室外泳池;7:00 至 21:00 開放;泳池傘

曼谷素坤逸威斯汀大酒店的評價

5 out of 5
曼谷素坤逸威斯汀大酒店
259 Sukhumvit 19, Sukhumvit Road, Bangkok, Bangkok

評價

9.0

卓越

10 分評分,優異;1003 則評價中有 591 則" "
8 分評分,不錯;1003 則評價中有 335 則" "
6 分評分,一般;1003 則評價中有 48 則" "
4 分評分,欠佳;1003 則評價中有 19 則" "
2 分評分,很差;1003 則評價中有 10 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

SHIH-SHEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel
Service is very good. I will come back again
於 2023 年 11 月住了 2 晚
Sasima Kitruksa Digital Marketing Manager 於 2023年12月6日的回應
Dear SHIH-SHEN,Thank you so much for your 10 score review! We will share this with our team to let them know to keep up the amazing work.Sincerely,

8/10 不錯

HENGCHENG

家人同遊
讚好:職員與服務
老五星,可以再強化硬體的修繕及維持
於 2023 年 8 月住了 3 晚
Sasima Kitruksa Digital Marketing Manager 於 2023年8月25日的回應
Dear HENGCHENG,Thank you so much for your 8 score review.Sincerely,

10/10 優異

CHI MAN

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店地點相當方便 對面就有7仔 隔離就係terminal 21. Asok站就喺酒店門口 酒店設施都唔錯 乾淨舒服
Sasima Kitruksa Digital Marketing Manager 於 2023年1月6日的回應
Dear CHI MAN,Thank you so much for taking the time to leave us a 5 score rating - it's much appreciated.Sincerely,

10/10 優異

Sau Loi

於 2022 年 10 月住了 1 晚
Sasima Kitruksa Digital Marketing Manager 於 2022年10月12日的回應
Dear Sau Loi,Thank you for taking the time to provide a 10 rating.We Look forward to seeing you again soon.Sincerely,

8/10 不錯

Astor

於 2022 年 10 月住了 1 晚
Sasima Kitruksa Digital Marketing Manager 於 2022年10月31日的回應
Dear Astor,Thank you so much for taking the time to leave us a 8 score rating.We look forward to seeing you again soon.Sincerely,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 3 月住了 4 晚
Peter Lucas 於 2020年3月23日的回應
Greetings from The Westin Grande Sukhumvit, We are honored to see your 5 out of 5 and we assume that you had a really nice experience with us. We look forward to welcoming you back soon. Be well, Peter Lucas General Manager

8/10 不錯

HING YAN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體上很好,員工亦很有禮貌,環境亦很整潔,只是床褥太軟,中間凹陷比較嚴重。
於 2020 年 1 月住了 3 晚
Peter Lucas 於 2020年3月16日的回應
Dear Hing Yan, Thank you for taking the time to rate The Westin Grande Sukhumvit. We are pleased to read your review and to know that you appreciated our hospitality, our environment. Thank you for your recommendation. We hope to be your host again soon. Be well, Peter Lucas General Manager

8/10 不錯

HENRY

家人同遊
讚好:整潔度、職員與服務和設施服務
Perfect location! Nice staffs! Clean and tidy room!
於 2019 年 9 月住了 4 晚
Peter Lucas 於 2019年10月29日的回應
Dear Henry, We are glad to read your nice review and to know that you had a great stay with us. Thank you for mentioning our great location and especially our hospitality. We are pleased to read that you appreciated your comfortable room and our great service. We hope to welcome you again soon. Be well. Peter Lucas General Manager

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間清潔, 夠大, 冷氣適中, 酒店就在ASOK BTS站隔離, 如果BTS 有天橋可以直入酒店就完美了
於 2019 年 9 月住了 4 晚
Peter Lucas 於 2019年10月29日的回應
Greetings from The Westin Grande Sukhumvit, Thank you for choosing our hotel for your stay in Bangkok. We are glad that you appreciated our comfortable rooms and we also enjoyed our convenient location close the BTS and MRT. We hope to be your host again soon. Be well, Peter Lucas General Manager

8/10 不錯

YU HSIANG

讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
飯店清潔不是很好,床單和被單有霉。飯店地理位置佳,搭捷運很方便,旁邊有超市和超商很便利
於 2019 年 9 月住了 5 晚
Peter Lucas 於 2019年10月29日的回應
Dear YU HSIANG, Thank you for taking the time to rate The Westin Grande Sukhumvit. We are pleased that you appreciated our convenient location close to the transportation. We regret to hear about your room experience but we are glad that you shared your real thoughts and we took it in consideration. We hope to welcome you again soon. Be well, Peter Lucas General Manager

8/10 不錯

Chun-Hao

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Good place
於 2019 年 8 月住了 3 晚
Peter Lucas 於 2019年9月6日的回應
Dear Chun-Hao, We appreciate to read that you enjoyed your stay at The Westin Grande Sukhumvit. Thank you for taking the time to rate us with a 8 out of 10. From all our teams, we look forward to welcoming you back soon. Be well, Peter Lucas General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
員工服務細心,地點極方便,早餐選擇多味道不錯。
於 2019 年 8 月住了 3 晚
Peter Lucas 於 2019年8月29日的回應
Salutation form The Westin Grande Sukhumvit, We appreciate to know that you enjoyed our convenient location in the heart of Bangkok, our professional hospitality and our Seasonal Tastes buffet breakfast. We hope to welcome you again soon. Be well, Peter Lucas General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 2 晚
Peter Lucas 於 2019年8月27日的回應
Salutation from The Westin Grande Sukhumvit, We are pleased to see you 4 stars reviews and we hope that you had a great experience with us. We look forward to welcoming you back soon. Be well, Peter Lucas General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
the exercise room, the pool and sauna are so nice
the live music played near the check-in lobby is so lovely. One of the best hotel near Asoke.
於 2019 年 8 月住了 1 晚
Peter Lucas 於 2019年8月21日的回應
Salutation from The Westin Grande Sukhumvit, We are pleased to know that you enjoyed your stay with us and you appreciated our ambiance. Thank you for mentioning our convenient location in the heart of Bangkok. We hope to welcome you again soon. Be well, Peter Lucas General Manager

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
交通相當方便,房間大,冷氣充足,廿四小時room Service服務超好,不過要喺中間7樓度check-in同埋轉lift 有啲麻煩
於 2019 年 8 月住了 2 晚
Peter Lucas 於 2019年8月21日的回應
Greetings from The Westin Family, We are delighted to read that you had a real great experience with us and you enjoyed our location, our hotel's environment and our 24h room service. We regret to see that our lift access didn't meet your expectation. Thank you for taking the time to write this review. We hope to welcome you soon again. Best regards, Peter Lucas General Manager

10/10 優異

Pou I

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
生日之旅
本次是我的生日旅遊,酒店方面安排了不同驚喜令我很意外,由到達洒店開始跟本毋須粗心,他們細心程度實在令人意想不到。地點方便,基本上到各大商區景點都只有15分鐘左右的車程,旁邊就是terminal21了和Asok站,樓下就有按摩街和Artbox市集。食物質素高並多元化。配套設施齊全,泳池餐廳酒吧按摩一應俱全。就是洒店房間內的洗護用品有時會沒有補全。因為是傳統洒店,設備相對較為老式,但保全的很好。床鋪很舒服!
於 2019 年 7 月住了 4 晚
Peter Lucas 於 2019年8月7日的回應
Dear Pou I, First Happy Birthday (again), we are glad to know that you had an enjoyable experience with us and you appreciated our convenient location close to a nice shopping mall, transportation and a market. We are pleased to read that you enjoyed our amenities, Heavenly Bed and our food quality. We look forward to welcoming you back soon. Be well, Peter Lucas General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
雖然開幕時間比較久,但房間內設施齊全。自助早餐有各國特色,清潔度一流。主要它位置於BTS旁,只需三分鐘就能乘坐,MRT就要5-8分鐘就能到達。
於 2019 年 7 月住了 2 晚
Peter Lucas 於 2019年7月19日的回應
Greeting from The Westin Grande Sukhumvit, We are glad to read that you appreciated our convenient location in the heart of Bangkok and close to the transportation. And thank you for mentioning our Seasonal Tastes buffet breakfast, we enjoy to know that you are delighted it. We hope to be your host again soon. Be well, Peter Lucas General Manager

8/10 不錯

Chun Wai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The shower bathroom can not well drain the water, it will let the water fall out to washroom
於 2019 年 7 月住了 2 晚
Peter Lucas 於 2019年7月12日的回應
Dear Chun Wai Thank you for taking the time to rate us. We are glad to know that you had a great global experience with us, even if we regret to read your issue regarding your shower bathroom. We hope to see you soon in the near future. Best Regards, Peter Lucas General Manager

8/10 不錯

真實旅客

讚好:整潔度和住宿狀況
於 2019 年 6 月住了 2 晚
Peter Lucas 於 2019年7月2日的回應
Greeting From The Westin Grande Sukhumvit, We enjoyed to know you had a nice experience with us. We hope to see you soon in our hotel. Feel free to check our website with all our promotion. Be well, Peter Lucas General Manager

10/10 優異

Yun Tze

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚
Peter Lucas 於 2019年7月2日的回應
Dear Yun Tze, Thank you for choosing The Westin Grande Sukhumvit, we hope that you spent a great experience with us. We are looking forward to welcome you soon again. Be well, Peter Lucas General Manager

4/10 欠佳

chiacheng

讚好:整潔度
不滿:住宿狀況
應該有其他更好的選擇
曼谷自由行選擇了入住Westin hotel,除了地點臨近asok bts之外,連鎖品牌也令人安心,只是在住宿期間發生了以下事件,令人覺得花了錢卻享受不到該品牌應該有的服務。 1)浴市淋浴間排水系統阻塞,告知櫃枱之後雖然有處理,但還是有積水狀況,造成整個浴室地板都濕濕。 2)mini吧櫃枱電燈壞掉,每天都有打埽但是電燈連續閃爍2天,終於受不了才告知櫃檯處理 3)續住期間有時過中午才出門,才正準備出門時,竟然房務人員直接入門就要打掃,完全不顧我們還在房內。 4)辨理入住的時間是2點45分,櫃檯告知我們3點才能入住,請我們在大廳等候,其他客人都入住了,我們還在傻傻的等,一直等到3點半,我們自己去問何時可入住,才讓我們入住啊! 希望大家的曼谷之旅不要像我們一樣啊!
於 2019 年 6 月住了 7 晚
Peter Lucas 於 2019年6月12日的回應
Dear Chiacheng, Thank you for taking the time to write this review. We regret to hear you had some issues during your stay. We hope to welcome you again in the near future to provide you a stay will meet all your expectation. Feel free to contact us before your next Bangkok trip. Best Regards, Peter Lucas General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置極佳
MRT及BTS都非常近.購物有Terminal21及本地百貨公司.酒店泳池及gym房都ok.餐廳食物味道唔錯.但有點貴.下次去曼谷再入住機會非常高.
於 2019 年 6 月住了 1 晚
Peter Lucas 於 2019年6月7日的回應
Greetings from The Westin Grande Sukhumvit, Thank you for taking the time to rate The Westin Grande Sukhumvit. We are happy read that you appreciate our location, our Westin Fitness Studio and our pool. We hope to be your host again soon for another great experience. Best regards, Peter Lucas General Manager

6/10 一般

真實旅客

讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
於 2019 年 5 月住了 4 晚
Peter Lucas 於 2019年6月3日的回應
Greeting from The Westin Grande Sukhumvit, First of all, thank you for choosing us for your stay and for rating out hotel . We hope you had a great time with us. We hope to see you soon again to provide you an experience to meet all your expectations. Be well, Peter Lucas General Manager

8/10 不錯

Siu yuk

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
其餘整體都滿意
冷氣不夠凍!燈光比較偏暗!
於 2019 年 4 月住了 3 晚
Peter Lucas 於 2019年6月20日的回應
Dear Siu yuk, Thank you for taking the time to rate our hotel. We enjoyed to know you appreciated to stay with us, even if our lights and AC didn't meet all your expectation. Be sure, we will work on it. We hope to welcome you in The Westin Grande Sukhumvit and provide you another great experience among us. Be well, Peter Lucas General Manager

10/10 優異

ALLEN (HONG KONG)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
由進入酒店開始, 所有員工都十分有禮貌, 主動問好和幫助客人. 房間很大, 只是床比較軟, 我不太習慣太軟的床舖. 可惜浴室的花洒是固定式的...
於 2019 年 4 月住了 3 晚
Peter Lucas 於 2019年5月14日的回應
Dear Allen, What a joy to read your feedback. We are happy to see you appreciate our comfortable room and our hospitality. We hope to see you soon again. Be well, Peter Lucas General Manager

6/10 一般

YUN YUAN

飯店是已經老舊了一點,櫃台服務親切不錯。
於 2019 年 4 月住了 2 晚
Sasima Kitruksa Digital Marketing Manager 於 2022年8月10日的回應
Dear YUN YUAN, 非常感謝您抽出寶貴時間給我們評分 6 分。 Sincerely,

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務和住宿狀況
還不錯,服務人員很到位,下次還是會選擇入住
於 2019 年 3 月住了 1 晚
Sasima Kitruksa Digital Marketing Manager 於 2022年8月10日的回應
Dear Sir, 非常感謝您抽出寶貴時間給我們評分 4 分。 Sincerely,

10/10 優異

Mei-Hsin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體環境很棒,而且離此次的展覽會場很近很方便,有機會一定要再來。
於 2019 年 3 月住了 3 晚
Sasima Kitruksa Digital Marketing Manager 於 2022年8月10日的回應
Dear Mei-Hsin, 感謝您抽出寶貴時間分享這個積極的評價!我們將確保與我們的團隊分享這一點,讓他們知道繼續出色的工作,並希望您能在不久後再次光臨。 Sincerely,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店舒適方便,非常近T21, Asoke BTS and MRT. 職員有禮,時常有笑容。酒店星期六燒烤Buffet不錯,食物新鮮,燒烤食物有水準。
於 2019 年 1 月住了 5 晚
Sasima Kitruksa Digital Marketing Manager 於 2022年8月10日的回應
Dear Sir, 感謝您抽出寶貴時間分享這個積極的評價!我們將確保與我們的團隊分享這一點,讓他們知道繼續出色的工作,並希望您能在不久後再次光臨。 Sincerely,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I am a business traveler and stayed at many hotels in my work life. This hotel certainly provided an impressive service from the moment we arrived, the staff is very polite and efficient. The breakfast is always a food festive. We definitely will come back to this hotel again.
於 2019 年 2 月住了 4 晚
Sasima Kitruksa Digital Marketing Manager 於 2022年8月10日的回應
Dear Sir, Thank you for taking the time to share this positive rating! We will make sure to share this with our team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in. Sincerely,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Location 相當好, 約步行1分鐘可抵達BTS/ASOK站的空橋, 約步行3分鐘可抵達MRT/Sukhumvit站, 飯店已經開業16年, 內部陳設略老氣, 但仍有五星水準, 馬路對面是夜店, 入夜後會吵雜, 另外門囗空橋下有流浪漢及拉客小姐, 入夜後得小心.
於 2018 年 12 月住了 2 晚
Sasima Kitruksa Digital Marketing Manager 於 2022年8月10日的回應
Dear Sir, 感謝您抽出寶貴時間分享這個積極的評價!我們將確保與我們的團隊分享這一點,讓他們知道繼續出色的工作,並希望您能在不久後再次光臨。 Sincerely,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 2 晚

8/10 不錯

Chui Ping

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
一間會再入住的酒店
交通方便,鄰近商場,無論購物或用餐也非常便利。酒店服務員態度親切,值得推薦,下次也會再入住!
於 2018 年 10 月住了 3 晚

10/10 優異

Yu ju

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境非常優美
於 2018 年 9 月住了 2 晚

10/10 優異

Jenny

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Services
Helpful staff
於 2018 年 9 月住了 3 晚

8/10 不錯

Anson

讚好:職員與服務和客房舒適度
Great location but a little bit old with weakness wifi
於 2018 年 9 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置優越服務親切
酒店座落BTS ASOK站和Terminal 21旁,來往市區其他地點搭乘BTS交通十分方便,同時方便購物。酒店對面即有7-11採買小物很便利。 酒店職員親切並能主動服務。早餐品項豐富,味道具一定水準。
於 2018 年 9 月住了 1 晚

10/10 優異

真實旅客

極好的地理位置
交通位置非常方便,櫃檯接待人員親切大方,房間乾淨整潔,非常適合商務出差或觀光。
於 2018 年 8 月住了 2 晚

4/10 欠佳

真實旅客

讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
房內的Wifi 連結速度非常慢、冷氣很吵
於 2018 年 8 月住了 4 晚

6/10 一般

RW (HK)

讚好:客房舒適度
Hotel with good location but.....
The lhotel is close to Asok BTS and also Terminal 21. During our stay in the hotel for 3 nites, we’ve the followings unpleasant experiences:- 1) although we checked in at 2pm, but the room was available at nearly 5pm. Suppose it’s a commitment from the hotel but they failed to do so. 2) after we finished the breakfast in the morning and then back to the room for packing up the luggage’s for check out, but all power in the room was down & the staff has told us that we’ve already checked out...how come?
於 2018 年 8 月住了 3 晚

8/10 不錯

Chia Jung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
the service is good. the location is good also. The reception is helpful when we have request.
於 2018 年 6 月住了 3 晚

10/10 優異

Janet (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
附近好多shopping mall
酒店員工好友善好有禮貌, 服務態度也很好, 環境好清潔好乾淨, 食物也不錯, 價錢好合理, 我下次都會再住返呢一間酒店, 值得介紹給朋友!
於 2018 年 6 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
靠近地鐵站,酒店職員非常友善,有效率,主動提供幫助,酒店硬件保養得宜
於 2018 年 5 月住了 4 晚

8/10 不錯

Ronnie (hong kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 3 晚

8/10 不錯

Siuagnesb

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 4 晚

8/10 不錯

Chi Fai (hk)

讚好:整潔度、職員與服務和住宿狀況
Good location with very helpful staff
The 3day stay impressed me that the hotel excels at its excellent services. The front door concierge would bring me to the Sukhumvit station nearby, and receptionist had every initiative answering my enquiries. The only defect of the room might be the gradient of the shower cubicle, causing water not to be drained easily away.
於 2018 年 3 月住了 2 晚

8/10 不錯

Lillian (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
靠近捷運站
1.飯店有很好的地理位置 2.漂亮的泳池,唯一缺點是要到8樓泳池中間會經過大廳跟很多人,很害羞^^ 3.房間有浴缸缺點是太小 4.飯店要到7樓才能check in,感覺不像五星級飯店
於 2018 年 2 月住了 2 晚

8/10 不錯

fook mui

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便!整潔!
Bts旁非常方便、房間亦算寬敞、直得推介

10/10 優異

Cather8 (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfy and Friendly
I have a very good first impression on the Westin. From Checkin to checkout, every staff is very professional, knowledgeable, helpful, polite. I was on 17th Floor, the room maid helped me with my heavy luggage to the elevator. Dao from the concierge helped me with my bags out of Westin, Woody also from the concierge even helped me with my luggage to the BTS Asok station (to avoid traffic by taxi, I chose to take BTS + ARL (Airport Rail Link) to the airport) Love pillow and bed; uncomfortable feel of the pool and gym located on meeting room floor Will come back, good location, good sound proof
於 2018 年 1 月住了 1 晚

10/10 優異

Joyce (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location, friendly staff and good breakfast.
We stayed at Westin Grand over the new year. It is a well established hotel just above a department store and next to Terminal 21 and close to the BTS Asoke. It is very easily accessible to everywhere. We stayed at the Executive Floor and enjoyed the executive club benefits and we could also take breakfast at the main restaurant where there was a comprehensive range of western, Chinese and Japanese food. The hotel staff at the reception and the Executive Club were all friendly and nice. The room was clean with a reasonable size. However my husband complained the mattress was a little bit soft. Overall, We are happy and satisfied with the hotel.
於 2017 年 12 月住了 4 晚