外觀

新德里艾美酒店的評價

5 out of 5
新德里艾美酒店
Windsor Palace, Janpath, New Delhi, Delhi N.C.R

評價

8.6

優異

10 分評分,優異;655 則評價中有 358 則" "
8 分評分,不錯;655 則評價中有 187 則" "
6 分評分,一般;655 則評價中有 56 則" "
4 分評分,欠佳;655 則評價中有 27 則" "
2 分評分,很差;655 則評價中有 27 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

L (Singapore)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel staff members, good selection of breakfast variety. Only complain was that the size of the CLUB room twin bed is only 1M wide, quite narrow for adults, and could be a little uncomfortable for bigger size adults.
於 2018 年 10 月住了 1 晚
Joel 於 2018年10月30日的回應
Dear Guest, Thank you for making us the hotel of choice during your trip here, thank you also that your share your feedback in this review. We are glad that your experience here was to your satisfaction. We are delighted that our associates offered you desired level of services. We are indeed grateful and encouraged by your feedback.Our Chef also joins me to thank you for the generous praise of the breakfast and he assures that he and his team will continue to offer similarly stimulating dining options. We have also made a note of your feedback regarding the size of the bed and assure you it would be reviewed internally. We look forward to welcoming you back to our hotel and offering you a more enhanced experience. Best regards, Joel William Assistant Manager Operations Excellence

8/10 不錯

KA YEUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚
Joel 於 2018年6月18日的回應
Dear Guest, Thank you for sharing your valuable feedback. We are glad that you had an enriching experience at our hotel. Thank you for rating our hotel and the services well. It is indeed encouraging. We hope that you will return soon and enjoy such inspiring experiences at Le Meridien New Delhi. Best regards, Joel William Assistant Manager Operations Excellence

10/10 優異

PINFAN (taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
適合商務與觀光的高級飯店
飯店整體硬體條件佳 Room service非常好,餐點美味,高水準,特別是Tandoori chicken
Meena Bhatia 於 2016年5月14日的回應
Dear Guest, It was indeed a great pleasure for all of us to have you stay at Le Meridien New Delhi during your recent visit to the Capital City. We are really touched by your kind words of appreciation, your feedback has been shared with the entire team, and they join me to thank you for this special acknowledgment. Thank you for your kind appreciation and recommendation of our services, we feel truly honored. We take pride in our cuisine; our Chef is delighted with your comments and is really happy that you enjoyed the food. We hope that you will return soon and enjoy similar and even more enriching experience in future. Best Regards Meena Bhatia Vice President Operations & Marketing

8/10 不錯

真實旅客

讚好:職員與服務
The smell of smoke make me unconfortable
Service was nice. but the don't like the smell of smoke.

10/10 優異

Cedric

讚好:設施服務
Many shops
於 2024 年 4 月住了 3 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,Thank you for choosing Le Méridien New Delhi for your stay! We're delighted to hear that you're enjoying the plethora of shops available nearby and within the hotel. New Delhi is indeed a vibrant city with countless shopping destinations to explore. If you need any recommendations or assistance during your shopping adventures, our concierge team is always here to help. We hope you continue to have a fantastic stay with us!Warm regards,

10/10 優異

Maria

商務旅客
讚好:整潔度、設施服務和住宿狀況
Clean and good place to stay
於 2024 年 4 月住了 1 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,Thank you for choosing to stay with us at Le Meridien New Delhi. We're thrilled to hear that you found our hotel clean and a great place to stay. Providing exceptional service and a comfortable environment for our guests is our top priority, and it's wonderful to know that we met your expectations.We hope you continue to enjoy your time with us and have a fantastic stay in New Delhi.Warm regards,

6/10 一般

YI

讚好:整潔度和設施服務
Over valued, not easy to walk around and poor food options
於 2024 年 2 月住了 2 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,We apologize for any inconvenience you experienced during your stay at Le Méridien New Delhi. We appreciate your feedback and regret that we fell short of your expectations. We will address the issues you raised regarding value, accessibility, and food options to improve our services. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for a better experience in the future.Warm regards.

8/10 不錯

SUNIEL

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel and comfortable stay. Food selection and breakfast is below average, they could do better.
於 2024 年 4 月住了 2 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,We're delighted to hear that you enjoyed your stay at Le Meridien New Delhi! Your comfort is our top priority, and we appreciate your feedback regarding our food selection and breakfast experience. Rest assured, we take guest feedback seriously and will certainly review our offerings to ensure an even better experience for our valued guests like you in the future. We hope to welcome you back for another memorable stay soon!Warm regards,

10/10 優異

Nav

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great quality central hotel ideal for Delhi sightseeing , a haven, definitely recommend to anybody, don’t think twice, just book it, you will love it.
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,Thank you immensely for sharing such feedback about your recent stay at Le Meridien New Delhi! We are thrilled to learn that you found our hotel to be of exceptional quality and a perfect hub for exploring the sights of Delhi.Your recommendation means the world to us. Providing our guests with a haven of comfort and convenience is always our top priority, and it brings us immense joy to know that we exceeded your expectations.Once again, thank you for choosing Le Meridien New Delhi, and we eagerly await the opportunity to welcome you back for another unforgettable stay in the future.Warm regards,

10/10 優異

Robin Ann

多人同遊
讚好:職員與服務、設施服務和住宿狀況
The service was perfect, the hotel and rooms in perfect condition. The breakfast was amazing. The rooms had many amenities.
於 2024 年 3 月住了 4 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,We're delighted to hear that you enjoyed your stay at Le Meridien New Delhi! Providing exceptional service and maintaining top-notch facilities are always our priorities. It's fantastic to know that you found the breakfast amazing and appreciated the various amenities in your room. We hope to have the pleasure of welcoming you back for another outstanding experience in the future!Warm regards

10/10 優異

Christopher

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is the second time that I have used this hotel, I love it. Not the cheapest, but you get what you pay for. Fantastic room with excellent facilities too.
於 2024 年 3 月住了 2 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,Thank you for choosing Le Meridien New Delhi once again for your recent stay. We greatly appreciate your loyalty and are delighted to hear that you enjoyed your experience with us.It's wonderful to know that you found our accommodations to your liking, and we're thrilled that you appreciated the room and excellent facilities we strive to provide. Your satisfaction is our top priority, and we're pleased to have met your expectations once again.We understand that value is important, and we're committed to offering a premium experience that exceeds your expectations. Your feedback motivates us to continue delivering exceptional service and maintaining our standards of excellence.We look forward to welcoming you back for another memorable stay at Le Meridien New Delhi whenever your travels bring you to the area. Warm regards.

4/10 欠佳

fahad (Urbana)

伴侶同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
I lived in the hotel for the first time on March 4 until March 6, the employee who made the entry very bad because I asked him to extend the stay from 6/8 he said. It’s ok (Done) that the extension was actually made for me, but when I checked the reception I did not find it and I asked another employee and my father said you have an extension so I contact with Expedia and extended for two days from 6/8
於 2024 年 3 月住了 2 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,Thank you for taking the time to share your experience with us. We deeply regret to learn of the inconvenience you encountered during your recent stay at Le Meridien New Delhi.Please accept our sincerest apologies for any misunderstanding or inconvenience caused during the extension process. Rest assured, your feedback has been shared with the relevant departments for immediate action. We truly value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Thank you again for choosing Le Meridien New Delhi. We appreciate your feedback as it helps us to continually enhance the quality of our services.Warm regards.

10/10 優異

Ravinder

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel with excellent rooms, amenities and service in a convenient location in middle of Delhi.
於 2024 年 3 月住了 3 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at Le Meridien New Delhi. Providing exceptional service and ensuring our guests have a comfortable and memorable experience is always our top priority. We're delighted that you appreciated our convenient location and found our rooms and amenities to your liking. We look forward to welcoming you back for another fantastic stay whenever your travels bring you to Delhi!Warm regards.

6/10 一般

jose

家人同遊
讚好:職員與服務和設施服務
Las habitaciones tienen que ser mejoradas. No las estancias generales wue estan bien
於 2024 年 3 月住了 2 晚
Rishabh Goyal 於 2024年4月19日的回應
Dear Guest,Thank you for choosing Le Meridien New Delhi for your recent stay. We appreciate your feedback regarding our rooms.We're delighted to hear that you found our general rooms to be satisfactory, and we're committed to continually improving our guests' experiences. Your feedback is invaluable to us, and we will certainly take your comments into consideration as we strive to enhance our accommodations.We hope to have the opportunity to welcome you again and provide you with an even more enjoyable stay.Warm regards.

8/10 不錯

Miguel (Calgary)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is beautiful and the food amazing, my only comment is that the gym needs an URGENT refreshing, the machines are old and in very bad shape
於 2024 年 3 月住了 2 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,Thank you for choosing to stay at Le Meridien New Delhi and for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel beautiful and enjoyed the amazing food during your stay.We sincerely apologize for any inconvenience caused by the condition of our gym equipment. Please rest assured that we take your comments seriously with immediate action.Your feedback is invaluable to us as we continuously strive to improve our services and amenities. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards.

10/10 優異

Jill

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was able to request a driver to meet our flight and that made the start of our stay easy. Check-in was great! The wait staff and food at Le Belvedere is excellent - Thai, Chinese. The view of the city is wonderful at night - pink lights on Parliament and other building.
於 2024 年 3 月住了 1 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,Thank you so much for choosing to stay with us at Le Meridien New Delhi! We're thrilled to hear that your stay got off to a smooth start with our driver service and that check-in was a breeze. Our team works hard to ensure our guests feel welcomed and attended to from the moment they arrive.We're delighted that you enjoyed your dining experience at Le Belvedere. Our culinary team takes great pride in crafting delicious dishes, and it's fantastic to hear that you found the Thai and Chinese cuisines to your liking. It was our pleasure to host you, and we hope to have the opportunity to welcome you back for another memorable stay soon!Warm regards.

10/10 優異

Christian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location and friendly service
於 2024 年 2 月住了 5 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay at Le Meridien New Delhi and that our location and service met your expectations.Our team takes great pride in providing warm and friendly service to all our guests, and we're delighted that you experienced that firsthand. Whether it's assisting with local recommendations or ensuring your comfort during your stay, we always strive to go above and beyond.We hope to have the pleasure of welcoming you back to Le Meridien New Delhi in the future for another memorable stay.Warm regards.

8/10 不錯

Edgar (Winden)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Okay, das Hotel liegt zentral in New Delhi. Die Zimmer sind modern, gut ausgestattet und groß. Das Cafe im Atrium läd immer zu einem Expresso ein. Das Restaurant / Frühstücksraum ist freundlich und modern ausgestattet. Das Frühstück ist voll zu empfehlen. Die Speisekarte zum Dinner ist voll okay -alles für einen guten Aufenthalt. Jedoch, es wird Tag und Nacht in den öffentlichen Räumen gekühlt - muss das kosten! Die Temperatur ist oftmals unerträglich kalt - ich habe immer gefroren - obwohl es nicht besonders warm war in ND. Auch ist die Lautstärke im Restaurant und beim Frühstück, viel zu laut für einen angenehmen Aufenthalt - Musik und Service. Dies ist manchmal unerträglich. Die Bestuhlung im Foyer ist sehr unbequem... Das Personal im Restaurant / Frühstück ist freundlich und hilfsbereit hat jedoch keine "Qualität" - erkennt nicht das Wesentliche. Umweltschutz / Ökonomie ist im Managment noch nicht angekommen.
於 2024 年 2 月住了 3 晚
Rishabh Goyal 於 2024年4月17日的回應
Dear Guest,Thank you for choosing Le Meridien New Delhi for your recent stay and for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be centrally located and that you enjoyed the modern amenities and spaciousness of our rooms. It's wonderful to know that you appreciated our inviting cafe in the atrium and the highly recommended breakfast at our restaurant.However, we sincerely apologize for any discomfort you experienced due to the temperature in our public areas not meeting your expectations. Your feedback regarding the cooling system will be shared with our team on immediate basis. We also regret to learn about the noise levels in our restaurant and breakfast area, as well as the discomfort you felt with the seating in the foyer. Rest assured, we will review these aspects of our service to see how we can improve to provide a more relaxing atmosphere for our guests.On a positive note, we are glad to hear that our restaurant and breakfast staff were friendly and helpful during your stay. Please accept our apologies for the incomplete sentence in your feedback. Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back to Le Meridien New Delhi and provide you with a more enjoyable stay in the future.Warm regards.

10/10 優異

Saiesvaran

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Great staff. Facilities were superb. Gym had everything we needed. Room service and restaurants were a delight. Will definitely stay here again.
於 2024 年 2 月住了 1 晚

10/10 優異

rogerio

讚好:整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Abhijit

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般

sonali

於 2024 年 1 月住了 3 晚

10/10 優異

Vivek

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay from Jan 5 to Jan 9. Was excellent, the breakfast was amazing the staff working in breakfast area that we came across were so hospitable. Every staff member took care of our needs. If and when we come back to Delhi, the hotel will be on our top list.
於 2024 年 1 月住了 4 晚

10/10 優異

Poonam

家人同遊
讚好:設施服務
於 2024 年 1 月住了 6 晚

10/10 優異

Diego

於 2024 年 1 月住了 2 晚

4/10 欠佳

prakash

讚好:整潔度和職員與服務
不滿:住宿狀況
Food was terrible. Shangri la is far better
於 2024 年 1 月住了 4 晚

10/10 優異

Jayanth (Fairfax)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service
於 2023 年 12 月住了 4 晚

8/10 不錯

Peter

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Architecturally very impressive,
於 2024 年 1 月住了 2 晚

10/10 優異

Swapan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent service!
Wonderful stay with friendly staff!!
於 2023 年 12 月住了 2 晚

10/10 優異

Shyamal

於 2024 年 1 月住了 1 晚

10/10 優異

Vijay (Martinez)

於 2023 年 12 月住了 1 晚

6/10 一般

Benjamin

於 2023 年 12 月住了 3 晚

8/10 不錯

Barry

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

travis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great spot
Great hotel. Good food. Extremely clean.
於 2023 年 12 月住了 1 晚

10/10 優異

oded

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

6/10 一般

真實旅客

商務旅客
不滿:整潔度
Dusty room and poor service
It is the first time I spent time in a dusty five star hotel. Also be prepared to be awoken by the room service at an early hour. Finally, all the hotel services are very pricey and not even an ATM in the premises.
於 2023 年 12 月住了 4 晚

10/10 優異

Kranthi

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

6/10 一般

nathan

於 2023 年 12 月住了 3 晚

10/10 優異

Kalpita

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at the hotel, from airport pickup to restaurant staff, were all professional and friendly. We enjoyed their warm hospitality.
於 2023 年 12 月住了 3 晚

8/10 不錯

Prem

親子同遊
讚好:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Hannah

於 2023 年 12 月住了 2 晚

10/10 優異

George

於 2023 年 12 月住了 5 晚

10/10 優異

Libbie

伴侶同遊
讚好:整潔度和住宿狀況

4/10 欠佳

Sharvari Prabhu

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
Horrible rooms. Poor quality of furniture, very less lighting, cleanliness not upto mark
於 2023 年 12 月住了 1 晚

10/10 優異

Ian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Superb location, clean, quite, and the staff could not be more helpful. A pleasure to stay at this establishment.
於 2023 年 11 月住了 2 晚

10/10 優異

Dharmesh

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Thoroughly enjoyed the breakfast.
於 2023 年 11 月住了 1 晚

10/10 優異

Azizul

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything was great. Especially the location
於 2023 年 11 月住了 2 晚

10/10 優異

Rachel

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Bob

於 2023 年 10 月住了 5 晚

10/10 優異

Barry

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Disappointrd that the hotel had not reneeed its liquor license in time so could not drink a beer for whole stay
於 2023 年 10 月住了 2 晚