房間電視什麼都看不了,只能看酒店自家廣告。退房安排混亂,Lower Lobby既設計安排嚴重失當,有團體旅遊巴士停泊在門前出口,的士已經不能駛入,我只能自行行出外面暴曬等車,極差的體驗,我寧願要舊方法 Check in Check out同層。職員大多有禮,地點也方便的,但糟糕的管理令人卻步
Pui Yi
於 2024 年 3 月住了 3 晚
Cate, Amari Host 於 2024年3月28日的回應
Dear Rui Yi, On behalf of the entire hotel team members, my apologies for these inconvenient during your stay with us. My attention was drawn to the fact that we failed to live up to your expectations. I have shared your feedback with the relevant hotel teams in order to better uphold our goal to providing an extraordinary experience for you and all guest in the nearest future. We all are looking forward to have you again at Amari Bangkok and prepare everything as your preferences in order to brighten your stay with us.
Dear Khun Soi Kei,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us and we look forward to meeting you soon. Warmest regards,
10/10 優異
Lo Hung
2024年1月5日
Lo Hung
於 2023 年 12 月住了 3 晚
Patcharaporn P. (Patty) Senior Assistant Guest Re 於 2024年1月10日的回應
Dear Lo Hung,A warmly greeting from Amari Host!!Thank you very much for staying with us, we are overwhelmed to receive such a great feedback from you. We strive in delivering the memorable experience to all guests and we are glad that all met your expectation.It was indeed a pleasure having you stay with us. The team and I are all looking forward to welcoming you back soon.Respectfully, Patcharaporn P. (Patty)
10/10 優異
Phua
2023年12月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Phua
於 2023 年 11 月住了 5 晚
Assistant Front Office Manager 於 2023年12月21日的回應
Dear Phua,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us.It's always nice to see the highest score, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I would like to thank you once more for taking the time to leave a comment.We look forward to meeting you soon.
10/10 優異
Siu Ming Gary
家人同遊
2023年11月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Don’t have enough tableware, like plate, fork…… and the room light too dark !
Siu Ming Gary
於 2023 年 11 月住了 4 晚
Assistant Front Office Manager 於 2023年11月18日的回應
Dear Siu Ming Gary,It has been an honor to serve you. Amari Bangkok takes pride in putting their guests first and attending to their needs. What sets us apart from others is our hospitality and service. I want to thank you again for taking the time to comment. I have shared your feedback with the relevant hotel team in order to better uphold our goal to providing an extraordinary experience. Respectfully,
10/10 優異
LING NUI
多人同遊
2023年11月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
好近水門市場批發中心 附近好多食肆 big c在附近 central world就在附近 出入方便 機場有機鐵去到 十分鐘 步行 去到酒店
LING NUI
於 2023 年 11 月住了 4 晚
Assistant Front Office Manager 於 2023年11月18日的回應
Dear LING NUI,It has been an honor to serve you. Amari Bangkok takes pride in putting their guests first and attending to their needs. What sets us apart from others is our hospitality and service. We constantly aim to satisfy the needs and expectations of our guests. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! I would like to thank you once more for taking the time to leave a comment.I hope to have the opportunity to welcome you back soon.Respectfully,
10/10 優異
Kit Yee Vivien
家人同遊
2023年11月1日
讚好:整潔度、職員與服務和住宿狀況
職員態度親切有禮
Kit Yee Vivien
於 2023 年 10 月住了 4 晚
Patcharaporn P. (Patty) Senior Assistant Guest Re 於 2023年11月3日的回應
Dear Kit Yee Vivien, I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. We look forward to meeting you soon. Respectfully, Patcharaporn P. (Patty) Senior Assistant Guest Relation Manager
10/10 優異
Maggie
2023年10月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location for shopping and thai foods and massage.
Maggie
於 2023 年 10 月住了 3 晚
Assistant Front Office Manager 於 2023年11月4日的回應
Dear Maggie,It has been an honor to serve you. Amari Bangkok takes pride in putting their guests first and attending to their needs. What sets us apart from others is our hospitality and service. We constantly aim to satisfy the needs and expectations of our guests. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! I would like to thank you once more for taking the time to leave a comment.I hope to have the opportunity to welcome you back soon.Respectfully,
8/10 不錯
Yeung Kai Sang
2023年10月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good shopping
Yeung Kai Sang
於 2023 年 10 月住了 3 晚
Assistant Front Office Manager 於 2023年11月4日的回應
Dear Yeung Kai Sang,It has been an honor to serve you. Amari Bangkok takes pride in putting their guests first and attending to their needs. What sets us apart from others is our hospitality and service. We constantly aim to satisfy the needs and expectations of our guests. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! I would like to thank you once more for taking the time to leave a comment.I hope to have the opportunity to welcome you back soon.Respectfully,
10/10 優異
Chi Lok Calvin
伴侶同遊
2023年8月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect!
Chi Lok Calvin
於 2023 年 8 月住了 2 晚
Assistant Front Office Manager 於 2023年8月22日的回應
Dear Chi Lok Calvin,I want to express my gratitude to you on behalf of the entire hotel staff for taking the time to share your experiences with us.Hearing encouraging comments is always uplifting, especially when they are from the people who matter the most—you! The hotel staff has discussed your comments as a means to recognize the fantastic guest experiences we provided. I want to thank you again for taking the time to comment.We look forward to seeing you soon.Respectfully,
Dear HSIAO CHUN,Greeting from Amari Watergate BangkokThank you very much for your recent stay with us at Amari Watergate Bangkok. It has been a great pleasure having you as our guest and I am glad to read that you have been enjoying your stay and our facilities.Once again, it is a pleasure having you as our guest and we are highly appreciated of the ongoing support you have demonstrated to our cause and what we, here at Amari Watergate Bangkok, strive towards reaching! Should there be anything I can assist you with in the future, I remain fully at your disposal. My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan (Pim)Manager, Guest Relations
10/10 優異
Tsz Sing
2023年3月9日
讚好:整潔度、職員與服務和住宿狀況
Tsz Sing
於 2023 年 3 月住了 5 晚
Manager, Guest Relations 於 2023年4月23日的回應
Dear Tsz Sing ,Greeting from Amari Watergate BangkokThank you very much for your recent stay with us at Amari Watergate Bangkok. It has been a great pleasure having you as our guest.Should there be anything I can assist you with in the future, I remain fully at your disposal. My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Manager, Guest Relations
10/10 優異
Emily
多人同遊
2023年3月5日
讚好:職員與服務、設施服務和住宿狀況
一切都很好
Emily
於 2023 年 2 月住了 3 晚
Manager, Guest Relations 於 2023年4月23日的回應
Dear Emily ,Greeting from Amari Watergate BangkokThank you very much for your recent stay with us at Amari Watergate Bangkok. It has been a great pleasure having you as our guest.Should there be anything I can assist you with in the future, I remain fully at your disposal. My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Manager, Guest Relations
10/10 優異
Chi Kwong
2023年3月4日
Chi Kwong
於 2023 年 2 月住了 2 晚
Manager, Guest Relations 於 2023年4月23日的回應
Dear Chi Kwong,Greeting from Amari Watergate BangkokThank you very much for your recent stay with us at Amari Watergate Bangkok. It has been a great pleasure having you as our guest.Should there be anything I can assist you with in the future, I remain fully at your disposal. My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Manager, Guest Relations