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素坤逸 4 號哲秦青年旅舍的評價

2 out of 5
素坤逸 4 號哲秦青年旅舍
21/10 Sukhumvit 4 Klong Toei, Bangkok, Bangkok

評價

7.4

不錯

10 分評分，優異；179 則評價中有 36 則" "
8 分評分，不錯；179 則評價中有 72 則" "
6 分評分，一般；179 則評價中有 47 則" "
4 分評分，欠佳；179 則評價中有 13 則" "
2 分評分，很差；179 則評價中有 11 則" "

7.4/10 

整潔度

7.6/10 

職員與服務

7.2/10 

設施服務

7.0/10 

住宿狀況

5.6/10 

環保程度

評價

6/10 一般

真實旅客

於 2019 年 11 月住了 3 晚
Cheqinn Staff 於 2019年12月8日的回應
Thank you so much for your review.

8/10 不錯

Chiu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Cheqinn staff 於 2019年11月29日的回應
Thank you so much for your reviews. Best regard, Cheqinn Hostel Bangkok.

4/10 欠佳

真實旅客

多人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
價錢很便宜，接待人員非常友善，很熱情的招呼我們。但是衛生環境就不敢苟同了，房間內很重屎味，出了房門屎味更重。即日便退房了。
於 2019 年 7 月住了 4 晚
Team, Reservation 於 2023年10月26日的回應
Dear Guest, Greetings from The Orion Group of Hotels.We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services.It is indeed a pleasure to note that you felt the location to be convenient. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel.We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.On behalf of the team at The Orion Group of Hotels, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.Yours Sincerely,Team, The Orion Group of Hotels

10/10 優異

Ron

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯不錯
飯店在巷子內部，非常安靜 但就要看同住的是否為好旅客 但整體來說個人覺得很不錯!!! Check in跟Check out 剛好都是同一位員工，非常有笑容 很熱情，也很關心您的情況
於 2019 年 4 月住了 3 晚
Team, Reservation 於 2023年10月26日的回應
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.

6/10 一般

TZU YING

讚好：整潔度
於 2019 年 1 月住了 2 晚
Team, Reservation 於 2023年10月26日的回應
Dear GuestThank you for giving us your precious time in sharing your feedback to our hotel.Regards,Team, ReservationThe Orion group of Hotels.

6/10 一般

真實旅客

我覺得很普通
什麼都沒有，連行李櫃子的鎖也要自己出去買，冷氣也有開放時間限制，或許是我自己不適合住，我寧願貼一點錢去住旅館
於 2018 年 8 月住了 1 晚
Management 於 2018年8月17日的回應
Thank you for your review.

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度
recommended to budget travellers
The hostel is conveniently located in the red light district of the city. The room is okay while the toilets are a bit disappointing. Overall speaking, it is good value for money.
iunian 於 2018年4月12日的回應
Thank you for your kind review. We are working on improving the toilets. Have a great trip ahead. Management

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點方便，性價比高
靠近Nana BTS，出入方便，前台和房務員工親切友善，相對於房價，性價比十分高
於 2017 年 5 月住了 4 晚
感谢您的反馈！ 祝你有个美好的一天！

6/10 一般

真實旅客

Team, Reservation 於 2023年10月26日的回應
Dear GuestThank you for giving us your precious time in sharing your feedback to our hotel.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.Regards,Team, ReservationThe Orion group of Hotels.

4/10 欠佳

H (HK)

不滿：職員與服務和住宿狀況
Unbelievable
Firstly, I already mention the check-out time online with their staff, he said it’s OK we can delay until 1 PM,after that another staff told us we have to check out by noon, and he also mention that guy on the internet don't know their system, but he can still answer the guest whatever he want!?! That is UNBELIEVABLE!!! I don't care who talk to me on the web, someone who talk to me represent the hostel, he do responsible for what he told the guest. However, the front desk agent told me they are full on the other day, I do not mind if you can't delay but at least you have to apologize, he just kept saying it was the other guy's fault, well that guy wasn't here! And I'm expecting one "sorry"!!But clearly he didn't and he extends for 1 hour at last. Honestly, I do appreciate he extend for us but I just can't accept his attitude as a front desk agent. And by the way, they do not provide any toothpick even they provide simple breakfast in the morning, and they do not provide liquid hand wash or soap, sleepers and even toothbrush as well!!And the information they provide for the driver LITERALLY USELESS! Every time the taxi driver drove us the wrong way!!That’s insane! The front desk agent in the morning she's nice and helpful. The room is clean. But overall, I'm definitely are not going to visit this hostel anymore!
Team, Reservation 於 2023年10月26日的回應
Dear Guest, Greetings from The Orion Group of Hotels.We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services.It is indeed a pleasure to note that you felt the location to be convenient. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel.We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.On behalf of the team at The Orion Group of Hotels, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.Yours Sincerely,Team, The Orion Group of Hotels

8/10 不錯

TZU-JUNG

讚好：住宿狀況
便宜舒適的背包客棧
訂的是四人房，所以有兩張上下舖，可是很乾淨，廁所是馬桶一間，淋浴一間，床旁牆邊有開關可以弄成桌子吃飯，很不錯，距離NANA站要在走五分鐘，很近而且這裡都是酒吧超級熱鬧，晚上不用擔心沒東西吃，還有便利商店，很不錯的地理位置，以為背包客棧沒電梯，結果居然有電梯耶!~讓我們很開心，退房時，服務人員態度很好，下次還會再繼續訂這家，CP值超高的!
Team, Reservation 於 2023年10月26日的回應
Dear GuestThank you for giving us your precious time in sharing your feedback to our hotel.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.Regards,Team, ReservationThe Orion group of Hotels.

2/10 很差

ka yi

不滿：職員與服務和住宿狀況
無預先通知有額外收費
很差

8/10 不錯

JUNG JUNG (台灣)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得一住
旅館接待員非常親切；旅館近捷運，近市區，鬧中取靜，CP值非常高

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常好
简洁舒适，很干净，位置很好

8/10 不錯

XI

讚好：整潔度、職員與服務和客房舒適度

6/10 一般

真實旅客

不滿：住宿狀況
普通
房間有些許受損地方沒修繕，但以價錢評斷已經非常乾淨大間適合省錢或者隔天飛機時住

6/10 一般

真實旅客

不滿：客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
High cost performance rate
The room was clean and comfy. The staff was helpful and nice. The location was very convenient and it was closed to Nana BTS station. Generally, it was a great experience. However, the door lock of the room was broken on the second day and it still was not fixed before I checked out.

8/10 不錯

uu (hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet and safe histel in NANA
Nana is a night club district but the hostel still remain safe and clean and quiet in a alley. But the location is a bit hard to find, need to ask locals. 2 different 24-hr store nearby, and many restaurant. Room is clean and spacious. Air con running well. The only disadvantage is that the pillow and mattress are hard so i don't feel good enough....

6/10 一般

carol (Taipei)

讚好：整潔度和客房舒適度
近市區近捷運且容易尋找的地點
房間打掃很乾淨,冷氣很強,冰箱也很冷,有提供浴巾,需自備盥洗用具,電梯樓層,每天還有提供飲水,24小時櫃檯有人,但附近聲色場所多出入複雜,單身女性晚歸需留意,不過住宿很安全,巷口就有7-11

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
很开心，希望热水能有待加强。
位置还算是很好找的，就在NANA地铁站，还好有地铁，曼谷实在是太堵了，往前几个站有各大购物中心，店员都超级好的，相处很愉快，唯一不足的就是浴室热水很揪心，有时候有有时候没有，不好调。

8/10 不錯

CHI-FENG (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great cost performance rate
clean, small room in cheap cost. 10 mins to walk to BTS station. A lot of bars, pubs on the street, don't choose here if you have kids.

10/10 優異

SHUHUI (taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good
附近很多bar,喝完回住宿地點很方便。

6/10 一般

Yaoyu (Taiwan)

讚好：整潔度
週遭環境出入複雜
交通方便, 但是週遭環境出入複雜.

8/10 不錯

mary (hong kong)

讚好：整潔度、職員與服務和客房舒適度
nice stay
the room is clean and comfy, location is convenient, staffs are nice and helpful

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
交通位置很方便
離BTS(NANA)站近，但旅館在巷子裡面，一不小心會錯過。服務親切，但毛巾、牙刷、洗髮精等都要自備，房間有附一人一瓶水。

6/10 一般

真實旅客

讚好：整潔度和職員與服務

8/10 不錯

PAN (中国)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
方便 最棒的是空调
地点不错 房间不错 设施都不错 下次还是会选择

8/10 不錯

Shuta

讚好：職員與服務和設施服務
部屋に入るなり蚊に襲われた。シャワーの水圧は低く、部屋はとても古い。 が、スタッフの対応はとても良かった。ナナプラザ近くで寝るだけならとても良いホテルだと思います。価格相応かな。
於 2024 年 2 月住了 1 晚

2/10 很差

Frederic

不滿：整潔度、職員與服務、設施服務和住宿狀況
Staff not visible, AC in rooms in not sufficient , doors don’t lock (main entrance and rooms), old showers, not clean, no fridge , no ambiance in the hostel, but I had no real problem. The place is just terrible if you like to feel secure and relax.

10/10 優異

Morphelius

讚好：整潔度、職員與服務和住宿狀況
ac
於 2023 年 7 月住了 1 晚
Team Reservation 於 2023年8月2日的回應
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.

10/10 優異

Åsa

於 2023 年 5 月住了 6 晚
Team, Reservation 於 2023年10月25日的回應
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.

6/10 一般

Valur

讚好：職員與服務
不滿：住宿狀況
於 2023 年 3 月住了 3 晚
Team, Reservation 於 2023年10月25日的回應
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.

8/10 不錯

Zakaria

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sympatoche
於 2023 年 2 月住了 9 晚
Team, Reservation 於 2023年10月25日的回應
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.

6/10 一般

Fredrik

於 2022 年 10 月住了 2 晚
Team, Reservation 於 2023年10月25日的回應
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.

8/10 不錯

Natsima

於 2020 年 6 月住了 22 晚
Team, Reservation 於 2023年10月25日的回應
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.

10/10 優異

真實旅客

於 2020 年 4 月住了 1 晚
Team, Reservation 於 2023年10月25日的回應
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚
CheQinn Staff 於 2020年1月19日的回應
Thank you for your reviews

10/10 優異

Taras

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Boss place
Really great.
於 2020 年 1 月住了 1 晚
Cheqinn staff 於 2020年1月7日的回應
Thank you so much Mr. Taras

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very quiet, the front desk workers were very friendly, and the cleaning staff did a great job. It was also nice that they gave me bottled water every day. Highly recommended. I would be happy to stay there again!
於 2019 年 12 月住了 14 晚
cheqinn hostel 於 2019年12月29日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Atsu (奈良)

讚好：整潔度、職員與服務、設施服務和住宿狀況
エアコンがコントロールできなくて寒かった。
於 2019 年 11 月住了 2 晚
Cheqinn. 於 2019年11月25日的回應
Thank you for your good review and we hope that you will come back and stay with us again.

8/10 不錯

ROGER

於 2019 年 10 月住了 3 晚
Team, Reservation 於 2023年10月25日的回應
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.

2/10 很差

Vegard

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Had to wash our own bed linens upon checkout!
The receptionist was very kind and serviceminded, but when we were checking out of the room the bed linens had some spots of blood on them because my girlfriend had scraped her knee. We then were asked to pay 500 baht for them to clean the linens, or we could wash them ourselves. We thought this was excorbitant for minor spots on the linens that would wash out easy. We opted to clean them ourselves, it took us 5 minutes with cold water and soap. We then had to pay 50 baht to wash the linens in their washing machine, and were not allowed to leave until the machine was done. After, we had to pay 40 baht to dry the linens in their dryer. We are coming back to BKK in a couple of weeks and were thinking to stay here again for that stay, but with this experience we will choose some other accommadation. Never have I had to pay to wash dirty bedding. This is something that always is included in the hotel service. We stayed in a private double room with private bathroom.
於 2019 年 9 月住了 2 晚
Team, Reseravtion 於 2023年10月25日的回應
Dear Guest, Greetings from The Orion Group of Hotels.We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services.It is indeed a pleasure to note that you felt the location to be convenient. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel.We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.On behalf of the team at The Orion Group of Hotels, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.Yours Sincerely,Team, The Orion Group of Hotels

2/10 很差

Eugenio

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Muy desagradable
於 2019 年 8 月住了 1 晚
Team, Reservation 於 2023年10月25日的回應
Dear Guest, Greetings from The Orion Group of Hotels.We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services.It is indeed a pleasure to note that you felt the location to be convenient. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel.On behalf of the team at The Orion Group of Hotels, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.Yours Sincerely,Team, The Orion Group of Hotels

8/10 不錯

真實旅客

於 2019 年 7 月住了 3 晚
Team, Reservation 於 2023年10月25日的回應
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.

8/10 不錯

真實旅客

讚好：職員與服務
スタッフの方々はとても親切でした。
於 2019 年 7 月住了 1 晚
Team, Reservation 於 2023年10月26日的回應
Dear GuestThank you for giving us your precious time in sharing your feedback to our hotel.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.Regards,Team, ReservationThe Orion group of Hotels.

8/10 不錯

Kohei

讚好：整潔度
一人旅なら
場所は便利
於 2019 年 6 月住了 4 晚
Team, Reservation 於 2023年10月26日的回應
Dear GuestThank you for giving us your precious time in sharing your feedback to our hotel.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.Regards,Team, ReservationThe Orion group of Hotels.

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Kind, Comfortable, Convenient
The best part of any stay is the people. This budget hostel with nice private rooms was exactly what we wanted. Most important, the staff were courteous and efficient. The hostel is down a side street from Sukhumvit 4, away from the noise of the night life, but only a short walk away. Nearby restaurants offer every kind of food you might want. We stayed here for over two weeks, and would do it again without hesitation. For the budget-minded, this is a place to consider!
於 2019 年 5 月住了 7 晚
Team, Reservation 於 2023年10月26日的回應
Dear Guest,Greetings from The Orion Group of Hotels, New Delhi.We refer to your recent stay at the The Orion Group of Hotels and thank you for choosing us as your preferred residence while in Delhi.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.It is the feedback from esteemed customers like you who make us strive even harder to achieve service par excellence. While looking forward to welcoming you back to The Orion Group of Hotels, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you,Warm Regards,Team The Orion Group of Hotels.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
Team, Reseravtion 於 2023年10月26日的回應
Dear GuestThank you for giving us your precious time in sharing your feedback to our hotel.We thank you for your comments regarding our services and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction.Regards,Team, ReservationThe Orion group of Hotels.