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布萊頓格蘭德酒店的評價

4 out of 5
布萊頓格蘭德酒店
97-99 King's Road, Brighton, England

評價

9.0

卓越

10 分評分，優異；1551 則評價中有 1044 則" "
8 分評分，不錯；1551 則評價中有 311 則" "
6 分評分，一般；1551 則評價中有 115 則" "
4 分評分，欠佳；1551 則評價中有 43 則" "
2 分評分，很差；1551 則評價中有 38 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
We enjoyed our stay at Grand Hotel Brighton. The service was impeccable. It elevated the whole experience at the hotel despite some hits and misses. Every staff was professional and friendly (even their uniform was tastefully designed). The lobby and lounge were beautiful, giving us a really good impression of the hotel. However, while we were aware of the history of the hotel, the bathroom was a bit tricky to use. It was obviously dated and needed some refurbishment work. The water pressure was very strong, but the leaking was inevitable too. This resulted in a very humid room with weak ventilation. And the toilet was kind of hard to flush. The room itself was reasonable. It was definitely comfortable. We were also surprised by the movie entertainment offered. Breakfast was very nice too. We often got a window table with a sea view.
於 2023 年 10 月住了 3 晚
Duty Manager 於 2023年11月10日的回應
Thank you for taking the time to let us know your feedback. I am pleased you had a lovely time. I have passed over your feedback to the team. We hope to welcome you back soon. Kind Regards, Paige

8/10 不錯

Hei Man

親子同遊
比較舊的房間, 打開張床墊就見到一隻曱甴, 嚇到女兒說不要睡. 对面馬路就是海滩, 后面是shopping center, 比較方便. 到这些小鎮, 要張就一下.
於 2023 年 9 月住了 1 晚

10/10 優異

Ben

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay at the Grand. Top location, clean rooms and delicious breakfast. Will stay again.

10/10 優異

jasmeet

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was large, quiet and clean. Staff were very welcoming.
於 2024 年 4 月住了 1 晚

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 4 月住了 1 晚

8/10 不錯

Shirley

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel nice staff
於 2024 年 4 月住了 2 晚

6/10 一般

Stuart

多人同遊
VRBO cocked up our original accomadation so had to put us up here as emergency accomadation. It did the job, plus it was free, so
於 2024 年 4 月住了 1 晚

10/10 優異

Ben

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, friendly staff. Room very clean. Centrally located on seafront a short walk to city centre.
於 2024 年 4 月住了 2 晚

10/10 優異

Petet (Dover)

親子同遊, 伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Great hotel. Great breakfast superb accommodation. Great staff. Excellent for my dog.
於 2024 年 3 月住了 3 晚

8/10 不錯

Kolbrun

讚好：整潔度和職員與服務
於 2024 年 3 月住了 4 晚

8/10 不錯

Melissa

伴侶同遊
讚好：整潔度和設施服務
Unfortunately there was nobody to help with bags when arriving at the hotel which meant carrying heavy cases up the entrance stairs ourselves. Staff were lovely although one of the concierge was extremely rude... Will put it down to them having a bad day. Fast easy check in. Reception staff were so helpful and very friendly. Room was slightly underwhelming with a bit of a musty smell. It was an inbound room so unfortunately no views but we knew this upon booking it. Overall it was a good stay but I'm not sure we will be in a hurry to book again
於 2024 年 3 月住了 1 晚

10/10 優異

Vicente

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Bonita vista frente al mar
於 2024 年 3 月住了 2 晚

10/10 優異

June

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚

10/10 優異

Susan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a room which my husband found very noisy and I asked to be moved and the reception staff where excellent we where moved to another room which was very quiet and he slept a lot better. The bar staff were also very nice they even remembered our drinks order. It’s the little things that make a stay even better. Thankyou.
於 2024 年 3 月住了 2 晚
Duty Manager 於 2024年3月26日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

6/10 一般

Katarina

不滿：住宿狀況
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月26日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

6/10 一般

Zachary

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月22日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

6/10 一般

Jacqueline

讚好：職員與服務
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月22日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

James

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice Victorian hotel
Duty Manager 於 2024年3月20日的回應
Thank you for taking the time to let us know your feedback. We hope you return soon. Kind Regards, Paige

10/10 優異

Osman

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月19日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

LesleyAnn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月19日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

8/10 不錯

Debra

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Hotel has 2 nice bars where you can go and relax . The rooms are dated but comfortable. The room we had waa quiet apart from screaming kids at 6am in the morning in the corridor outside the room .
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月19日的回應
Thank you for taking the time to let us know your feedback. I will make sure to pass over your feedback .We hope to welcome you back soon. Kind Regards, Paige

2/10 很差

Clare

於 2024 年 3 月住了 3 晚

10/10 優異

Chas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel staff were clearly well trained in being helpful and friendly. They made our much too short overnight stay really enjoyable. The Grand pricing was also quite reasonable for our Monday night stay, in fact below that of the Hilton, where we usually stay. But may not in future, especially as their wifi is only free when booking through the HHonors website. The Grand's is free. Car parking is really expensive with the Hilton carpark being the nearest charging £36 overnight. But at least it was very secure.
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月13日的回應
Thank you for taking the time to let us know your feedback. We hope you return soon. Kind Regards, Paige

10/10 優異

Steven

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Lovely, grand British seaside hotel, oozing charm and tradition without being stuffy or pretentious. Enjoyed a relaxing weekend here while visiting for a show at the Brighton centre, which is located next door to the hotel
於 2024 年 3 月住了 2 晚
Duty Manager 於 2024年3月13日的回應
Thank you for taking the time to let us know your feedback. We hope you return soon. Kind Regards, Paige

10/10 優異

Hayley

於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月30日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

Jacqueline

於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月26日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

6/10 一般

tina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was in a great location lovely breakfast But very disappointed with our superior room the glass was frosted so we couldn’t see out and felt prison like/claustrophobic I wouldn’t expect that in a standard room ( would of preferred a view of anything than not been able to see out,)
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月5日的回應
Thank you for taking the time to let us know your feedback. I am sorry to hear you was disappointed with the frosted glass we have this with our inland rooms to stop people from looking in. I will make sure to pass over your feedback to the team regarding this as we are currently going through a refurbishment. Kind Regards, Paige

10/10 優異

Fiona (Arundel)

多人同遊
The grand is iconic … but everywhere could do with a bit of TLC it’s all a bit tired and needs a lick of paint. That said, great location and a comfy bed and a proper power shower!
於 2024 年 3 月住了 1 晚
Duty Manager 於 2024年3月5日的回應
Thank you for taking the time to let us know your feedback. I am pleased you feel we are greatly located. We are currently going through a refurbishment and hope to welcome you back when completed. Kind Regards, Paige

10/10 優異

Julia

讚好：整潔度、職員與服務和住宿狀況
I always stay at The Grand when I’m in Brighton, which is often. Best hotel, beautiful setting and the staff are amazing! Especially the gentlemen that greet you at the door!
於 2024 年 2 月住了 4 晚
Duty Manager 於 2024年3月5日的回應
Thank you for taking the time to let us know your feedback. I am pleased we are your go to hotel. I will make sure to pass over your kind words and hope to welcome you back again soon. Kind Regards, Paige

10/10 優異

Stephen

讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s a real treat to stay at The Grand off-season I’ll look forward to going back in the future.
於 2024 年 2 月住了 2 晚
Duty Manager 於 2024年3月1日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

Diana

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Duty Manager 於 2024年3月1日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

8/10 不錯

John

伴侶同遊
讚好：整潔度、職員與服務和設施服務
We have now stayed at the Grand several times, and really like it. The staff are outstanding; cheerful, helpful and polite. This time there were a couple of problems. Minor ones, but worth mentioning. The toilet in our room was faulty and wouldn't flush properly. Also, some the usual items in the breakfast buffet weren't available. No tomatoes, and no vegetarian sausages, two things that we very much enjoy as part of the Grand breakfast. Nevertheless, it is a fine hotel, and we hope to stay there again.
於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年2月27日的回應
Thank you for taking the time to let us know your feedback, I am glad to hear you are a returning guest!. I will make sure to pass over your feedback to the team to look into. We look forward to your returns. Kind Regards, Paige

10/10 優異

Taylor

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年3月1日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

George

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff couldn’t do enough. As special mention to the bell-boys who had a smile on their faces at all times
於 2024 年 2 月住了 2 晚
Duty Manager 於 2024年2月27日的回應
Thank you for taking the time to let us know your feedback, We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

Valerie

於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年3月22日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

Nicole

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I loved the hotel regency features the room was clean spacious the staff were absolutely wonderful . In the breakfast room franco was a delight he was cheerful chatty happy helpful all the staff in the hotel go out of there way to help . Only downside is the grand does not include breakfast in there price anymore which is a shame . But apart from that it was a wonderful break loved sitting in the lounge b est hotel .
於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年2月23日的回應
Thank you for taking the time to let us know your feedback Nicole. I will make sure to pass over your kind words to the team. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

Nicole

家人同遊
讚好：設施服務
The room was perfect for my mother and I the staff were so helpful clean modern room . The breakfast a huge selection. The staff were excellent in the breakfast room the whole team franco was absolutely fantastic with my mum joking cheerful the whole team Thankyou for another wonderful year .
於 2024 年 2 月住了 2 晚
Duty Manager 於 2024年2月23日的回應
Thank you for taking the time to let us know your feedback Nicole. I am pleased you and your mum had a wonderful stay and i will make sure to pass over your feedback to the team. We hope to welcome you both back soon. Kind Regards, Paige

4/10 欠佳

Victoria

於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年3月22日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

Matthew

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was wonderful.
於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年2月17日的回應
Thank you for taking the time to let us know your feedback Matthew. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

Dan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing old world opulence, incredible view, brilliant staff… the only thing that wasn’t incredible was the very average breakfast
於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年2月13日的回應
Thank you for your kind words Dan, I am pleased you had a wonderful stay and enjoyed the views. I will make sure to pass over your feedback to the team. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

Kathy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location with outstanding service. Bar area lively and welcoming
於 2024 年 2 月住了 2 晚
Duty Manager 於 2024年2月10日的回應
Thank you for taking the time to let us know your feedback Kathy. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

gary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All good we go back again
於 2024 年 2 月住了 2 晚
Duty Manager 於 2024年2月10日的回應
Thank you for taking the time to let us know your feedback Gary. Kind Regards, Paige

8/10 不錯

Bev

於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年3月22日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

10/10 優異

Nigel

伴侶同遊
Had a great time lovely hotel
於 2024 年 1 月住了 1 晚
Duty Manager 於 2024年2月6日的回應
Thank you for your feedback Nigel. Kind Regards, Paige

10/10 優異

Clare

於 2024 年 2 月住了 1 晚
Duty Manager 於 2024年3月22日的回應
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards, Paige

8/10 不錯

stewart

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Duty Manager 於 2024年1月31日的回應
Thank you for your feedback Stewart. Kind Regards, Paige

10/10 優異

Natalie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Duty Manager 於 2024年1月30日的回應
Thank you for taking the time to let us know your feedback Natalie. We hope you return soon. Kind Regards, Paige

10/10 優異

Paul

讚好：住宿狀況
Amazing
於 2024 年 1 月住了 1 晚
Duty Manager 於 2024年1月30日的回應
Thank you for taking the time to let us know your feedback Paul. We hope you return soon. Kind Regards, Paige

10/10 優異

John

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
A very pleasant place to stay. The staff make a real effort to be friendly, and the breakfast is excellent, with lots of options including an omelette station (my favourite). This was our second stay at The Grand, and we will be back again in February.
於 2024 年 1 月住了 1 晚
Duty Manager 於 2024年1月30日的回應
Thank you for taking the time to let us know your feedback John. I am pleased you had a lovely stay with us and feel our staff make great effort. I will make sure to pass over your kind words to our breakfast team. We hope you return soon. Kind Regards, Paige

10/10 優異

Rebecca

讚好：整潔度、職員與服務和住宿狀況
The Grand is the place to stay in Brighton A beautiful hotel
於 2024 年 1 月住了 1 晚
Duty Manager 於 2024年1月30日的回應
Thank you for taking the time to let us know your feedback Rebecca. We hope you return soon. Kind Regards, Paige