評分根據 980 篇真實評價而定
4.5 客房整潔度
4.5 服務和員工
4.4 客房舒適度
4.4 酒店狀況
Expedia 真實評價
由經認證旅客提供
張貼日期：2024年4月1日
Disappointed in the pool area, dirty chairs, pool dirty and not heated as advertised on website. Then to crawl into bed and find a DIRTY sock in the sheets.
來自酒店經理的回應
Customer Service, 酒店經理 於 2024年4月2日回覆
Stacey, we're deeply sorry to hear about your experience. We understand the initial area of concern pertains to the pool area. We assure you that maintaining cleanliness is paramount to us, and we will certainly address this with the team. For the inconvenience in your room, we apologize and want to assure you that your experience was not typical. It is extremely important to us that every guest has a comfortable and clean room. We hope for the opportunity to host you again in the future and make up for this unfortunate incident.
由經認證旅客提供
張貼日期：2024年3月26日
Everything was just about perfect. I would suggest putting dampeners on all the bedroom doors because they all slam extremely loud. We woke up 5 or 6 times throughout the night just because you could hear every door shut on the floor we were on
來自酒店經理的回應
Customer Service, 酒店經理 於 2024年3月27日回覆
Taylor, it's wonderful to hear that your stay at Aloft Las Colinas was just about perfect! Your insight regarding the bedroom doors has been noted and we will certainly consider your suggestion for further improvements. We regret any inconvenience caused and look forward to ensuring a better, more peaceful sleep environment during your next stay with us.
由經認證旅客提供
張貼日期：2024年3月24日
Everythinh and everyone was so nice.
來自酒店經理的回應
Customer Service, 酒店經理 於 2024年3月26日回覆
Deserae, it warms our heart to hear that you had a lovely experience at the Aloft Las Colinas. We're thrilled that our hotel and team members left such a favorable impression. Please come back and visit us again soon!
由經認證旅客提供
張貼日期：2024年3月24日
來自酒店經理的回應
Customer Service, 酒店經理 於 2024年3月26日回覆
Darrick, it's wonderful to know you had a 5-star experience at Aloft Las Colinas. We hope to have the pleasure of welcoming you back in the near future. Thanks for choosing us.
由經認證旅客提供
張貼日期：2024年3月24日
來自酒店經理的回應
Customer Service, 酒店經理 於 2024年3月26日回覆
Todd, thank you for your top-score rating on Expedia! It's great to hear that your stay at Aloft Las Colinas met your expectations. We look forward to hosting you again in the future!
由經認證旅客提供
張貼日期：2024年3月17日
Very clean
來自酒店經理的回應
Customer Service, 酒店經理 於 2024年3月18日回覆
Zaki, we're thrilled to hear your feedback regarding the cleanliness at Aloft Las Colinas. Your satisfaction with our impeccable standards makes us proud. We look forward to welcoming you back for another delightful stay!
由經認證旅客提供
張貼日期：2024年3月16日
來自酒店經理的回應
Customer Service, 酒店經理 於 2024年3月18日回覆
Salvador, it's wonderful to see that you had a positive experience at Aloft Las Colinas. We are grateful for your high rating and we hope to have the opportunity to welcome you back in the future! Thank you for choosing to stay with us.
由經認證旅客提供 來自：Euless
張貼日期：2024年3月14日
Great.
來自酒店經理的回應
Customer Service, 酒店經理 於 2024年3月14日回覆
Hasan, it's fantastic to hear you had a wonderful experience at Aloft Las Colinas. Your succinct comment of "Great" makes our day! We hope to be your host again in the future, ensuring your next visit is just as splendid.
由經認證旅客提供
張貼日期：2024年3月14日
Close to highways
來自酒店經理的回應
Customer Service, 酒店經理 於 2024年3月14日回覆
Eric, it's great to hear that the convenient location of Aloft Las Colinas was beneficial for you. We appreciate your positive feedback. Looking forward to your next stay with us.
由經認證旅客提供
張貼日期：2024年3月12日
來自酒店經理的回應
Customer Service, 酒店經理 於 2024年4月2日回覆
Thank you for the 5/5 rating, Dakota!It's excellent you enjoyed your time at Aloft Las Colinas so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
