Thank you so much for your feedback. We do appreciate it and look forward to seeing you again in your next visit to Chiang Mai.Kind Regards,
8/10 不錯
Wing Ning
多人同遊
2023年12月19日
讚好:整潔度、職員與服務和客房舒適度
Although I changed room 2 times during the 5 days stay period because of booking and technical problems respectively, I still enjoyed my stay there.
Wing Ning
於 2023 年 12 月住了 5 晚
Wallop M. 於 2024年2月3日的回應
Thank you so much for your feedback. We do appreciate it and look forward to seeing you again in your next visit to Chiang Mai. Please accept our sincerest apologies for some inconveniences during your stay.Kind Regards,
6/10 一般
laura
2023年8月30日
讚好:整潔度和職員與服務
Aircon
My room is ok but aircon broke down on my last evening. Hotel receptionist asked me to switch room to next door. When I check out on Mon 28 Aug, they claimed I took their slippers. Told the receptionist that I wore the same slipper when I switched room :). In new room, I didn't even touch any amenities etc. The new room is ok but aircon was too noisy even in 'low fan'.
laura
於 2023 年 8 月住了 3 晚
Wallop M. 於 2023年9月15日的回應
Dear laura, Thank you for posting a kind review after your recent stay with us. We have noted your feedback regarding to the air-conditioner issue and as well as the slippers. We value your feedback and your time for review. Your review will be directly expressed to our team for the future improvement. We look forward to welcome you back to the Rose of the North in the not too distance future.Sincerely Yours,
10/10 優異
Te Yu
2023年6月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Te Yu
於 2023 年 3 月住了 1 晚
Wallop M. 於 2023年7月19日的回應
Dear Te Yu,Thank you so much for your wonderful feedback. We hope we will have a chance of welcoming you again when you visit Chiang Mai next time.Kind Regards,
8/10 不錯
Hungta
2022年12月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
Hungta
於 2022 年 12 月住了 2 晚
Wallop M. 於 2022年12月12日的回應
Dear Hungta,Thank you so much for sharing your delightful feedback with us, following your recent visit to De Chai Colonial Hotel & Spa. We are absolutely delighted to learn that you thoroughly enjoyed every aspect of your stay. We await with pleasure for an opportunity to welcome you back at our hotel for another wonderful stay. Kind Regards,
8/10 不錯
wing yoa
多人同遊
2020年3月3日
讚好:整潔度、職員與服務和客房舒適度
wing yoa
於 2020 年 2 月住了 5 晚
Wallop M. 於 2020年3月7日的回應
Dear wing yoa on,
Thank you so much for sharing your delightful feedback with us, following your recent visit to De Chai Colonial Hotel & Spa. We are absolutely delighted to learn that you thoroughly enjoyed every aspect of your stay.
We await with pleasure for an opportunity to welcome you back at our hotel for another wonderful stay.
Kind regards,
10/10 優異
HUI CHUAN
家人同遊
2020年1月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything are good!
HUI CHUAN
於 2020 年 1 月住了 3 晚
Wallop M. 於 2020年2月8日的回應
Dear HUI CHUAN,
Thank you for your recent stay and your feedback.
We look forward to your next visit.
Kind regards,
Thank you very much for your lovely feedback and staying with us. We're very appreciated and delighted to know you love our hotel and services. We look forward to seeing you again when you are in Chiang Mai. Best Regards,
8/10 不錯
SZE
2019年3月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Shampoo quality is very bad, please change other brand
SZE
於 2019 年 2 月住了 3 晚
Wallop M. 於 2019年3月4日的回應
Thank you for having stayed with us and shared your feedback. We value your comment and will check the facilities if there is any problem of it. Thank you for your recommendation and do apologize for that.
Best regards,
10/10 優異
Amy
2019年2月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
2房的等於2間雙人房, 挺好~~
Amy
於 2019 年 2 月住了 1 晚
De Chai the colonial staff 於 2019年2月21日的回應
Thank you very much for your lovely feedback and staying with us. We're very appreciated and delighted to know you love our hotel and services. We look forward to seeing you again when you are in Chiang Mai. Best Regards,
10/10 優異
Hsiaoling
2019年1月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place
Spacious room, good breakfast, helpful service, though the building is not the newest and old/not so white towels could have been changed.
Hsiaoling
於 2019 年 1 月住了 8 晚
De Chai The Colonial Satff 於 2019年1月26日的回應
We take your comment as a guideline and will find if we can improve our hotel. We wish you a wonderful time of the remainder of your vacation. Best regards,
Thank you for having stayed with us and shared your l feedback. We'd loved to welcome you again in your next visit in Chiang mai. Best regards from all de chai the Colonial staff.
8/10 不錯
真實旅客
2018年10月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 10 月住了 2 晚
De chai the colonial staff 於 2018年10月22日的回應
Thank you
8/10 不錯
emmy (HKG)
2018年10月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quite quiet and nice hotel. Food of breakfast is not much choice. Room are big and tidy.
emmy
於 2018 年 10 月住了 3 晚
De chai 於 2018年10月26日的回應
Dear Emmy, Thank you for your feedback and for taking the time to share this with us. Your feedback is important in ensuring that greater attention. Look forward to welcoming you back again.Yours sincerely, De Chai the colonial staff
10/10 優異
真實旅客
2018年10月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 10 月住了 4 晚
De chai the colonial staff 於 2018年10月10日的回應
thank you
8/10 不錯
Che-Wei
2018年10月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
單純住宿尚可
還可以
Che-Wei
於 2018 年 9 月住了 1 晚
De chai the colonial staff 於 2018年10月8日的回應
thank you
8/10 不錯
真實旅客
2018年9月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good value for money
Good location, helpful staff, spacious room, nice breakfast (good coffee and delicious food). Very reasonably priced so good value for money.
真實旅客
於 2018 年 9 月住了 2 晚
de chai the colonial staff 於 2018年9月28日的回應
Thank you for stayed with us and we hope to see you here again next trip in Chiang mai
10/10 優異
真實旅客
2018年8月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice environment with good staff. Good location. Hotel with good value.
真實旅客
於 2018 年 8 月住了 3 晚
De chai the colonial staff 於 2018年8月23日的回應
Thank you for having stayed with us and shared your l feedback. We'd loved to welcome you again in your next visit in Chiang mai. Best regards from all de chai the Colonial staff.
10/10 優異
真實旅客
2018年8月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful view
真實旅客
於 2018 年 8 月住了 5 晚
De chai the colonial staff 於 2018年8月22日的回應
we'are truly appreciate your kindness to stay with us and we are looking forward to see you again. De chai the colonial staff
10/10 優異
alan (台灣)
2018年8月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
alan
於 2018 年 8 月住了 4 晚
De chai the colonial staff 於 2018年8月16日的回應
we'are truly appreciate your kindness to stay with us and we are looking forward to see you again.
8/10 不錯
J. (Hong Kong)
2018年6月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice little hotel... neat and tidy.
Friendly and efficient staff. Hotel is small but neat and tidy. Thoughtful simple breakfast... homey with very fresh vegetables.
A bit disappointed the 2 bedroom suite has no common sitting area and just 1 bathroom.
J.
於 2018 年 6 月住了 4 晚
De chai the colonial staff 於 2018年6月9日的回應
Thank you for stayed with us and we hope to see you here again next trip in Chiang mai
10/10 優異
真實旅客
2018年4月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境衛生,唯一問題係位置,但總體不錯
真實旅客
De chai the colonial staff 於 2018年5月1日的回應
thank you for staying with us and we hope to serve the room for you next trip in Chiang mai. De chai the colonial staff
8/10 不錯
真實旅客
2018年3月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 3 月住了 2 晚
De chai the colonial staff 於 2018年3月21日的回應
Many thanks for posting your review and for giving us the positive feedback on your stay experience. We are looking forward to welcoming you again soon.
10/10 優異
真實旅客
2018年2月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
De chai the colonial staff 於 2018年2月27日的回應
thank you for staying with us and we hope to reserve the room for you next trip in Chiang mai.
8/10 不錯
真實旅客
2017年12月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel staff is very wonderful and helpful, also breakfast is quite nice and changeable everyday.
真實旅客
於 2017 年 12 月住了 1 晚
De chai the colonial staff 於 2017年12月26日的回應
Thank you for staying with us and sharing your experience about your stay at De chai the colonial. We are glad to receive such a positive feedback from you. It is very important for us to know that . we are looking forward to see you again
10/10 優異
man kuen
2017年11月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
man kuen
於 2017 年 11 月住了 2 晚
Thank you for staying with us and sharing your experience about your stay at De chai the colonial. We are glad to receive such a positive feedback from you. It is very important for us to know that . we are looking forward to see you again
8/10 不錯
Agnes
2017年11月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Agnes
於 2017 年 11 月住了 5 晚
Thank you for staying with us and sharing your experience about your stay at De chai the colonial. We are glad to receive such a positive feedback from you. It is very important for us to know that . we are looking forward to see you again
8/10 不錯
Oscar
2017年10月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Oscar
於 2017 年 9 月住了 4 晚
Thank you for staying with us and sharing your experience about your stay at De chai the colonial. We are glad to receive such a positive feedback from you. It is very important for us to know that . we are looking forward to see you again
8/10 不錯
Pui Ying
2017年9月13日
讚好:職員與服務和住宿狀況
不滿:整潔度
整體不錯,但清潔度稍差,有蟻,房間在5樓,可能是頂層關係,冷氣不足。
最值得讚賞是check out 後可用泳池及淋浴設施,對坐夜機的我非常合適!
Pui Ying
於 2017 年 9 月住了 2 晚
Dear Pui Ying, Thank you very much for choosing De chai the colonial and for sharing your delightful experience with us. I am pleased to read that you enjoyed an all-encompassing stay, with each facility, service and detail coming together to provide a memorable experience while staying with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and we look forward to see you again soon! Best regards, Natthapong Kitchit - Marketing Communications Coordinator
Spa is very good.
But there is 1 bad thing. I asked the staff to reserve a table in one restaurant for me and double confirmed it was done. However, when I went to the restaurant, the restaurant staff told me that no booking is allowed. Not sure this is due to language issue or attitude issue.