Dear Janina, First of all, we would like to thank you for sharing such a nice review. It is a great pleasure to read that you enjoyed your overall stay with us and that our spotless cleaning and both our swimming pool facilities and our privileged location left a good impression on you. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear guest, We appreciate that you took your time to write your review. However, we would have liked to have more information about the facts that could be improved during your stay. We hope to welcome you again. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Sehr geehrte Swetlana, Das Feedback unserer Kunden ist für uns von großer Bedeutung. Aus diesem Grund danken wir Ihnen, dass Sie uns Ihre Meinung geschrieben haben.Einerseits freuen wir uns, dass die Qualität unseres Frühstücks und die Freundlichkeit unseres Personals Ihnen einen angenehmen Aufenthalt garantiert haben.Andererseits bedauern wir es, wenn Ihnen bei der Reinigung Unannehmlichkeiten aufgefallen sind. Erwähnenswert ist jedoch, dass alle unsere Zimmer nach strengen Qualitäts- und Hygienestandards gründlich gereinigt werden. Wir werden Ihren Kommentar in jedem Fall zur Kenntnis nehmen, um zu verhindern, dass dies in Zukunft geschieht.Bezüglich der Klimaanlage entschuldigen wir uns aufrichtig für diese unerwarteten Unannehmlichkeiten.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüssen, Daniel R.S.azuLinehotels Customer Service

Dear Lisbeth, Thank you very much for this wonderful review. We are extremely pleased to know that you enjoyed a great stay with us. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Charlotte, First of all, we would like to thank you for sharing your review. We appreciate that you enjoyed a nice stay in our hotel. Nevertheless, we would have liked to have more information about the facts that can be improved. We hope to see you again. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Vittoria, Thank you very much for this kind review. We are very pleased to know that, thanks to our rooms and our privileged location, you enjoyed a great stay in Mallorca. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Daniel, We regret that your stay in our hotel was not up to your level of expectations. We hope we can welcome you again. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Dear Maria Angelica, Thank you very much for your review. It makes us very happy to see that you appreciate the excellent work done by all our housekeeping. We would like to inform you that you can rent kettles and fridges from reception.Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Lynn, Thank you very much for this nice review. It is a great pleasure to realize that you enjoyed an amazing stay with us. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Cher client, Premièrement, nous souhaiterons vous remercier pour avoir nous écrit votre opinion. Nous sommes très contents de lire que vous avez profité de belles vacances dans notre établissement grâce à notre emplacement privilégié et à l'amabilité de tout notre personnel. Notre personnel est très impliqué en tout ce qui concerne le contrôle du bruit dans l'hôtel,en s'assurant dans tout moment que chaque personne respecte le repos des clients. Or, nous vous demandons des excuses si vous avez eu quelque inconvénient en concernant cet aspect de votre séjour. Ce sera un vrai plaisir de vous revoir tôt. Cordialement, Daniel R.S.azuLinehotels Customer Service

Dear guest, Thank you very much for sharing such a wonderful review on this site. We are extremely pleased to realize that the excellent service from our staff, our comfortable and cleaned rooms and our privileged location ensured you a great stay. All our guests have the chance to rent a fridge from reception if they need one. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Cher Hafid, Merci beaucoup pour avoir partagé votre avis avec tous les usagers. Nous sommes heureux de savoir que la qualité de nos chambres et notre emplacement privilégié vous ont plu. Tous nos chambres et installations sont nettoyées rigoureusement en suivant les plus stricts contrôles de qualité et hygiène. De toute façon, nous vous demandons des excuses si vous avez eu quelque inconvénient en concernant le nettoyage. Nous sommes étonnés de lire qu'il y avait du bruit à l'heure que vous indiquez. Or, on prendra en considération votre commentaire et nous appliquerons des mesures correspondants afin d'éviter une répetition de cet événement. Nous espérons vous revoir. Cordialement, Daniel R.S.azuLinehotels Customer Service

Dear Thomas, Thank you very much for your review. We are delighted to see that you enjoyed an excellent experience in our hotel. We hope to welcome you again soon. Kind regards, Daniel R.S.azuLinehotels Customer Service

Dear guest, We deeply regret that your room was not up to your level of expectations. There are single rooms with balcony upon availability, as not every single room has balcony. If it was possible, we have kindly changed you to another room that fitted better your needs. Regarding the breakfast, we are sorry if it was not to your liking. The variety of our products was increased in this service. However, we will take note of your feedback in order to improve our service. It is strictly forbidden to take any of our food products out of the buffet. Lastly, we appreciate that you had a great experience thanks to our spotless cleaning, the service from our staff and our swimming pool area. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Julia, Customer opinions are a great value for us. For this reason, we would like to thank you for writing us your review. On the one hand, we are extremely pleased to read that you enjoyed the excellent service from our pool staff and a member from our reception staff. On the other hand, we are sorry if the service from the other members from reception was not up to your level of expectations. Regarding the swimming pool cleanliness, it is important to highlight that our facilities are daily cleaned following strict hygiene and quality standards. We hope to welcome you again soon. Kind regards, Daniel R.S.azuLinehotels Customer Service

Dear Line, First of all, we would like to thank you for taking your time to write us a review on this site. We would like to express our sincerest apologies concerning this unexpected and unusual issue with your air conditioning. However, our technicians finally managed to fix it. Every room is daily cleaned following strict hygiene and quality controls. For this reason, we are quite impressed to read about your room cleaning, as this does not clearly match with our quality standards. Nonetheless, new measures have been taken in order to improve our service. We hope to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Lisa, Thank you very much for scoring your stay in our hotel. It will be a pleasure to enjoy your company again soon. Kind regards, Daniel R.S.azuLinehotels Customer Service

Dear Sienna, Thank you very much for sharing this wonderful review. We are very proud to read that the excellent service from all our team members left a good impression on you. Looking forward to welcome you again soon. Daniel R.S.azuLinehotels Customer Service

Dear Emeli, Thank you very much for this nice review. We are delighted to read that you enjoyed a great experience thanks to the friendliness of our staff. We hope to enjoy your company again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Luiza, Thank you very much for scoring your stay in our hotel. It makes us really happy to know that you enjoyed a great stay with us. We hope to welcome you again soon. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Dear Gary, Thank you very much for sharing this nice review with every user. We are proud to read that the excellent service provided by all our team members and our reception staff, as well as the great work done by our housekeeping left a good impression on you.Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Reinaldo, We appreciate that you decided to write us a review. It makes us extremely happy to read that you enjoyed a pleasant stay with us. However, we regret if the cleanliness was not up to your level of expectations. Anyways, we will take note of your feedback and we will focus on improving our cleaning service. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Dian, Thank you very much for your review. We are very pleased to realize that you enjoyed a great stay in our hotel. Looking forward to welcome you again soon. Kind regards, Daniel R.S.azuLinehotels Customer Service

Apreciado Hernán, Muchísimas gracias por su opinión. Es para nosotros todo un placer saber que disfrutó de una agradable estancia en nuestro establecimiento. Esperamos volver a recibirle pronto. Daniel R.S.azuLinehotels Customer Service

Dear Akash, First of all, we would like to thank you for sharing your experience and impressions with us, as it give us the opportunity to know what our guests appreciate the most and thus, make constantly improvements. On the one hand, we are very happy to learn that you have been pleased with the high standards of cleanliness provided and with the breakfast selection. It is also nice to know that the location has been to your likeness. On the other hand, we deeply regret to learn about your dissatisfaction regarding to the WIFI connection and the hotel facilities and, we would like to apologize for any misunderstood there could have been on this regards. We will make the appropriate follow-up. Once again, we thank you for this constructive review of our hotel and certainly hope that you will continue to include azuLinehotels in your future holiday arrangements. Kind regards, Rebecca G.P. azuLinehotels Customer Service

Dear Pavlos, We would like to thank you for sending us your rating. On behalf of the whole team, we hope you enjoyed a pleasant stay in our hospitality and that we will have the opportunity to host you again in your next visit to Mallorca. Best regards, Rebecca G.P. azuLinehotels Customer Service