室外泳池

是隆三一酒店 (SHA Extra Plus 認證)的評價

3 out of 5
是隆三一酒店 (SHA Extra Plus 認證)
150 Silom Soi 3, Bangkok, Bangkok

評價

8.0

很好

10 分評分,優異;1004 則評價中有 296 則" "
8 分評分,不錯;1004 則評價中有 475 則" "
6 分評分,一般;1004 則評價中有 173 則" "
4 分評分,欠佳;1004 則評價中有 38 則" "
2 分評分,很差;1004 則評價中有 22 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Hao Xiang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
Mr.Nathathichat Charoenyut/Front Office Manager 於 2024年2月8日的回應
Dear Hao Xiang, Thank you for your kind rating about your recent stay at Trinity Silom Hotel. I hope we get the opportunity to welcome you to the hotel soon. Kind regards, Mr.Nathathichat Charoenyut/Front Office Manager

8/10 不錯

Ada

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Mr. Nathathichat Charoenyut/Front Office Manager 於 2023年11月11日的回應
Dear Ada, Thank you for your kind comments about your recent stay at Trinity Silom Hotel. I hope we get the opportunity to welcome you to the hotel soon. Kind regards, Mr.Nathathichat Charoenyut/Front Office Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CP高的住宿地點
雖然偏舊但離BTS非常近,路口就有便利商店以及周間早上會開的當地食堂。價格實惠,是CP值非常高的住宿地點。
於 2023 年 10 月住了 8 晚
Mr. Nathathichat Charoenyut/Front Office Manager 於 2023年11月11日的回應
Dear Guest, Thank you for your kind comments about your recent stay at Trinity Silom Hotel. I hope we get the opportunity to welcome you to the hotel soon. Kind regards, Mr.Nathathichat Charoenyut/Front Office Manager

10/10 優異

Wencheng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 28 晚
Mr. Nathathichat Charoenyut/Front Office Manager 於 2023年10月1日的回應
Dear Wencheng,Thank you for your kind comments about your recent stay at Trinity Silom Hotel. I hope we get the opportunity to welcome you to the hotel soon.Kind regards,Mr.Nathathichat Charoenyut/Front Office Manager

8/10 不錯

chau yin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Mr. Nathathichat Charoenyut/Front Office Manager 於 2023年10月1日的回應
Dear chau yin,Thank you for your kind comments about your recent stay at Trinity Silom Hotel. I hope we get the opportunity to welcome you to the hotel soon.Kind regards,Mr.Nathathichat Charoenyut/Front Office Manager

8/10 不錯

Sheng Feng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Mr. Nathathichat Charoenyut/Front Office Manager 於 2023年8月19日的回應
Dear Sheng Feng, I appreciate your positive feedback regarding your recent stay at Trinity Silom Hotel. It would be a pleasure to have you as our guest again in the near future.Best regards,Mr. Nathathichat Charoenyut/Front Office Manager

8/10 不錯

Lai Ting

家人同遊
讚好:整潔度、職員與服務和設施服務
Near BTS station
於 2023 年 7 月住了 4 晚
Mr.Nathathichat Charoenyut/Front Office Manager 於 2023年7月29日的回應
Hello Lai Ting,I appreciate your positive feedback regarding your recent stay at Trinity Silom Hotel. It would be a pleasure to have you as our guest again in the near future.Best regards,Mr. Nathathichat CharoenyutFront Office Manager

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
除了有些地方老化了些,其他都很好,服務不錯,很近BTS交通方便,附近也有7仔和不少當地食店和按摩店。
於 2023 年 7 月住了 2 晚
Mr.Nathathichat CharoenyutFront Office Manager 於 2023年7月15日的回應
Dear Guest,Thank you for your kind score about your recent stay at Trinity Silom Hotel. I hope we get the opportunity to welcome you to the hotel soon. Kind regards,Mr.Nathathichat CharoenyutFront Office Manager

8/10 不錯

Wencheng

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 4 月住了 25 晚
Mr.Nathathichat Charoenyut 於 2023年6月14日的回應
Dear Khun Wencheng ,Thank you for your kind comments about your recent stay at Trinity Silom Hotel. I hope we get the opportunity to welcome you to the hotel soon.Kind regards,Mr.Nathathichat CharoenyutFront Office Manager

8/10 不錯

Chung Ming

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便乾淨的酒店
距離BTS站很近,旁邊有傳統菜市場,早上可以去逛逛吃吃當地美食。酒店對面有曼谷王權觀景台,離席隆酒吧也很近,走路就到。附近也有很多家按摩店,下次造訪曼谷還會來這裡住宿。
於 2023 年 4 月住了 3 晚
Mr.Nathathichat Charoenyut 於 2023年6月14日的回應
Dear Khun Chung Ming,Thank you for your kind comments about your recent stay at Trinity Silom Hotel. I am also delighted that you appreciated our location and food option around hotel area. I hope we get the opportunity to welcome you to the hotel soon.Kind regards,Mr.Nathathichat CharoenyutFront Office Manager

8/10 不錯

HOI WA

於 2023 年 4 月住了 3 晚
Mr.Nathathichat Charoenyut 於 2023年6月14日的回應
Dear Khun HOI WA,Thank you for your kind comments about your recent stay at Trinity Silom Hotel. I hope we get the opportunity to welcome you to the hotel soon.Kind regards,Mr.Nathathichat CharoenyutFront Office Manager

8/10 不錯

CHIU LUNG

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點方便
地點還算方便,但還沒到過的話,也需要找一下。酒店附近有很多食肆,方便隨時可以進食
於 2023 年 4 月住了 3 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2023年4月20日的回應
Dear CHIU LUNG, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

Hui chen

於 2023 年 3 月住了 1 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2023年3月16日的回應
Dear Hui chen, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

10/10 優異

Lin Ying (Fanling)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
附近有街市,可以買早餐,很多水果和果汁,我和朋友每天都吃到大量美味水果,酒店整體都滿意,近BTS Chong Nonsi 站方便到各區吃渴,清潔度和寧靜度都十分十分滿意!
於 2022 年 11 月住了 8 晚

10/10 優異

tsz kit

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
2nd stay. Super value
於 2022 年 10 月住了 4 晚
Nathathichat Charoenyut (Mr.) - Front Office Manag 於 2022年10月27日的回應
Dear Khun Tsz Kit, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback!With kind regards, Nathathichat Charoenyut (Mr.) - Front Office Manager

8/10 不錯

真實旅客

讚好:職員與服務、設施服務和住宿狀況
鄰近BTS CHONGNONSI捷運站 生活機能佳
於 2020 年 3 月住了 6 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年5月11日的回應
Dear Guest, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務和住宿狀況
可惜水溫不穩定
地點還不錯 旁邊有市場 但住在二棟 游泳要去另一棟很不方便 水溫也不穩 忽冷忽熱的 洗澡的不舒爽
於 2020 年 2 月住了 5 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年3月6日的回應
Dear Guest, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

10/10 優異

Yuanyu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 4 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年3月18日的回應
Dear Yuanyu, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

chun kit

讚好:整潔度、職員與服務和客房舒適度
於 2020 年 2 月住了 4 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年2月24日的回應
Dear chun kit, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間大,員工親善,環境寧靜,但花灑頭是固定式,如可除下便更加好,因在內街,週邊很多餐廳,方便,樓下便有超市,附近便有市民街市,路口有71,近bts.
於 2020 年 2 月住了 4 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年2月17日的回應
Dear Guest, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

Sheng Yin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hitel
It’s really convenient and there’s a good swimming pool
於 2020 年 1 月住了 9 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年1月23日的回應
Dear Sheng Yin, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

6/10 一般

Chiu pin

交通便利其他還可以!但還有更好的選擇!
酒店有點年紀了一些裝潢都略顯老舊了!公共設施都沒講解清楚!原本在網站上看到是有泳池設備的結果竟然不是在我住的這一棟…而是在隔壁棟!也沒講清楚要怎麼過去使用!下次不再入住了!
於 2020 年 1 月住了 3 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年1月23日的回應
Dear Chiu pin, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

10/10 優異

PINGHSUN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便
舊了點 但是空間很大 離bts走路5分鐘 附近也一堆吃的 711也近
於 2019 年 12 月住了 1 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年1月23日的回應
Dear PINGHSUN, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

Yiu Fai

多人同遊
讚好:職員與服務
鄰近BTS站,附近很多食店,便利店
五分鐘步程到BTS站。附近有很多食店和便利店。接待員有禮。酒店有新翼,我住的是舊翼,舊翼房間有點舊,用品毛巾等都有點舊,所以要留意價格,因為旁邊還有很多其他的酒店選擇。
於 2019 年 12 月住了 2 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年1月23日的回應
Dear Yiu Fai, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

10/10 優異

Yuanyu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 4 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年12月16日的回應
Dear Yuanyu, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

10/10 優異

Yuanyu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 4 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年12月16日的回應
Dear Yuanyu, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

Kam Chuen

讚好:職員與服務和客房舒適度
舊地重遊
這是一閭我住開的酒店, 位置適中近BTS, 價錢相宜, 若要求不高, 值得選取. 唯酒店已漸吹殘舊, 清潔度不足, 前台員工頗友善, 但housekeeping效率有待改善.
於 2019 年 12 月住了 2 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年12月16日的回應
Dear Kam Chuen, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

真實旅客

讚好:職員與服務
於 2019 年 12 月住了 1 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年12月9日的回應
Dear Guest, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

10/10 優異

LIN

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice accommodation area! Neat environment! The surrounding cuisine is rich
於 2019 年 11 月住了 8 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年12月6日的回應
Dear LIN, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

Che Wing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年12月2日的回應
Dear Che Wing, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點方便
於 2019 年 10 月住了 2 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年11月28日的回應
Dear Guest, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

6/10 一般

真實旅客

多人同遊
讚好:設施服務
入住其中一天早上去完廁所沖水時廁所水不停湧出。最後通知服務員來處理完成,之後我們去櫃枱。同服務員查詢,為什麼廁所會有這樣?服務員唔會覺得是佢公司廁所有問題,衹是叫我們不要亂拋垃圾落廁所。我們也建議轉換房間但他話房間冇問題,衹要我哋不抌垃圾落廁所就沒有問題。跟住我哋同佢講話,我衹是去完個廁所小便沖水就水不停湧上嚟,我哋沒有抌垃圾落廁所,他沒有出聲。也沒有同我哋更換房間。衹是話會搵維修員再跟進我的房間廁所,就了事。 廁所電掣壞了沒人維修衹是搵膠紙封住。所以廁所沒有插頭插風筒。對客人不方便
於 2019 年 11 月住了 5 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年11月25日的回應
Dear Guest, Thank you for taking the time and effort to share this detailed recount of your stay experience. I regret to hear that you did not have pleasant stay with us with after reading your feedback I have bring the issue at our Management meeting and pinpoint every points you have mention and I already take action. We are very truly apologies that our services didn't reached your expected. And we will do our best to improved as much as that we can in the future. We hope that you will give us a chance to serve you on your next holiday and we will do our best to serve you. Best regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

HEUNG WANG

於 2019 年 11 月住了 2 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年6月27日的回應
Dear HEUNG WANG, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 2 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年11月18日的回應
Dear Guest, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

Ray

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 3 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年11月22日的回應
Dear Ray, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

YANG CHENG

於 2019 年 10 月住了 4 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年6月27日的回應
Dear YANG CHENG, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

6/10 一般

chiache

不滿:整潔度和職員與服務
老舊了,房內枱燈、吹風機都是壞掉的, 服務及清潔這幾年每況愈下。
於 2019 年 10 月住了 2 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年11月5日的回應
Dear chiache, Thank you for staying with Trinity Silom Hotel. We really appreciate. We were sorry to hear that on this occasion we failed to meet your expectation regarding the cleanliness and room amenities. Your feedback are very valuable and help us to develop and improve service in further.With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

6/10 一般

Wing Man Tony

於 2019 年 10 月住了 3 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年10月30日的回應
Dear Wing Man Tony, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

Shao sung

於 2019 年 10 月住了 4 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2020年6月27日的回應
Dear Shao sung, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
於 2019 年 10 月住了 2 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年10月21日的回應
Dear Guest, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good value for price
Good location for the price, close to the BTS and night life in Patpong market. Facility is very old and outdated though — shower head was semi broken, hardwood floors in the room was deteriorated near the corners, painted walls were peeling. Gym and swimming pool is not located inside the hotel but shared with the residential community within the same complex. Location is definitely the best value you get for the price paid if you could ignore those minor defects.
於 2019 年 10 月住了 1 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年10月15日的回應
Dear Guest, We are glad to hear that you enjoyed your stay hear especially the best value for money and location. I will certainly share your feedback with my team. We look forward to welcome you all back again soon! Best regards, Nathathichat Charoenyut (Mr.) Front Office Manager

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
perfect location! awesome staff ! room is quit big with soft bed. nice experience !!
於 2019 年 9 月住了 3 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年10月4日的回應
Dear Guest, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
perfect location! awesome staff ! room is quit big with soft bed. nice experience !!
於 2019 年 9 月住了 4 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年10月4日的回應
Dear Guest, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

Kh

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間寬敞 缺點:淋浴蓮蓬頭是固定的
於 2019 年 9 月住了 6 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年10月7日的回應
Dear Kh, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

6/10 一般

真實旅客

讚好:職員與服務
不滿:住宿狀況
於 2019 年 9 月住了 4 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年10月2日的回應
Dear Guest, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

hongkongguy (Hongkong)

多人同遊
nothing speical for me....no need to write anything here
於 2019 年 6 月住了 4 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年9月23日的回應
Dear hongkongguy, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

10/10 優異

A (香港)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Free upgrade to Premium Twin beds room. 房內空間夠大,有露台!只是沖涼時水會很容易滲出沖涼房門外,令洗手間地上有堆積水!
於 2019 年 8 月住了 5 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年9月16日的回應
Dear A, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

2/10 很差

CHUN HAN

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
The room has a horrible sound and a musty smell.
選擇前棟的房間,櫃台給我後棟的房間,經過一條黑暗長廊,天花板滴水,進去很恐怖的房間,浴室有怪聲音,裡面有很潮濕的氣味重,嚇到趕緊去換房,才給我原來房間,櫃台沒道歉,浪費許多時間。地點真的不錯,旁邊有BTS,旁邊都吃的,還有菜市場。 I chose the room in the front building, the counter gave me the room in the back building, passed through a dark corridor, the ceiling dripped, and went into a terrible room. The bathroom had a strange sound, and there was a very humid smell inside. I was scared to change the room. Give me the original room, the counter did not apologize, wasting a lot of time. The location is really good, there is BTS next to it, eaten next to it, and the vegetable market.
於 2019 年 9 月住了 1 晚
Nathathichat Charoenyut (Mr.) 於 2019年9月16日的回應
Dear CHUN HAN, Thank you for sharing your experience at the Trinity Silom Bangkok. We saddened by this review but nevertheless thank you for bringing this to our attention. Please accept our sincere apologies for the inconveniences that this has caused. I'm very sorry about the misbehavior of our receptionist. After investigated, our staff realized to impressive with all the guest upon arrival such as when we have a upper room category is available. We delight to offer a complimentary room upgrade much if we can. In case if you not be able to upgarde ,we can reassigment back to original booking immedtaely as your reservation. We truly hope that you shall not allow it to mar the perception and the overall experience in our Hotel. Thank you very much for your kind understands my point of view and Thank you once again for bringing the issue to my attention. My team and I truly hope that you will accord us another opportunity to be of your service in the future. With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

8/10 不錯

顯慶

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 3 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年9月9日的回應
Dear 顯慶, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager

6/10 一般

Chihhung

於 2019 年 8 月住了 3 晚
Nathathichat Charoenyut (Mr.) Front Office Manager 於 2019年9月6日的回應
Dear Chihhung, Thank you for staying with Trinity Silom Hotel. We really appreciate your feedback! With kind regards, Nathathichat Charoenyut (Mr.) Front Office Manager