咖啡店

波羅公園城市度假村 (SHA Extra Plus 認證)的評價

5 out of 5
波羅公園城市度假村 (SHA Extra Plus 認證)
223 Mahidol Rd., T. Changklang, Mueng, Chiang Mai, Chiang Mai

評價

9.2

卓越

10 分評分,優異;89 則評價中有 61 則" "
8 分評分,不錯;89 則評價中有 22 則" "
6 分評分,一般;89 則評價中有 3 則" "
4 分評分,欠佳;89 則評價中有 2 則" "
2 分評分,很差;89 則評價中有 1 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

Wing kit

讚好:整潔度和客房舒適度
於 2023 年 10 月住了 4 晚
Meow 於 2023年11月5日的回應
Dear Mr.Wing Kit,Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

8/10 不錯

JYUN-YI

讚好:客房舒適度
很好的飯店,但缺點也不少
優點 1.樓層的安全做得不錯 有獨立的安全門,要有房卡才能進入 2.空間寬敞,設備齊全,客廳的設計讓人覺得很舒適 3.床的品質不錯 4.空調很穩定 5.陽台很寬敞,我很喜歡 缺點 1.入住時,臥房角落有大量毛髮沒有清理,沙發底下有前幾位房客留下來的垃圾,可見清潔很隨便。 2.地板是塑膠貼皮地板,凹凸不平,對於硬體設施的管理有待加強 3.洗澡的水壓不足,溫度忽冷忽熱 4.入住當天不小心打翻水在地毯上,通知清潔人員處理後,地毯就再也沒有回來了,也是清潔人員的問題 5.早餐區,第一天沙拉區有大量蒼蠅,令人不悅,第二天早餐時段卻在做環境調整,只有提供麵包與點餐服務,連牛奶罐都空的,要問才有,向服務人員詢問有沒有起司跟火腿,男性服務人員直接回答沒有,快吃飽的時候,女性服務人員才問說有沒有需要起司與火腿,員工教育很差。 6.部分窗簾很難使用
於 2022 年 12 月住了 3 晚
Siriluck 於 2023年1月13日的回應
Dear Jyun-Yi,Thank you for your recent stay with us and thank you for your time to share your experience. We are pleased to hear that you loved our room design and the security of the floor. However, please accept our apology that you feel uncomfortable with clean and unstable water temperature during your stay. We highly value our guests' feedback and rest assured that we will take your points on and seek to improve further. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best Regards,Miss SiriluckFront Office Manager

6/10 一般

Ya ling

家人同遊
讚好:整潔度
於 2022 年 7 月住了 3 晚
Meow 於 2022年8月17日的回應
Dear Ya Ling, Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒適清潔
一到酒店感覺已經覺得非常舒服!職員態度親切有禮,樂於為我們解決或者解答問題!反應都很即時。我相信若有機會再到清邁的話,一定會選擇再次入住,亦已介紹朋友這酒店!
於 2020 年 1 月住了 3 晚
Krittiya P. 於 2020年1月14日的回應
Dear our valued guest, Thank you for your wonderful feedback following your recent stay with us at Parc Borough City Resort. I am delighted to read that your stay with us has been memorable and thank you for recommending us to all friends. Your positive feedback relating to our attentive team has been shared with all of our colleagues and everyone at Parc Borough City Resort sends their best personal regards. We look forward to welcoming you back soon! Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

Kernis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent. Must come back again!!!
於 2020 年 1 月住了 4 晚
Krittiya P. 於 2020年1月11日的回應
Dear Kernis, Thank you for your praises towards our services and colleagues and we look forward to welcoming you back to the comfort of home at Parc Borough City Resort. With best wishes for the wonderful and healthy year 2020. Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

Hin (澳門)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
雖然地點較鬧市偏遠,但酒店環境卻加了不少分數,地方不太大,設施算齊全。房間空間感非常好,唯房內裝修發現有少許瑕疵。整體體驗是很好的。
於 2019 年 12 月住了 4 晚
Parc Borough City Resort Team 於 2020年1月31日的回應
Dear Hin, Thank you for choosing Parc Borough City Resort as your holiday destination in Chiang Mai! We are delighted you loved your stay with us. Thank you for your time sharing your experience and thank you for your praise towards our property and services. We look forward to welcoming you back to your comfort of home at Parc Borough City Resort again soon. Best Regards,

6/10 一般

真實旅客

伴侶同遊
房間內Wi-Fi要改善,常常出現斷線情況,我住了四日有兩天經常斷線,常常收不到,其他地方普普通通,早餐可以。
於 2019 年 11 月住了 4 晚
Pkrittiya 於 2019年11月21日的回應
Dear our valued guest, Thank you for staying with us. Please accept our sincere apologies for your disappointing wifi connection. Every aspect of our guest's experience is of the utmost importance to us and thus when we fall short of client expectations, we fall far short of our own standards. We have taken your comments to heart and are earnestly looking at all aspects of our food and beverage to address the areas highlighted. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

PollyHo (Hong Kong)

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and large room with comfortable bed, good communication skill with all staff, breakfast is order style with both western and Thai choices. Swimming pool not big but decent. Have free parking.
於 2019 年 10 月住了 1 晚
Krittiya P. 於 2019年11月28日的回應
Dear PollyHo, Thank you for your recent stay with us at Parc Borough City Resort, Chiang Mai. We are pleased to learn that you enjoyed the pool and also loved the comfort of home, services and breakfast. We look forward to welcoming you back to our resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

Connie (HK)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful relaxing welcoming hotel. Near to the airport. Hotel provide free airport round-trip service. Room is very spacious , with pantry, serparate living and dining area. Free mini bar is provided everyday. Breakfast is delicious and variety. Fantastic facilities (gum, swimming pool, etc) Staffs, receptionist, waitresses and housekeepers are very friendly and helpful , especially Charlie, Mario and Don. Many thanks to them. We stayed 3 nights there, we enjoyed very much. We will introduce it to our friends. We will be back.
於 2019 年 10 月住了 3 晚
Pkrittiya 於 2019年11月21日的回應
Dear Connie, Thank you for choosing Parc Borough City Resort as your holiday destination in Chiang Mai. We are thrilled that your stay was so memorable and that our team, especially Charlie, Mario and Don played an important role in making the experience special. Every one of us is delighted that your stay was 'perfection' and send best wishes and Thai smiles your way. We look forward to welcoming you and your friends to Parc Borough City Resort in the near future. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

Eddie

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
這是一所難得一見就近機場的市區度假村,酒店讓非常貼心地安排了來回機場的接送,令我省卻在交通上的煩惱。我們共入住五個晚上,對這裡每個細節都感到滿意,酒店房間非常整潔,所有服務人員都非常友善和樂於助人,令我們身心愉快。食物質素也非常之高,是很好的住宿體驗。惟獨泳池的位置和設計稍有意見,如果泳池的面積更大,更多晒日光浴的座椅,以及附設池邊酒吧,相信會令我們更樂而忘返。可是以市區度假村來說,這已經接近滿分。下次會再來。
於 2019 年 10 月住了 5 晚
Pkrittiya 於 2019年10月23日的回應
Dear Eddie, We truly appreciate you choosing Parc Borough City Resort and love that you loved your stay. Thank you for your glowing endorsement of Parc Borough City Resort, Chiang Mai, and for your praise of the team and their warm hospitality and caring manner. Your feedback means so much to us as it helps motivate us to do even better. We very much hope to welcome you back in the very near future. Warm regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

mandykwok (hong kong)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are very helpful, they speak fluent English and some even speak mandarin. There are free snacks, fruits and drinks refill on a daily basis provided by the hotel. There was a night we wanted a knife to cut the fruits they provide but got refused due to safety reason. Nevertheless, they offered to cut them for us which is really an unexpected and great service!! The breakfast is amazing, limited choices but all are served with high quality. We had a great time having breakfast at their glasshouse next to the pool! Free airport pick up and drop off services were also offered which is really convenient! The hotel is close to the airport but it only take 5-10 min to go to the city center by taxi which is fast and cheap. Supermarket is 15min walk away, but the traffic is a bit scary, recommend to take a taxi. My friends and I had a great time there! Will definitely choose this hotel again and recommend to our families and friends!
於 2019 年 9 月住了 3 晚
Pkrittiya 於 2019年10月12日的回應
Dear Mandykwok, On behalf of the team, we truly appreciate you choosing Parc Borough City Resort and love that you loved your stay. We are all delighted that your recent stay at Parc Borough City Resort ticked all the boxes and that your experience was wonderful. Your wonderful words fill all of us with joy. Thank you for penning such compelling words and for including Parc Borough City Resort in your recommended list for families and friends for next visiting to Chiang Mai. We look forward to welcoming you back to our resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staffs are helpful, hotel is near the airport and provide the free transportation from and to the airport, and it’s around 10-20 mins transportation time to old town. Room is large and with balcony, it’s good for relax and chat, but I found there’re ants and spiders in the room which may come from the balcony. And there was some water dripped from the the ceiling. Besides, the room WiFi didn’t valid on the check out date, i think it’s quite odd to me, and seems it’s reminding u to check out. I hope hotel will improve the said issues and provide a better customer experience in the future, but still recommend this hotel because the offer price is worth for a large room.
於 2019 年 9 月住了 3 晚
Pkrittiya 於 2019年10月7日的回應
Dear our valued guest, Thank you for choosing Parc Borough City Resort for your recent stay in Chiang Mai. On behalf of the team, it is our pleasure to serve you during your holiday in Chiang Mai. Thank you for the prise of our team, regarding the service. We are pleased to learn that you also love the location and the room. Above all, thank you for shading the light to the area, where we could do better. Please be ensured that your feedback has been shared with the team to offer the best experience for all guests. We look forward to welcoming you to our resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚
Pkrittiya 於 2019年10月2日的回應
Dear our valued guest, Thank you for choosing Parc Borough City Resort above the other luxury resort in Chiang Mai. We are pleased that you had a memorable time in Chiang Mai, while staying with us. We hope to welcome you to our resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

8/10 不錯

真實旅客

於 2019 年 9 月住了 4 晚
P Krittiya 於 2019年9月9日的回應
Dear our valued guest, Thank you for choosing Parc Borough City Resort as your destination in Chiang Mai! We are pleased to learn that you had an enjoyable experience with us. We hope to welcome you back to Parc Borough City Resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

Hua Jung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
太物超所值
房間舒適又大,下次來清邁一定再入住。
於 2019 年 8 月住了 5 晚
Pkrittiya 於 2019年9月2日的回應
Dear Hua Jung, Thank you for choosing Parc Borough City Resort as your getaway destination in Chiang Mai. We are delighted you enjoyed your stay with us. All the team join me in hoping that Chiang Mai will feature in future travel adventures and bring you back to Parc Borough City Resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

真實旅客

於 2019 年 8 月住了 6 晚
Krittiya P. 於 2019年8月31日的回應
Dear our valued guest, Thank you for choosing Parc Borough City Resort as your getaway destination in Chiang Mai. We are pleased to learn that you had a memorable experience while staying with us. We look forward to your returning in a very near future. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

Siu-Ju

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常舒適的度假飯店
Parc Borough最棒的地方,就是所有服務人員都非常親切,不管是接送機的司機、櫃台、清潔人員,都盡可能地滿足客人的需求。旅館招待的飲品、點心和水果,超級豐富,小孩第一次遇上冰箱內可以拿來喝的飲料,非常興奮!旅館的Irish Pub遊戲室裡有撞球、飛鏢、桌上橄欖球,就算雨天,小孩們也可以玩得開心!健身房裡也有立式拳擊球,又是皮孩最愛!我們在旅館內的兩個餐廳LALIT及Caramello Café都用過餐,餐點價格不貴,都挺美味的!早餐的選擇豐富度尚可,但很優質,水果都很甜!SPA的價格中上,按摩師確實專業!唯一不便的,只是對外交通,沒有適合步行的人行道,步行也幾乎到不了什麼景點;但有著隨時為你解決問題的服務人員,What’s not to like?
於 2019 年 7 月住了 5 晚
Kairung 於 2019年8月8日的回應
Dear Khun Siu-Ju, Warm greetings from Parc Borough City Resort! Thank you kindly for selecting to stay with us here at Parc Borough City Resort. Also for sharing your super feedback. We were delighted to learn you enjoyed a pleasurable time here with us. Mentioning about hotel facilities such as Lalit restaurant, Caramellow Coffee Cafe, Dublin bar which have billiard and football games for guests during stay, professional spa services, and attentive service staffs who always helpful. Khun Siu-Ju, once again, thank you for staying with us and sharing your valuable comments. It was a pleasure and an honour to serve you and we very much look forward to warmly welcoming you and family back here. Warm regards,

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
整潔,有車到機場接送,職員有禮,對住客亦十分幫助,房間提供免費飲品及小食。 做spa的師傅參差,香薰油按摩沒有香油可以選擇,而提供的香油卻沒有香氣,按後比按前的感覺還要差
於 2019 年 7 月住了 4 晚
Kairung 於 2019年8月3日的回應
Dear Valued guest, Thank you for choosing Parc Borough City Resort as your getaway destination in Chiang Mai. We are most grateful for your kind review and for your praise of the team and their warm hospitality and caring manner. We look forward to welcoming you back to Parc Borough City Resort in the near future. Best Regards,

10/10 優異

SIN YUK

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體不錯
於 2019 年 7 月住了 3 晚
Kairung 於 2019年7月26日的回應
Thank you for choosing Parc Borough City Resort as your home away from home during your recent visit to Chiang Mai and for taking the time to write a review feedback for us. We are delighted that you loved the hotel and services. We await with pleasure for an opportunity to welcome you back for another memorable stay.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Feel real good and very comfortable will recommend to some of my friends if they plan to Thailand
於 2019 年 5 月住了 3 晚
Kairung 於 2019年5月23日的回應
Thank you for your kind choosing to stay with us and sharing your great feedback by given top score. We were thrilled to learn you thoroughly enjoyed your perfect stay in our fabulous hotel. We very much look forward to warmly welcoming you back in the near future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒適渡假
與古城區距離約10分鐘車程, 很便利~ 環境一流! 職員很友善, 很樂意協助~唯獨是Wifi常常自動Log out.
於 2019 年 5 月住了 2 晚
Krittiya P. 於 2019年6月20日的回應
Dear our valued guest, Thank you for choosing Parc Borough City Resort as your getaway destination in Chiang Mai. We are most grateful for your kind review and for your praise of the team and their warm hospitality and caring manner. We look forward to welcoming you back to Parc Borough City Resort in the near future. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

8/10 不錯

真實旅客

於 2019 年 4 月住了 4 晚
Krittya P. 於 2019年4月30日的回應
Dear our valued guest, Thank you for choosing Parc Borough City Resort as your home in Chiang Mai. We are pleased to learn that you have a great time with us. We look forward to welcoming you to our resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

Anthony

讚好:整潔度、設施服務和住宿狀況
Very clean, easy communication, excellent roof top bar, staff very friendly, great spa/massage, romantic.
於 2024 年 1 月住了 3 晚
Meow 於 2024年2月5日的回應
Dear Mr.Anthony,Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us.Especially, we are glad to hear that our room was very clean / staff were very friendly / grest spa&massage and our roof top bar was excellent.We look forward to welcoming you back to Parc Borough City Resort once again in the future. Best regards,Miss Siriluck N.Front Office Manager

10/10 優異

Jose

讚好:整潔度和客房舒適度
於 2024 年 1 月住了 3 晚
Meow 於 2024年1月11日的回應
Dear Mr.Jose,Thank you for your wonderful feedback following your recent stay with us. I am delighted to read that your stay with us has been memorable. Your positive feedback relating to our attentive team has been shared with all of our colleagues and everyone at Parc Borough City Resort sends their best personal regards.Best regards,Front Office Manager

10/10 優異

Ballang

家人同遊
讚好:整潔度、設施服務和住宿狀況
ใกล้สนามบินมากๆ ห้องสะอาด พนักงานบริการดี
於 2023 年 12 月住了 2 晚
Meow 於 2024年1月11日的回應
Dear Mr.Ballang,Thank you for your wonderful feedback following your recent stay with us. I am delighted to read that your stay with us has been memorable. Your positive feedback relating to our attentive team has been shared with all of our colleagues and everyone at Parc Borough City Resort sends their best personal regards.Best regards,Front Office Manager

8/10 不錯

LEE

讚好:整潔度和客房舒適度
於 2023 年 12 月住了 1 晚
Meow 於 2023年12月29日的回應
Dear Mr.Lee,Thank you for rating your stay at Parc Borough City Resort. We value your feedback and will continue to offer the very best stay to you and all our guests. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 優異

Brianna

多人同遊
讚好:整潔度、設施服務和住宿狀況
The property is lovely. The staff is extremely friendly and attentive. The property itself is a little away from the old city, about a 10 minute drive. Roof restaurant is gorgeous.
於 2023 年 12 月住了 5 晚
Meow 於 2023年12月18日的回應
Dear Ms. Brianna,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our hotel was lovely.staff were extremely friendly and attentive. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 優異

Monika

讚好:整潔度、設施服務和住宿狀況
Das Personal war überaus höflich, korrekt znd immer sehr hilfsbereit. Das Zimmer war wunderbar und das Essen einfach köstlich. Ich komme gerne wieder hierher. Danke für alles.
Meow 於 2023年12月1日的回應
Dear Ms.Monika,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our staff were extremly polite and very helpful / room was beautiful and food was delicious.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 優異

Erwin

家人同遊
讚好:整潔度和客房舒適度
於 2023 年 10 月住了 3 晚
Meow 於 2023年11月5日的回應
Dear Mr.Erwin,Thank you for your wonderful feedback following your recent stay with us. Your positive feedback relating to our attentive team has been shared with all of our colleagues and everyone at Parc Borough City Resort sends their best personal regards. We look forward to welcoming you back again in the future.Best regards,Miss Siriluck N.Front Office Manager

10/10 優異

Mathis

商務旅客
讚好:整潔度和客房舒適度
於 2023 年 9 月住了 2 晚
Meow 於 2023年9月13日的回應
Dear Mr.Mathis,Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 優異

Kenneth Edwin Beers

讚好:整潔度、設施服務和住宿狀況
Beautiful place,great staff and very clean.It is about 10 minutes outside downtown and there is some street noise and nightly music from a bar across the street.The pool and food choices are great.I would stay there again when visiting Chiang Mai.
Meow 於 2023年9月4日的回應
Dear Mr.Kenneth Edwin,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our hotel was beautiful, great staff and very clean.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

6/10 一般

Koki

伴侶同遊
讚好:整潔度
不滿:住宿狀況
シャワーは問題無かったが、浴槽の湯水を溜める時や洗面台で時々濁水が出てきた(焦)
於 2023 年 8 月住了 1 晚
Meow 於 2023年8月20日的回應
Dear Mr.Koki,Thank you for choosing Parc Borough City Resort as your holiday destination in Chiang Mai! Thank you for your time sharing your experience. We highly value our guests' feedback and rest assured that we will take your points on and seek to improve further. We look forward to welcoming you back to your comfort of home at Parc Borough City Resort again soon. Best Regards,Miss Siriluck N.Front Office Manager

10/10 優異

Eileen Lai Peng

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Excellent hotel near Central Plaza Chiang Mai Airport. Room was spacious. Spread for breakfast was sufficient. There were some insects flying around outdoors, but the staff offered insect repellent.
於 2023 年 7 月住了 3 晚
Meow 於 2023年7月30日的回應
Dear Ms..Eileen Lai Peng,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our room was specious and hotel was excellent.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 優異

Abdulaziz

家人同遊
讚好:整潔度、設施服務和住宿狀況
Very nice
Siriluck 於 2023年1月13日的回應
Dear Mr.Abdulaziz,Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 優異

Yonell

家人同遊
讚好:整潔度、設施服務和住宿狀況
Excellent hotel. Joy and Meow were extremely helpful and friendly. Service is fantastic
於 2022 年 11 月住了 4 晚
Meow 於 2022年11月26日的回應
Dear Yonell,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our service and was excellent.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

8/10 不錯

John (Hoover)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
It is a quaint location near the CM airport. The days were all very kind and helpful!
於 2022 年 10 月住了 2 晚
Meow 於 2022年10月21日的回應
Dear Mr.John,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our staff were very kind and helpful.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 優異

Roshanda

讚好:整潔度、設施服務和住宿狀況
Very nice hotel and very friendly staff.
於 2022 年 8 月住了 4 晚
Meow 於 2022年10月21日的回應
DearRoshanda ,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our resort very nice and very friendly staff.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

8/10 不錯

Saw Win

家人同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
Good for recommendations this property. Very very clean and hospitality. Suggest to improve Wifi connection. Thanks & regards
於 2022 年 7 月住了 4 晚
Meow 於 2022年8月17日的回應
Dear Saw Win, Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our room were clean and our service were great. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards, Parc Borough Managment Team

8/10 不錯

Joerg Alois

讚好:整潔度和客房舒適度
於 2020 年 12 月住了 1 晚
Gino Lim-Pakornkul - Group CEO 於 2020年12月30日的回應
Thank you for rating your stay at Parc Borough City Resort. We value your feedback and will continue to offer the very best stay to you and all our guests. Happy New Year 2021 and look forward to welcoming you back soon.

8/10 不錯

真實旅客

於 2020 年 9 月住了 3 晚
Pam| Resort Manager 於 2020年9月16日的回應
Dear our valued guest, Thank you for you recent stay with us and thank you for your feedback. We hope to welcoming you back to your comfort of home in Chiang Mai at Parc Borough City Resort again soon. Best Regards,

10/10 優異

真實旅客

家人同遊
讚好:整潔度和設施服務
Very nice hospitality. Very clean and convenient location.
於 2020 年 7 月住了 3 晚
Apirom Bumroongpan | Resort Manager 於 2020年7月31日的回應
Dear our valued guest, Thank you for you recent stay with us and thank you for your feedback. We hope to welcoming you back to your comfort of home in Chiang Mai at Parc Borough City Resort again soon. Best Regards,

10/10 優異

Nancy (Ottawa, Canada)

伴侶同遊
讚好:整潔度和設施服務
Great property, fantastic staff and service. Property a little difficult to find and enter.
於 2020 年 2 月住了 5 晚
pkrittiya 於 2020年2月25日的回應
Dear Nancy, We are overjoyed that your recent stay at Parc Borough City Resort was all that you hoped for and that the design and our attentive staffs 'spoke' to you. Every one of the team will be overjoyed if we have the privilege of welcoming you to your 'comfort of home' in the not too distant future at Parc Borough City Resort. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

2/10 很差

真實旅客

於 2020 年 2 月住了 3 晚
Pkrittiya 於 2020年2月17日的回應
Dear our valued guest, Thank you for you recent stay with us and thank you for your feedback. We hope to welcoming you back to your comfort of home in Chiang Mai at Parc Borough City Resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing property and service! My room was always kept clean. I appreciate the little touches like the treats and a note card with the day’s forecasted temperatures. The breakfast buffet has a wide variety of selections, all of which are very good! Best of all, the staff are always courteous, friendly, and helpful!
於 2020 年 1 月住了 3 晚
Pkrittiya 於 2020年1月22日的回應
Dear our valued guest, Thank you for choosing Parc Borough City Resort as your holiday destination in Chiang Mai! We are delighted you loved your stay with us. Thank you for your time sharing your experience and thank you for your praise towards our property and services. We look forward to welcoming you back to your comfort of home at Parc Borough City Resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、設施服務和住宿狀況
Les chambres (suites) sont très belles et bien équipées. Dommage que l’isolation phonique des fenêtres est quasi nulle et qu’il est impossible d’obtenir de l’eau chaude à température constante. Le petit déjeuner est excellent.
於 2020 年 1 月住了 3 晚
Pkrittiya 於 2020年1月18日的回應
Dear our valued guest, Thank you for your recent stay with us and thank you for your time to share your experience. We are pleased to hear that you loved the decoration of our suite also breakfast. However, please accept our apology that you feel uncomfortable with noise and unstable water temperature during your stay. We highly value our guests' feedback and rest assured that we will take your points on and seek to improve further. We hope to welcome you back to Parc Borough City Resort one day soon. With my best personal regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

4/10 欠佳

Niklas

Bra men undvik.
Bokade detta hotell på grund av att de skrev att det var en privat balkong. Kändes mysigt att kunna sitta där och se ut över staden. När vi väl får vårt rum får vi se balkongen. Den är smal men framförallt låst. Vi får inte gå ut på den utan att personalen är med. Galet. Vi försökt få byta rum men då skulle vi få betala över 2000 sek. Inte aktuellt! Högst upp fanns en stor terrass där man kunde se ut över staden, eller bara ta det lugnt på. Den fick vi inte heller gå ut på utan personal. Galet. Allt som allt ett egentligen bra hotell som jag dock råder er att undvika. Ligger alldeles för långt ifrån någonting så du måste alltid ta taxi. Med tanke på det stora utbudet av hotell finns det hur många bättre som helst.
於 2020 年 1 月住了 3 晚
Parc Borough City Resort Team 於 2020年1月31日的回應
Dear Niklas, Thank you for your recent stay with us and for sharing us your experience. We were disheartened to see your comment concerning the balcony as normally we receive positive feedbacks with room design and function. Due to security concerns, the guest allows accessing the balcony by request. However, you requested for a different room with a terrace, which is not the room that you had booked and it is the higher room type. Thus, there is a difference in the price needed for a room upgrade. Meanwhile, the rooftop bar is required advanced reservation. We wish these would clarify your concerns. We regret that your expectation is not meet. Thank you for taking the time to share your feedback with us and know that we really do appreciate it, as we rely on such feedback to continuously improve and ensure that our product is flawless and stellar. Best Regards,

8/10 不錯

Muhaimen (Toronto )

家人同遊
讚好:設施服務
Everything was excellent except the rooms were never cleaned thoroughly
於 2020 年 1 月住了 3 晚
Krittiya P 於 2020年1月9日的回應
Dear Muhaimen, Thank you for choosing Parc Borough City Resort and sharing your review following your recent stay with us. Guest feedback does always provide us with excellent hints relating to our guest's views and expectations. I am glad to hear that you enjoy your stay with us. Please accept my apologies with regards to the room cleanliness that you had been encountered. We are sorry about this disappointment and we are currently investigating the root cause of this matter to keep providing our standard to all guests. We look forward to welcoming you back in the near future. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

4/10 欠佳

JSL (Singapore)

伴侶同遊
不滿:職員與服務和設施服務
The decor of the only restaurant is nice but the service staffs customer service experience is terrible. The caramello cafe atmosphere and decor is really nice. Service staffs at caramello are better train
於 2019 年 12 月住了 4 晚
Krittiya P 於 2020年1月7日的回應
Dear JSL, Thank you for choosing Parc Borough City Resort as your holiday destination in Chiang Mai. We are distressed to learn that you had unmemorable experience with our service staffs at the restaurant. We will investigate to ensure our standard are met. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Parc Borough is a wonderful boutique hotel with great rooms and service in an extremely convenient location. Minor communication issues with transportation arrangements but nothing to stress about. All in all 3 great days in Chiang Mai.
於 2020 年 1 月住了 3 晚
Krittiya P. 於 2020年1月6日的回應
Dear our valued guest, Happy New Year and it is lovely to receive such heartwarming feedback as a wonderful boutique hotel. We are all delighted that you had a memorable time with us and enjoyed our services and facilities, despite the minor communication issues. We promise to keep improving our standard. We are indeed blessed and we all look forward to creating memorable moments for our guests in 2020. With every best wish and kindest regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 優異

真實旅客

於 2019 年 12 月住了 4 晚
Krittiya P. 於 2020年1月4日的回應
Dear our valued guest, Thank you for staying with us at Parc Borough City Resort. We are delighted your stay was wonderful. We wish you another wonderful year and look forward to welcoming you back to our resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort