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Reviews of Aloft Las Colinas

3 out of 5
Aloft Las Colinas
122 E John Carpenter Fwy, Irving, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1009 reviews" "
Rating 8 - Good. 217 out of 1009 reviews" "
Rating 6 - Okay. 72 out of 1009 reviews" "
Rating 4 - Poor. 35 out of 1009 reviews" "
Rating 2 - Terrible. 46 out of 1009 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just about perfect. I would suggest putting dampeners on all the bedroom doors because they all slam extremely loud. We woke up 5 or 6 times throughout the night just because you could hear every door shut on the floor we were on
Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar 2024
Taylor, it's wonderful to hear that your stay at Aloft Las Colinas was just about perfect! Your insight regarding the bedroom doors has been noted and we will certainly consider your suggestion for further improvements. We regret any inconvenience caused and look forward to ensuring a better, more peaceful sleep environment during your next stay with us.

10/10 Excellent

Deserae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythinh and everyone was so nice.
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Deserae, it warms our heart to hear that you had a lovely experience at the Aloft Las Colinas. We're thrilled that our hotel and team members left such a favorable impression. Please come back and visit us again soon!

10/10 Excellent

Darrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Darrick, it's wonderful to know you had a 5-star experience at Aloft Las Colinas. We hope to have the pleasure of welcoming you back in the near future. Thanks for choosing us.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Todd, thank you for your top-score rating on Expedia! It's great to hear that your stay at Aloft Las Colinas met your expectations. We look forward to hosting you again in the future!

10/10 Excellent

ZAKI UDDIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Customer Service on 18 Mar 2024
Zaki, we're thrilled to hear your feedback regarding the cleanliness at Aloft Las Colinas. Your satisfaction with our impeccable standards makes us proud. We look forward to welcoming you back for another delightful stay!

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 18 Mar 2024
Salvador, it's wonderful to see that you had a positive experience at Aloft Las Colinas. We are grateful for your high rating and we hope to have the opportunity to welcome you back in the future! Thank you for choosing to stay with us.

10/10 Excellent

Hasan, Euless

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Jan 2024
Response from Customer Service on 14 Mar 2024
Hasan, it's fantastic to hear you had a wonderful experience at Aloft Las Colinas. Your succinct comment of "Great" makes our day! We hope to be your host again in the future, ensuring your next visit is just as splendid.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highways
Stayed 1 night in Feb 2024
Response from Customer Service on 14 Mar 2024
Eric, it's great to hear that the convenient location of Aloft Las Colinas was beneficial for you. We appreciate your positive feedback. Looking forward to your next stay with us.

10/10 Excellent

Milaad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went smooth, staff was excellent. Rooms were great.
Stayed 1 night in Mar 2024
Response from Customer Service on 5 Mar 2024
Milaad, it's great to hear that your stay at the Aloft Las Colinas was seamless. We're pleased our team members provided you with excellent service and that you appreciated our spacious rooms. Your kind feedback brings joy to our team, and we look forward to hosting you again.

10/10 Excellent

JULIE, Cornelius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay!
Stayed 1 night in Mar 2024
Response from Customer Service on 4 Mar 2024
Julie, thank you for your review! We're pleased to hear that you had an enjoyable stay at Aloft Las Colinas. We're looking forward to your next visit.

10/10 Excellent

Milihka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe and the staff is simply amazing!
Stayed 1 night in Feb 2024
Response from Customer Service on 4 Mar 2024
Milihka, we are thrilled to hear about your recent stay experience at Aloft Las Colinas. Your fantastic comments about our hotel's cleanliness, safety, and our wonderful team members are greatly appreciated. We're looking forward to having you with us again.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again and again this place rocks! Stay here often and it's always great!!!!
Stayed 1 night in Feb 2024
Response from Customer Service on 12 Feb 2024
Gary, we're truly delighted to read your enthusiastic feedback about repeated stays at Aloft Las Colinas. Ensuring our guests have excellent experiences is our priority, and your gratifying words reinforce this. Looking forward to your next visit!

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall stay and hotel was 15-20 from everything
Stayed 4 nights in Jan 2024
Response from Customer Service on 1 Feb 2024
Sidney, thank you for sharing your delightful experience at Aloft Las Colinas. We're pleased you enjoyed your overall stay and found our location to be conveniently situated. It brings us joy knowing we served you well. Looking forward to welcoming you back for another great experience.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, hotel offers basic amenities. We enjoyed having a cocktail in the evening. Friendly staff.
Stayed 1 night in Jan 2024
Response from Customer Service on 29 Jan 2024
James, it's splendid to hear you found your room at Aloft Las Colinas neat and cozy, and that you appreciated our fundamental amenities. We're also thrilled you enjoyed your evening cocktail! Your kind words about our team members are greatly valued. We look forward to welcoming you back soon for another fantastic stay.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean a great stay.
Stayed 1 night in Jan 2024
Response from Customer Service on 28 Jan 2024
Thanks, Tara! It's outstanding your time at Aloft Las Colinas was fantastic. We can't wait until your next visit!

10/10 Excellent

Elexsus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Service on 23 Jan 2024
Thanks for the perfect rating, Elexsus!We're pleased to hear that you have fully enjoyed your stay at Aloft Las Colinas, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean amenities.
Stayed 2 nights in Jan 2024
Response from Customer Service on 22 Jan 2024
Alicia, thank you for taking the time to share your experience at Aloft Las Colinas. We're thrilled to hear that our accommodating team members and pristine facilities added to the quality of your stay. We look forward to welcoming you back in the future.

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 22 Jan 2024
Thank you for sharing your perfect rating with us, Joaquin!It's wonderful to see how much you appreciated your time at Aloft Las Colinas! We want everyone to feel right at home at Aloft Las Colinas. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Service on 20 Jan 2024
Thank you for the 5 out of 5 rating, Natalie!We're thrilled to see how much you enjoyed staying at Aloft Las Colinas. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

sibongile

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean despite being a dog friendly,youd never know it
Stayed 1 night in Jan 2024
Response from Customer Service on 20 Jan 2024
Sibongile, it's delightful to hear your high remarks about the pristine condition and contemporary design of Aloft Las Colinas. As for being pet-friendly, we strive to maintain our standards for all our guests to enjoy. We look forward to welcoming you back anytime.

6/10 Okay

Antonio

Liked: Staff & service
The place was okay, not worth the price but it was a last option for me. It look like a renovated place. Lighting was alittle low and little details that made it seem like an old hotel renovated. Lighting outlets missing, plug ins crooked.
Stayed 1 night in Jan 2024
Response from Customer Service on 16 Jan 2024
Antonio, it's crucial to hear about your experience. Your observation regarding certain design features and upkeep aspects gives valuable insight for future improvement. We will ensure your feedback is shared with the appropriate teams to review and consider. We would be grateful for another opportunity to provide you with a more satisfying visit in the future.

10/10 Excellent

Kelvin

Stayed 1 night in Jan 2024
Response from Customer Service on 4 Feb 2024
Kelvin, it is great to see the perfect score you awarded to Aloft Las Colinas! We sincerely appreciate it and look forward to your return visit in the near future. Safe travels until then.

10/10 Excellent

ANDREW

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property!
Response from Customer Service on 13 Jan 2024
Andrew, it's great to know you had a delightful stay at Aloft Las Colinas. We're thrilled you enjoyed our property. We look forward to welcoming you back on your next visit to the area.

8/10 Good

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall. The lights in the parking lot area were not working which can be concerning for safety. Many time the front desk staff were not present or barely acknowledge guest.
Stayed 4 nights in Jan 2024
Response from Customer Service on 13 Jan 2024
Chandra, thank you for sharing your experience at Aloft Las Colinas. We're glad to know your stay was generally enjoyable. We apologize for any concerns around parking lot lighting and any perceived lapse in service. These issues have been noted and will be raised with our team members for improvements. We hope to have another opportunity to serve you better in the future.

8/10 Good

Michael R

Stayed 2 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Michael R, thank you for choosing Aloft Las Colinas and also for taking the time to leave a rating. We appreciate this gesture and hope to serve you again on your next visit.

6/10 Okay

Matthew

Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Thank you for taking the time to submit this feedback, Matthew.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Excellent

Joshua, Lebanon

Good location and a nice property
Stayed 2 nights in Dec 2023
Response from Customer Service on 30 Dec 2023
Thank you for the perfect rating, Joshua!We are very pleased to hear that you had a wonderful stay at Aloft Las Colinas. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Cimberli

Stayed 2 nights in Dec 2023
Response from Customer Service on 31 Dec 2023
Cimberli, thank you for choosing to stay at Aloft Las Colinas. We're thrilled to see your high rating and appreciate your patronage. It is our hope to welcome you again in the future for another excellent stay. Safe travels until then.

10/10 Excellent

Manda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the room and lobby. Easy to get to with access to shopping and restaurants
Stayed 1 night in Dec 2023
Response from Customer Service on 28 Dec 2023
Manda, thank you for sharing this wonderful feedback. It's a joy to learn you enjoyed your stay at Aloft Las Colinas, including our convenient location close to shopping and dining outlets. We're delighted that the charm of our rooms and lobby added to your experience. We look forward to welcoming you back.

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on 27 Dec 2023
Thanks for the perfect rating, Walter! We can't wait to see you again soon for another amazing experience at Aloft Las Colinas.

10/10 Excellent

cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Spacious room; comfortable beds and pillows; yummy dry bar toiletries, clean!
Stayed 1 night in Dec 2023
Response from Customer Service on 23 Dec 2023
Cassandra, it's delightful to know that you appreciated and enjoyed your stay at the Aloft Las Colinas. From the room space to the dry bar toiletries, we are glad that everything contributed to your comfort. We're looking forward to welcoming you back for another enjoyable stay.

8/10 Good

Tessa

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Hate to compare but we always stay at Aloft OKC and Aloft Irving TX wasn’t as welcoming as OKC.
Stayed 2 nights in Dec 2023
Response from Customer Service on 18 Dec 2023
Tessa, we appreciate your loyalty to the Aloft brand and for choosing Aloft Las Colinas for your stay. We regret that your recent visit didn't quite meet your expectations based on past experiences. We believe that every Aloft hotel has its distinct personality, and we're striving to create the most engaging and pleasing atmosphere possible. Your experience matters to us and we will make sure to review your feedback with our colleagues. Thank you for bringing this to our attention. We hope you'll give us another opportunity to showcase the warm hospitality we're known for.

8/10 Good

ERIC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids loved the pool table
Arrived late after a football game, checking in was easy and quick. The next morning my kids discovered the pool table in the lobby...that was their favorite part of the stat
Stayed 1 night in Dec 2023
Response from Customer Service on 18 Dec 2023
Eric, it's great to hear that check-in was swift and convenient at Aloft Las Colinas, and even better that your kids found joy with our lobby amenities. We hope all your future stays with us are as enjoyable. Thanks for your review!

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 18 Dec 2023
Tyler, thank you for the terrific rating on Expedia. It's a pleasure to know that your stay at Aloft Las Colinas met your expectations. We hope to welcome you back soon for an equally enjoyable experience. Safe travels!

10/10 Excellent

Diannalisa

Stayed 1 night in Dec 2023
Response from Customer Service on 17 Dec 2023
Diannalisa, thank you for choosing Aloft Las Colinas for your stay and appreciating it with a high rating on Hotels.com. We hope you enjoyed every moment and that we added to your travel success. Looking forward to welcoming you back in the future.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Customer Service on 13 Dec 2023
David, thank you for your positive rating of Aloft Las Colinas. We are thrilled you enjoyed your stay and we appreciate your feedback. We strive to create a great experience for our guests and we're pleased to know we succeeded during your visit. We look forward to welcoming you back in the future.

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely will be staying here again, front desk ladies were very welcome and very sweet, room was super clean & beds were very soft! 10/10 recommendations if you need a nice place to stay
Stayed 1 night in Dec 2023
Response from Customer Service on 5 Dec 2023
Courtney, we're thrilled to hear that you enjoyed your stay at Aloft Las Colinas. It's wonderful that our front desk team had such a warm welcome for you and that you appreciated the cleanliness and comfort of your room. We are grateful for your recommendations and look forward to welcoming you back for another fantastic visit.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 1 night in Dec 2023
Response from Customer Service on 5 Dec 2023
Michael, it's wonderful to hear you had a great experience at Aloft Las Colinas. We're delighted that you found our hotel to be remarkable. We look forward to welcoming you back in the near future for another excellent stay.

10/10 Excellent

Lonnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 5 Dec 2023
Thanks for sharing this perfect rating, Lonnie!We're thrilled to hear you enjoyed your stay at Aloft Las Colinas! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excellent

Amit

Stayed 1 night in Dec 2023
Response from Customer Service on 5 Dec 2023
Amit, it's delightful to hear that you had a noteworthy stay at Aloft Las Colinas. It's reviews like yours that keep our spirits high. We're thrilled that our services surpassed your expectations, and we're eagerly looking forward to having you back for another stellar experience. Thank you for sharing your feedback, and we'll see you on your next visit.

10/10 Excellent

Eder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on 1 Dec 2023
Eder, it's fantastic to hear your stay at Aloft Las Colinas was a great one. We appreciate your supportive rating and look forward to welcoming you back in the future. Safe travels until then!

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, our room was clean and bed was super comfy!! I’d definitely stay there again!!
Stayed 1 night in Nov 2023
Response from Customer Service on 1 Dec 2023
Olivia, it's fantastic to hear that you had such a marvelous stay at Aloft Las Colinas. We're overjoyed that you found our team members welcoming and that our pristine accommodation and comfortable bed exceeded your expectations. It's also wonderful to know you'd choose to stay with us again. We eagerly anticipate your return.

10/10 Excellent

Stanley C

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff / front desk personnel were outstanding and friendly. We felt welcomed to stay there...unlike the Portland, OR ALOFT.
Stayed 3 nights in Nov 2023
Response from Customer Service on 1 Dec 2023
Stanley, thank you for sharing your positive experience at Aloft Las Colinas. It's delightful to hear that our team members on the front desk made you feel welcomed. We continuously strive to extend a warm and friendly service to our valued guests and we're delighted to know we've succeeded this instance. We're looking forward to your future stays with us!

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Customer Service on 1 Dec 2023
James, it's wonderful to see your 4-star rating for Aloft Las Colinas. We are pleased to know that you had a satisfying experience. We'd love to welcome you back anytime ensuring another memorable stay. Safe travels!

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Customer Service on 1 Dec 2023
Clara, it's wonderful to see that you had an exceptional experience at Aloft Las Colinas. Our team is thrilled by your high ratings! We look forward to welcoming you back for another memorable stay. Thanks for choosing us during your recent visit to Las Colinas.

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on 1 Dec 2023
Dustin, thank you for choosing Aloft Las Colinas for your recent stay. We're thrilled to note your high rating. It tells us that we were successful in providing you with an excellent experience. We hope to welcome you back soon for another fabulous stay.

10/10 Excellent

Christopher, Parlin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby bar/lounge area is perfect for a group to hang out and relax. The staff were professional and very friendly. Rooms were clean and spacious.
Response from Customer Service on 1 Dec 2023
Christopher, thank you for sharing your wonderful experience at Aloft Las Colinas. It's great to hear that you loved our inviting lobby bar/lounge area and enjoyed the ample space in our clean rooms. We are also delighted to note your appreciation for our professional and genial team members. We look forward to serving you again in the future.

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again…
Stayed 1 night in Nov 2023
Response from Customer Service on 1 Dec 2023
Janice, thank you for choosing Aloft Las Colinas and for sharing your pleasant experience. We're thrilled to hear that you enjoyed your stay and plan to return. We eagerly await the opportunity to serve you again soon. Safe travels until then.

10/10 Excellent

Catherine

Stayed 1 night in Nov 2023
Response from Customer Service on 5 Dec 2023
Catherine, it's great to see that you had an amazing stay at Aloft Las Colinas. Your excellent rating speaks volumes about your experience. We sincerely appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Yarubi

Liked: Cleanliness, amenities, property conditions & facilities
Great. 100
Stayed 2 nights in Nov 2023
Response from Customer Service on 1 Dec 2023
Yarubi, it's fantastic to hear you found your stay at Aloft Las Colinas to be superb. We're thrilled your experience reflected the top-notch quality we strive to offer. We look forward to hosting you again soon on your future travels.