室外泳池;躺椅

凱萊大酒店的評價

4 out of 5
凱萊大酒店
14 Carol Avenue, Springwood, QLD

評價

8.4

很好

10 分評分,優異;203 則評價中有 92 則" "
8 分評分,不錯;203 則評價中有 75 則" "
6 分評分,一般;203 則評價中有 24 則" "
4 分評分,欠佳;203 則評價中有 8 則" "
2 分評分,很差;203 則評價中有 4 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Amanda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Peter (Cherrybrook)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well maintained room. The keycard system is difficult to use at times is about the only negative.
於 2024 年 1 月住了 4 晚

10/10 優異

Amanda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Amanda

於 2023 年 12 月住了 1 晚

6/10 一般

真實旅客

讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Aircon was too noisy making it hard to sleep.... lights too dim to read any book while sitting... Wifi didn't work.... so no internet available... office was closed when we went to hotel
於 2023 年 12 月住了 1 晚

10/10 優異

shane

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Justine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
What pleasantly surprised by this little gem. A lovely hotel that is very clean and modern. Parking was easy too. Staff were very friendly and helpful.
於 2023 年 12 月住了 2 晚

2/10 很差

ian

家人同遊
讚好:整潔度
於 2023 年 12 月住了 1 晚

8/10 不錯

Elizabeth

讚好:整潔度、職員與服務和住宿狀況
The room was lovely. Very clean and no guest or traffic noise. The only thing we didn't like was room air conditioner was noisy. Would stay here again and highly recommend
於 2023 年 12 月住了 2 晚
Natasha Hurst - Hotel Manager 於 2023年12月14日的回應
Hello ElizabethThank you for your lovely review. We are pleased you enjoyed your stay. We have asked our maintenance team to look at the air conditioner, in case there is an issue with the fan. Safe travels and we hope to welcome you back again soon.

8/10 不錯

Joanne

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Natasha Hurst - Hotel Manager 於 2023年11月16日的回應
Thank You!Safe Travels and we hope to see you again soon.

10/10 優異

Janis

於 2023 年 10 月住了 2 晚
Natasha Hurst - Hotel gloria 於 2023年11月23日的回應
Thank you for taking the time to review your stay, we are so pleased you enjoyed it. Safe Travels!

8/10 不錯

Henry (Wellesley St)

商務旅客
讚好:整潔度
limited carparks in the hotel basement, many spaces are reserved, not for guest parking.
於 2023 年 10 月住了 2 晚
. 於 2023年11月7日的回應
Hi HenryThank you for taking the time to review your stay with Hotel Gloria. We are glad you enjoyed your stay. We do only have a limited number of complimentary carparks, I hope the parking didn't dampen your stay with us as we hope to welcome you back soon. Kind regards Natasha Hurst Hotel Manager

4/10 欠佳

Sophie

伴侶同遊
讚好:職員與服務
不滿:整潔度
Blood on pillow during stay. Staff were quick to rectify but whole place suddenly felt dirty to us. We could not wait to leave.
於 2023 年 10 月住了 2 晚
. 於 2023年11月7日的回應
Hi SophieThank you for bringing this to our attention, Our reception staff are only to happy to rectify any issues that arise. I have met with the housekeeping team and discussed the issue and we are truly sorry this has occurred. We have also spoken with the laundry as well. Safe Travels !Kind regardsNatasha HurstHotel Manager

8/10 不錯

Andrew

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Natasha Hurst - Hotel Manager 於 2023年11月16日的回應
Thank you AndrewSafe Travels!

10/10 優異

Courtney

於 2023 年 10 月住了 1 晚
Natasha Hurst - Hotel Manager 於 2023年11月16日的回應
Hi CourtneyThank you for taking the time to review your stay. We are pleased you enjoyed your time with us.

10/10 優異

Peter

Tidy place will stay again
於 2023 年 10 月住了 2 晚
Natasha Hurst - Hotel Manager 於 2023年11月16日的回應
Thank you Peter. We appreciate your kind words and look forward to seeing you again.

10/10 優異

Sandra

讚好:整潔度、職員與服務和住宿狀況
Great place to stay
於 2023 年 9 月住了 1 晚
Natasha Hurst - Hotel Manager 於 2023年11月16日的回應
Thank you!We are pleased you enjoyed your stay.

8/10 不錯

Gregory

於 2023 年 8 月住了 1 晚
Natasha Hurst - Hotel Manager 於 2023年9月4日的回應
Hi GregoryWe appreciate your review, hope to see you again soon.

8/10 不錯

Analia

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Natasha Hurst - Hotel Manager 於 2023年9月4日的回應
Thank you Analia!We hope to welcome you back in the near future.

8/10 不錯

Kaylene

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy check in, friendly staff, great authentic American Bourbon Bar and Grill restaurant
於 2023 年 8 月住了 1 晚
Natasha Hurst - Hotel Manager 於 2023年9月4日的回應
Hi KayleneThank you for taking the time to review your stay, we are so pleased you enjoyed it. We would love to see you again soon. Safe travels.

10/10 優異

William Keith

伴侶同遊
讚好:整潔度和住宿狀況
Really enjoyed our stay, The restaurant attached had a wonderful atmosphere and menu. Thew food was great. I have stayed here before and I will be back
於 2023 年 8 月住了 1 晚
Natasha Hurst - Hotel Manager 於 2023年9月4日的回應
Hi WilliamThank you for your kind words, I will pass them onto the restaurant as well. Looking forward to welcoming you back soon. Safe travels.

8/10 不錯

David

讚好:整潔度、職員與服務和住宿狀況
Easy to get to, convenient to Southern Brisbane etc
於 2023 年 2 月住了 1 晚
Natasha Hurst - Hotel gloria 於 2023年8月2日的回應
Hi DavidThank you for your review we appreciate your kind words. We hope to welcome you back soon - Safe travels!

8/10 不錯

Michael

讚好:職員與服務和住宿狀況
The room was nice, clean and big
於 2023 年 7 月住了 1 晚
Natasha Hurst - Hotel Gloria 於 2023年8月2日的回應
Hello MichaelWe are happy you enjoyed your stay and appreciate your time in reviewing us. Come back soon!

10/10 優異

Washington

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Natasha Hurst - Hotel Gloria 於 2023年8月2日的回應
Hello WashingtonThank you for taking the time to review your stay. We are so pleased you enjoyed it. Safe travels and see you soon!

10/10 優異

Joe

讚好:整潔度、職員與服務和住宿狀況
Excellent all around
於 2023 年 6 月住了 3 晚
Natasha Hurst - Hotel Gloria 於 2023年8月2日的回應
Hi JoeThank you for the wonderful review. We are pleased you enjoyed your stay. Safe travels and we hope to see you again soon.

10/10 優異

Leanne

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great location with excellent restaurant. Very reasonably priced. I will be recommending this hotel to my friends.
於 2023 年 6 月住了 2 晚
Natasha Hurst 於 2023年6月14日的回應
Hi LeanneThank you for your kind comments, we are so pleased you enjoyed your stay. We look forward to welcoming your back soon - Safe Travels!Kind regardsNatasha HurstHotel Manager

6/10 一般

Kirstin

商務旅客
讚好:整潔度和職員與服務
This is shared accommodation (hotel guests and renters) The accommodation is okay. Some of the renters are rather noisy at night.
於 2023 年 5 月住了 7 晚
Natasha Hurst 於 2023年6月14日的回應
Hi KirstinThank you for reviewing Hotel Gloria. Yes the build has residential and hotel units however it is not shared accommodation you do have your own private units/rooms you are only sharing facilities like the pool and gym areas. I am sorry to hear that your stay was dampen by other people in the building, please note for future stays we do have security available after hours should you have any issues including noise. We hope your trip away continues to be pleasant and we wish you a safe journey. Kind regardsNatasha HurstHotel Manager

8/10 不錯

Peter

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Natasha Hurst 於 2023年5月12日的回應
Hi PeterThank you for taking the time to review your stay, We are happy you enjoyed your time with us. We would love to welcome you back soon. Kind regardsHotel Manager

8/10 不錯

David

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was quite spacious, clean, and the decor was attractive and comfortable. The only complaint would be the key card system was inconsistent, needing to re-enter the card in elevator and underground parking.
於 2023 年 4 月住了 1 晚
Natasha Hurst 於 2023年4月30日的回應
Hi DavidThank you for taking the time to review your stay with us. We are pleased you enjoyed your time at Hotel Gloria. The key system is under review with the body corporate for future replacement. We would love to welcome you back soon. Kind regards Natasha Hurst Hotel Manager

10/10 優異

Chantelle

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good times
Relaxing
於 2023 年 4 月住了 1 晚
Natasha Hurst 於 2023年4月30日的回應
Thank you Chantelle!We would love to welcome you back soon. Safe Travels.Kind regardsNatasha Hurst Hotel Manager

10/10 優異

JOHN

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 1 晚
Natasha Hurst 於 2023年5月12日的回應
Hi JohnThank you for your review. We are pleased you enjoyed your stay. Safe travels and we hope to see you again soon. Kind regardsHotel Manager

10/10 優異

Justin

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great quiet location, perfect hotel to just totally switch off. I recommend taking a walk along the river on the mangroves boardwalk, beautiful.
於 2023 年 3 月住了 2 晚
Natasha Hurst 於 2023年4月30日的回應
Hi JustinWe appreciate the kind review. Safe Travels!Kind regardsNatasha HurstHotel Manager

10/10 優異

Cameron

於 2023 年 3 月住了 1 晚
Natasha Hurst 於 2023年4月30日的回應
Thank You! We are pleased you enjoyed your stay. We hope to see you again soon. Kind regardsNatasha Hurst Hotel Manager

10/10 優異

MELISSA

伴侶同遊
讚好:整潔度和職員與服務
Pleasant staff and value for money
於 2023 年 3 月住了 1 晚
Natasha Hurst 於 2023年3月19日的回應
Hi MelissaThank you for your lovely review. We are so pleased you enjoyed your stay. We can't wait to welcome you back soon.

10/10 優異

William Keith

伴侶同遊
讚好:職員與服務
I’ve stayed here a number of times. Love the place. I’ll be back for sure
於 2023 年 2 月住了 1 晚
Natasha Hurst 於 2023年3月19日的回應
Hi WilliamThank you for taking the time to review Hotel Gloria. We are delighted you enjoy staying with us. Safe travels and we look forward to welcoming you back soon.

10/10 優異

LAWRENCE

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good hotel
於 2023 年 2 月住了 1 晚
Natasha Hurst 於 2023年3月19日的回應
Hi LawrenceThank you for the kind review, we are pleased you enjoyed your stay - Safe Travels!

10/10 優異

Blagoj

伴侶同遊
讚好:設施服務和住宿狀況
location & parking
於 2023 年 2 月住了 2 晚
Natasha Hurst 於 2023年2月13日的回應
Thank you for your lovely review. We are so pleased you enjoyed your stay. Hotel Gloria looks forward to welcoming you back soon. Kind regardsHotel Manager

2/10 很差

Amanda

於 2023 年 2 月住了 1 晚
Natasha 於 2023年2月13日的回應
Hotel Gloria is sorry to hear you didn't enjoy your stay. Please feel free to contact us with the details of any issues so we can look into them. King regards Hotel Manager

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay, friendly reception staff.
於 2023 年 1 月住了 1 晚
Natasha 於 2023年2月10日的回應
Thank you for your kind review. We hope to welcome you back soon.Kind regardsNatasha HurstHotel Manager

10/10 優異

Paul

讚好:整潔度、職員與服務、設施服務和住宿狀況
I caught public transport to Springwood, alighting at the Springwood station. Hotel is conspicuous from the moment you alight and start walking, making it very easy to find.
Natasha 於 2023年2月10日的回應
Hi Paul, Thank you for your review, we are pleased you enjoyed your stay and look forward to seeing you again soon. Kind regards Natasha HurstHotel Manager

8/10 不錯

Richard

讚好:整潔度、職員與服務、設施服務和住宿狀況
Bed on the hard side. Tv linked to Fox was a pain.
於 2022 年 12 月住了 1 晚

10/10 優異

Jasmine

8/10 不錯

Brad

讚好:整潔度、職員與服務、設施服務和住宿狀況
Pretty nice. Would go back

10/10 優異

Kerry

於 2022 年 11 月住了 1 晚

10/10 優異

William

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Been here before, and will certainly be back
於 2022 年 11 月住了 1 晚

10/10 優異

Lisa

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly, helpful and check in was very easy.
於 2022 年 11 月住了 1 晚

8/10 不錯

Vicky

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
15min wait for reception. Sign was out be back in 5min, more like 15min, during check in time.
於 2022 年 11 月住了 1 晚

8/10 不錯

joanna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were fantastic and the room was very clean. Parking was very easy and secure. The bed mattress was a bit too hard for us, but the pillows were great.
於 2022 年 11 月住了 1 晚

8/10 不錯

dwane

讚好:整潔度和職員與服務
👍
於 2022 年 10 月住了 2 晚

6/10 一般

Nicole

讚好:整潔度、職員與服務、設施服務和住宿狀況
convenient; accesible; standard and useful; didn't like the noise from the road; car parks too tight
於 2022 年 9 月住了 7 晚