The hotel is near the University of Birmingham, 10-min-walk.
Every single room has a bathroom but shares toilet.
DAYU
8/10 不錯
真實旅客
家人同遊, 商務旅客
2019年3月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice location.
Needed to pay extra for breakfast which we couldn't do as breakfast was from 8am and we needed to be elsewhere by then.
Including breakfast and having an earlier start time would have made this an ideal location.
真實旅客
於 2019 年 3 月住了 1 晚
6/10 一般
真實旅客
2019年3月6日
讚好:整潔度、職員與服務和客房舒適度
I was just staying one night as my partner was having an operation at the hospital... nice and Central for the hospital.....
I was lucky and had an ensuite room.... I would not have been able to stay and share facilities.....I had porridge for breakfast which was ok but there wasn't any honey or fresh fruit to add to it.... bit disappointed about that....
I left my phone charger in my room and staff have been very kind and sending it back to me..
Bed was comfortable, didn't like the lights over the bed they far too bright and couldn't move them in such a way that they didn't blind me.
Couldn't get the tv to work but by then I was too exhausted to do anything about it....had to boil kettle on floor as no plug sockets near the kettle etc.
Would I stay here again? If I wanted a cheap value for money price near to the hospital it would suffice..... I kept my car there at the awentsbury and got a taxi there and back.... very reasonable rates with no worries or stress of parking in the hospital car park
真實旅客
於 2019 年 2 月住了 1 晚
4/10 欠佳
真實旅客
伴侶同遊, 商務旅客
2019年2月10日
不滿:職員與服務、設施服務和住宿狀況
Sorry to say very run down. Needs a full refit.
Very old world, stuck in the 1950s. Parking limited.
真實旅客
於 2019 年 2 月住了 1 晚
8/10 不錯
Geoffrey
2019年2月5日
讚好:整潔度、職員與服務和客房舒適度
Geoffrey
於 2019 年 1 月住了 1 晚
2/10 很差
真實旅客
2018年12月8日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Dreadful stay
The experience of staying in this hotel is horrible. I certainly would not touch it again.
First the hotel staff stole my stuff from the baggage case - this is utterly intolerable!!!!!
Othere issues were:
(1) the hotel staff was rude and not helpful
(2) the room and bedding staff were dirty
(3) the heater was turned off during the night and given it is an very old house (poor insulation), the room was very cold
(4) there was one day when the hot water and heater were completely broken down and thus there were no hot water and heater at all. Hotel was not even bother to appologize for the inconvenience.
真實旅客
於 2018 年 11 月住了 5 晚
8/10 不錯
Hannah
2018年11月29日
讚好:整潔度、職員與服務和住宿狀況
Hannah
於 2018 年 11 月住了 1 晚
6/10 一般
真實旅客
2018年11月29日
不滿:整潔度和客房舒適度
It is ok the room but it is not bad but share bathroom. It is uncomfortable. Need upgrade the building
真實旅客
於 2018 年 11 月住了 1 晚
2/10 很差
Sean
2018年11月28日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Truly Awful - Avoid at all costs
Our stay can only be described as awful. Terrible even. in my whole life I have never encountered such a horrible place. We left after one night due to various quality issues - no soap in dispenser, no shower gel, light in ensuite above sink did not work, floor not sealed properly at shower tray, hairs in shower tray, and toilet seat broken and insecure.
From a safety point of view the faceplate from one of the wall sockets was hanging off the wall, as was the faceplate for a (unused ?) telephone socket.
Mattress was completely worn and provided absolutely no support - you could feel the springs.
The Manageress was very helpful but was clearly constrained by what the owner allowed her to do. Overall we felt the place was like a doss-house, and we left a day early. It is a disgrace that Hotels.com list this "place". Our request for a refund for the second night was refused even though we had to go to a relatives to use their bathroom to wash and clean up.