The hot tub needs to be cleaned. The walls were black and very dirty.
Ramey
於 2024 年 3 月住了 1 晚
10/10 優異
Sarah
家人同遊
2024年3月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was wonderful! Pool and hot-tub hit for the girls! Nice that we did not have to leave to eat too!
Sarah
於 2024 年 3 月住了 1 晚
10/10 優異
Amber
2024年2月25日
Amber
於 2024 年 2 月住了 1 晚
8/10 不錯
Carol
家人同遊
2024年2月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice pool, some arcade machines. Breakfast passable. The shake blender broke. Many arcade machines not working. Understaffed but those that were working, were working hard
Carol
於 2024 年 2 月住了 1 晚
10/10 優異
Cary
伴侶同遊
2024年2月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great the staff was great. I was surprised that there was no phone in the room in case we needed the front desk. I was also surprised that electric car charging stations are in prominent places over handicapped parking. otherwise we enjoyed our stay and would recommend the Highlander as an enjoyable place to stay.
Cary
於 2024 年 2 月住了 2 晚
10/10 優異
Bailey A (Ames)
家人同遊
2024年2月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel has improved significantly since rebranding. It's cleaner, and feels more safe.
Bailey A
於 2024 年 2 月住了 1 晚
4/10 欠佳
Nina
家人同遊, 伴侶同遊, 多人同遊
2024年2月11日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
There was zero supervision and regulation of rules in the pool area. We were looking forward to the 9-10pm break from the chaotic children in the pool but they did not leave the area and were both swimming and in the common pool area through the duration of the adult time. Additionally, there was some sort of fiber or foreign substance floating throughout the pool when we attempted to enter. We decided it was too filthy and left the area instead.
Our stay wasn’t at all what we expected or what was advertised. Highly disappointed.