评分基于 991 条真实点评
4.4 客房清洁度
4.5 服务和员工
4.3 客房舒适度
4.3 酒店条件
Expedia 真实点评
用户:真实旅客
发布日期:2024年2月18日
酒店管理层的评论
2024年2月20日,回复:酒店管理层 Lijith
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection
用户:真实旅客
发布日期:2024年2月16日
Having stayed at numerous hotels in Dubai I was slightly disappointed with the Habatoor this time round. I stayed here last July for a quick break with my son and we both enjoyed the property although there was building work going on. This time with all the family I just think although a great hotel by European standards it’s just not got the polished finish that others in Dubai that I’ve stayed in has (zabeel zaray, medinat and Atlantis) disappointed that more extensive work was going on and that it was a messy site in that respect. Had some very good service but also some quite poor service as well at times. A good hotel for a more budget feeling 5 star in Dubai.
酒店管理层的评论
2024年2月17日,回复:酒店管理层 Lijith
Dear Valued Guest ,Thank you for taking the time to share your recent experience at the Habtoor Grand Resort, Autograph Collection Hotels and it is our pleasure to have you stay with us.We appreciate all forms of guest comments, and it is the feedback from guests like you that helps us improve our service standards and accommodations. I sincerely apologize for the shortfall in service you have encountered during your stay. This is not the service of excellence towards which we continually strive and not the impression we wish to give our guests. Further, please be assured that I have taken up your comments with the concerned departments and taken the appropriate action.We hope to have the opportunity to welcome you back to the resort to regain your trust and confidence in our property.Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection
用户:真实旅客
发布日期:2024年1月26日
Where nice hotel , nice location, nice pool
酒店管理层的评论
2024年1月26日,回复:酒店管理层 Hussein
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Hussein, Rooms Controller - Habtoor Grand Resort, Autograph Collection
用户:真实旅客
发布日期:2024年1月20日
酒店管理层的评论
2024年2月9日,回复:酒店管理层 Hussein
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Hussein, Rooms Controller - Habtoor Grand Resort, Autograph Collection
用户:真实旅客
发布日期:2024年1月15日
All good
酒店管理层的评论
2024年1月15日,回复:酒店管理层 Lijith
Dear Valued Guest On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Habtoor Grand Resort, Autograph Collection. Receiving a wonderful rating from you truly delights us all. We look forward to welcoming you back soon for another #Exactly Like Nothing Else experience!
用户:真实旅客
发布日期:2024年1月7日
Not really good service.
The first night we wait almost 1h30 min for room service.
The buffet was not good as expected on our full board.
Nice beach.
This hotel could be better!
酒店管理层的评论
2024年1月12日,回复:酒店管理层 Lijith
Dear Valued Guest ,Thank you for taking the time to share your recent experience at the Habtoor Grand Resort, Autograph Collection Hotels and it is our pleasure to have you stay with us.We appreciate all forms of guest comments, and it is the feedback from guests like you that helps us improve our service standards and accommodations. I sincerely apologize for the shortfall in service you have encountered during your stay. This is not the service of excellence towards which we continually strive and not the impression we wish to give our guests. Further, please be assured that I have taken up your comments with the concerned departments and taken the appropriate action.We hope to have the opportunity to welcome you back to the resort to regain your trust and confidence in our property.
用户:真实旅客
发布日期:2024年1月2日
酒店管理层的评论
2024年1月12日,回复:酒店管理层 Lijith
Dear Valued Guest On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Habtoor Grand Resort, Autograph Collection. Receiving a wonderful rating from you truly delights us all. We look forward to welcoming you back soon for another #Exactly Like Nothing Else experience!
用户:真实旅客
发布日期:2023年12月3日
It was amazing
酒店管理层的评论
2024年1月8日,回复:酒店管理层 Lijith
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection
用户:真实旅客
发布日期:2023年12月2日
Amazing
酒店管理层的评论
2024年2月15日,回复:酒店管理层 Lijith
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection
用户:真实旅客
发布日期:2023年11月23日 发布在:Hotels
酒店管理层的评论
2023年11月25日,回复:酒店管理层 Lijith
ear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection