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波因特布里斯本酒店的評價

4.5 out of 5
波因特布里斯本酒店
21 Lambert Street, Kangaroo Point, QLD

評價

8.8

優異

10 分評分，優異；1005 則評價中有 593 則" "
8 分評分，不錯；1005 則評價中有 271 則" "
6 分評分，一般；1005 則評價中有 92 則" "
4 分評分，欠佳；1005 則評價中有 30 則" "
2 分評分，很差；1005 則評價中有 19 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

2/10 很差

Chan

商務旅客, 多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad - almost a scam, not recommended
It is probably the WORST 4-star hotel that I have ever been to. The staff on the night shift was awfully rude - they would tease at you and offer unhelpful opinions. This hotel only provides one bottle of water per stay - it means if you stay in the same room for two days - you would still only get one bottle of water of 300ml. The rooms were dated and dirty. Some of the facilities obviously need some maintenance. The gym was so tiny and the breakfast was not a buffet style.
於 2023 年 12 月住了 2 晚
The Point Brisbane Hotel 於 2024年2月9日的回應
We are currently investigating your comments and immediate action will be taken to remedy any shortcomings. Thank you for bringing your concerns to our attention

10/10 優異

Yong Qiang

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 6 晚

2/10 很差

Cheong Lung Circle

於 2023 年 7 月住了 2 晚
The Point Brisbane Hotel 於 2023年8月23日的回應
Thank you for taking the time out to share your experience. Can you please elaborate your rating so I can address any issues that may need to be resolved. We hope to welcome you back in the near future. Warm regards, The Point Brisbane Hotel.

2/10 很差

Chun Fai

家人同遊
不滿：整潔度、職員與服務和住宿狀況
In fact
於 2023 年 1 月住了 4 晚
Aaron - General Manager - The Point Brisbane Hotel 於 2023年6月20日的回應
Greetings! I'm eager to learn more about your rating, especially considering our records indicate that you stayed with us over six months ago. Your feedback holds great importance to us, and we genuinely value the opportunity to delve deeper into your experience during your previous stay. Please feel free to share any specific details, concerns, or feedback you have regarding your rating. We are here to listen attentively and address any inquiries you may have. Safe travels, Aaron

10/10 優異

Pui Sing

家人同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
環境優美及寧靜，但附近的行人道路較為陡峭
於 2023 年 4 月住了 6 晚
The Point Brisbane Hotel 於 2023年4月10日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards,

10/10 優異

Michael

多人同遊
讚好：整潔度、職員與服務和設施服務
酒店的位置非常优越，就餐便利，前台服务态度很好！不过，餐厅的菜单有点儿贵。
於 2023 年 3 月住了 4 晚
Jenny :The Point Brisbane Hotel 於 2023年3月31日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very spacious and clean. The only negative side was the lighting, especially in the toilet. No suitable lighting for make up. Highly recommend the restaurant for lunch and dinner, but not breakfast (below standard). From the map, not too close to city center. But the city offers free shuttle and ferry to city center. There are buses also.
於 2023 年 3 月住了 1 晚
Jenny :The Point Brisbane Hotel 於 2023年3月17日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

6/10 一般

wing kit KEITH

不滿：整潔度和住宿狀況
於 2023 年 2 月住了 3 晚
Jenny :The Point Brisbane Hotel 於 2023年2月26日的回應
Thank you for the concerns you have raised which are currently being addressed. We look forward to delivering the perfect guest experience when next you stay. Warm regards

8/10 不錯

Kent

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
4 Stars hotel
於 2023 年 1 月住了 4 晚
Jenny :The Point Brisbane Hotel 於 2023年2月8日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience.

10/10 優異

Rebecca

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nitesh and his staff were exceptional. Went above and beyond to make my stay comfortable. Loved that I could walk story bridge easily from this location and access the restaurants and riverfront nearby. Will be back!
於 2024 年 4 月住了 1 晚

10/10 優異

Juliana

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Nitesh : The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

Hak (Burnaby)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location near ferry
於 2024 年 4 月住了 2 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

G Scott

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely quiet property. Lambrts for dinner was fantastic!
於 2024 年 4 月住了 4 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

8/10 不錯

Brian

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Great location
於 2024 年 3 月住了 8 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

Ashutosh

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
In the heart of city. Not much busy not too quite. Perfect.
於 2024 年 4 月住了 5 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

Danielle (CLaremont)

讚好：住宿狀況
於 2024 年 3 月住了 3 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

Ruth

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel. Great location. Wonderful, very helpful staff. Many thanks to Tia and Claireth. Highly recommended.
於 2024 年 4 月住了 3 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point

6/10 一般

Kerry

讚好：整潔度和職員與服務
於 2024 年 4 月住了 3 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for the concerns you have raised which are currently being addressed. We look forward to delivering the perfect guest experience on your next stay. Warm regards, The Point Brisbane Hotel.

10/10 優異

Shiva

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All good
於 2024 年 4 月住了 2 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point

10/10 優異

Corinna

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 4 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point

10/10 優異

Aida

讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome location, walkable from Hotel to CBD which has been picturesque. Also city hopper ferries , incredible. Easy access to a lot of places . I basically walked from the City Botanical Garden to Kangaroo Cliffs Point and to the hotel . It’s a long journey but I enjoyed a peaceful sunset walk .
於 2024 年 3 月住了 2 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point

10/10 優異

Bernard

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was our second holiday at The Point, the rooms are well appointed, amazing views of the city in our 9th floor balcony room, especially at night. Very comfortable king sized beds, Easy stroll to Dockside for city hopper water taxi. We definitely have no worries recommended this hotel.
於 2024 年 3 月住了 7 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point

6/10 一般

Chris

讚好：職員與服務和住宿狀況
Not impressed with The Point. Terrible smell from the room when I first walked in. They fixed that with bleach. I'm not a fan of getting info, menus etc, by taking a photo of a barcode off the tv. Why not have a hard copy I could read at my leisure.? They took $50 off my credit card on arrival, in case I stole anything. 4 working days later, it hasn't been refunded! Good money-maker for them. Next time I book a motel, I'll look for user-friendly, with no rip-offs.
於 2024 年 3 月住了 1 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for the concerns you have raised which are currently being addressed. We look forward to delivering the perfect guest experience on your next stay. Warm regards, The Point Brisbane Hotel.

8/10 不錯

Srikrishna

讚好：整潔度和住宿狀況
Convenient location near the city Clean accommodations Good breakfast Courteous and friendly serving staff Some staff may ask for proof of age for infants under 2 years old for complimentary breakfast Parking could be challenging during peak times, but off-street parking is available.
於 2024 年 3 月住了 4 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point

10/10 優異

Padraic

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good hotel
於 2024 年 3 月住了 3 晚
Teri : The Point Hotel Brisbane 於 2024年4月1日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

8/10 不錯

Linda (Delta)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Only had a one night stay but room was clean and had everything we needed. Had dinner at restaurant in hotel and had a very good meal with good service.
於 2024 年 3 月住了 1 晚
Teri : The Point Hotel Brisbane 於 2024年4月1日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Teri : The Point Hotel Brisbane 於 2024年4月1日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

Katelyn

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfy bed
於 2024 年 3 月住了 1 晚
Teri : The Point Hotel Brisbane 於 2024年4月1日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

8/10 不錯

Glen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A
於 2024 年 3 月住了 1 晚
Teri : The Point Hotel Brisbane 於 2024年4月1日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

8/10 不錯

Virginia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice room and balcony. Only negative was hair all over shower walls when we arrived .
於 2024 年 3 月住了 1 晚
Teri : The Point Hotel Brisbane 於 2024年4月1日的回應
Thank you for your input which will assist us in maintaining the high standards our guests expect. We look forward to welcoming you back again soon. Warm regards, The Point Brisbane Hotel.

6/10 一般

Justin (Brisbane Airport)

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Convenient location however the hotel could do with some TLC. Carpets smell and air conditioning needs replacing.
於 2024 年 3 月住了 1 晚
Teri : The Point Hotel Brisbane 於 2024年4月1日的回應
Thank you for your input which will assist us in maintaining the high standards our guests expect. We look forward to welcoming you back again soon. Warm regards, The Point Brisbane Hotel.

8/10 不錯

Nigel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location.
於 2024 年 3 月住了 1 晚
Teri - The Point Brisbane Hotel 於 2024年3月17日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Teri - The Point Brisbane Hotel 於 2024年3月17日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

8/10 不錯

Emily

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚
Teri - The Point Brisbane Hotel 於 2024年3月17日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

Bigyan

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好：設施服務
Its really good place to stay.
於 2024 年 3 月住了 1 晚
Teri - The Point Brisbane Hotel 於 2024年3月17日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

Vikash

於 2024 年 3 月住了 2 晚
Teri : The Point Hotel Brisbane 於 2024年4月1日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

2/10 很差

Ethan

讚好：職員與服務
不滿：整潔度和住宿狀況
My brother who just had a knee reconstruction walked in tried to turn the lights on and before he got in tripped over a glass table what was right in the door luckily the table didn’t break or it would be a different story
於 2024 年 3 月住了 1 晚

10/10 優異

Dallas

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Teri : The Point Hotel Brisbane 於 2024年4月1日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

John

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is our favourite hotel in Brisbane, stayed there on 5 other occasions and the team never lets you down. Great staff, great rooftop bar, great restaurants and bar on the ground floor. Rooms are large and clean. 10 minute walk to a fantastic pub(The Story Bridge Hotel) Highly recommended
於 2024 年 3 月住了 1 晚
Teri : The Point Hotel Brisbane 於 2024年3月3日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

6/10 一般

Elizabeth

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Our suite on the 6th floor was spacious, clean and comfortable. As the room faced the street, both the bedroom and living room were still pretty noisy with the balcony doors fully closed. Bottled water was listed as being included with the category of room purchased, however, this only included 1 small bottle of water for 2 people for the entire 4 night stay. The complementary beverage (Champaign) wasn’t available but we each received a voucher for a soft drink. Although breakfast was good, the pre-paid menu options are limited to just a subset of the regular breakfast menu. The waitstaff for both morning and evening dining were very pleasant but requests to add/remove ingredients never seemed to get conveyed. From a location perspective relative to ferry transportation, I would have liked to have been aware that the nearest dock was unavailable due to construction. The next closest location was a distance from the hotel which made walking a challenge after a day of shopping.
於 2024 年 2 月住了 4 晚
Teri - The Point Brisbane Hotel 於 2024年4月16日的回應
Thank you for the concerns you have raised which are currently being addressed. We look forward to delivering the perfect guest experience on your next stay. Warm regards, The Point Brisbane Hotel.

10/10 優異

Carola

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Die Freundlichkeit und Hilfsbereitschaft aller Mitarbeiter, besonders im Restaurant als auch an der Rezeption hat uns sehr gut gefallen. Das Hotel ist sehr sauber und wir fanden die Lage sehr gut.
於 2024 年 2 月住了 2 晚
Teri : The Point Hotel Brisbane 於 2024年2月27日的回應
Vielen Dank für Ihre Anmerkungen. Wir werden weiterhin bestrebt sein, Ihnen das perfekte Gästeerlebnis zu bieten und freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, The Point Brisbane Hotel

8/10 不錯

Tonnie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very helpful. We will Come back to this Hotel.
於 2024 年 1 月住了 23 晚
Teri : The Point Hotel Brisbane 於 2024年2月27日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel

10/10 優異

victoria

於 2024 年 1 月住了 2 晚
Teri : The Point Hotel Brisbane 於 2024年4月1日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

2/10 很差

Cooper

伴侶同遊
不滿：住宿狀況
Aircon wasn’t working
於 2024 年 2 月住了 1 晚
Teri - The Point Brisbane Hotel 於 2024年2月11日的回應
We are currently investigating your comments and immediate action will be taken to remedy any shortcomings. Thank you for bringing your concerns to our attention.

8/10 不錯

Rodney

讚好：整潔度和職員與服務
Very convenient location to the CBD. Clean and tidy. Rooms are dated.
於 2024 年 2 月住了 3 晚
Teri : The Point Hotel Brisbane 於 2024年2月9日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

Sarah

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice outdoor pool area, lovely staff
於 2023 年 12 月住了 3 晚
Teri : The Point Hotel Brisbane 於 2024年2月9日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

Alistair

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff and team here are truly amazing .. cohesive caring friendly attentive Ben at front desk was exceptional
於 2024 年 1 月住了 5 晚
Teri : The Point Hotel Brisbane 於 2024年2月9日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was awesome I would stay there again in a heartbeat
於 2024 年 1 月住了 3 晚
Teri : The Point Hotel Brisbane 於 2024年2月9日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

8/10 不錯

Cynamon

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was a beautiful property overall and staff were all really helpful however, we found it extremely overpriced... 3 drinks costing $53 Australian dollars and they were wanting $7 for a room service charge before ordering anything.
於 2024 年 1 月住了 1 晚
Teri : The Point Hotel Brisbane 於 2024年2月9日的回應
Thank you for your input which will assist us in maintaining the high standards our guests expect. We look forward to welcoming you back again soon. Warm regards, The Point Brisbane Hotel.

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Teri : The Point Hotel Brisbane 於 2024年2月9日的回應
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.