Dear Wai MingThank you very much for giving us a chance to serve you. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time.Best Regards,Nontacha W.Duty Manager
8/10 不錯
YI CHUN
伴侶同遊
2024年2月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
很乾淨,週邊很熱鬧,ㄧ出來就是ㄧ排按摩店,百貨公司也很近。
YI CHUN
於 2024 年 2 月住了 5 晚
Nont 於 2024年2月15日的回應
Dear Yi Chun.Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nontacha W.Duty Manager
4/10 欠佳
真實旅客
家人同遊
2024年1月25日
不滿:職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 1 月住了 4 晚
nont 於 2024年1月29日的回應
Dear AnonymousThank you very much for giving us a chance to serve you. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time.Best Regards,Nontacha W.Duty Manager
8/10 不錯
Sau Wan Zoe
家人同遊, 親子同遊
2024年1月20日
讚好:職員與服務、設施服務和住宿狀況
The staffs very nice and helpful, but the towels found more dirty marks.
Sau Wan Zoe
於 2024 年 1 月住了 3 晚
nont 於 2024年1月29日的回應
Dear Sau Wan ZoeThank you very much for giving us a chance to serve you. Please accept our sincere apologies for any inconvenience caused.We have taken notes of all the small feedback which are very helpful. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time.Best Regards,Nontacha W.Duty Manager
4/10 欠佳
Pek Yan
2023年12月27日
Bad housekeeping
Very old hotel, old furnitures and beds
Pek Yan
於 2023 年 12 月住了 2 晚
Nontacha 於 2024年1月18日的回應
Dear Pek YanThank you for taking the time to share your feedback. We have taken notes of all the small feedback which are very helpful. Thank you for sharing the details and please rest assured that we will take appropriate actions to improve our service quality. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time.Best Regards,Nontacha W.Duty Manager
6/10 一般
KA FUNG WENDY
2023年12月2日
讚好:職員與服務
不滿:整潔度
Pay attention on cleaning service
KA FUNG WENDY
於 2023 年 11 月住了 5 晚
Nontacha 於 2024年1月18日的回應
Dear Ka Fung WendyThank you very much for giving us a chance to serve you. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time.Best Regards,Nontacha W.Duty Manager
8/10 不錯
KA WAI
家人同遊
2023年10月1日
讚好:職員與服務和客房舒適度
不滿:住宿狀況
KA WAI
於 2023 年 9 月住了 3 晚
Nontacha W. 於 2023年11月24日的回應
Thank you very much for giving us a chance to serve you. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time.Best Regards,Nontacha W.Duty Manager
Dear Jhong-Sin , We would like to take this opportunity to thank you for your kind support and comment. Please accept my sincere apology for the inconvenience you may have experienced At Centrepoint Pratunam , we take pride in ensuring our guest's satisfaction. Unfortunately, we did not meet your expectations. We hope that we will have an opportunity once again to serve you for the next visit in the near future.
第二次入住,同三年前一樣咁整潔,職員親切有禮,泳池夠大及有按摩池,地點方便步行10分鐘到Big C 、Centre World
Ping Yui
Teera.S Duty manager 於 2023年1月29日的回應
Dear Ping Yui , We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Dear Ping,
We would like to take this opportunity to thank you for your kind support and comment.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
10/10 優異
KA HEI
多人同遊
2020年3月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
KA HEI
於 2020 年 3 月住了 4 晚
Teera.S 於 2020年3月12日的回應
Dear Ka Hei, We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
10/10 優異
真實旅客
2020年3月2日
真實旅客
於 2020 年 2 月住了 2 晚
Teera.S 於 2020年3月4日的回應
Dear Value Guest,
We would like to take this opportunity to thank you for your kind support and comment.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
10/10 優異
King Man Mon
家人同遊
2020年2月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
King Man Mon
於 2020 年 2 月住了 2 晚
Teera.s 於 2020年2月28日的回應
Dear King Man, We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
8/10 不錯
SIU KUEN
多人同遊
2020年2月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SIU KUEN
於 2020 年 2 月住了 5 晚
Teera.S 於 2020年2月12日的回應
Dear Siu Kuen, We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
Dear Aaron, We would like to take this opportunity to thank you for your kind support and comment. Please accept my sincere apology for the inconvenience you may have experienced At Centrepoint Pratunam , we take pride in ensuring our guest's satisfaction. Unfortunately, we did not meet your expectations. We have taken notes of all the small feedbacks which are very helpful. Thank you for sharing the details and please rest assured that we will take appropriate actions to improve our service quality. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
8/10 不錯
jenny
多人同遊
2020年2月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
jenny
於 2020 年 2 月住了 5 晚
Teera.S 於 2020年2月13日的回應
Dear Jenny,
We would like to take this opportunity to thank you for your kind support and comment.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
8/10 不錯
真實旅客
家人同遊
2020年2月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間比想像大。位置可方便。
真實旅客
於 2020 年 1 月住了 3 晚
Teera.S 於 2020年2月10日的回應
Dear Value guest, We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
Dear ICHING,
We would like to take this opportunity to thank you for your kind support and comment.
However, I am sorry to hear about the uncomfortable experience with the draining system. Your constructive feedback are valued for our service improvement, I have therefore shared your comment among the team. The well being of our guest is indeed our first priority, and I grantee that appropriate training will be conducted again to prevent from similar issue in the future.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
Dear MING-CHUNG,
We would like to take this opportunity to thank you for your kind support and comment.
Guest experience is our prime concern and hearing about your overall good stay is our best reward. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Warm regard,
Teera.S
Duty manager
10/10 優異
Ka Kin
家人同遊
2020年2月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ka Kin
於 2020 年 1 月住了 2 晚
Teera.S 於 2020年2月8日的回應
Dear Ka Kin,
We would like to take this opportunity to thank you for your kind support and comment.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
10/10 優異
HSIU HUEI
家人同遊
2020年2月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
HSIU HUEI
於 2020 年 1 月住了 3 晚
Teera.S 於 2020年2月8日的回應
Dear HSIU HUEI,
We would like to take this opportunity to thank you for your kind support and comment.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
Dear Value guest,
We would like to take this opportunity to thank you for your kind support and comment.
Please accept my sincere apology for the inconvenience you may have experienced At Centrepoint Pratunam , we take pride in ensuring our guest's satisfaction. Unfortunately, we did not meet your expectations.
We have taken notes of all the small feedbacks which are very helpful. Thank you for sharing the details and please rest assured that we will take appropriate actions to improve our service quality.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
10/10 優異
真實旅客
2020年1月13日
真實旅客
於 2020 年 1 月住了 3 晚
Teera.S 於 2020年1月22日的回應
Dear Value Guest,
We would like to take this opportunity to thank you for your kind support and comment.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
10/10 優異
真實旅客
2019年12月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 11 月住了 2 晚
Teera.S 於 2019年12月11日的回應
Dear Value Guest,
We would like to take this opportunity to thank you for your kind support and comment.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
Dear Value Guest,
We would like to take this opportunity to thank you for your kind support and comment.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
10/10 優異
DACHANG
商務旅客
2019年12月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I enjoy 3 days c
DACHANG
於 2019 年 11 月住了 3 晚
Teera.S 於 2019年12月11日的回應
Dear Dachang, We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
Dear SHAN,
We would like to take this opportunity to thank you for your kind support and comment.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
8/10 不錯
MEIYEH
多人同遊
2019年11月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不錯
服務人員友善.房間乾淨寬敞.除了房間有潮濕的霉味,其餘都很好
MEIYEH
於 2019 年 11 月住了 2 晚
Teera.S 於 2019年11月22日的回應
Dear MEIYEH ,
We very much appreciate your comments regarding your stay at the Centre Point Pratunam .
Guest experience is our prime concern and hearing about your overall good stay is our best reward. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
However, I am sorry to hear about the uncomfortable experience with the smell in room. Your constructive feedback are valued for our service improvement, I have therefore shared your comment among the team. The well being of our guest is indeed our first priority, and I grantee that appropriate training will be conducted again to prevent from similar issue in the future.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Teera.S
Duty Manager
8/10 不錯
Jas
家人同遊
2019年10月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room very big & comfortable
The house keeping always smile
Jas
於 2019 年 10 月住了 3 晚
Teera.s 於 2019年11月1日的回應
Dear Jas, We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
10/10 優異
CHUN SUI
2019年10月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得入住,性價比高
樓下好多餐廳,交通方便,房間很大,員工親切有禮
CHUN SUI
於 2019 年 10 月住了 4 晚
Teera.S 於 2019年11月1日的回應
Dear Chun Sui, We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
10/10 優異
lai hong
2019年10月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
lai hong
於 2019 年 10 月住了 5 晚
Teera.s 於 2019年10月19日的回應
Dear lai hong, We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
6/10 一般
lai shan
2019年10月14日
房間大!早餐豐富! 浴室漏水! 需要拿酒店的幾條毛巾, 放在地上吸水! 酒店茶杯發霉! 整體一般!
lai shan
於 2019 年 10 月住了 4 晚
Teera.s 於 2019年10月19日的回應
Dear lai shan, We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
6/10 一般
LO MAN
2019年10月14日
LO MAN
於 2019 年 10 月住了 2 晚
Teera.s 於 2019年10月19日的回應
Dear Lo Man, We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
8/10 不錯
真實旅客
親子同遊
2019年10月13日
讚好:整潔度、職員與服務和住宿狀況
房間舒適,早餐豐富.
真實旅客
於 2019 年 10 月住了 3 晚
Teera.S 於 2019年10月15日的回應
Dear Value Guest,
We would like to take this opportunity to thank you for your kind support and comment.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
8/10 不錯
真實旅客
2019年10月5日
讚好:職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 9 月住了 3 晚
Teera.S 於 2019年10月6日的回應
Dear Value Guest,
We would like to take this opportunity to thank you for your kind support and comment.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager
8/10 不錯
泓圳
2019年9月16日
讚好:整潔度、職員與服務和住宿狀況
床睡起來有點潮濕
泓圳
於 2019 年 9 月住了 4 晚
Teera.S 於 2019年9月20日的回應
Dear 泓圳 ,
We would like to take this opportunity to thank you for your kind support and comment.
Please accept my sincere apology for the inconvenience you may have experienced At Centrepoint Pratunam , we take pride in ensuring our guest's satisfaction. Unfortunately, we did not meet your expectations.
We have taken notes of all the small feedbacks which are very helpful. Thank you for sharing the details and please rest assured that we will take appropriate actions to improve our service quality.
We hope that we will have an opportunity once again to serve you for the next visit in the near future.
Warm regard,
Teera.S
Duty manager