評分根據 7,682 篇真實評價而定

4.5 /5
85% 旅客推薦
4.7 客房整潔度
4.6 服務和員工
4.6 客房舒適度
4.4 酒店狀況
Expedia 智遊網 真實評價
4/5
由經認證旅客提供

張貼日期:2019年7月10日 網站:Expedia
來自酒店經理的回應
Biplab, 酒店經理 於 2019年7月12日回覆
Dear Valued Guest, We appreciate your feedback and are glad that you had a great experience staying at lebua. We are looking forward to welcome you in the near future for more great memories together. Sincere regards, Biplab
3/5
由經認證旅客提供 來自:香港

張貼日期:2019年7月1日 網站:Expedia
所有服務人員都以禮待人,尤其我們遇到一位很有禮及願意幫忙的門僮,這是讓人感到欣喜的。酒店擁有Skybar當然夜夜笙歌,作為遊客到訪並不太了解,提問可否參觀,但服務人員態度不友善,隨意說要有最低消費,有一種看不起客人消費不起心態,絕對不是待客之道,讓我們對酒店服務大打折扣了。
來自酒店經理的回應
Biplab, 酒店經理 於 2019年7月5日回覆
Dear valued Guest, We appreciate your feedback and are glad that you had a great experience staying at lebua. The circumstances in your review have been addressed and will be rectified. Our employees are well trained and always courteous and shall be reminded if there may be a shortcoming. We are looking forward to welcome you in the near future for more great memories together. Sincere regards, Biplab
5/5
由經認證旅客提供

張貼日期:2019年6月18日 網站:Expedia
電視未連結飯店首頁,電梯內無冷氣
來自酒店經理的回應
Biplab, 酒店經理 於 2019年6月21日回覆
Dear valued Guest, We appreciate your feedback and are glad that you had a great experience staying at lebua. The circumstances in your review have been addressed and will be rectified with regards to TV. The elevator are designed to travel high rise and hence a blower is attached for natural air. We are looking forward to welcome you in the near future for more great memories together. Sincere regards, Biplab
4/5
由經認證旅客提供

張貼日期:2019年6月10日 網站:Expedia
來自酒店經理的回應
Biplab, 酒店經理 於 2019年6月14日回覆
Dear Valued Guest, We appreciate your feedback and are glad that you had a great experience staying at lebua. We are looking forward to welcome you in the near future for more great memories together. Sincere regards, Biplab
5/5
由經認證旅客提供

張貼日期:2019年6月10日 網站:Expedia
the service in this hotel is super nice!! and the home is very big and comfortable, view is nice toooooooo
來自酒店經理的回應
Biplab, 酒店經理 於 2019年6月14日回覆
Dear Valued Guest, We appreciate your feedback and are glad that you had a great experience staying at lebua. We are looking forward to welcome you in the near future for more great memories together. Sincere regards, Biplab
5/5
由經認證旅客提供

張貼日期:2019年6月9日 網站:Expedia
服務很好,很享受,感覺一級棒!Staffs are really great! And the room is very clean and big. Very comfortable. I will choose Lebua again when I visit Bangkok next time.
來自酒店經理的回應
Biplab, 酒店經理 於 2019年6月14日回覆
Dear valued Guest, We appreciate your feedback and are glad that you had a great experience staying at lebua. We are looking forward to welcome you in the near future for more great memories together. Sincere regards, Biplab
4/5
由經認證旅客提供 來自:新北市

張貼日期:2019年6月5日 網站:Expedia
Sky Bar 記得一定要上去參觀一下,夜景非常漂亮,調酒也很好喝
來自酒店經理的回應
Biplab, 酒店經理 於 2019年6月14日回覆
Dear Valued Guest, We appreciate your feedback and are glad that you had a great experience staying at lebua. We are looking forward to welcome you in the near future for more great memories together. Sincere regards, Biplab
3/5
由經認證旅客提供 來自:Hong Kong

張貼日期:2019年5月30日 網站:Expedia
房間設施十分舊,床單、被鋪等也是,很難想像是一家5星酒店,估計很快年都沒有翻身工作,但員工服務非常好和體貼值得稱道。
來自酒店經理的回應
Biplab, 酒店經理 於 2019年6月1日回覆
Dear Valued Guest, We appreciate your feedback and sincerely regret that you have made an unpleasant experience during your stay with us. We would like to ensure you for any future stay we strive to give you the experience you expect from us to the highest level possible. Our Suites and facilities getting continuously updated and modernized and offer unparalleled space comparing to other luxurious properties in Bangkok as well as the unique feature of lebua being the only all-suite balcony property which makes us an outstanding choice for enjoying the marvelous views over Bangkok. Your feedback has been shared with our building maintenance and housekeeping departments and we ensure that our room and public facilities are taken care of and cleaned to the highest standards of the hotel industry. Our housekeeping will ensure that the linen delivered to your suite are spotless and of fresh scent. Should for an unexpected reason this not be the case we will exchange your set of linen immediately. We hope that we will have the chance to surpass your expectations during a stay in the near future. Sincere regards, Biplab
5/5
由經認證旅客提供

張貼日期:2019年5月12日 網站:Expedia
來自酒店經理的回應
Biplab, 酒店經理 於 2019年5月13日回覆
Dear Valued Guest, We appreciate your feedback and are glad that you had a great experience staying at lebua. We are looking forward to welcome you in the near future for more great memories together. Sincere regards, Biplab
4/5
由經認證旅客提供 來自:Tainan, tw

張貼日期:2019年5月7日 網站:Expedia
服務人員很棒,地點接近地鐵站和碼頭很不錯! 房間乾淨度還不錯~ 不過早餐用餐的地方食物烹飪味道很重,吃完衣服都是味道!
來自酒店經理的回應
Philip, 酒店經理 於 2019年5月9日回覆
Dear valued Guest, We appreciate your feedback and are glad that you had a great experience staying at lebua. We are looking forward to welcome you in the near future for more great memories together. Sincere regards, Philip