2/10 Terrible
Wendy P.
8 Feb 2025
Disliked: Check-in, communication, listing accuracy
Disappointed with VRBO and property management
Unfortunately we were unable to lock our room due to there being no keys and the electronic lock wasn’t able to be reprogrammed. We had several discussions with the property manager and the property owner but they were not willing to due anything to secure our room. We literally propped a chair up against the door for our security. The property advertises a tropical courtyard with a pool and bbq area. There weren’t either of these nor was there the fitness facility which was also in the listing. The advertised rooftop infinity pool was lovely, the condo was adequately stocked and the location was good for walking to restaurants, bars and the beach..This appears to be the first review for the property so I sincerely hope the owner edits the listing to properly describe the listing amenities as they truly are, and obviously fixes the lock situation. We sent a message requesting a late check out and did not get a response. This was my first time renting through VRBO and I can say that I am very disappointed in the lack of effort on their part to make this experience better for us.
Wendy P.
Stayed 7 nights in Feb 2025