Upon check in - First room had ants. Moved to second room, also ants. Moved to 3rd room, no ants, but a giant pee stain on the mattress that was practically glowing through the sheets. 4th room no ants or pee stains so we stayed (the furniture looks like something someone would leave on the curb.. stained.. old). Bed was a Queen in that room (we paid for King) but I was happy to have a half way decent room so we stayed in that one. Curtains were stained, appliance looked very old etc.. This place is in desperate need of updating. The staff was great though. They expressed embarrassment at the room situation which we appreciated. Breakfast was great. High points for the staff.. low points for the actual hotel. I didn't feel unsafe so that's also a plus. Maybe we just had bad luck but based on the other reviews we were surprised at the state of this place.
Gary
於 2024 年 3 月住了 1 晚
8/10 不錯
kenneth c griffin
2024年3月7日
讚好:整潔度、職員與服務和住宿狀況
kenneth c griffin
於 2024 年 3 月住了 1 晚
10/10 優異
David
2024年1月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
David
於 2024 年 1 月住了 1 晚
6/10 一般
Bridget
2023年12月16日
讚好:整潔度和住宿狀況
不滿:職員與服務
Disappointed in my favorite hotel
This is my favorite hotel when I’m in NWA, so to give it less than perfect is tough. Unfortunately, there were some hiccups this time.
TV not working and when I reported it, I basically got a shrug…like oh well! No offer to change rooms or anything.
There were lightbulbs out in bedside lights.
Barking dogs and screaming kids after midnight.
Maybe things will improve.
Bridget
於 2023 年 12 月住了 1 晚
8/10 不錯
Vicki
伴侶同遊
2023年11月30日
讚好:職員與服務和住宿狀況
Nice big rooms.
Vicki
於 2023 年 11 月住了 1 晚
10/10 優異
lashuna
家人同遊
2023年11月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Right Place
I really enjoyed my stay. We were only there for one night for the Razorback game, but it was very pleasant and conveniently located. The staff was also very nice. I most definitely would stay again.
lashuna
於 2023 年 11 月住了 1 晚
8/10 不錯
David (Wichita Falls)
家人同遊
2023年10月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the nice, quiet location and the room was very nice.
David
於 2023 年 10 月住了 3 晚
8/10 不錯
kim
2023年8月15日
讚好:整潔度、職員與服務和設施服務
Zach was the most helpful on everything I needed during my stay