評分根據 369 篇真實評價而定

4.1 /5
92% 旅客推薦
4.1 客房整潔度
4.3 服務和員工
3.9 客房舒適度
3.9 酒店狀況
Expedia 智遊網 真實評價
5/5
由經認證旅客提供

此旅客只留下評分 張貼日期:2019年4月25日 網站:Hotels
5/5
由經認證旅客提供

張貼日期:2019年2月8日 網站:Hotels
服務人員相當友善,飯店設施不錯,旁邊有超商及小型購物中心.很方便.惟海灘沒有很乾淨.
3/5
由經認證旅客提供

此旅客只留下評分 張貼日期:2019年1月28日 網站:Hotels
5/5
評價者:LIANZHEN 來自:北京

張貼日期:2015年10月26日 網站:Hotels
我们住的是一层,落地窗,可以推门出去,早上起来就是绿草坪,鸡蛋花,阳光,美的不像话啊,泳池也很赞,而且走不了多远就是海滩,太棒啦!
3/5
由經認證旅客提供

脏!潮!旧!

張貼日期:2015年2月6日 網站:Hotels
非常潮湿!设施很陈旧落后!吹风机坏的,热水壶坏的,下水不灵光·.·而且真的很脏,第一天入住就打死了一只超大的蟑螂!
3/5
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給所有人
評價者:Anonymous

除非已經找不到飯店住了,此間飯店不需要考慮

張貼日期:2010年6月14日 網站:HotelClub
除非已經找不到飯店住了,此間飯店不需要考慮
2/5
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張貼日期:2020年3月26日 網站:Orbitz
The beach and sunsets are beautiful, and not very busy. The restaurant had good food, and a pleasant romantic atmosphere. The staff is very friendly and helpful, breakfast was also nice. The gardens are beautiful, but attract a lot of mosquitoes. The pool is nice, and there’s a nice playground if you have kids. On the other hand, the room we stayed in was not. The bed was extra firm (HARD!) ( not to my personal liking). Under the furniture hadn’t been dusted or swept in who knows how long. The sink in the bathroom was clogged, and the toilet plumbing was burping up all kinds of smells we had to keep the lid closed and door shut or the whole room smelt like sewage. A great deal, but probably won’t stay again, or recommend.
來自酒店經理的回應
Manager, 酒店經理 於 2020年4月1日回覆
On behalf of the management and staff, we would like to convey our sincere apology for the inconvenience caused during your stay with us and thank you for writing all the problems happened. We have reviewed your feedback in detail with our related Department Managers and taken immediate actions to rectify the problem. We welcome all constructive comments, as it helps us to get better. Please be assured that this will not happen again in the future. We constantly strive to improve our services and there is no one in a better position to observe than our guests.
5/5
由經認證旅客提供 來自:Australia

張貼日期:2020年3月15日 網站:Expedia
Staff very friendly combined bath & shower not good but overall happy to stay there again
來自酒店經理的回應
Manager, 酒店經理 於 2020年3月17日回覆
On behalf of the Management and Staff, we would like to thank you for staying at Bintang Bali Resort and trust you had a pleasant stay with us. We constantly strive to improve our services and there is no one in a better position to observe than our guests. Our goal is to provide a pleasant experience to our guests. If we can be of any assistance to you for your next trip, please do not hesitate to contact us. We look forward to welcoming you back in the near future. Yours sincerely,
3/5
由經認證旅客提供

In need of an upgrade but pleasant stay

張貼日期:2020年3月5日 網站:Hotels
Very overpriced for food and drinks. They are upgrading one side of the hotel, which is much needed. However luscious gardens looked after very well, and direct access to the beach. Great location for South Kuta
來自酒店經理的回應
Manager, 酒店經理 於 2020年3月5日回覆
On behalf of the management and staff, we would like to convey our sincere apology for the inconvenience caused during your stay with us and thank you for writing all the problems happened. We have reviewed your feedback in detail with our related Department Managers and taken immediate actions to rectify the problem. We welcome all constructive comments, as it helps us to get better. Please be assured that this will not happen again in the future. We constantly strive to improve our services and there is no one in a better position to observe than our guests.
4/5
由經認證旅客提供 來自:Assen

張貼日期:2020年3月4日 網站:Expedia
Erg prettig verblijf. Erg schoon. Wel iets verouderd, maar er wordt gerenoveerd. Je merkt niets vd drukte vd stad. Enorm vriendelijk en behulpzaam personeel.
來自酒店經理的回應
Manager, 酒店經理 於 2020年3月5日回覆
On behalf of the Management and Staff, we would like to thank you for staying at Bintang Bali Resort and trust you had a pleasant stay with us. We constantly strive to improve our services and there is no one in a better position to observe than our guests. Our goal is to provide a pleasant experience to our guests. If we can be of any assistance to you for your next trip, please do not hesitate to contact us. We look forward to welcoming you back in the near future.