear Mark, Om Swastyastu,Warmest Greetings from Puri Gangga ResortThank you for sharing your feedback with us. We're pleased to hear that you enjoyed the tranquil setting of our woodland area and appreciated our breakfast offerings. However, we sincerely apologize for the inconvenience caused by the presence of insects in your room. We will address this promptly to ensure a more comfortable stay for future guests.We also regret the disturbance caused by a crowing cockerel during the night, and we understand the impact on your sleep. We'll investigate and take measures to minimize such disruptions in the future.Your input is invaluable, and we appreciate your understanding. If you have any further concerns or if there's anything else we can do to enhance your experience, please feel free to contact us directly. We hope to have the opportunity to welcome you back for an improved stay.Warm regards,Puri Gangga Management

10/10 優異

Sarah

讚好:整潔度、職員與服務、設施服務和住宿狀況
I absolutely loved staying here. The property is amazing and so peaceful. It’s 30 min north of Ubud, so it’s much more tranquil and secluded. And the infinity pool, spa, and views are spectacular. But what I loved most about this resort was the staff. Never have I ever felt such incredible hospitality. Everyone learned my name and would greet me “Hello Ms. Sarah” around the property. They would even ask me about the excursions that I booked each day through the hotel. Nanis and Jo in particular was so kind and warm, I loved getting to know them both. If you want to experience authentic Balinese hospitality and stay in a luxurious resort, Pura Gangga is the place to be!
於 2023 年 8 月住了 5 晚
Management 於 2023年9月14日的回應
Dear Ms. Sarah, Warmest greetings from Puri Gangga Resort Ubud A home in a living culture,Thank you very much for your recent stay at Puri Gangga Resort, Ubud. We are thrilled to read your positive comment on your experience by highlighting some points as above comments.We are looking forward to welcoming you back to your home in Ubud and once again, thank you very much for your wonderful comment on your stay.With warm regardsManagement

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful, calm and welcoming!
This place is absolutely amazing. The staff is very welcoming and friendly, giving you a very relaxed and personal experience while answering any and all questions that you might have. They are great for suggestions to do around Bali. The resort area is very beautiful with authentic designs up and down all the walls and a very green and nature like experience when walking around. The room we had (Villa with Rice Field View) was amazing. The personal pool was exactly what we dreamt of when "having your own pool" and the view from the room as well as the restaurant was gorgeous. I highly recommend this place and we will definitely try and come back again!
於 2023 年 3 月住了 4 晚
Puri Gangga Management 於 2024年1月15日的回應
Dear Johan, Om Swastyastu,Thank you so much for your glowing review of our resort! We are thrilled to hear that you found your experience at our property to be absolutely amazing. It's heartening to know that our staff's welcoming and friendly attitude, along with their helpfulness, contributed to a relaxed and personal experience for you.We're delighted that you appreciated the suggestions for activities around Bali and enjoyed the authentic designs throughout the resort. Your compliments on the beauty of the resort area, including the lush green surroundings, are truly appreciated.We're especially glad that your Villa with Rice Field View exceeded your expectations, and the personal pool provided the dreamy experience you envisioned. It's wonderful that the views from your room and the restaurant added to the overall gorgeous atmosphere.Thank you for your high recommendation, and we would be honored to welcome you back for another fantastic stay. Please feel free to reach out if you plan to return; we would love to assist in making your next visit just as memorable.With warm regardsPuri Gangga Management

10/10 優異

Anita

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing resort and best staff
Thank you for an amazing stay. The resort was stunning, the massages were wonderful, the yoga was great and the hotel was so accommodating preparing breakfast take away boxes for 2 mornings that we had to leave early and would have missed breakfast. Wonderful friendly staff. We absolutely loved our stay and would highly recommend this gem in Sebatu. Thank you!
於 2023 年 1 月住了 3 晚
Ratminiati & Team 於 2023年2月14日的回應
Dear Anita Yadav, Om Swastiastu Warmest greeting from Puri Gangga resort “a home in a living culture"Thank you very much for your recent stay at Puri Gangga Resort, Ubud. We are thrilled to read your positive comment on your experience by highlighting some points as above commentsWe are looking forward to welcoming you back to our home in Ubud and once again, thank you very much for your wonderful comment on your stay.With warm regards

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Avoid at all costs.
Terrible stay, the room was not habitable. There was mould all over the ceiling, a foul smell of damp. It was the first time I ever had to wear a mask to sleep at a hotel. The towels and sheets have holes in them, as do the mosquito nets which also smelled as though they hadn't been washed in months.
於 2022 年 10 月住了 2 晚
Tri Gunanta 於 2022年10月13日的回應
Dear Mr. Alejandro, Greeting from Puri Gangga Resort " a home in a living culture"Thank you for taking your time to share your experience with us, we are saddened to read your reviewyour feedback is extremely valuable to reflect our operation in heighten our guest experience, as most the feedback we have received from our guest was full rate of satisfaction and appreciation. We hope still have another opportunity to accommodate you again in the future with best experience for sure.

10/10 優異

Vincent

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chilled out Resort
This resort is 30 minutes north of Ubud and we stayed for 6 nights. Our initial thoughts were that it could be too remote, however, having experienced the busy rice terraces of Tegalalang and hectic Ubud, it was great to get get on the courtesy shuttle provided by Puri Gagga resort and return to the peaceful vibe there. The staff were very, but not overly, attentive and very well trained. We arranged the downhill cycle via the resort which ended with a beautiful ‘picnic’, a private lunch for the 2 of us set up under a thatched cover in the middle of paddy fields with a delicious meal. It was a great experience and Nanis who led us was great. It was a good location to do white water rafting from (still an hour away) and the resort provided a driver to and from the airport (additional cost). All in all we loved our stay at this resort and even did the free yoga classes for beginners each morning which was a really good way to start the day. We would highly recommend this place if you like a chilled vibe, good service, peace and tranquility as well as very friendly but professional staff. We were sorry to leave.
於 2020 年 2 月住了 6 晚
Puri Gangga Management 於 2024年1月15日的回應
Dear Vincent,Om Swastyastu,Thank you for taking the time to share such a detailed and positive review of your stay at Puri Gangga Resort. We are delighted to hear that your initial concerns about the resort being remote turned into a positive experience. It's wonderful that our courtesy shuttle allowed you to escape the busy atmosphere of Tegalalang and Ubud, providing a peaceful and tranquil retreat.We are pleased that you enjoyed the Village Tour arranged through the resort, especially the beautiful picnic in the middle of the paddy fields. Nanis and the entire team appreciate your kind words, and we are thrilled that they contributed to making your stay memorable.It's great to know that the location worked well for your activities such as white water rafting, and that our airport transfer service met your needs. The fact that you participated in the free yoga classes and found them to be a positive start to your day is wonderful to hear.Your recommendation means a lot to us, and we were truly sorry to see you leave. We hope to have the pleasure of welcoming you back in the future for another relaxing and enjoyable stay.Safe travels,With warm regardsPuri Gangga Management

10/10 優異

Thanh (New Jersey)

親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property makes you feel the heart of Bali. Amazing atmosphere, beautiful Villa, and pool for the guests. Ubud is the best place to stay 1-3 days
於 2020 年 1 月住了 1 晚
Kadek Ratminiati 於 2020年1月25日的回應
Dear Mr/s. Thanh, Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort ‘ A home in A living culture ‘ I would like personally express my gratitude for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be encouraging us to maintain and keep implementing an extraordinary service to exceed our valued customers expectation. Best Regards

10/10 優異

Hanne maj

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dejligt ophold og fantastisk chauffør jo som kørte os på tur 1 hel dag
於 2019 年 9 月住了 3 晚
Ratminiati & Team 於 2019年10月26日的回應
Dear Mr/s. Hanne Maj, Om Swastiastu and warmest greeting from Puri Gangga Resort. Thank you for your review and compliments. We are happy to know that you enjoyed your stay with us. We committed to maintain and improve our products and services to welcoming you back in future at our Home in A Living Culture. Suksma and thank you

10/10 優異

Cristina (London)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing place! We loved the gardens, the room (especially the bathroom) and the pool view left us speechless. The staff is very friendly and always smiling. We highly recommend. 😍
於 2019 年 8 月住了 1 晚
Kadek Ratminiati & Team 於 2019年9月4日的回應
Dear Ms. Christina, Greeting from Puri Gangga Resort " a home in a living culture" Thank you for choosing Puri Gangga Resort as your accommodation during your holiday in Bali and thank you so much for taking your valuable time to write a very detail review and sharing your experiences to your lovely friends and family about your stay at our home Puri Gangga Resort recently. It is a pleasure for having you stayed at our home. We are Very delighted to hear that you enjoyed your stay with us. We will share your feedback to entire team for encouraging them to provide excellent service to all our guest consistently Once again thank you so much for your great feedback and recommendation and looking forward to welcome you back to our home at Puri Gangga Resort in nearest future. Should you need further assistance please feel free to contact us Sincerely yours

10/10 優異

Ana

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Error de booking en nr de personas
Habíamos reservado a través de booking una habitación para 3, pero cuando llegamos, el hotel solo tenía constancia de dos huéspedes. Nos querían cobrar por una cama supletoria, a lo que nos negamos. Tras enseñar el e-mail de reserva la chica de la recepción muy amable resolvió la situación y nos prepararon la habitación para 3.
於 2019 年 8 月住了 3 晚
Kadek Ratminiati & Team 於 2019年9月4日的回應
Dear Ms. Ana, Greeting from Puri Gangga Resort " a home in a living culture" Thank you for choosing Puri Gangga Resort as your accommodation during your holiday in Bali and thank you so much for taking your valuable time to write a very detail review and sharing your experiences to your lovely friends and family about your stay at our home Puri Gangga Resort recently. It is a pleasure for having you stayed at our home. We will share your feedback to entire team for encouraging them to provide excellent service to all our guest consistently Once again thank you so much for your feedback and looking forward to welcome you back to our home at Puri Gangga Resort in nearest future. Should you need further assistance please feel free to contact us Sincerely yours

10/10 優異

Elliot

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Honeymoon Garden Villa
Amazing and relaxing spa resort in the jungle! Not that close to Ubud (30 mins by far) just so you are aware. It is very nice being out of the hustle and bustle though. We stayed in the garden villa which was very lovely and had a great outdoor bathroom space with a good shower and bath. Beware it is actually visible from another room balcony though so this is a bit weird... Service is fantastic, food is great and reasonably priced for its quality, house wine is fine, spa and massages are great, pool is lovely with good views and beds, yoga class is brilliant, cooking class is expensive but definitely worth it. Staff will always go above and beyond, and the dinner for two package is amazing and actually the same price pretty much as a normal dinner but comes with flowers and candles and a whole experience!
於 2019 年 8 月住了 6 晚
Ratminiati 於 2019年8月22日的回應
Dear Mr/s. Elliot, Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture I would like personally express my gratitude for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be encouraging us to maintain and keep implementing an extraordinary service to exceed our valued customer expectation. We are really looking forward to hosting you again in the near future. Best regards Ratminiati & Team

10/10 優異

真實旅客

於 2019 年 7 月住了 2 晚
Ratminiati & Management 於 2019年7月10日的回應
Dear Sir/Madam, Thank you for your great comment

10/10 優異

Superb

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
floating breakfast was great experience, and resort was great as well. You would enjoy the staying overall; facilities, service, and environment too. Resort was not that big, so we did love to be there.
於 2019 年 4 月住了 2 晚
Ni Kadek Ratminiati & Team 於 2019年5月8日的回應
Dear Sir/Madam, Om Swastiastu! Warmest greeting from Puri Gangga resort " a home in a living culture" Thank you very much for your recent stay at Puri Gangga Resort, Ubud. We are thrilled to read your positive comment on your experience by highlighting some points as above comments We are looking forward to welcoming you back to your home in Ubud and once again, thank you very much for your wonderful comment on your stay. With warm regards

8/10 不錯

Kurt

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 5 晚
Ratminiati & Team 於 2019年4月17日的回應
Dear Mr/s. Kurt, Om Swastiastu, Warmest greeting from Puri Gangga Resort " a home in a living culture" Thank you for choosing Puri Gangga Resort to spend your holiday and thank you so much for taking your valuable time to write a review and sharing your experiences to your lovely friends and family about your stay at Puri Gangga recently. Very delighted to hear that you enjoyed your stay with us and our resort location, spacious room's, staff service and etc. beyond your expectation. Thank you so much for your great feedback and recommendation and looking forward to welcome you back in the future . Best Regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 3 晚
Ratminiati & Team 於 2019年4月15日的回應
Dear Sir/Madam, Thank you for choosing Puri Gangga Resort to spend your holiday and thank you so much for taking your valuable time to write a review and sharing your experiences to your lovely friends and family about your stay at Puri Gangga recently. Very delighted to hear that you enjoyed your stay with us and our resort location, spacious rooms, staff service and etc. beyond your expectation. Thank you so much for your great feedback and recommendation and looking forward to welcoming Best Regards

10/10 優異

Epeli

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic break
This was a fantastic four day getaway,The staff picked us up from airport despite the Midnight landing.The views from hotel of the natural habitat are amazing you can get peace and tranquility here .All the staff were fantastic friendly and breakfast was great.A free shuttle service to Ubad was taken advantage of daily and even the markets nearby were nice and cheap.Vira at restaurant was a great hostess and Jock,Harry,John and the receptionists made our time special.The room too was very spacious.I would definitely come back and recommend this place to anyone.
於 2019 年 4 月住了 4 晚
Kadek Ratminiati & Team 於 2019年4月15日的回應
Dear Ms. Epeli, Thank you for choosing Puri Gangga Resort to spend your holiday and thank you so much for taking your valuable time to write a review and sharing your experiences to your lovely friends and family about your stay at Puri Gangga recently. Very delighted to hear that you enjoyed your stay with us and our resort location, spacious rooms, staff service and etc. beyond your expectation. Thank you so much for your great feedback and recommendation and looking forward to welcoming you back in the future. Best Regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the isolation feel and cultural connection it has to the local village of Sebatu. Enjoy villagers coming to the hotel to demonstrate handicrafts and cultural dance performances. Staff are always helpful and friendly. I do feel the menu in the restaurant needs to expanded and improved especially for lunch and dinner. Found myself having to shuttle to Ubud for dinner more times than i wanted to.
於 2019 年 3 月住了 12 晚
Kadek Ratminiati 於 2019年3月23日的回應
Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture I would like personally express my gratitude for the time taking to write down an excellent review of your recent accommodation at the property. For menu at our restaurant at the moment our team has created more selection menu for lunch and dinner. Your comment would be encouraging us to maintain and keep implementing an extraordinary service to exceed our valued customers expectation. Hopefully we can accommodate you again in the next holiday. Best regards

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome
Just awesome! the property is luxurious. Few things to improve: bathroom could deserve more attention. The only negative thing is location, difficult to move around if you dont have your own or arranged transport.
於 2019 年 2 月住了 4 晚
Kadek Ratminiati 於 2019年3月23日的回應
Om Swastyastu, Warmest greeting from the entire team of Puri Gangga Resort - A home in A living culture I personally would like to express my gratitude for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be extremely using as our top reference on improving the staff services and upgrading the hotel facilities to exceed our valued customers expectation upon having the return visit by the near future. Once again thank you very much for your comment and looking forward to welcome you at the property by the near future Best Regards

10/10 優異

Carzan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantatiskt bra hotel
Fantatiskt hotel som en dag kommer bli en av dem kändaste hotellen i Bali. Fantatiskt service service, frukost, mat och poolen ligger jätte bra till uppe på kullen. Rummen är stora samt toaletten. 20 min moped in till ubud centrum och 10 min med moped till risfältet.
於 2019 年 2 月住了 4 晚
Kadek Ratminiati 於 2019年2月20日的回應
Dear Mr/s. Carzan, Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort A home in A living culture Thank you very much for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be truly encouraging the entire team to implemented an extra ordinary job task to exceed our valued customers expectation. Best regards

10/10 優異

CHANHEE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚
Ni Kadek Ratminiati 於 2018年12月29日的回應
Dear Mr/s. Channee Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture I really appreciated for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be truly encouraging team on implementing their extraordinary job performance to exceed our valued customers expectation Once again thank you very much for your comment and looking forward to welcoming you back for having a return visit very soon Om Santih, Santih, Santih Om.

10/10 優異

mohamed

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Merveilleux
Pour notre voyage de noce un sejour inoubliable passé au sein de cet hotel avec chambre vue sur la piscine ! Je recommande vivement
於 2018 年 11 月住了 4 晚
Ni Kadek Ratminiati 於 2018年12月24日的回應
Dear Mr/s. Merveilleux Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture We are really appreciated for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be truly encouraging team on implementing their extraordinary job performance to exceed our valued customers expectation Once again thank you very much for your comment and looking forward to welcoming you back for having a return visit very soon Om Santih, Santih, Santih Om. Best Regards Kadek Ratminiati E-Commerce Executive

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
海だけじゃないバリを再発見。プチラグジュアリーに過ごせる静かなホテル
ウブドエリアのライステラスを見渡すインフィニティプール付のホテルを探していたところ、ライステラスは見渡せないけれどセールでお得に泊まれるこちらを発見。実際はウブドからさらに45分程度北上したセバトゥというエリアにあります。 2時間に1本のシャトルバスがウブドまででているのでタクシーなど利用しなくても十分でしたし、ホテルでは無料のアクティビティとして、毎朝のモーニングヨガ、アフタヌーンティー、日替わりで朝の散歩・ダンス・バナナの葉細工などのプログラムがあり、滞在中に1回のフットマッサージのサービスなどかなり充実して過ごせました。 朝食付きのプランでしたが、レストラン、ルームサービス、オプションでのプールに浮かべた食べるフローティングブレックファーストなど毎日ロケーションを変えて楽しめます。また、メニューも4種類から選択できて飽きない上にすべて美味しかったです。 ホテルの周りは小さな村なので喧騒から逃れて、夜はカエルと虫の鳴き声だけが響くゆったりとした時間を過ごせます。 設備やリネン類は少し古いものもありましたし、タオルやペーパーも補充が統一されず不足している日もありましたが気になるほどではありません。 スタッフもとてもフレンドリーで好感が持てます。 このホテルに限った話ではないとおもいますが、夜になると羽虫が多いので虫が苦手な方は対策を考えたほうが良いと思います。 ビーチではなく山間部でゆっくりしたい方におすすめのホテルです。
於 2018 年 11 月住了 4 晚
Ni Kadek Ratminiati 於 2018年12月24日的回應
Dear Mr/s. Anonymous, Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture we are really appreciated for the time taking to write down an review of your recent accommodation at the property. Your comment would be truly encouraging team on implementing their extraordinary job performance to exceed our valued customer’s expectation In regard to disappearance insect and frog we actually had hired professional pest control to eliminate but since we are locating in the middle of the jungle that effort couldn’t be successfully done, please kindly accept sincerely apology regard leak of updated towels, paper has been purchased by housekeeping team to top up the par stock that they have available. Hopefully by those kind of action plan might be able to change your mind to having a return visit by the near future with the upgrade product/property Please reach out to my official email for further assistant and paying attention on room assignment to exceed your expectation Once again thank you very much for your comment and looking forward to welcoming you back for having a return visit very soon Om Santih, Santih, Santih Om. Best Regards Kadek Ratminiati E-Commerce Executive

10/10 優異

Mathias

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lækkert resort med fantastisk service
Virkeligt flot og dejligt resort, med en flot udsigt til regnskoven. Personalet lever en virkelig flot service bl.a. med dagstur og hjælp med booking af udflugter. Kan klart anbefales.
於 2018 年 11 月住了 5 晚
Ni Kadek Ratminiati 於 2018年11月19日的回應
Dear Mr/s. Mathias, Om Swastyastu, Thank you very much for the time taking to share and express your excellent review of your recent accommodation at the property. Your comment would be truly encouraging the entire team to conduct their job task more extraordinarily to exceed our valued customers expectation upon having a return visit by the near future.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel met infinity pool
Mooi hotel, met vriendelijk personeel. Welkomsvoetmassage was heel goed. Mooi infinitypool, proper hotel en prachtige kamer/badkamer! Zijn hier niks te kort gekomen
於 2018 年 10 月住了 2 晚
Kadek Ratminiati 於 2018年11月5日的回應
Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture I would like personally express my gratitude for the time taking to write down an excellent review of your recent accommodation at the property. Thank you very much for choosing our resort to stay recently during your holiday in Bali, all of us really proud can make your stay as memorable as you expected. We look forward to welcoming you back home again at Puri Gangga Resort in the near future.

10/10 優異

Jennifer

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Secluded Paradise
Puri Gangga Resort was a very enjoyable hotel. Out of the 10 hotels we stayed in during our 3 week journey, Puri Gangga Resort was one of our top three favorites. It has exactly the vibe we were looking for after a busy few days in the city--more secluded and relaxing. Our spa experiences were amazing and the front desk service was top-notch. We really needed some help to schedule a fast boat and they did an excellent job AND even provided us with a breakfast box for our early departure.
於 2018 年 6 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
An interesting place
The resort was very nice, comfortable and the service was amazing! Deep down I was hoping to be more remote then we were and the motorbike noises from road was a reminder of how many ppl live in the area. It’s also down a big hill with no place to really walk to and the hotel restaurant is tupical tourist prices so we always ate in Ubud. But it’s quiet in the morning. No roosters and free yoga daily! Which was great! The service and ppl were truely a pleasure.
於 2018 年 6 月住了 4 晚

10/10 優異

Linda (Napa, CA)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Rustic, relaxing hotel
As a returning customer all the staff and management made me feel very special. They offered my a prime room location with patio over looking the pool, and just a short walk to the Kalisha restaurant. I was offered 20% discount off all food and beverages. Management invited me to lunch at their new Puri Gangga Coffee Shop in Ubud, which is a delightful modern airy space that serves delicious food as well as great locally grown coffee.
於 2018 年 3 月住了 9 晚

6/10 一般

真實旅客

不滿:整潔度、職員與服務和住宿狀況
Didn't live up to the expectations
Our room was big and the veranda was lovely, but bugs kept entering the room because there were gaps between the door and the wall. The breakfast was not impressive, and the service slow. The space by the pool was lovely. Would recommend to find somewhere else to eat, as the food in the hotel was not great.
於 2018 年 2 月住了 3 晚

10/10 優異

jlt (thionville)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel en communion avec la nature
Très bon acceuil , personnel prévenant, environnement et piscine magnifique , très bonne restauration , calme et quiétude !
於 2018 年 2 月住了 3 晚

10/10 優異

Tove (stockholm)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mysigt hotell med fin pool och härlig omgivning
Jättebra hotell med superfin pool, som ligger ca 30 min från centrala Ubud, men hotellet har flera shuttlar dagligen. Hotellet anordnar även morgonpromenader 2 gr/v och yoga varje morgon. Ett stort plus för supertrevlig och hjälpsam personal!
於 2018 年 2 月住了 5 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastisk hotel
Vi hade ett fantastiskt vistelse i Puri gangga resort. Personalen var vänliga och hotellet var fantastiskt. Jag rekommenderar detta hotell till alla som ska besöka bali.
於 2018 年 1 月住了 3 晚

10/10 優異

Parag

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good choice if you want to stay in a rural area
If you like away from main Ubud CBD area this the the place. Staff are very friendly, understanding and always happy to help ASAP. We did a Purification ceremony, local Sebatu village visit and meeting wood craftsman. spa/massage was excellent. Guide Nance was excellent and she was the one who took care of us when we checked in. Due to my unforeseen injury in Ubud Central they even accommodated our request for a room close to reception due to problems with the mobility. They upgraded my room. their welcoming afternoon tea is Delicious and well presented. They took care of our vegetarian diet with a grace. Only make sure that you are not paranoid/afraid about local animals - they do stay around the property/ room at times. Cannot ask anything more.
於 2017 年 12 月住了 2 晚

8/10 不錯

Nicolas (Colombia)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Si es estar en Bali
Desde el momento que uno llega se siente Bali, es muy parecida su arquitectura y decoración a la imagen que uno tiene de Bali. El hotel no queda en la zona más turística de Bali, pero después de ir a varias partes de la isla volvería a quedarme acá porque esto si es involucrarse con la cultura. El hotel tiene transporte hasta Ubud durante el día lo que es perfecto, ya que yo no quise alquilar moto, manejar en Bali es algo complejo. La habitación que me tocó es súper amplia, el baño es espectacular, la cama es muy amplia y cómoda. El sonido de los animales al amanecer es increíble ya que estás en la selva. Todo el personal se esfuerzan por hacer agradable la estadía en el hotel, casi todos hablan inglés para ayudarte en lo que pueden, la comida es deliciosa y no es un hotel muy grande lo que te permite sentirte cómodo sin tanta gente a tu alrededor.
於 2017 年 10 月住了 4 晚

10/10 優異

Yiyan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
quiet and nice away from the city
great hotel and very nice pool but the pool is really not big enough for the guests so often left us no sun beds, etc.
於 2017 年 8 月住了 1 晚

10/10 優異

Mike (Encinitas California)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Peaceful Location
Beautiful and inviting resort tucked away on a tropical hillside near the artists town of Ubud. Located fsr from the tourist crowds of Uluwatu (3 hours) and located very close to a large and culturally important temple, this resort provided a peaceful experience we will never forget! The staff are young and friendly who grew up in the local village providing a life changing experience for us learning about the Balinese culture! We also got to experience wild monkeys for the first time at a nearby sanctuary in Ubud. The resort is also located near terraced rice fields that are worth visiting! This resort is a must stay! I would highly recommend it to all my friends. No pictures can do the resort justice! Amazing.
於 2017 年 9 月住了 3 晚

10/10 優異

Hasan (lebanon)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel-perfect management
I have i have stayed at puri gangga 2 days, everyone is extremely friendly and professional, they try to make everything just to ensure that the guest is satisfied. They provide a daily shuttles to ubud center which is so conveniant. The infinity pool is waw, the breakfast is good and the free foot massage is excellent and must to try. We have tried the yoga class at 8:30, which is good as well. Overall, these guys knows how to manage a hotel and how to make a customer satisfied.i would definitley come back again.
於 2017 年 9 月住了 2 晚

10/10 優異

Avneet

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful resort
Beautiful location and resort, fantastic service, complimentary foot massage, water bottles and shuttle service to ubud. Beautiful infinity pool and breathtaking views. Loved it
於 2017 年 9 月住了 4 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice silent hotel
The Hotel was very nice, the People where very friendly.
於 2017 年 9 月住了 8 晚

10/10 優異

chika (osaka japan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
cozy place where I loved
I felt so relax. There were sound of water going, birds singing,and so on .it was just natural.
於 2017 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tolle Lage mitten im Dschungel
Durch die hohe Luftfeuchtigkeit in der Region hat das Hotel Bzw unser Zimmer ein Schimmelproblem. Ich persönlich würde max. 2 Tage dort verbringen. Es wird doch sehr schnell langweilig. Wer die Ruhe liebt ist hier sehr gut aufgehoben...
於 2017 年 7 月住了 4 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Schönes Hotel, ruhig gelegenen von tropischen Pflanzen umgeben. Sehr zu empfehlen 😃
於 2017 年 6 月住了 4 晚

10/10 優異

Matthias (Berlin)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
etwas außerhalb von Ubud inmitten von Reisfeldern
Dieses Hotel liegt sehr zentral in der Mitte Balis, so das man also von hier aus die komplette Insel erkunden kann. Durch den Shuttleservice ist man auch recht schnell im quirligen Ubud und kann dort alles erkunden. Die Zimmer sind sehr geräumig und super ausgestattet. Auch die Sauberkeit bietet kein Grund zum Bemängeln. Das Personal ist sehr freundlich und erfüllt alle möglich zu machenden Wünsche. Es werden auch viele kostenlose Extras angeboten ( Fahrräder, Yoga, Wanderungen). man kann hier also super relaxen und die Insel erkunden.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel situated centrally in Bali
Hotel is located on a hillside overlooking a temple in the Jungle. Although it is centrally located for everything in Bali, the hotel is a secluded spar retreat with an infinite-pool, restaurant and Bar, with the offer of free transport into Ubad multiple times each day, Ubad is about 30 minutes away drive away. The hotel staff are attentive, friendly and professional. All the staff are a credit to the hotel, including the cleaners, gardeners, activity liaison staff, manager, bar-staff and all the other staff. The isolating of the hotel means some of the rates are considerably more than in Ubad where prices are highly competitive due to the amount of choice in town. This hotel is well suited if you want to get away from it all and are not looking for the lowest prices. If you are on a budget it is easy to take the free transport into the town of Ubad and eat, shop or use the spars there. The hotel resort is located on the side of a hill and there are many steps and ramps to get to the rooms.
View from the pool side at the hotel
於 2017 年 5 月住了 17 晚

10/10 優異

Cindy (Huntington Beach)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel with the best staff
Puri Gangga was a great experience in Bali! The hotel was beautiful and they had many fun activities that were provided by the resort. Breakfast was included in our package and it was delicious! I love that they had several options and the local breakfast options were definitely the best. Our favorite part of the entire experience was the staff. They were so so nice and pleasant to be around. We had many questions and they never hesitated to help, no matter the hour! Everyone on staff was great but the two ladies that stood out to is were Mia and Ninanisha (sorry if I mispelled it). Overall I would definitely recommend all my friends and family and we will definitely visit again!
於 2017 年 5 月住了 7 晚