Lacks proper maintenance, though the room was good sized, neat and clean.. the room was good, but lots of other small problems. e.g. the phone handset had a loose wire that kept falling off every time u pickup the handset, the Washroom Sink leaked all water onto the floor, no hot water to shower at 9am...disappointing.
Neeshant
於 2022 年 12 月住了 1 晚
10/10 優異
Suresh Chandra (Bangalore)
2022年10月6日
Suresh Chandra
於 2022 年 10 月住了 1 晚
4/10 欠佳
anish
家人同遊
2022年6月3日
讚好:整潔度
不滿:職員與服務和客房舒適度
Poor service
Very poor attitude of the manager. Always trying to sell buffet food service. Very poor quality taste of food. Restaurant had only 3 stewart for service. All food was always cold. Starter thrown in my plate as if we are animals.
anish
於 2022 年 5 月住了 1 晚
6/10 一般
Milan
2022年4月16日
讚好:職員與服務
不滿:住宿狀況
OK stay
Over all rooms were quite big but the hotel should not rate it as a 5 star hotel as they have a long way to go. One of the lift was under renovation and in the other lift the button was not working. The room phone was missing some portion to show the buttons and the bathroom drain back flowed if the shower was turned to maximum.
Milan
於 2022 年 4 月住了 3 晚
4/10 欠佳
Rajeev
親子同遊
2021年12月28日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
(Pros) Property is good for staying in Dehradun area. Good dining options. Clean and comfortable stay.
(Cons) Very poor customer service experience for International Travelers.
We waited almost an hour for check-in. Front desk staff wasn't very proactive and waiting for manager to get all paper work in line before check-in. Manager took a lot of time to arrive at the front desk. Once Manager there, it didn't take a long time to resolve ale to and finally able to check-in.
No other complaints other than bad check-in experience.
Rajeev
於 2021 年 12 月住了 1 晚
6/10 一般
真實旅客
2021年11月16日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Our room Ac was not cooling in the night. I had to call twice and was attended only a few hrs before checkout.