Dear Valued Guests,We are really grateful that you recently stayed with us while visiting Chaingmai with high rating in here. That you had a positive experience throughout your visit makes us extremely happy .We hope to have you back as soon as possible.
Dear Anonymous, We appreciate you staying with us on your recent visit to Chiangmai and we are very happy after read your comment that your stay with us was satisfactory. We hope to welcome you again for your next time! Thank you very much .
8/10 不錯
TAU
家人同遊
2023年11月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
TAU
於 2023 年 10 月住了 6 晚
Taradeer 於 2023年12月22日的回應
Dear Tau , We appreciate you staying with us on your recent visit to Chiangmai and gave us high score. We hope to welcome you again for your next time! Thank you very much .
Dear Valued guest , We appreciate you staying with us on your recent visit to Chiangmai and we are very happy after read your comment that your stay with us was satisfactory and for about your mentioned, we taken well note and passed this comment to our housekeeping department to pay more attention for this matter. Sorry for this inconvenience.
2/10 很差
WAI YING KATHERINE
家人同遊
2023年9月10日
不滿:整潔度、職員與服務和住宿狀況
洗手間非常狹窄盤底漏水我家人跌倒最後轉酒店要自費
WAI YING KATHERINE
於 2023 年 9 月住了 4 晚
Nopparit W. 於 2023年9月21日的回應
Dear WAI YING KATHERINE , We really appreciate you choosing to stay with us while visiting Chiangmai.In response to your comment, please accept our apologies for the design and style of our hotel plan. We are very sorry to learn that you aren't satisfied. We did our best and move you to a room with a larger bathroom than the first room, and please rest assured that we made an effort to remedy any issues for all guests during stay with us. If they've given us notice.Thank you very much.
Dear Sir or madam
Thank you for your valuable reviews. We do apologise for what happened. We'd like to inform you that we have reduced noise rooms for you.
Once again, we're really sorry about that. Our staff are willing to assist you and recommend you about the room.
Yours sincerely
6/10 一般
真實旅客
2019年10月5日
不滿:整潔度、職員與服務和住宿狀況
地點方便但衛生及早餐有待改善
地點很方便,Sunday night market在旁(5分鐘路程)。房間門前的魚池有很多小蚊滋,而且房間有蚊。但浴室衛生不清潔,打掃員工態度十分差。早餐選擇少,有待改善。
Dear Guest,
Thank you very much for your kind review and thank you for choosing our hotel as your accommodation. For this room type is Honey Suite room and Deluxe room is on the first floor which it is best rooms and very good view that we are. So sorry that you were feeling inconvenient with this room type and also a toothbrush and the slippers, we will take your recommend to improve our service.
Hope to see you next time when you visit to Chiang Mai again.
Kind Regards,
Good location with swiming pool. All the staff should provide more travelling information to guest such as restaurants and massage nearby.
真實旅客
於 2018 年 11 月住了 3 晚
10/10 優異
Lydia
2018年11月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very convenience to attractions of the old town. The room is clean and spacious. Will recommend to my friends and family.
Lydia
於 2018 年 11 月住了 4 晚
Taradeer 於 2023年12月22日的回應
Dear Lydia , We appreciate you staying with us on your recent visit to Chiangmai and we are very happy after read your comment that your stay with us was satisfactory. We hope to welcome you again for your next time! Thank you very much .
Some staff are very helpful (e.g. helped us to find tuk tuk, explain how I can get to a certain place) but like staff in restaurants, they are slow in service until you ask for things from them (but they are willing to help, you just need to ask for everything)
And a bit disappointed that the pool was suddenly closed for cleaning on the last morning I'd love to spend there. If I have known earlier I may have planned for something else. But if just for cleaning, why not do it at other non-busy time?
Despite all those, I still love this hotel.
Elaine
於 2018 年 9 月住了 3 晚
8/10 不錯
Shera (HK)
2018年9月2日
讚好:整潔度和職員與服務
near Sunday market,front desk staff are helpful,In a nutshell, it is a reasonable price.
酒店大堂比較細沒有什麼氣派,但是沒有關係。Check in 的時候立即送上一杯涼透心的椰青水,十分貼心😍 房間整體舒適度,我是住在頂樓,所以樓頂尖尖上去是比較高的。泳池不大,但也可以。早餐雖然款式不太多,也是足夠及好味😋 最後只是個人意見/提意,浴室缺乏可擺放東西的地方(女士們很多護膚/化妝品)及淋浴間開始有點舊。
YUEN SHAN
於 2018 年 5 月住了 2 晚
10/10 優異
Ching-Hsien
2018年5月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location, clean room, friendly staff
Stunning hotel!! Clean and spacious room; friendly and helpful staff with awesome breakfast. Great location, far away from the busy area, but close enough to walk to restaurants and shops on foot. Overall, it was a wonderful stay. However, I do find the swimming pool a bit small though.
If I ever return to Chiangmai, I will definitely chose DeLanna hotel again.
Hotel is located in Old Town, near Sunday Market. There are 7-11, restaurants, cafes & massage nearby.
This hotel is in Thai style with cozy & tidy rooms. However, toothbrush & toothpaste are not provided. Also, staff sometimes forgot to replace enough towels or tea bags etc & caused misunderstanding during check-out.
KAT
於 2017 年 12 月住了 3 晚
10/10 優異
hou iong
2017年12月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
hou iong
於 2017 年 12 月住了 5 晚
8/10 不錯
真實旅客
2017年12月20日
讚好:整潔度、職員與服務和客房舒適度
Convenient location with some hiccups
Convenient location. The room in the new wing is good enough although the bath room is a bit small (when you open/close the door). There is some leakage of water from the shower door so that it soaked the bathroom floor a bit. The TV reception is so poor and basically you cannot watch any channel clear.
Very good location,near Sunday market.Clean,good service.
Jasmine
於 2017 年 11 月住了 1 晚
8/10 不錯
Dicky
2017年12月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置不錯員工服務周到
Dicky
於 2017 年 11 月住了 3 晚
10/10 優異
Joyce (Hong Kong)
2017年11月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous Lanna style hotel in old city
Stunning Lanna style building. Clean room with abudant space to walk around. Polite and helpful staff speaking fluent english. Breakfast served with variety everyday. Location is great - not too close to busy areas so it wouldn't be too noisy at night, but also not to far away from shops and restaurants (only 5 - 10 mins walk). 15 mins walk to Thaphae gate which is not too bad.
Joyce
於 2017 年 11 月住了 3 晚
8/10 不錯
真實旅客
2017年10月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location , high value with reasonable price
真實旅客
於 2017 年 10 月住了 2 晚
8/10 不錯
Candice
2017年10月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Near the Old City, nice boutique hotel.
I've stayed 2 nights in this hotel. The staffs are very polite with smiles and feeling helpful.
The room is cean, modern and stylish. Overall, the hotel facilities are quite new.
The breakfast was nice, with different Thai or Western style food options. The salad bar area is so clean and have lids to cover the fresh fruits and salad. Overall, feeling clean and tidy.
But one thing feeling not so good, there've quite a lot of the mainland China people. Feeling a bit noisy while having breakfast in the past 2 days.
Other that that, feeling enjoyable to this hotel.