2 個室外泳池;7:00 至 19:00 開放;泳池傘

皇家蘭花喜來登大酒店的評價

5 out of 5
皇家蘭花喜來登大酒店
2 Charoen Krung Soi 30, Siphya, Bangkok, Bangkok

評價

9.0

卓越

10 分評分,優異;1006 則評價中有 601 則" "
8 分評分,不錯;1006 則評價中有 286 則" "
6 分評分,一般;1006 則評價中有 73 則" "
4 分評分,欠佳;1006 則評價中有 23 則" "
2 分評分,很差;1006 則評價中有 23 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

kongkiat

讚好:整潔度
Over all was brilliant
於 2023 年 10 月住了 2 晚

8/10 不錯

chan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Apart from the old decoration and a bit of air-conditioning smell, it is generally good. A shuttle boat is provided for travel.
於 2023 年 9 月住了 2 晚

10/10 優異

Ben

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得去住多次
這家酒店我已經入住了兩次,原因是酒店房間面對河景,無論日間或夜景都十分美麗,酒店設有泳池同健身室可以滿足我個人要求。鄰近商場同碼頭,可以坐酒店免費shuttle boat 到對岸 Iconsiam shopping mall 十分方便。
於 2023 年 6 月住了 3 晚

8/10 不錯

Wan Shing

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 4 晚

6/10 一般

Chi-yi

不滿:職員與服務
於 2023 年 3 月住了 5 晚

8/10 不錯

Wai Yi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
環境幽靜,但設施比較舊,早餐食物豐富,可以享受河邊環境,不錯,可以再次入住
於 2023 年 2 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Family trip
Nice stay. Hotel staff is very good. Wish to stay again soon
於 2020 年 1 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
Royal Orchid Sheraton Team 於 2020年1月22日的回應
Dear Sir/Madam. Many thanks choosing Royal Orchid Sheraton for your stay in Bangkok and for letting us know you enjoyed your recent stay with us. Regards

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
a hotel with good location with nice service
love the pools and the riverside view from this hotel.
於 2019 年 12 月住了 1 晚
Royal Orchid Sheraton Team 於 2020年1月22日的回應
Dear Sir/Madam. Many thanks choosing Royal Orchid Sheraton for your stay in Bangkok and for letting us know you enjoyed your recent stay with us. Regards

8/10 不錯

Yuet wa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
今次是三人行,加床也很舒適,唯部分員工英文水平有待改善,整體也滿意
於 2019 年 12 月住了 3 晚

2/10 很差

HSIEH

家人同遊
不滿:整潔度、職員與服務和客房舒適度
於 2019 年 12 月住了 2 晚
Royal Orchid Sheraton Team 於 2020年1月22日的回應
Dear Sir/Madam. Many thanks choosing Royal Orchid Sheraton for your stay in Bangkok and for letting us know you enjoyed your recent stay with us. Regards

10/10 優異

Chun Wah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
An excellent experience
Being upgrade to high rise with good river view room is a plus, free shuttle boat to BTS and Iconsiam, excellent breakfast, friendly and helpful staffs, every thing are up to standard.
於 2019 年 11 月住了 3 晚
Royal Orchid Sheraton Team 於 2019年12月12日的回應
Dear Chun Wah, Thanks for coming back to Royal Orchid Sheraton for another great stay. I look forward to welcoming you back again next time you feel like another relaxing stay overlooking the Chao Phraya river. Best Regards, Royal Orchid Sheraton Team

8/10 不錯

JennyL (Hong Kong)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
酒店出面有便利店,按摩店仲有街頭小吃,河對面已經是一新商場很方便,唯一要改善是酒店渡船的時間要30分鐘一班.....
於 2019 年 11 月住了 3 晚
Royal Orchid Sheraton Team 於 2019年12月1日的回應
Dear JennyL, Thanks for letting us know you had a great stay at Royal Orchid Sheraton. I hope we will have the opportunity to welcome you again, when your travels bring you back to Bangkok. Regards, Royal Orchid Sheraton Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 4 晚
Royal Orchid Sheraton Team 於 2019年11月19日的回應
Dear Sir/Madam, Many thanks for choosing to stay at Royal Orchid Sheraton Hotel & Towers, We hoped that you will have a pleasant with us and we look forward to welcoming you back again next time you feel like another relaxing stay overlooking the Chao Phraya river. Regards,

6/10 一般

Rainbow (Macau)

家人同遊
讚好:職員與服務和設施服務
不滿:住宿狀況
舊酒店,保養不錯,員工很親切,浴室設施很糟糕,浴缸太高,花灑水很慢,早餐食物一般,三星級酒店早餐質素比它好。
於 2019 年 11 月住了 2 晚
Royal Orchid Sheraton Team 於 2019年12月1日的回應
Dear Rainbow, Thanks for letting us know you had a great stay at Royal Orchid Sheraton. I hope we will have the opportunity to welcome you again, when your travels bring you back to Bangkok. Regards, Royal Orchid Sheraton Team

10/10 優異

CHENG LING

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通方便, 可以搭船至許多著名景點
於 2019 年 11 月住了 3 晚
Royal Orchid Sheraton Team 於 2019年12月1日的回應
Dear Cheng Ling, Thanks for letting us know you had a great stay at Royal Orchid Sheraton. I hope we will have the opportunity to welcome you again, when your travels bring you back to Bangkok. Regards, Royal Orchid Sheraton Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 2 晚
Royal Orchid Sheraton Team 於 2019年11月19日的回應
Dear Sir/Madam, Many thanks for choosing to stay at Royal Orchid Sheraton Hotel & Towers, We hoped that you will have a pleasant with us and we look forward to welcoming you back again next time you feel like another relaxing stay overlooking the Chao Phraya river. Regards, Royal Orchid Sheraton Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 5 晚
Royal Orchid Sheraton Team 於 2019年11月19日的回應
Dear Sir/Madam, Many thanks for choosing to stay at Royal Orchid Sheraton Hotel & Towers, We hoped that you will have a pleasant with us and we look forward to welcoming you back again next time you feel like another relaxing stay overlooking the Chao Phraya river. Regards, Royal Orchid Sheraton Team

2/10 很差

Chin Kai

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Kate/Front Office Manager 於 2019年10月17日的回應
Dear Chin Kai, Thank you for spent time write us feedback on your recent stay. Sincerely

2/10 很差

真實旅客

不滿:整潔度、職員與服務和住宿狀況
房間有蟑螂 房務人員打掃房間居然把房間鎖住。還說房卡失效⋯⋯
於 2019 年 10 月住了 2 晚
Kate /(Front Office Manager) 於 2019年10月17日的回應
Dear Anonymous, Thank you for your valued feedback .We are much appreciated you valued comment will take as a guideline for better improvement . Sincerely ,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚
Royal Orchid Sheraton Team 於 2019年10月10日的回應
Dear Sir, Many thanks for sharing how much you enjoyed your stay at Royal Orchid Sheraton. I hope you will stay with us again and look forward to seeing you return. Regards, Royal Orchid Sheraton Team

8/10 不錯

真實旅客

讚好:整潔度和住宿狀況
於 2019 年 8 月住了 4 晚
Royal Orchid Sheraton Team 於 2019年9月19日的回應
Dear Sir/Madam, It was great to read your detailed feedback for your recent stay with us. Many thanks for choosing Royal Orchid Sheraton for your stay in Bangkok. Thank you again for taking the time to share your experience with us. We hope to have the opportunity to welcome you back in the near future and wish you all the best in the meantime. Regards, Royal Orchid Sheraton Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
今次行程下榻呢間酒店嘅一房一廳,對住大河景,早晚景緻完美,比想像中好,交通方便,酒店有私家碼頭,有免費接駁船只須 4 分鐘,就到對岸大型新商場 ICONSIAM ,循環船另可接駁到沙吞碼頭搭乘 BTS 周圍去。 早餐 & 晚餐自助餐款式多味道好,兩個泳池水質乾淨,前台服務好又有禮,夜晚樓下有多款掃街食品,附近按摩店林立,勁方便,酒店內 Spa 技師服務態度同手勢都好專業,值得一試,下次必定再嚟。
於 2019 年 9 月住了 3 晚
Royal Orchid Sheraton Team 於 2019年9月19日的回應
Dear Sir/Madam, It was great to read your detailed feedback for your recent stay with us. Many thanks for choosing Royal Orchid Sheraton for your stay in Bangkok. Thank you again for taking the time to share your experience with us. We hope to have the opportunity to welcome you back in the near future and wish you all the best in the meantime. Regards, Royal Orchid Sheraton Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
河景很療癒
附近沒什麼,但河對面的ICONSIAM很好逛,走到碼頭搭船到大皇宮很方便
於 2019 年 8 月住了 1 晚
Royal Orchid Sheraton Team 於 2019年9月2日的回應
Dear Sir/Madam, It was great to read your detailed feedback for your recent stay with us. Many thanks for choosing Royal Orchid Sheraton for your stay in Bangkok. Thank you again for taking the time to share your experience with us. We hope to have the opportunity to welcome you back in the near future and wish you all the best in the meantime. Regards, Royal Orchid Sheraton Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
傳統的大飯店。
房間本身還好,但設施非常棒。
於 2019 年 8 月住了 1 晚
Royal Orchid Sheraton Team 於 2019年9月2日的回應
Dear Sir/Madam, It was great to read your detailed feedback for your recent stay with us. Many thanks for choosing Royal Orchid Sheraton for your stay in Bangkok. Thank you again for taking the time to share your experience with us. We hope to have the opportunity to welcome you back in the near future and wish you all the best in the meantime. Regards, Royal Orchid Sheraton Team

8/10 不錯

真實旅客

於 2019 年 8 月住了 3 晚
Sirithip Thipmontha 於 2019年8月26日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
於 2019 年 7 月住了 4 晚
Royal Orchid Sheraton Team 於 2019年7月31日的回應
Dear Mrs, I am glad you enjoyed your stay with us and e hopped that you stay experience has met your expectations. We appreciate the time you spent to share your experience with us. We look forward to welcoming you back to our hotel soon With regards, Royal Orchid Sheraton Team

8/10 不錯

CHUNYAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 4 晚
Royal Orchid Sheraton 於 2019年7月11日的回應
Dear Chunyan, Thank you for choose to stay with us and taking time to share your stay experience with us recently. Thank you very much for rating us 8 of our 10. We hope that we could offer a perfect stay and our services are met your expectation. We would be delighted to see you return to Royal Orchid Sheraton. I’m very happy you had a good time on the Chao Phraya riverside. Regards,

10/10 優異

真實旅客

讚好:職員與服務
喜歡寬敞有河景的房間,床褥很舒服,環境清幽雅致,沒有煙味及異味,只是浴室地磚濕了水會滑,淋浴應與浴缸分開,行動不便的非常困難入浴缸,除此一切都滿意!
於 2019 年 6 月住了 3 晚
Royal Orchid Sheraton Team 於 2019年7月1日的回應
Dear Sir/Madam, Thank you for choose to stay with us and taking time to share your stay experience with us recently. Thank you very much for rating us 5 of our 5. We hope that we could offer a perfect stay and our services are met your expectation. We would be delighted to see you return to Royal Orchid Sheraton. I’m very happy you had a good time on the Chao Phraya riverside. Regards,

10/10 優異

yiu tung john

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 7 晚
Royal Orchid Sheraton Team 於 2019年7月1日的回應
Dear Yiu Tung john, Thank you for choose to stay with us and taking time to share your stay experience with us recently. Thank you very much for rating us 10 of our 10. We hope that we could offer a perfect stay and our services are met your expectation. We would be delighted to see you return to Royal Orchid Sheraton. I’m very happy you had a good time on the Chao Phraya riverside. Regards,

4/10 欠佳

真實旅客

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
酒店客房設施多處老化,房間整潔度欠佳,地氈很污糟,房間和走廊出現意味,感覺很差。房間服務員清潔非常馬虎,雪櫃竟然有很多污跡,令人無法接受。窗簾殘夠遮光不足。淋浴間花灑漏水問題嚴重。自助餐環境很差又冇冷氣,服務員又清潔不足,餐枱污糟又唔會主動提供咖啡茶,提供餐茶連茶壺都沒有,只是給一杯熱水叫你自己放入茶包,從來嘅咖啡又畢業,感覺勁差,自助餐款式有不多。
於 2019 年 6 月住了 5 晚
Royal Orchid Sheraton Team 於 2019年7月1日的回應
Dear Sir/Madam, Thank you for choose to stay with us and taking time to share your stay experience with us recently. Thank you very much for rating us 2 of our 5. We hope that we could offer a perfect stay and our services are met your expectation. We would be delighted to see you return to Royal Orchid Sheraton. I’m very happy you had a good time on the Chao Phraya riverside. Regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
旅評說得真,花灑水流慢,船班次半小時班,較不方便.
於 2019 年 6 月住了 5 晚
Royal Orchid Sheraton Team 於 2019年7月11日的回應
Dear Sir/Madam, Thank you for choose to stay with us and taking time to share your stay experience with us recently. Thank you very much for rating us 8 of our 10. We hope that we could offer a perfect stay and our services are met your expectation. We would be delighted to see you return to Royal Orchid Sheraton. I’m very happy you had a good time on the Chao Phraya riverside. Regards,

8/10 不錯

Yau Chiu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything is good except air conditional is not working very well, it feels very cold even I set it to 25 degree...
於 2019 年 4 月住了 3 晚
Royal Orchid Sheraton Team 於 2019年5月27日的回應
Dear Yau Chiu, Thank you for choose to stay with us and taking time to share your stay experience with us recently. Thank you very much for rating us 8 of our 10. We hope that we could offer a perfect stay and our services are met your expectation. We would be delighted to see you return to Royal Orchid Sheraton. I’m very happy you had a good time on the Chao Phraya riverside. Regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
All is good but no safebox in the room, I need hold my passport and cash all day.
於 2019 年 2 月住了 3 晚

8/10 不錯

XIAOGUANG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
出差住的,整个泰国服务业好像都还不错。临河的酒店,到对面商场有接驳船。
於 2019 年 1 月住了 3 晚

8/10 不錯

SzuYuen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體來說很好,但是門口幫忙叫計程車的服務人員態度不佳。 早餐服務生收碗盤的聲音非常大,坐在整理台附近一直聽到晚盤刀叉的聲音,無法好好用餐。
於 2019 年 1 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 6 晚

8/10 不錯

SL

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I took the buffet breakfast in the hotel. The restuarant staffs are poor, they removed my correspondings when I went to take the food
於 2018 年 12 月住了 6 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間整潔舒適,而且有大窗對著河景,早晚景觀不同,但都美麗。員工態度良好,服務週到。酒店對面就是新地標 Iconsiam, 名店林立,購物狂至愛,要平民化,酒店毗鄰有 Rivercity, 方便極了。 唯一美中不足是船班次較疏,要半小時一班,比半島,甚至Chatrium 都差遠了!
於 2018 年 12 月住了 2 晚

6/10 一般

NG

Old hotel
於 2024 年 2 月住了 3 晚

10/10 優異

Andrea

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Star service at the Sheraton, great location as walking distance to the ferry.
於 2024 年 3 月住了 4 晚

10/10 優異

Srishti (Ryde)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing view and great location. Good facilities and very polite helpful staff
於 2024 年 3 月住了 3 晚

10/10 優異

Brigitte

不滿:住宿狀況
Die Lage am Fluss ist einzigartig,ebenso der boat Shuttle Service,die Nähe zur China town. Das Hotel ist im die Jahre gekommen…am Pool könnten mal die Handtücher ausgetauscht werden-zum Teil sind sie dermaßen zerfranst,für ein 5 Sterne Hotel ein Armutszeugnis!
於 2024 年 2 月住了 5 晚

10/10 優異

Edward (Ft. Simpson)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Have stayed here about 25 times..best views on the river.Every room has a view.
於 2024 年 2 月住了 2 晚

10/10 優異

Antoine

於 2024 年 2 月住了 3 晚

10/10 優異

Evangeline

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location was fantastic, very professional staff
於 2024 年 2 月住了 4 晚

10/10 優異

Terry

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We loved this hotel. Buffet was super! Able to walk to get street food or a massage. It was nice to walk right out of the hotel and grab a boat to the mall across the river. Easy access to cabs if needed and the staff is knowledge of the area and things to do. Rooms are clean and quiet.
於 2024 年 2 月住了 3 晚

10/10 優異

YUKO

於 2024 年 2 月住了 2 晚

10/10 優異

Yamaguchi

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
アイコンサイアムまで、シェラトン様の定期便の船で無料で往復できて助かりました。料理も美味しかったです。
於 2024 年 2 月住了 2 晚

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚