住宿內酒吧

新德里里拉皇宮酒店的評價

5 out of 5
新德里里拉皇宮酒店
Diplomatic Enclave Chanakyapuri, New Delhi, Delhi N.C.R

評價

9.6

完美

10 分評分,優異;1002 則評價中有 868 則" "
8 分評分,不錯;1002 則評價中有 85 則" "
6 分評分,一般;1002 則評價中有 24 則" "
4 分評分,欠佳;1002 則評價中有 11 則" "
2 分評分,很差;1002 則評價中有 14 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.6/10 

設施服務

9.8/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Hong Bing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 4 晚
Anupam Dasgupta, General Manager 於 2022年9月21日的回應
Thank you for staying at The Leela Palace New Delhi and taking the time to share your kind review. I am pleased to read that your time was well spent with us. We look forward to welcoming you back to 'your palace' in the not too distant future. With best regards, Anupam Dasgupta, General Manager

10/10 優異

倪倪

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, perfect service !!
Nice hotel, very good service !! But power outages in the middle of the night,we were warmed up
於 2019 年 5 月住了 2 晚
Louis Sailer, General Manager 於 2019年5月25日的回應
Thank you for your wonderful endorsement of The Leela Palace New Delhi and for being our guest. My young staff works tirelessly to ensure we match our services to the facilities given to us and your kind compliments inspire them to keep striving for the best. I do regret the inconvenience caused during your stay and we are grateful to you for sharing your valuable feedback with us which help us to work on our imperfections and ensure you a better experience. We look forward to welcoming you back to the palace in the near future. With best regards, Louis Sailer, General Manager

10/10 優異

DI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
完美!
在喧嚣的德里,完美的绿洲, 精致华丽. 从办理入住欢迎仪式到退房礼物, 感觉到酒店的用心. 当然价格也远高出绝大多数其他德里的五星酒店.
General Manager 於 2017年2月17日的回應
Thank you for your 5 stars endorsement of The Leela Palace New Delhi. I am glad that our hotel referred to as a ‘calm oasis’ in the vibrant city was liked by you along with our seamless services that scored high on your expectations. As for the prices please allow me to share with you that these are very much comparable to other luxury hotels in the world and India. We look forward to welcoming you back again in not too distant future. With warmest regards, Louis Sailer, General Manager.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great. 下次還會選擇這家飯店
Louis Sailer 於 2016年7月22日的回應
I am delighted that you enjoyed your stay at The Leela Palace New Delhi. We are grateful to you for your future patronage and eagerly look forward to many more opportunities of welcoming you back again in near future. With best regards, Louis Sailer, General Manager

10/10 優異

yingying

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常好的酒店,装修很到位,早餐很丰盛,会再次选择!
Louis Sailer 於 2016年7月9日的回應
Thank you for being our guest and your future patronage of The Leela Palace New Delhi is greatly appreciated. We are delighted that our luxurious accommodations and the breakfast selection at The Qube were to your liking. We look forward to welcoming you back again in near future. With best regards, Louis Sailer, General Manager

10/10 優異

Jyoti Bala

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I truly enjoyed all aspects of my stay. I look forward to returning!
於 2024 年 4 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年4月19日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Liset

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Superb service. It seems that their priority is that each guest is taken care of and they go above and beyond if they do an error to fix it. Lovely stay and area was super safe! Their restaurants were great with delicious food. Thank you leela.
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年4月16日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Paul

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent Hotel, very high quality with service too match.
於 2024 年 4 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年4月15日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Sohil

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing service and staff. Naresh at te airport was exceptional. The staff in the royal club were excellent and helpful and the food at the restaurants was top quality.
於 2024 年 4 月住了 3 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年4月13日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We're thrilled to hear that you had such a positive experience with our service and staff, especially Naresh at the airport. We'll be sure to pass along your compliments to him and the rest of our team. It's great to know that you enjoyed the excellent service in the royal club and the top-quality food at our restaurants. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Simon

讚好:整潔度、職員與服務和住宿狀況
.
於 2024 年 4 月住了 7 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年4月12日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Rajneesh Paul

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was extremely friendly and the property is well kept and clean
於 2024 年 3 月住了 10 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年4月4日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

8/10 不錯

Stephen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our first time in India and stayed two nights at the Leela Palace after reading all the excellent reviews. Booking into a Premier Royal room gave a one way airport pickup or drop off which we used to get to the hotel. This took the pressure away from finding a taxi that would actually deliver us to the hotel safely. Our driver was amazing and informative. On arrival at the hotel we were treated like royalty and our room was very nice. Only down side was staff in the Cube restaurant need more training around dietary issues that people may have. My wife is vegan and they struggled to understand what was or wasn’t vegan. Sometimes we ordered food and it never arrived. Overall a fantastic stay and we probably would return.
於 2024 年 3 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年4月1日的回應
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. It's wonderful to hear that you found your stay enjoyable overall, and that the Premier Royal room and the airport pickup service met your expectations.Your feedback regarding the dietary accommodations at the Qube restaurant is greatly appreciated. We deeply apologize for any inconvenience caused by the misunderstanding of your wife's vegan preferences and the lapses in service. Rest assured, we take your comments seriously and will work diligently to improve the training of our staff to ensure they are better equipped to handle such requests in the future.We are thrilled to know that despite this hiccup, you still had a fantastic stay with us. Your satisfaction is our priority, and we would be honoured to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 優異

Mallinath

於 2024 年 3 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年4月19日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

6/10 一般

Tarlochan

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年3月30日的回應
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 優異

Alfred

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The aesthetics and service is unparalleled
於 2024 年 3 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年3月18日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Abhijit

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the best hotels I have ever stayed, it felt like home, the staff was was amazing.. the feel of the hotel was out of the world.. one of the best choices for staycation..
於 2024 年 3 月住了 3 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年3月16日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

MOHAMED

於 2024 年 3 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年4月4日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

8/10 不錯

Kevin

於 2024 年 3 月住了 5 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年4月2日的回應
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

8/10 不錯

Shalinder

伴侶同遊
讚好:住宿狀況
Relax in the property
於 2024 年 3 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年3月11日的回應
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 優異

rajeev

於 2024 年 3 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年3月30日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Noel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Grand hotel with excellent service and a very helpful staff. You could never go wrong staying in this beautiful hotel. Would highly recommend!
於 2024 年 2 月住了 3 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年3月4日的回應
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback and are thrilled to hear that you gave us full marks on the survey. Receiving a perfect score is a testament to our team's dedication to providing exceptional service and a memorable experience for our guests. Your feedback is invaluable to us as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 優異

Mina

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a beautiful hotel and the rooms are amazing. We had breakfast and dinner included and the food was superb. The staff are friendly and very helpful. The location is great; close to the places we wanted to visit and far from the crowded areas of Delhi.
於 2024 年 2 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年3月4日的回應
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback and are thrilled to hear that you gave us full marks on the survey. Receiving a perfect score is a testament to our team's dedication to providing exceptional service and a memorable experience for our guests. Your feedback is invaluable to us as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 優異

Stephanie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and rooms with friendly, efficient staff. We were treated like royalty!
於 2024 年 2 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年2月24日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Anil (ANAHEIM)

於 2024 年 2 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年3月21日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Anuradha

於 2024 年 2 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年3月21日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Tracy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property very opulent and enjoyed the benefits of the club lounge and transfer service for a small additional fee . Enjoyed the Japanese Restuarant which was great but London prices . We enjoyed using the taxi service supplied by the hotel and visited local shops for spices and gift shopping great value .
於 2024 年 2 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年2月12日的回應
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay and made the most of our club lounge and transfer services. Our Japanese restaurant Megu is indeed a culinary highlight, although we understand London prices can be a bit steep. It's fantastic to know that you found value in exploring local shops and indulging in some spice and gift shopping. We hope to welcome you back soon for another wonderful experience!With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Reiko

於 2024 年 2 月住了 6 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年3月21日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Vikrant

讚好:整潔度、職員與服務和住宿狀況
Excellent hotel.
於 2023 年 12 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年2月9日的回應
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

6/10 一般

Jayaram

伴侶同遊
不滿:設施服務
This was just the hoax that everyone was creating. It was unnecessarily expensive. They did not upgrade my room. Customer service was pretty late. Poor food quality. Will never stay here at all.
於 2024 年 2 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年2月8日的回應
Thank you for taking the time to share your feedback with us. We deeply regret to hear about your recent experience at our establishment. Please accept our sincerest apologies for any inconvenience or disappointment caused.Your comments regarding the perceived hoax, room upgrade, customer service, and food quality are truly concerning, and we assure you that we take them very seriously. Our team is committed to providing exceptional service and experiences for all our guests, and it's disheartening to learn that we fell short of your expectations.We would appreciate the opportunity to investigate the issues you've raised further and to address them appropriately. Could you please provide us with more details about your stay, such as the dates and any specific interactions you had with our staff? This will help us identify areas for improvement and take corrective actions to prevent similar occurrences in the future.Once again, we apologize for the inconvenience you experienced and thank you for bringing these matters to our attention. We hope to have the chance to regain your trust and welcome you back for a more enjoyable stay in the future.With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Bhupinder Pal

讚好:整潔度、職員與服務和住宿狀況
Excellent staying experience
於 2024 年 1 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年2月5日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Narayan (Princeton)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent food choice for breakfast and dinner for almost free. Nisha and her Manager Ankit in restaurant, Sumit at front dwsk are exemplary customer caring personnel. All staff are extrmely polite and follow theor GM Mr. Dasgupta. Amazingly hotel to enjoy business stay at Leela Palace. We had couple of rooms for a few days and cannot wait to return. Thanks everyone at Leela Palace.
於 2024 年 1 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年2月1日的回應
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. We're thrilled to hear that you enjoyed your dining experience at our restaurant and found our staff, especially Nisha, Ankit, and Sumit, to be exemplary in their customer service. We'll be sure to pass along your kind words to them.It's fantastic to know that you had a great stay and that you're already looking forward to returning. We're committed to providing the best possible experience for our guests, and your satisfaction is our top priority.Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

David (New York)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Superb! Service, accommodation, staff, food!
於 2024 年 1 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月31日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

SRUJAL (Edison)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing facility one of the best hotel true luxury
於 2024 年 1 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月25日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

abdulaziz

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional customer service
I used to think that the US is the country when it comes to customer service, until I stayed at Leela. It was a truly royal experience.
於 2024 年 1 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月23日的回應
Thank you so much for sharing your thoughts about your stay at The Leela Palace New Delhi. We're thrilled to hear that your experience surpassed your expectations and provided you with a truly royal experience. At Leela, we strive to deliver exceptional customer service and create memorable moments for our guests.Your kind words mean a lot to us, and we're delighted that you found our service to be on par with or even beyond what you've experienced in the US. We appreciate your feedback and look forward to welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

sunita

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月19日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Olivia

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The service at this property was unmatched and the rooms were gorgeous. Definitely not a modern hotel, so if that's what you'd like, look elsewhere. Instead, it's a romantic, beautifully appointed, and well-maintained historic hotel. I hope I have the chance to return!
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月18日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. We take pride in being a romantic, beautifully appointed, and well-maintained historic hotel, and we're delighted that our ambiance resonated with you. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Mercedes

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing people
於 2024 年 1 月住了 6 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月17日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Ajay

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property and staff. You will enjoy this hotel in all the ways possible.
於 2024 年 1 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月15日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Nicholas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
於 2024 年 1 月住了 3 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月15日的回應
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

FABIO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Majestoso!!!
O hotel é um escândalo de lindo, perfeito em todos os sentidos! O serviço de alimentação é impecável, assim como a amabilidade e a atenção de cada funcionário! Um verdadeiro palácio!!!
於 2024 年 1 月住了 4 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月15日的回應
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Stephanie Ann

家人同遊
what a phenomenal stay! everyone was soooo amazing.
於 2024 年 1 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月12日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Banjot

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 7 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月11日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

8/10 不錯

Arun

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
Great hotel. But two main issues. Firstly, we messaged them to provide our flight details but they never replied. Tried calling for hours but there was no answer. Thankfully, someone from the hotel was at the airport to collect us. Second issue was that when we checked in we told them we had more luggage so our car to the airport would need to be bigger. However at checkout they did not provide this and we rode to the airport with luggage in our lap. Other than that, the hotel was amazing and service first class.
於 2024 年 1 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月9日的回應
Thank you for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your kind words about our hotel and service. It's heartening to hear that you had an amazing experience overall.However, I sincerely apologize for the inconveniences you faced regarding communication and transportation. It's disappointing to learn that we did not respond to your messages regarding flight details and that our phone lines were unresponsive. I understand the importance of timely and efficient communication, and I assure you that we will address this issue to ensure it doesn't happen again in the future.Regarding the transportation oversight at check-out, I am truly sorry for any discomfort caused by not providing the requested larger car. This lapse in service does not meet our usual standards, and we will review our procedures to prevent such oversights in the future.Your feedback is invaluable to us, as it helps us identify areas for improvement. We are grateful for your understanding and hope to have the opportunity to welcome you back in the future, providing an even better experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 優異

Walid (Teddington)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月9日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Gaurav

於 2024 年 1 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月9日的回應
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Susan

於 2024 年 1 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月25日的回應
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

10/10 優異

Sukhbir

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great!
Our stay at the hotel was awesome from the point of entry to the point of see off by the staff at every corner of the Hotel. My thanks and appreciations go to the duty manager, Vivek Kakria, who took care of our issues in such a way that we forgot if we had any issue. We and all other family member are looking forward to enjoying this property again in the future when coming to visit India from Canada.
於 2023 年 12 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月9日的回應
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Your kind words of praise for Vivek is highly appreciated. Team Leela looks forward to many more opportunities of welcoming you and your family back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

6/10 一般

Ajay

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月9日的回應
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

8/10 不錯

Baljeet

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月9日的回應
I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Anupam Dasgupta, Area VP (North) & General Manager 於 2024年1月8日的回應
We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager