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睡帽春木酒店的評價

3.5 out of 5
睡帽春木酒店
Cnr Springwood & Rochedale Road, Springwood, QLD

評價

8.4

很好

10 分評分，優異；74 則評價中有 41 則" "
8 分評分，不錯；74 則評價中有 16 則" "
6 分評分，一般；74 則評價中有 7 則" "
4 分評分，欠佳；74 則評價中有 6 則" "
2 分評分，很差；74 則評價中有 4 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Jade

家人同遊
讚好：整潔度和住宿狀況
The lady at front desk was amazing and so polite, loved our room
於 2024 年 1 月住了 1 晚

8/10 不錯

Preet

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Handy location, helpful staff provided early check-in and free drink at the pub, but the carpets could do with better cleaning.
於 2023 年 12 月住了 1 晚

6/10 一般

Cicelia

讚好：設施服務
I had to kill 2 cocroaches and it was hard since I had no bugspray with me. I also was charged way more than a feiwns who stayed here at the same time as me. I checked my invoice and said that the hotel was charging me for 2 people and I was only 1. I paid $400 more than my friend who also stayed here at the same time (we were both here to watch our daughters play netball) only foublnd out after wards we booked at the same place. She was also travelling on her own. But paid so much less than me.
於 2023 年 11 月住了 8 晚

10/10 優異

Dale

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked everything perfect location and comfortable
於 2023 年 11 月住了 2 晚

8/10 不錯

Jonathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Easy and cozy.
Great location. Easy walk to the shops, restaurants and bottle shops (if that’s your thing!). Offered free drink vouchers on arrival, and smart TV’s in each room. Nicely decorated, very clean, and everything needed for a short stay. Parking was safe and protected as well.
於 2023 年 10 月住了 1 晚
Nightcap 於 2023年10月27日的回應
Thank you for your review Jonathan. We look forward to welcoming you in the future.

6/10 一般

Albert

讚好：職員與服務
不滿：整潔度和住宿狀況
The room and bathroom were 5/10 cleanliness- aircon not 100% working / toilet seats were loose and flopped-bathroom sink tap alone is filthy- beds ok
於 2023 年 9 月住了 1 晚
Nightcap 於 2023年10月27日的回應
Thank you for your review Albert

6/10 一般

Nicole

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The room and space were good but we had ants by our toilets and then on our counter. In addition there was a bit of mold in the washroom that was quite visible. The staffwere great with getting us settled in.
於 2023 年 9 月住了 1 晚
Nightcap 於 2023年10月27日的回應
Thank you for your review Nicole

10/10 優異

Kath

於 2023 年 8 月住了 1 晚

4/10 欠佳

Darren

商務旅客
不滿：整潔度和住宿狀況
Although the property offers good lighting for added security the location is extremely noisy next to the road and the motorbikes going through the McDonalds drive thru during the night.
於 2023 年 7 月住了 2 晚
Nightcap 於 2023年8月11日的回應
Thank you for the review Darren

10/10 優異

Kylie

於 2023 年 7 月住了 1 晚
Nightcap 於 2023年8月11日的回應
Thank you for your review Kylie. We look forward to welcoming you in the future.

10/10 優異

Mohammad

讚好：整潔度、職員與服務和住宿狀況
This safe property
於 2023 年 6 月住了 1 晚

10/10 優異

Washington

於 2023 年 5 月住了 1 晚

2/10 很差

Heather

於 2023 年 4 月住了 1 晚

4/10 欠佳

Narelle

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
No ensuite no ceiling fans dodgy aircon no wardrobe in main bedroom weird room set up queen bed not king no dishwasher expensive rates
於 2023 年 3 月住了 2 晚

10/10 優異

Jillian

家人同遊
讚好：職員與服務、設施服務和住宿狀況
The bed and shower are amazing and the parking is easy with a large vehicle
於 2023 年 3 月住了 1 晚

6/10 一般

Shane

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Noisy air conditioner
Clean, comfortable. Unfortunately my air conditioner was very loud and was unusable through the night. Was not good considering 34 degree days. Other than that it was ok.
於 2023 年 1 月住了 1 晚

10/10 優異

Sunita

讚好：整潔度
Clean and tidy
nightcap 於 2023年1月18日的回應
Thank you for your review Sunita. We look forward to welcoming you in the future.

10/10 優異

Aminullah

讚好：整潔度
It’s was great absolutely
Nightcap 於 2023年1月9日的回應
Thank you for your review. We so look forward to welcoming you back in the future

10/10 優異

Karen

於 2022 年 11 月住了 1 晚

2/10 很差

Daryl

不滿：職員與服務、設施服務和住宿狀況
Our room leaked while it was raining. Not a small leak, the floor was all sloshy, it leaked from the light bracket onto the bed and floor. Now this happens but the staff when I ran to tell them about it, just didn't care. I was not even offered an apology. I would of expected at least that. Poor form.
nickname 於 2022年11月21日的回應
Thank you for your review Daryl. We will take on board your comments.

10/10 優異

Gillian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely place to stay. Friendly staff and spacious room
於 2022 年 9 月住了 2 晚
nightcap 於 2022年11月21日的回應
Thank you for your review Gillian, we look forward to welcoming you in the future.

8/10 不錯

Christopher

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very clean and comfortable for overnight stay, easy access location and the bedding was also excellent. Unfortunately the very early commercial garbage trucks were annoying so early in the morning, around 4.00am :)
於 2022 年 8 月住了 1 晚

6/10 一般

Jessica

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
So so noisy this stay. Property alarm going off three separate times
於 2022 年 8 月住了 3 晚

2/10 很差

Carmel

於 2022 年 8 月住了 2 晚

8/10 不錯

Bradley

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were friendly, the room very clean and tidy, the WIFI works, and despite roadworks happening on one of the main roads next to the hotel the room was very quiet. The only downside is there is no Microwave in the room, otherwise I really enjoyed the stay.
於 2022 年 7 月住了 7 晚

10/10 優異

Joanne

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was good
於 2022 年 7 月住了 1 晚

10/10 優異

Bianca

於 2022 年 7 月住了 1 晚

4/10 欠佳

Danielle

家人同遊
不滿：整潔度、設施服務和住宿狀況
A small crawling bug was INSIDE of bed.Perhaps if guest car alarm? other room alarm? alarm in motel courtyard had not gone off three times from 5.30 am onwards, I might not have noticed. No tissues provided in room or bathroom. Inadequate steam extraction for simple quick shower. Really awful accomodation for the price paid, which is a central Brisbane price for a shoddy room adjacent to Logan highway.
於 2022 年 7 月住了 1 晚

4/10 欠佳

Joanna

於 2022 年 7 月住了 2 晚

10/10 優異

Ryan T

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A nice surprise from a brand we never heard of.
We did not know what to expect from a brand we had never heard of. Upon arrival we also were not too sure. It is attached to a casino and restaurant and nestled between fast food restaurants. The reception was extremely friendly and helpful. Our room was nicer then expected from the outside and the family suite was huge. Two separate bedrooms, a nice bathroom, kitchen and living area. All were very clean. Definitely recommend it.
於 2022 年 6 月住了 1 晚

2/10 很差

Stephen

伴侶同遊
When the fire siren goes off at 4.15 am and you sit outside until 7.15 and nobody is able to turn it off, no firemen arrive and there is nobody on the end of the phone to turn it off you can forget it. WH&S does not exist nor does sleep. The next night was a car alarm. If you want to sleep where you stay forget this place.
於 2022 年 5 月住了 1 晚

8/10 不錯

Peter

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nightcaps was next to the Springwood Hotel with great food and beer and a one minute walk.
於 2022 年 4 月住了 2 晚
nightcap 於 2022年5月10日的回應
Thank you for your review Peter. We look forward to welcoming you in the future.

10/10 優異

Haylee

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and well set out. We ate dinner at the adjoining sports bar and we were very happy with the service and staff. I thought it would be noisier than it was which was a nice and our little one slept well. Rooms were nice and dark and just a short walk to get a coffee and bakery items.
於 2022 年 4 月住了 1 晚
nightcap 於 2022年5月10日的回應
Thank you for your review Haylee. We look forward to welcoming you in the future.

10/10 優異

YUHUA

商務旅客
讚好：整潔度、設施服務和住宿狀況
very clean and spacious. close to coles and cafes
於 2022 年 2 月住了 2 晚
Nightcap 於 2022年3月4日的回應
Thank you for your review. We look forward to welcoming you back in the future

10/10 優異

Lee

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was clean and tidy. Their photos accurately represent the room. 😊 The beds are firm. Lots of pillows to choose from 😆
於 2021 年 12 月住了 1 晚

8/10 不錯

Brian

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 2 晚
Ara, Accom Team 於 2021年10月5日的回應
Thank you for your review

10/10 優異

Gay

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Well positioned and great meals in Sports Bar.
於 2021 年 8 月住了 3 晚
Ara, Accom Team 於 2021年10月5日的回應
Thank you for your kind works Gay. Hope to see you back again soon.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was very clean. All the staff were very nice and friendly and attentive to all requests. It was cold in Brisbane when we were there and the man on site came to show us how to use the heater within minutes. Will definitely recommend this place. I would stay here again.
於 2021 年 7 月住了 3 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和職員與服務
I was traveling for work and needed to be near-by. The staff location met all my needs. Its clean and tidy, with undercover parking in front of the room. The associated pub has good food.
於 2021 年 5 月住了 1 晚
Springwood Hotel 於 2021年5月12日的回應
Thank you for the great review, we hope to see you again soon.

6/10 一般

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nicely renovated, but just a bit noisy , noise from Road next to hotel and Maccas drive through. Great handy location though. Clean and in excellent condition.
於 2021 年 4 月住了 1 晚
Springwood Hotel 於 2021年4月14日的回應
Thank you for the review, we are glad you enjoyed the facilities. We have had guests mention that rooms 1-5 are on the quiter side, feel free to make a request for these rooms in the future and will we do our very best to accommodate. Kind regards Katie

10/10 優異

Keith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nitecap hotel
My stay was excellent, staff were friendly and room was fantastic, the shower head was amazing and the room had ample space
於 2021 年 4 月住了 1 晚
Springwood Hotel 於 2021年4月6日的回應
So glad you enjoyed your stay with us Keith, we hope to see you again soon. Kind regards Katie

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 12 月住了 6 晚
Springwood Hotel 於 2021年1月12日的回應
Thank you for your review.

10/10 優異

真實旅客

讚好：整潔度、職員與服務和設施服務
Room was comfortable, and location is handy. Couple of small handyman issues in room, didnt take away from stay.
於 2020 年 12 月住了 1 晚
Springwood Hotel 於 2020年12月31日的回應
Thank you for your review, we hope to see you again soon.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It ws vry good, clean great rooms and the staff very friendly.
於 2020 年 12 月住了 1 晚
Springwood hotel 於 2020年12月30日的回應
Thank you for your feedback, we look forward to seeing you again soon.

8/10 不錯

Lauren (Sunshine coast)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The cups and spoons weren't clean. But overall the room was clean and comfortable
於 2020 年 12 月住了 1 晚
Springwood hotel 於 2020年12月8日的回應
Hi Lauren, Sorry to hear the cups and spoons were not clean, this is not the standard we want. In future if you ever have any issues please contact the hotel and we can rectify immediately for you. We have a manager onsite from 8am-4am daily. Kind regards Katie

10/10 優異

Lynne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
a good place to stay on the outskirts of Brisbane
This motel room is attached to the hotel. It is away enough so that there is no associated noise or traffic. The room was very nice and spacious and in good condition. Everything was clean and comfortable. It is very close to shops and food.
於 2020 年 9 月住了 1 晚

8/10 不錯

真實旅客

於 2020 年 9 月住了 2 晚
Katie - Nightcap at Springwood 於 2020年9月10日的回應
Thank you for the great rating. Please let us know what we can do to make your stay a 5 star.

8/10 不錯

真實旅客

於 2020 年 7 月住了 5 晚
Katie - Nightcap at Springwood 於 2020年9月10日的回應
Thank you for the great rating. Please let us know what we can do to make your next visit 5 star.

10/10 優異

Margaret

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 7 月住了 1 晚
Katie - Nightcap at Springwood 於 2020年9月10日的回應
Thanks for the great rating Margaret, we hope to see you again soon.

6/10 一般

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was clean and very nicely refurbished. The issue was the noise from other guests who were drunk, yelling in carpark, slamming doors and making a disturbance until 1.45am. There was no-one to contact as the reception was unattended and no-one was answering the phone. There was no after-hours security contact. It got so bad I had to contact the local police.
於 2020 年 5 月住了 1 晚