別墅, 2 間臥室 | 高級寢具、書桌、熨斗/熨衫板、免費 Wi-Fi

瓦特福德生態小屋旅館的評價

3 out of 5
瓦特福德生態小屋旅館
33 Loganlea Road, Waterford West, QLD

評價

7.4

不錯

10 分評分,優異;199 則評價中有 52 則" "
8 分評分,不錯;199 則評價中有 70 則" "
6 分評分,一般;199 則評價中有 42 則" "
4 分評分,欠佳;199 則評價中有 23 則" "
2 分評分,很差;199 則評價中有 12 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

7.2/10 

設施服務

7.0/10 

住宿狀況

7.2/10 

環保程度

評價

6/10 一般

真實旅客

不滿:整潔度、住宿狀況和客房舒適度
50 50
cockroaches found every night in the room, pest control necessary. No electricity in the room at midnight twice in the row, electrician necessary. others are ok. plenty of parking, good.
於 2019 年 11 月住了 4 晚
Econolodge 於 2019年12月8日的回應
Thank you for the feedback. Our sincere apologies for your recent experiences. Please contact us to share your feedback further so we can investigate the issues you had with your recent stay. Hope you will provide us another chance to turn your experience around.

4/10 欠佳

Michelle

不滿:整潔度、職員與服務和住宿狀況
I paid for a room 'deluxe suite' I was told. I was not informed of where and how to access the free WiFi. The air conditioning remote control holder had fallen off the room.. loose screws. The sliding door to the outdoor area was unlocked - unsecure. Unimpressed with the standards of this establishment personally. I left prior to check out.. no communication from the staff since!
於 2023 年 12 月住了 1 晚

8/10 不錯

Helen

於 2023 年 12 月住了 1 晚

10/10 優異

Ronald

於 2023 年 11 月住了 5 晚

6/10 一般

Maureen

於 2023 年 11 月住了 1 晚

10/10 優異

Aiden

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was amazing. The microwave was slightly outdated and make a lot of freaky noises but other than that it was beautiful
於 2023 年 11 月住了 2 晚

6/10 一般

Linzee

伴侶同遊, 多人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Room was a bit dirty, spa bath was completely broken and filthy. Charged us full price for the room. Shower tap was broken. Few bugs and a spider in the room.
於 2023 年 10 月住了 1 晚

8/10 不錯

marie

於 2023 年 10 月住了 1 晚

2/10 很差

Vickie

於 2023 年 10 月住了 1 晚

10/10 優異

Melissa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice clean room, was a pleasure to stay there
於 2023 年 10 月住了 3 晚
Manager 於 2023年10月28日的回應
Hi Melissa,Thank you for choosing your stay with us.We hope to welcome you back soon.

10/10 優異

Unaisi

讚好:整潔度、職員與服務和住宿狀況
An outdoor pool will be suitable for the weather
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月22日的回應
Vinaka Unaisi, thank you for choosing your stay with us. Your comments have been taken note of. We hope to see you back in the future.

8/10 不錯

Deborah

讚好:整潔度、設施服務和住宿狀況
Good value for the price
於 2023 年 10 月住了 3 晚
Reservations 於 2023年10月22日的回應
Thank you for choosing your stay with us and we look forward to welcome you back soon.

10/10 優異

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Reservations 於 2023年10月16日的回應
Thank you for choosing your stay with us.

10/10 優異

Sini

讚好:整潔度、職員與服務和住宿狀況
Very nice i love to go back there.
於 2023 年 10 月住了 1 晚
Reservations 於 2023年10月16日的回應
Thank you for choosing your stay with us.

8/10 不錯

Doug

讚好:整潔度、職員與服務和住宿狀況
Plenty of parking, convenient location.
於 2023 年 9 月住了 5 晚
Reservations 於 2023年10月16日的回應
Thank you for choosing your stay with us.

6/10 一般

Lisa

家人同遊
The room was spacious, but the place was run down and it wasnt a nice area.
於 2023 年 9 月住了 1 晚
Reservations 於 2023年10月16日的回應
Thank you for your comments which has been taken note of and we are working towards getting further improvements for the same.

10/10 優異

Stephen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚
Reservations 於 2023年10月16日的回應
Thank you for choosing your stay with us.

10/10 優異

Brett

讚好:整潔度、職員與服務和住宿狀況
No
於 2023 年 9 月住了 2 晚
Reservations 於 2023年10月16日的回應
Thank you for choosing your stay with us.

8/10 不錯

Anne

家人同遊
讚好:職員與服務
Steps up to the top for young legs
於 2023 年 9 月住了 1 晚
Reservations 於 2023年10月16日的回應
Thank you for choosing your stay with us.

8/10 不錯

PETER

商務旅客
讚好:整潔度、職員與服務和設施服務
It was ideally situated for needs. Really good value for money.
於 2023 年 9 月住了 2 晚
Reservations 於 2023年10月16日的回應
Thank you for choosing your stay with us

6/10 一般

Leslei

Its quite
於 2023 年 9 月住了 2 晚
Reservations 於 2023年9月13日的回應
We would like to thank you for choosing your stay with us. We look forward to welcoming you in the future.

10/10 優異

Elaine

於 2023 年 9 月住了 1 晚
Manager 於 2023年9月8日的回應
Thank you for choosing your stay with us and we look forward to welcoming you back in the future.

6/10 一般

Lepeti

讚好:職員與服務
不滿:整潔度和住宿狀況
You get what you paid for
於 2023 年 7 月住了 3 晚
Manager 於 2023年8月9日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Waterford. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 優異

Ezra

讚好:整潔度、職員與服務和住宿狀況
Great staff
於 2023 年 7 月住了 1 晚
Manager 於 2023年8月9日的回應
Thank you for your review which is highly appreciated. We look forward to welcoming you back in the future.

8/10 不錯

Fraser

讚好:整潔度、職員與服務和住宿狀況
The only issue in regards to my stay at the property was that the fridge in my room (room 14) was not working properly and this caused the drinks I had in there to freeze within hours of putting them in the fridge
於 2023 年 6 月住了 5 晚
Manager 於 2023年8月9日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Waterford. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 一般

Tarnia

伴侶同遊, 多人同遊
不滿:職員與服務和住宿狀況
Thr owner was very rude. But the cleaners were lovely and so very helpful. Thank you.
於 2023 年 7 月住了 2 晚
Manager 於 2023年8月9日的回應
Thank you for your response which is highly appreciated and we apologise for the inconvenience caused. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 不錯

Ann

於 2023 年 6 月住了 2 晚
Reservations 於 2023年7月5日的回應
Thank you for your review and we look forward to welcoming you again to our motel.

10/10 優異

Matthew

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Friendly staff and easy after hours check in
於 2023 年 6 月住了 1 晚
Reservations 於 2023年7月5日的回應
Thank you for your review and we look forward to welcoming you again to our motel.

10/10 優異

Paul

於 2023 年 5 月住了 1 晚
Reservations 於 2023年7月5日的回應
Thank you for your review and we look forward to welcoming you again to our motel.

6/10 一般

Richard

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel good.
於 2023 年 5 月住了 6 晚
Reservations 於 2023年7月5日的回應
Thank you for your review and we look forward to welcoming you again to our motel.

4/10 欠佳

bianca

伴侶同遊
不滿:設施服務和住宿狀況
this place was sketchy as hell, the vibe is OFF. facilities broken, the place looked like someone went "we should get a builder/painter/plumber to look at this" and some guy went "nah i can do that easy" and failed hard. saved this review until after i got my bond back which i did in full, was genuinely surprised when i got it all back because the whole thing is just OFF. to be fair though, it's waterford. being so close to loganlea this motel is probably a 5 star for the local area's standards. i would rate this a 2 star at best.
於 2023 年 4 月住了 3 晚

6/10 一般

PREDRAG

家人同遊, 商務旅客
Very old house furniture
於 2023 年 4 月住了 2 晚

2/10 很差

Kathryn

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Was close to where we had to go and shops were close. No fly screen in bathroom window, bathroom smells like sewerage, bed was broken, power points were loose from the wall, carpet was dirty and behind beds and bedside tables was rubbish, everything needed dusting, no face washers.
於 2023 年 4 月住了 2 晚
Manager 於 2023年4月4日的回應
Thank you for your comments and we would like to sincerely apologize for the inconvenience caused.We are seriously looking into this immediately to ensure improvements are made instantly. Once again sincere apologies and we hope to welcome you back in the future and definitely, you will find the difference yourself.

10/10 優異

Karen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room size was great. Clean. Good value. Could do with bit more cutlery.
於 2023 年 3 月住了 1 晚
Manager 於 2023年4月2日的回應
Thank you for choosing your stay with us. Your comments have been noted and will be taken into consideration to improve the services we provide.We would like to sincerely apologize for the inconvenience caused.Look forward to welcoming you again in the future.

6/10 一般

Arthur

不滿:整潔度
The room was not serviced regularly
於 2023 年 3 月住了 17 晚
Manager 於 2023年4月2日的回應
Thank you for choosing your stay with us. We have taken your comments into consideration and we will work towards further improving the services that we provide.We would like to sincerely apologize for the inconvenience caused and we look forward to welcoming you again in the future.

10/10 優異

Moses

於 2023 年 2 月住了 1 晚
Manager 於 2023年4月2日的回應
Thank you for choosing your stay with us. And we are working on further improving the services that we provide to our guests.We hope to welcome you again in the future.

6/10 一般

Antoinette

家人同遊, 商務旅客
讚好:職員與服務
不滿:設施服務
Room was ok, very limited kitchenware provided (no cutlery) staff were friendly though and it was the cheapest option around. You get what you pay for I guess.
於 2023 年 2 月住了 2 晚
Reservations 於 2023年2月23日的回應
Hi Antoinette, Apologies for the inconvenience caused. Definitely, we are taking your comments positively to further improve our services. We would like to thank you for choosing your stay with us.

4/10 欠佳

Gabrielle

家人同遊
讚好:職員與服務
不滿:整潔度
The fridge had hair in the bottom.gross
於 2023 年 2 月住了 2 晚
Reservations 於 2023年2月15日的回應
Hi Gabrielle, Our sincere apologies for the inconvenience caused. And your comments has been taken note of and we will definitely look into this and will work on rectifying this immediately taking this into consideration as a matter of urgency.Thank you for choosing your stay with us and we hope to see you back and will assure you that this is not repeated in future.Once again a sincere apologies for the inconvenience caused which is highly regretted.

2/10 很差

Amanda

親子同遊
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
The staff at check in were friendly enough. The room was basic - we found a pillow without pillow protector and a large old blood stain on it. The windows didn’t have locks and could be easily opened, the door had a very simple lock that if you pulled the handle down when locked from the inside it unlocked! I was travelling by myself ( mum) with my 3 young daughters- Late into the night we had someone knock at our door which made us all feel very unsettled, there was so much noise with people stomping up the stairs and doors slamming all through the night ( after finally falling asleep- I was woken with my heart racing after a massive bang which I think was a door slamming). Needless to say I didn’t sleep for the rest of the night as I didn’t feel safe. We were supposed to stay 2 nights and had paid for 2 nights - I booked alternative accommodation for the following night and got out of there as fast as we could. We didn’t get refunded 😡
於 2023 年 1 月住了 2 晚
Reservations 於 2023年2月15日的回應
Hi Amanda,Thank you for choosing your stay with us.We would like to sincerely apologize for the inconvenience caused. We have taken your comments into consideration and will be working toward them immediately.Once again sincere apologies.

8/10 不錯

Claudette

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Food outlets in the area, so convenient. My room was away from the street so it was quiet. However don’t rely on the check in time published on the internet. I arrived on time to find reception was closed. However reception left instructions in a sms. This was an average place to stay for an overnight stay. Room needed to be cleaned of crumbs.
Mickey 於 2022年12月30日的回應
Hi Claudette,Thanks for your reviewOur reception is usually open till 8 pm unless the manager has to look after a guest. We will work on your feedback and make sure the next time you stay with us you have an effortless Check-In and a Spotless room.

2/10 很差

Samantha

不滿:整潔度、設施服務和住宿狀況
I wasn’t happy with my stay and won’t be coming back. Bathroom smelled really bad, only two towels in room even though I booked x3 kids and myself in for the room, toilet buttons broken, fridge wasn’t clean, beds were uncomfortable, power point wasn’t fixed to wall properly and come away from wall a little when I went to plug my phone into it which isn’t safe for kids. Don’t recommend this property at all
Mickey 於 2022年12月30日的回應
Hi Samantha,Apologies for the issues you had during your stay. We at Econolodge try to make constant renovations and improvements in our rooms as well as fix any maintenance issues. We will work on your feedback with the relevant departments.

8/10 不錯

Brendan

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 12 月住了 1 晚

10/10 優異

Marian

6/10 一般

GARY

伴侶同遊
不滿:職員與服務
Motel is a bit run-down. Stayed for 1 night after a long day driving. Imotel was noisy at night. Next day, 8:15am. Door knocking by the staff very loud and rude: Time to check out? Or stay?
於 2022 年 11 月住了 1 晚
Mickey 於 2022年12月30日的回應
Hi Gary,Apologies for the Inconvenience you faced during your stay. We have a manager onsite and our guests contact the manager in case of noise complaints as we like our guests to have a peaceful sleep.Our housekeepers start at 9:00 am and only start knocking on doors after 10:00 am. We will definitely pass on your feedback to our housekeeping team and make improvements.Thanks for choosing to stay with us and We hope you will stay with us again in future Thanks for staying

10/10 優異

Tanya

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 11 月住了 2 晚

8/10 不錯

Nicholas

8/10 不錯

Lani

於 2022 年 10 月住了 2 晚

10/10 優異

Amy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient location
於 2022 年 10 月住了 1 晚

4/10 欠佳

Shane

讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
於 2022 年 10 月住了 2 晚

6/10 一般

Moses

於 2022 年 10 月住了 4 晚