Needs to decoration because the humidity is too high.
真實旅客
於 2018 年 12 月住了 2 晚
Alice He 於 2018年12月22日的回應
Dear guests! Thank you very much for your support and your valuable suggestions for this stay!Because of the location and climate of the hotel, the humidity will be higher. The hotel has been fully renovated and upgraded.We are very sorry for not being able to satisfy you this time! I look forward to the next opportunity to provide you with quality and comfortable service.Sincerely look forward to your presence again! Wish you: work well, happy life!
8/10 不錯
JEFFREY
2018年11月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location
Good location in quiet area. The Chinese restaurant serve delicious foods with very good prices.
JEFFREY
於 2018 年 11 月住了 2 晚
Alice 於 2018年11月20日的回應
Dear guest, It is a great pleasure to hear that you enjoyed your stay at Cinese Hotel Dongguan Houjie. Thank you very much for your positive comments. We are looking forward to welcoming you back at Cinese Hotel Dongguan Houjie.
Dear guests!Thank you very much for your support and praise to Cinese hotel! We are delighted to learn that you are satisfied with your stay. Your satisfaction is our infinite motivation; We will continue to work hard to do better! Looking forward to meeting you again in Cinese hotel! Wish you: work smoothly, happy life!
10/10 優異
Ariel (Miami, USA)
2017年10月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best staff
Best concierge ever , thanks for everything Amam.
He is available for all your needs with the best solution
Ariel
於 2017 年 10 月住了 5 晚
Alice 於 2018年11月20日的回應
Dear guest, It is a great pleasure to hear that you enjoyed your stay at Cinese Hotel Dongguan Houjie. Thank you very much for your positive comments. We are pleased than Aman could help you so much in your stay.We are looking forward to welcoming you back at Cinese Hotel Dongguan Houjie.
8/10 不錯
Dieter
2016年6月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dieter
6/10 一般
RITA (Netherlands)
2015年10月7日
In the midst of an upgrade!
Make sure you ask for the newly refurbished rooms!!! They are in the midst of upgrading the hotel and was offered an older room at first, upon inspection of the room the condition was very worn, smelly and even had some unwanted critters jumping around on the bed. Rushed down to reception and was shown the new floor and these rooms are impeccable so all in all a good experience, far from perfect but will try again on my next stay and see how they finished upgrading the hotel.
RITA
kevin yang 於 2016年1月2日的回應
Thank you for your support and trust of our hotel, we will work harder!Looking forward to you again!
6/10 一般
Roberto (Dongguan)
2013年12月9日
讚好:整潔度和職員與服務
Razoável
Em comparação com outros hotéis da rede mercure na china, deixa a desejar,,,,,
Roberto
8/10 不錯
真實旅客
2013年10月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
4/10 欠佳
真實旅客
2013年8月5日
不滿:職員與服務和住宿狀況
真實旅客
8/10 不錯
真實旅客
2013年5月13日
讚好:職員與服務和客房舒適度
真實旅客
10/10 優異
DANIEL A.K (SAO PAULO)
2013年4月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
HOTEL EXCELENTE , MARAVILHOS
mARAVILHOSO , COM CERTEZA EU VOLTO PARA ESTE MESMO HOTEL , UNICO PROBLEMA A CIDADE DESTE HOTEL TEM UM AR MUIO POLUIDO , SAO PAULO TEM AR DE CAMPO COMPARADO A ESTA CIDADE .
DANIEL A.K
2/10 很差
Patrick (Toronto, Canada)
2012年12月18日
不滿:職員與服務
Go away English speaking business traveler.
Do not stay here if you are a business traveler and do not speak Mandarin.
The hotel staff throughout the hotel can barely speak a word of English.
Also the hotel is not ideally located.
Upon checked out we asked for a taxi, and the hotel staff told us they couldnt get us one.
I had to call my client and ask for a favor to give us a ride. How embarrassing.
Overall a miserable experience.
On the plus side, the internet was quite good and even have access to facebook.
Patrick
4/10 欠佳
Crispy (Melbourne, Australia)
2012年4月27日
讚好:整潔度
不滿:住宿狀況
A once good hotel needing a serious makeover
A once good hotel that is seriously in need of a makeover (it is switching to a Grand Mercure).
The place to eat is the Cafe rather than the restaurant - the breakfast buffet and dinner buffet were poor quality and not worth the money. Just make sure the waiters understand what you want to order at the Cafe - but all the food is good on the a la carte menu especially the steaks.
The rooms are disappointing with my desk power points not working, so a lead was obtained. Also my room did not have a bar fridge - not a good situation as there were no stores close by to buy any drinks. In other words you were being forced to buy drinks in the hotel. Great in the humidity.
I also experienced a problem with the lifts when they were not working for 20 minutes.
The management had no understanding of the problem (even though I had phoned the operator) or what to do.
And I am yet to understand why I was charged a phone call fee for ringing the Concierge for help with my luggage. That is a first for any hotel in the world for me.
Paid the bell boy a tip separately.
Not a great experience for a once proud 5 star hotel.
Crispy
10/10 優異
Ghassan (Lebanon)
2012年2月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly recomended
Everyone was very helpful, the hotel employs Chinese as well as international staff with good English skills and good knowledge of the area and surrounding cities. Taxi service and airport pickup was great. For someone who has never been to China before I would definitely recommend this hotel. Its an hour away from Shenzhen and an hour away from Guangzhou, and around 20 mins away from Dongguan city. Breakfast buffet was very rich and their cuisine has international dishes as well as Chinese dishes, there is also a Japanese restaurant that I would highly recommend. Massage services are also very good with very professional personnel.
Ghassan
8/10 不錯
Pat (Michigan)
2011年4月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Breakfast Buffet
Good hotel. Damion (French) was a fabulous help with his English. MOst of the hotel people do not speak English though they are quick to find someone. Hotel was clean, large, and offered a fab breakfast.
Pat
10/10 優異
Harry (NYC)
2010年4月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The Cinese is very well located for Guang Dong
When I arrived at the hotel, I thought I was in Las Vegas. The hotel is spacious and well appointed. The receiving staff was very attentive, courtious and efficiant.
The room was spacious and well appointed. The bed was very comfortable and the bathroom very clean. The only drawback was that the carpet needs to be cleaned more often. I was wearing white socks and noticed that they were quite dirty after walking around the room in my socks. They do however provide slippers and bathrobes.
After mentioning this to the staff the carpet was cleaned and dried by the time I returned that evening.
All the resturants have excellent food, service and the prices very reasonable.
I would recommend this hotel highly ande would stay they on my next trip.
Excellent value.