評分根據 1,579 篇真實評價而定

3.8 /5
79% 旅客推薦
3.8 客房整潔度
4.1 服務和員工
3.6 客房舒適度
3.6 酒店狀況
Expedia 智遊網 真實評價
4/5
由經認證旅客提供

張貼日期:2020年2月10日 網站:Hotels
整體還算可以 但前晚入住時已溝通過機場接送已包含住宿內 也請當地導遊溝通過 當晚兩位櫃檯小姐也說確認過 隔天卻跟我們每房收費~ 感覺沒交接清楚 因為趕時間也是衝衝付錢坐車了
來自酒店經理的回應
Patrapon, 酒店經理 於 2020年2月11日回覆
Dear Guest, Greetings from The Cottage Suvarnabhumi. Thank you for sharing your experience of our hotel following your recent stay. As we pride customer service, we always strive to pay close attention to the views and opinions of our guests as they allow us to gauge the quality and efficiency of our service and indicate the areas in which we should improve. Regarding our shuttle service, I will take your issues into consideration. On behalf of The Cottage Suvarnabhumi, we appreciate your review as every voice matters. We aim to provide you with our best possible service at all times and we look forward to welcoming you back. Warm Regards, Patrapon Wongsirikul Assistant Hotel Manager
4/5
由經認證旅客提供

張貼日期:2020年2月8日 網站:Hotels
來自酒店經理的回應
Patrapon, 酒店經理 於 2020年2月10日回覆
Dear Guest, Greetings from The Cottage Suvarnabhumi. Thank you for sparing your time to leave us a wonderful review of your recent stay at our hotel. Your comments are well-received with your appreciation of our details of the friendliness and professionalism of our staff. We are pleased that we have managed to live up to your expectations and that our facilities and services met your standard. On behalf of The Cottage Suvarnabhumi, we appreciate your review as every voice matters. We aim to provide you with our best possible service at all times and we look forward to welcoming you back. Warm Regards, Patrapon Wongsirikul Assistant Hotel Manager
1/5
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一堆死蚊子在床上

張貼日期:2020年2月6日 網站:Hotels
清潔度很糟糕的飯店,一堆死蚊子在床上跟枕頭上及底面,房內偶而也有幾隻蚊子在飛,我們是第一天從機場直接入住,因為凌晨出關花了3.5小時,所以入住已是早上7點,只剩幾小時退房就沒請飯店換房間,趕快洗個澡就離開了,非常不推薦這家飯店,但唯一優點是早餐還算可以,但下次絕對不會再入住此間飯店了!!
來自酒店經理的回應
Patrapon, 酒店經理 於 2020年2月6日回覆
Dear Guest, Greetings from The Cottage Suvarnabhumi. Thank you for sharing your experience of our hotel following your recent stay. As we pride customer service, we always strive to pay close attention to the views and opinions of our guests as they allow us to gauge the quality and efficiency of our service and indicate the areas in which we should improve. I am disappointed when I read that our hotel failed to meet your expectations, particularly as we are absolutely committed to providing the very best in customer service and offering a range of facilities which ensure that each and every one of our guests can enjoy a comfortable, enjoyable time with us. On behalf of The Cottage Suvarnabhumi, we appreciate your review as every voice matters. We aim to provide you with our best possible service at all times and we look forward to welcoming you back. Warm Regards, Patrapon Wongsirikul Assistant Hotel Manager
5/5
由經認證旅客提供

Good service, near airport

張貼日期:2020年2月4日 網站:Hotels
距離機場幾分鐘的車程,對於凌晨抵達的班機,到達後可以很快的抵達酒店休息.房間很大,入住登記很快速. 員工有善有禮,一切也很滿意.性價比來看非常不錯.十分推薦.
來自酒店經理的回應
Tan, 酒店經理 於 2020年2月4日回覆
Thank you for your review sir.
4/5
由經認證旅客提供

機場接送服務很快 暫住一晚來回機場的好選擇

張貼日期:2020年1月29日 網站:Hotels
機場接送服務很快 暫住一晚來回機場的好選擇
來自酒店經理的回應
Patrapon, 酒店經理 於 2020年1月29日回覆
Dear Guest, Greetings from The Cottage Suvarnabhumi. Thank you for sparing your time to leave us a wonderful review of your recent stay at our hotel. Your comments are well-received with your appreciation of our details of the friendliness and professionalism of our staff. We are pleased that we have managed to live up to your expectations and that our facilities and services met your standard. On behalf of The Cottage Suvarnabhumi, we appreciate your review as every voice matters. We aim to provide you with our best possible service at all times and we look forward to welcoming you back. Warm Regards, Patrapon Wongsirikul Assistant Hotel Manager
4/5
由經認證旅客提供

接近機場,價錢平

張貼日期:2020年1月28日 網站:Hotels
設備尚算齊全,環境整潔,職員有禮,接近機場,適合需要早機離開泰國的遊客作短暫停留。
來自酒店經理的回應
Patrapon, 酒店經理 於 2020年2月2日回覆
Dear Guest, Greetings from The Cottage Suvarnabhumi. Thank you for sharing your experience of our hotel following your recent stay. As we pride customer service, we always strive to pay close attention to the views and opinions of our guests as they allow us to gauge the quality and efficiency of our service and indicate the areas in which we should improve. Regarding our shuttle service, I will take your issues into consideration. On behalf of The Cottage Suvarnabhumi, we appreciate your review as every voice matters. We aim to provide you with our best possible service at all times and we look forward to welcoming you back. Warm Regards, Patrapon Wongsirikul Assistant Hotel Manager
4/5
由經認證旅客提供

張貼日期:2020年1月9日 網站:Hotels
旅館距離機場尚近,2樓出境大廳4號出口附近就有穿紅色西裝的工作人員,可以幫忙安排接駁車,記得不要走出去,在大廳內就能看到了
來自酒店經理的回應
Patrapon, 酒店經理 於 2020年1月25日回覆
Dear Guest, Greetings from The Cottage Suvarnabhumi. Thank you for sharing your experience of our hotel following your recent stay. As we pride customer service, we always strive to pay close attention to the views and opinions of our guests as they allow us to gauge the quality and efficiency of our service and indicate the areas in which we should improve. On behalf of The Cottage Suvarnabhumi, we appreciate your review as every voice matters. We aim to provide you with our best possible service at all times and we look forward to welcoming you back. Warm Regards, Patrapon Wongsirikul Assistant Hotel Manager
3/5
由經認證旅客提供

張貼日期:2019年12月11日 網站:Hotels
來自酒店經理的回應
Patrapon, 酒店經理 於 2019年12月13日回覆
Dear Guest, Greetings from The Cottage Suvarnabhumi. Thank you for sparing your time to leave us a wonderful review of your recent stay at our hotel. Your comments are well-received with your appreciation of our details of the friendliness and professionalism of our staff. We are pleased that we have managed to live up to your expectations and that our facilities and services met your standard. On behalf of The Cottage Suvarnabhumi, we appreciate your review as every voice matters. We aim to provide you with our best possible service at all times and we look forward to welcoming you back. Warm Regards, Patrapon Wongsirikul Assistant Hotel Manager
5/5
由經認證旅客提供

張貼日期:2019年10月9日 網站:Expedia
Clean and tidy. Good swimming pool. Near airport just 10 mins by Taxi ~150baht
來自酒店經理的回應
Patrapon, 酒店經理 於 2019年10月9日回覆
Dear Guest, Greetings from The Cottage Suvarnabhumi. Thank you for sparing your time to leave us a wonderful review of your recent stay at our hotel. Your comments are well-received with your appreciation of our details of the friendliness and professionalism of our staff. We are pleased that we have managed to live up to your expectations and that our facilities and services met your standard. On behalf of The Cottage Suvarnabhumi, we appreciate your review as every voice matters. We aim to provide you with our best possible service at all times and we look forward to welcoming you back. Warm Regards, Patrapon Wongsirikul Assistant Hotel Manager
3/5
由經認證旅客提供

張貼日期:2019年9月15日 網站:Hotels
來自酒店經理的回應
Patrapon, 酒店經理 於 2019年9月19日回覆
Dear Guest, Greetings from The Cottage Suvarnabhumi. Thank you for sharing your experience of our hotel following your recent stay. As we pride customer service, we always strive to pay close attention to the views and opinions of our guests as they allow us to gauge the quality and efficiency of our service and indicate the areas in which we should improve. On behalf of The Cottage Suvarnabhumi, we appreciate your review as every voice matters. We aim to provide you with our best possible service at all times and we look forward to welcoming you back. Warm Regards, Patrapon Wongsirikul Assistant Hotel Manager