The property and facilities are good value for money and well maintained. During this stay there was an incident, where someone used the room while I was away and left the room with toilets messed up and the bed used. On reporting this the staff changed out the sheets and mentioned that a supervisor will get in touch in the morning. But there was no attempt from the management to try and understand what happened. On checking out the staff wasn’t aware that this happened and asked for all the details all over again. Still waiting for a formal response from the management.
Shiraz Kabir
於 2024 年 3 月住了 2 晚
10/10 優異
Iskandar
商務旅客
2024年2月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything nice
Iskandar
於 2024 年 2 月住了 2 晚
2/10 很差
Ju-Yi
2023年12月26日
不滿:整潔度、職員與服務和住宿狀況
Ms
Checking only 2 sets customer in front us 3-4 pm but take about 30mins+ , when went “ first room “ was ppl checked in the room already ( feel very bad ) , then gave us another room , room is big ( coz we booked suit ) but towel is smelly and asking for extra towel not available , bed sheet have stamp on it and fridge have coke left from last guest.
Ju-Yi
於 2023 年 12 月住了 2 晚
6/10 一般
Jen Janice
多人同遊
2023年12月20日
讚好:整潔度、住宿狀況和客房舒適度
Not coming back again. There's many other hotels.
Breakfast was very bad. Food was not up to par.
Very inflexible with late check out unless we pay 100k Rph.
Check out time reminder from housekeeping and reception half an hour before time.
Other than that the room was great.
Jen Janice
於 2023 年 12 月住了 1 晚
10/10 優異
Choy
商務旅客
2023年12月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel On a Hill
Choy
於 2023 年 12 月住了 1 晚
4/10 欠佳
Seah
家人同遊
2023年12月8日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Before booked this hotel was bfast for two persons. Extended the stayed become 1 person allowed for the bfast. Funny hotel
Seah
於 2023 年 12 月住了 5 晚
8/10 不錯
Seah
家人同遊
2023年12月3日
讚好:客房舒適度
Expensive htl. Long stay must give good rate
Seah
於 2023 年 11 月住了 2 晚
8/10 不錯
Hamidah
家人同遊
2023年6月5日
讚好:整潔度、職員與服務和住宿狀況
I booked 2 junior suite rooms but both m2 is not the same. 1 of the room is smaller than the other but still quote the same price. Why???