室外泳池;躺椅

曼谷悅榕莊的評價

5 out of 5
曼谷悅榕莊
21/100 South Sathon Road, Bangkok, Bangkok

評價

9.0

卓越

10 分評分,優異;1023 則評價中有 698 則" "
8 分評分,不錯;1023 則評價中有 196 則" "
6 分評分,一般;1023 則評價中有 73 則" "
4 分評分,欠佳;1023 則評價中有 33 則" "
2 分評分,很差;1023 則評價中有 23 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Tsz mui

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店洗浴用品器皿難, 夜晚大堂有蚊 早餐食buffet有蚊滋及烏蠅 工作人員很好,熱情
於 2024 年 3 月住了 1 晚

10/10 優異

Chi Kin

讚好:整潔度、職員與服務和住宿狀況
Banyan tree hotel is one of favorited hotel
Nopparat Aumpa General Manager 於 2024年2月19日的回應
Dear Chi Kin,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

Ken

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel
於 2023 年 12 月住了 4 晚
Nopparat Aumpa General Manager 於 2023年12月6日的回應
Dear Ken,Thank you for visiting Banyan Tree Bangkok recently and for leaving a positive rating. We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.With Best Wishes Nopparat Aumpa General Manager

2/10 很差

Meng Deng

於 2023 年 11 月住了 2 晚
Nopparat Aumpa General Manager 於 2023年12月18日的回應
Dear Khun Meng Deng, Thank you very much for reviewing your recent experience for us. I am truly sorry to see your rating. With a lack of personal info, we were unable to locate your reservation and review your entire stay. I would appreciate if you could kindly share your reservation details via email so that our team can investigate and improve our guest experience. Ultimately, our sincere hope is that we will be given renewed opportunities to welcome you back to prove that we are worthy of your patronage. With best regards,Nopparat Aumpa General Manager

10/10 優異

Chi Hung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務好~房間整潔,交通方便,下次會再住
於 2023 年 11 月住了 2 晚
Nopparat Aumpa General Manager 於 2023年11月13日的回應
Dear Chi Hung,We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We are glad to know that your feedback regarding our services has made your stay with us more wonderful. We hope that this has made your stay with us more relaxing and memorable.I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

8/10 不錯

hiu wing

商務旅客
讚好:整潔度、職員與服務和住宿狀況
nearby transport/environment is no good. Other aspects good.
於 2023 年 6 月住了 2 晚
Nopparat Aumpa General Manager 於 2023年6月15日的回應
Dear hiu,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

8/10 不錯

Edwin

於 2023 年 6 月住了 3 晚

10/10 優異

Connie

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 3 晚

6/10 一般

JENMING

家人同遊
不滿:設施服務
房間老舊,離捷運太遠。
於 2023 年 4 月住了 4 晚
Nopparat Aumpa 於 2023年4月7日的回應
Dear Khun Jenming,Thank you very much for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience.Concerning with your insightful feedback about the appearance and location of the property, please allow me to share that our hotel is currently undergoing renovation. We anticipate the improved guest experience once this project is completed. Moreover, we provide daily shuttle service from the hotel to the sky train (BTS) and subway (MRT) station where you would walk to in 10 minutes walking distance. Our Concierge team is also more than happy to arrange taxis or hotel limousines for all guests anytime. We sincerely hope that we will be given other opportunities in the future to welcome you back and show you the renowned Banyan Tree hospitality again.With best regards, Nopparat Aumpa General Manager

10/10 優異

Soong Che Chao

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Small swimming pool
於 2023 年 3 月住了 2 晚
Nopparat Aumpa General Manager 於 2023年3月27日的回應
Dear Soong Che Chao Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚

8/10 不錯

SHUI CHING

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
今次入住的話雙房的套房,酒店員工服務很貼心,早餐也很豐富。不過房間比較舊,地板很多花痕。整體入住感覺也是愉快的。
於 2023 年 1 月住了 1 晚
Nopparat Aumpa General Manager 於 2023年2月7日的回應
Dear SHUI CHINGAlong with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 3 晚

6/10 一般

Kwok Wah

伴侶同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Clean environment
Nopparat Aumpa SAVP/General Manager 於 2022年12月2日的回應
Dear Khun Kwok Wah, We appreciate our choosing the hospitality of Banyan Tree Bangkok, and thank you for taking the time to share your experience with us. We look forward to welcoming you back again in the future.

2/10 很差

Wai shun wilson

不滿:整潔度、職員與服務和住宿狀況
於 2022 年 10 月住了 3 晚

6/10 一般

SIU LING DAPHNE

伴侶同遊
員工整體親切有禮,房間亦舒適,但較不滿意清潔房間員工,因荼杯仍有茶漬,亦沒有自動添加爉燭用於燃點酒店供應的香氛。
於 2022 年 9 月住了 2 晚
Nopparat Aumpa, General Manager 於 2022年10月14日的回應
Dear Khun Siu Ling Daphne, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience.I am really glad to know that we were able to make your stay a pleasant one especially with our staff, although I have likewise noted that there have been some inconveniences for which we would like to extend our sincere apology.Concerning the rooms, i would like to convey my sincerest apologies through this note for the inconveniences that you have experienced about the lack of cleanliness that you found in the room. I am disappointed to know that we have failed on such a basic aspect of our daily service. You can be rest assured that i will personally address this to our Housekeeping team and a refreshers training will be in place to ensure that the service standards of Banyan Tree are maintained at all times.We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage.Nopparat Aumpa, General Manager

8/10 不錯

Yin Yee Connie

於 2022 年 8 月住了 3 晚

6/10 一般

William

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is getting old, need renovation.
於 2022 年 8 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good,地理位置很好,酒店服務一流,但房間有少許潮濕氣味,房間很大,隔音好,不像普通的酒店般,環境清靜
於 2020 年 3 月住了 2 晚
Banyan Tree Bangkok 於 2020年3月16日的回應
Dear Valued Guest, The team at Banyan Tree Bangkok would like to thank you for staying at the hotel recently and also for reviewing our hotel. We are pleased that there were aspects of your stay that you enjoyed. But equally, we thank you for sharing the areas that you feel can be improved. We do hope that you will consider to stay with us on your next visit so that we can show you the true Banyan Tree service. With Best Wishes, Nopparat Aumpa General Manager

10/10 優異

真實旅客

於 2020 年 1 月住了 4 晚
Banyan Tree Bangkok 於 2020年2月11日的回應
Dear Valued Guest, Thank you for the positive rating. We hope to welcome you at Banyan Tree Bangkok. With Best Wishes, Nopparat Aumpa General Manager

2/10 很差

真實旅客

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
服務很糟糕 房間也很舊完全沒有五星飯店的價值 交通很不方便
於 2019 年 12 月住了 5 晚
Nopparat Aumpa 於 2020年2月3日的回應
Dear Valued Guest, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. Allow me to share with you that we have an ongoing upgrade programme in the hotel and in the past years, we have renovated more than 100 guest rooms and many of our restaurants and bars. Next time you are coming to Bangkok, if I may recommend that you stay in one of our new Serenity Club rooms which I am certain you will enjoy. We have also well noted of your feedback regarding the service and I apologize if we have fallen short of meeting your expectations. I will address your feedback with the team and rest assured that we will implement the necessary actions to ensure that this service shortfall will be rectified. We also provide daily shuttle service from the hotel to the sky train (BTS) and subway (MRT) station where you would walk to in 10 minutes walking distance. Also, our Concierge team is more than happy to arrange taxis or hotel limousines for all guests anytime. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. With best regards, Nopparat Aumpa General Manager

2/10 很差

真實旅客

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
又舊又髒服務很差 交通又不方便 千萬不要再來這家
於 2019 年 12 月住了 3 晚
Nopparat Aumpa 於 2020年2月3日的回應
Dear Valued Guest, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. Allow me to share with you that we have an ongoing upgrade programme in the hotel and in the past years, we have renovated more than 100 guest rooms and many of our restaurants and bars. Next time you are coming to Bangkok, if I may recommend that you stay in one of our new Serenity Club rooms which I am certain you will enjoy. We have also well noted of your feedback regarding the service and I apologize if we have fallen short of meeting your expectations. I will address your feedback with the team and rest assured that we will implement the necessary actions to ensure that this service shortfall will be rectified. We also provide daily shuttle service from the hotel to the sky train (BTS) and subway (MRT) station where you would walk to in 10 minutes walking distance. Also, our Concierge team is more than happy to arrange taxis or hotel limousines for all guests anytime. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. With best regards, Nopparat Aumpa General Manager

10/10 優異

hailing

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
入住两房的套房 非常适合家庭旅游很安静。入住时服务员非常客气.61楼酒吧值得去感受一下
於 2020 年 1 月住了 2 晚
Banyan Tree Bangkok 於 2020年1月27日的回應
Dear Valued Guest, We are delighted that you stayed at Banyan Tree Bangkok recently and to learn that you enjoyed your experience at the hotel and thank you for sharing your positive feedback. Thank you for sharing your comments on the room. I will share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With Best Regards, Nopparat Aumpa General Manager

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
酒店服務非常好 員工十分主動幫助你 最滿意執房員 十分細心 酒店地理位置雖然味算好滿意 行5分鐘先有間便利商店 但都算中心地帶 的士出很多地方都只要150-200泰銖 價錢雖然吾便宜 但酒店服務同餐飲值得去住 有機會一定會再入住。 5星級服務
於 2020 年 1 月住了 3 晚
Banyan Tree Bangkok 於 2020年1月23日的回應
Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

KA YEE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 4 晚
Banyan Tree Bangkok 於 2020年1月30日的回應
Dear Valued Guest, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
not bad experience ....pretty good.............. .
於 2020 年 1 月住了 2 晚
Banyan Tree Bangkok 於 2020年1月30日的回應
Dear Valued Guest , Along with the team of Banyan Tree Bangkok I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also, thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With Best Regards, Nopparat Aumpa General Manager

10/10 優異

Chen-Su

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 3 晚
Banyan Tree Bangkok 於 2019年12月6日的回應
Dear Chen-Su, Thank you for the positive rating. We hope to welcome you at Banyan Tree Bangkok. With Best Wishes, Nopparat Aumpa General Manager

10/10 優異

Kwun ho

家人同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very Good!
shut up and take my money!! very good hotel and i swear i will be back!
於 2019 年 11 月住了 4 晚
Banyan Tree Bangkok 於 2019年12月1日的回應
Dear Kwun ho, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

Pui Sim

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Banyan Tree Bangkok 於 2019年11月26日的回應
Dear Pui Sim, Thank you for the positive rating. We hope to welcome you at Banyan Tree Bangkok. With Best Wishes, Nopparat Aumpa General Manager

8/10 不錯

Apple (香港)

商務旅客, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
距離MRT/BTS 比較遠,行路大約7-8分鐘,付thb2000 可以upgrade 到19樓vip check in, 免費下午茶cocktail, 可惜泳池有點失色,泳池太少,房間非常大
於 2019 年 11 月住了 1 晚
Banyan Tree Bangkok 於 2019年11月25日的回應
Dear Apple, The team at Banyan Tree Bangkok would like to thank you for staying at the hotel recently and also for reviewing our hotel. We are pleased that there were aspects of your stay that you enjoyed. But equally, we thank you for sharing the areas that you feel can be improved. We do hope that you will consider to stay with us on your next visit so that we can show you the true Banyan Tree service. With Best Wishes, Nopparat Aumpa General Manager

10/10 優異

KT (Hong Kong)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast was great with variety choices and delicious. Staff are very friendly and helpful. I always see them with a big smile on their face. Excellent SPA experience and I was very impressed with Nina's (the SPA therapist) massage technique and the service she provided. Nice swimming pool with complimentary drinks and shoulder massage. As I am a Gold+ VIP member, my husband and I have been upgraded to a newly renovated Serenity Room. Thank you so much for giving me such a wonderful experience for staying at the Banyan Tree Bangkok. I will definitely come back and stay again next time.
於 2019 年 10 月住了 2 晚
Banyan Tree Bangkok 於 2019年11月1日的回應
Dear KT, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
非常感謝洒店所有員工,非常欣勤,有善,專業;洒店設施有氣派,有設計;由於因用了優惠平了很多,已經覺得超值,但竟然又可以升級房間,正,下次再來
於 2019 年 10 月住了 2 晚
Banyan Tree Bangkok 於 2019年11月1日的回應
Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
能休養生息的度假酒店
因這次是我們3對夫婦的 30 週年結婚紀念,酒店提升了我們的房間,使我們可以享受到寜靜及高視野的環境。只可惜酒店處於商業區,附近沒有大型商場。出入都要乘坐的士。早餐的餐廳環境一流,一個能處於花園內吃早餐的地方,不過枱數不多。還有61 樓的酒吧,真是情侶打卡拍照的好去處。
於 2019 年 10 月住了 2 晚
Banyan Tree Bangkok 於 2019年10月31日的回應
Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間比較小,交通比較不便,整體滿意…......⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯
於 2019 年 10 月住了 3 晚
Banyan Tree Bangkok 於 2019年10月15日的回應
Dear Valued Guest, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience, and we have take noted on the part that need to be improved. We will share your comment with the team. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚
Banyan Tree Bangkok 於 2019年10月15日的回應
Dear Valued Guest, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

10/10 優異

Chi Kong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚
Banyan Tree Bangkok 於 2019年10月2日的回應
Dear Chi Kong, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
方便;安靜~服務品質很好
於 2019 年 8 月住了 3 晚
Nopparat Aumpa 於 2019年9月10日的回應
Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room is clean and the staffs are nice. Enjoy the experience drinking at moon bar
於 2019 年 9 月住了 2 晚
Nopparat Aumpa 於 2019年9月9日的回應
Dear Valued Guest Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

8/10 不錯

KA HUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
Nopparat Aumpa 於 2019年9月9日的回應
Dear KA HUNG, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

10/10 優異

KUO-CHUN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
飯店有點年紀不過維持的很好,員工都相當的親切。游泳池有點小但是在市區內小小放鬆也很不錯,烤箱蒸氣室很乾淨。頂樓的Moon Bar不便宜但是夜晚景色很好。
於 2019 年 8 月住了 1 晚
Nopparat Aumpa 於 2019年9月2日的回應
Dear KUO-CHUN, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和設施服務
於 2019 年 8 月住了 2 晚
Nopparat Aumpa 於 2019年8月16日的回應
Dear Valued Guest, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 1 晚
Nopparat Aumpa 於 2019年8月14日的回應
Dear Valued Guest, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
舒適的房間,最棒的是頂樓的 moon bar. 夜景很棒,氣氛很好
於 2019 年 7 月住了 1 晚
Nopparat Aumpa 於 2019年8月5日的回應
Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

Queenie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚
Nopparat Aumpa 於 2019年7月31日的回應
Dear Queenie, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable! Efficient service , the room is very nice !
於 2019 年 7 月住了 4 晚
Nopparat Aumpa 於 2019年7月25日的回應
Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

真實旅客

於 2019 年 7 月住了 2 晚
Nopparat Aumpa 於 2019年7月19日的回應
Dear Valued Guest Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

4/10 欠佳

Chung

親子同遊
讚好:職員與服務
不滿:住宿狀況
天台餐廳的食物收費是6星級.但食物出品是3星級.早餐是我覺得極差的5星級酒店.交通地點不方便.做spa的價錢收得極貴.總括來說悅榕莊不值得住.
於 2019 年 7 月住了 2 晚
Nopparat Aumpa 於 2019年7月15日的回應
Dear Chung, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. Regarding your feedback about the food in Vertigo, I will share your feedback with our Culinary team for our improvement and I apologize if we have fallen short of meeting your expectations. Thank you for sharing this with us. I am delighted to read that you have enjoyed our breakfast options during your stay with us. I hope that this has made your stay with us more pleasant. We have also well noted of your feedback regarding the location and allow me to share with you that we provide daily shuttle service from the hotel to the sky train (BTS) and subway (MRT) station where you would walk to in 10 minutes walking distance. Also, our Concierge team is more than happy to arrange taxis or hotel limousines for all guests anytime. For the price in Spa, I am sorry to read that you found it overpriced however, I can assure you that the pricing policy is very much in line with other 5-star spa hotels in Bangkok. Once again, I offer my sincerest apologies and hope you would accept this. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. With best regards, Nopparat Aumpa General Manager

8/10 不錯

Yin Man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務態度好、住宿舒服好貼心、一入到洒店好香噴噴薰油香味~
於 2019 年 7 月住了 4 晚
Nopparat Aumpa 於 2019年7月15日的回應
Dear Yin Man, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
位在曼谷金融區,捷運站近在咫尺,交通非常便利。房間設備豪華齊全,視野極佳。是一家很好的五星級酒店。
於 2019 年 6 月住了 1 晚
Nopparat Aumpa 於 2019年7月9日的回應
Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
整體質素不錯,不像上了年紀的酒店,員工也可以用英文溝通,就是地點遠離遊客區,沒有夜生活,想找個便利店也要十分鐘。。。
於 2019 年 6 月住了 4 晚
Nopparat Aumpa 於 2019年7月8日的回應
Dear Valued Guest, Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience. We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about the staff. We do use these reviews to improve our guest satisfaction and I will be sure to share your comments with the team as positive reinforcement. Again, thank you for sharing your experience and we look forward to welcoming you back to stay on your next visit to Bangkok and please recommend Banyan Tree Bangkok to your family and friends. With best regards, Nopparat Aumpa General Manager