外观

关于史宾赛酒店的点评

4 out of 5
史宾赛酒店
Excise Walk, IFSC, Dublin, Dublin

点评

8.8

超赞

10 分 - 超赞。581 条好评,共有 1005 条点评" "
8 分 - 还可以。287 条好评,共有 1005 条点评" "
6 分 - 一般。82 条好评,共有 1005 条点评" "
4 分 - 很差。30 条好评,共有 1005 条点评" "
2 分 - 糟糕。25 条好评,共有 1005 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

YenPun,LonTan, Taoyuan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A new, modern hotel at reasonable room rate.
2023 年 12 月入住 1 晚

10/10 超赞

KAROL

2024 年 3 月入住 1 晚

10/10 超赞

CAROLINE

满意:清洁度、员工和服务、住宿条件和设施
Enjoyed a 2 night stay in a room overlooking the Liffey. The hotel is really nice, modern, clean and comfortable. Room service was really good. Staff are friendly. Would recommend.
2024 年 3 月入住 2 晚

10/10 超赞

Eileen

满意:清洁度、员工和服务、住宿条件和设施
Excellent service throughout our 5 day stay
2024 年 3 月入住 4 晚

10/10 超赞

Ita

Customer service was just great from the moment we arrived til we left couldn’t say anything only the best I will be back and tell all my friends how could ye are well done 👏
2024 年 3 月入住 1 晚

4/10 很差

Daisy

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 5 晚

10/10 超赞

Seamus

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here while attending a concert in the Three Arena. Staff at the front desk were very helpful and professional. The room was very well laid out with everything you'd need without being large. The bar area was large and comfortable with very knowledgeable bar staff. The pool area was clean and the gym was a good size. We purchased the breakfast as we'd booked room only. It was well worth it as there was a great selection of breakfast options for whatever someone might want. Overall a fantastic stay and it'll be my first hotel check if I'm planning on staying in the vicinity again.
2024 年 2 月入住 1 晚

8/10 还可以

Elvis

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

10/10 超赞

Jenna

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the best places I’ve stayed. I booked for a birthday surprise and they were very helpful when I asked about room decorations. Food was also amazing. Would definitely stay again.
2024 年 1 月入住 3 晚

10/10 超赞

Paula

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spacious, clean and comfy room. Nice staff, breakfast and pool facilities. Handy location to walk/get the luas to all attractions. We will definitely stay again - thank you :)
2024 年 1 月入住 1 晚

10/10 超赞

Tala

满意:清洁度、员工和服务、住宿条件和设施
Very friendly staff and extremely quiet and peaceful location. Dublin Express bus stop is right outside the hotel and takes you right to and from the airport. Many major city attractions are walkable. We did not use a car the entire stay.
2023 年 12 月入住 3 晚

8/10 还可以

Cynthia

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Service good, beds comfortable
2023 年 12 月入住 2 晚

10/10 超赞

Ray

商务旅客
Pool
Great staff and pool
2023 年 12 月入住 1 晚

10/10 超赞

Stephen

2023 年 12 月入住 1 晚

10/10 超赞

Mischa

2023 年 12 月入住 3 晚

6/10 一般

真实旅客

商务旅客
满意:员工和服务
不满意:客房舒适度
Read This Before You Book
Hotel is next to a construction site and highway. Walls are made of toilet paper. You can hear everything. Noisy hotel, no sound proofing, felt cheap. Staff kind, but after a few days of basically sleeping in the middle of a highway - never again.
2023 年 12 月入住 2 晚

10/10 超赞

Micheal

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Got a free upgrade, what a nice surprise when i was checking in
2023 年 12 月入住 1 晚

10/10 超赞

Maeve

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and hotel. Really enjoyed my stay.
2023 年 12 月入住 1 晚

4/10 很差

eugene

2023 年 12 月入住 1 晚
Filip 于 2023年12月9日 的回复
Dear Eugene, Would you like to share with me what were the concerns for your staying at The Spencer Hotel, since you scored us 4/10.Thanks in advance

10/10 超赞

Elaine

2023 年 12 月入住 1 晚

10/10 超赞

Timothy

2023 年 11 月入住 2 晚

8/10 还可以

Saichung

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel and excellent location. The Dublin express from the airport stops right in front of the hotel.
2023 年 11 月入住 7 晚

10/10 超赞

Elliott

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚

10/10 超赞

Jane

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

2/10 糟糕

Chris

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rules and regulations are more important to this hotel than customer satisfaction and experience. Stay in one of the many other friendly hotels which is more in keeping with the Irish hospitality
2023 年 11 月入住 2 晚

10/10 超赞

Jean Joseph Thierry

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, comfortable hotel with excellent breakfast. Very helpful staff as well.
2023 年 11 月入住 4 晚

10/10 超赞

Charlotte

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked the hotel as it is a convenient distance from the 3arena where we had a concert. Very happy with our experience staying here and would book The Spencer again if visiting Dublin.
2023 年 11 月入住 2 晚

10/10 超赞

Barbara

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr sauber, große Zimmer, Personal sehr freundlich - absolute Empfehlung vor allem bei Kongressbesuchen
2023 年 11 月入住 4 晚

10/10 超赞

Kate

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
1 night stay
Stayed here for one night because we were going to a concert in the 3 Arena. Perfect location to walk into Dublin City centre and to the concert venue. Staff are all really friendly and helpful, lovely hotel. Only complaint was the alarm clock in the room had been set (not by us) to go off at 6am!! Lovely toiletries in the bathroom from Rituals. I would definitely stay here again
2023 年 11 月入住 1 晚

2/10 糟糕

neil

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Kieran

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very attentive staff. Helpful and welcoming.
2023 年 10 月入住 2 晚
Filip Zic 于 2023年10月27日 的回复
Dear KieranThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. I will pass my colleagues good word that you have for them.We hope you will stay again in the future and look forward to welcoming you back.

6/10 一般

Philip

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Unsatisfactory Stay
My first room was on the 7th floor. Unfortunately there was an air con unit above me which disturbed my sleep. I asked to be moved and told that they were full but they could accommodate me in a room on the 1st floor. This was a much smaller room and at around 6:30 to 7am building work beside the hotel woke me up. I asked again for a better room and on my return they gave me a room at the front of the hotel on the second floor. The problem with this room was that the double glazing was ineffective and the traffic noise was constant until the early hours. BUT it then started up at around 5:30 am. Very disappointed with this hotel and I would not stay there again unless I was given a quiet room.
2023 年 10 月入住 7 晚

8/10 还可以

Andreas

2023 年 10 月入住 7 晚

10/10 超赞

Kevin

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Concert trip..
Our stay was a fantastic stay, as we went to a concert and the hotel was in a perfect location...
2023 年 10 月入住 1 晚
Filip Zic 于 2023年10月24日 的回复
Dear KevinThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back. Kind Regards, Filip ZicGuest Experience ManagerThe Spencer Hotel

6/10 一般

Frances

满意:客房舒适度,清洁度
Noisy hotel. Wouldn’t stay again.
Upon check in, we were given an “upgrade” to a junior suite. The room was adjacent to a building site and we were woken at 7:30. Also, the balcony door was not tight. It was noisy and let in the cold. Had to keep the curtains closed so workmen on building site couldn’t look in.
2023 年 10 月入住 1 晚
Filip Zic 于 2023年10月21日 的回复
Dear Frances,I would like to take this opportunity to thank you for choosing to stay at the Spencer Hotel and taking the time to leave your feedback. It was most disappointing to read about your experience, please be assured this is not our normal level of service and for this I offer you my sincere apologies. I want to apologise for the issues you encountered with the local construction site. The hotel is in constant contact with the developers regarding loud work schedules however unfortunately they are not always as up to date with communicating this to the hotel. I will be passing your feedback onto my senior management team who will be discussing this with the developers.The hospitality, comfort and care we show to our guests are of paramount importance to us and the feedback you have provided will certainly assist us in the maintaining and constantly improving our standards.We hope you will consider us again that we can recover our service with you. Kind Regards, Filip ZicGuest Experience ManagerThe Spencer Hotel

10/10 超赞

Elshan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚
Filip Zic 于 2023年10月22日 的回复
Dear ElshanThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.

10/10 超赞

Dan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service and rooms with free upgrade!!
Fantastic service and hotel, even provided a free upgrade with it being a special occasion!!
2023 年 10 月入住 2 晚
Filip Zic 于 2023年10月22日 的回复
Dear DanThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.

10/10 超赞

Thomas

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A nice place to stay near the Docklands. Only stayed one night but it was very pleasant.
2023 年 10 月入住 1 晚
Filip Zic 于 2023年10月22日 的回复
Dear Thomas,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.

8/10 还可以

Lynda

满意:住宿条件和设施,员工和服务
2023 年 10 月入住 1 晚
Filip Zic 于 2023年10月22日 的回复
Dear Lynda ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.

10/10 超赞

Edward

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Filip Zic 于 2023年10月22日 的回复
Dear Edward ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.

10/10 超赞

Christel

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Filip Zic 于 2023年10月22日 的回复
Dear Christel ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.

8/10 还可以

Alexander

满意:员工和服务,清洁度
2023 年 10 月入住 3 晚
Filip Zic 于 2023年10月24日 的回复
Dear AlexanderThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.

10/10 超赞

John

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great central location. Friendly staff who went out of their way to be helpful. Bar and restaurant were excellent.
2023 年 10 月入住 2 晚
Filip Zic 于 2023年10月22日 的回复
Dear John ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see that you have enjoyed our bar and restaurant. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.

10/10 超赞

Nazareth

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location was excellent - right in the heart of the city, a short walk from the EPIC museum, Busaras bus station and Connolly train station. The Dublin Express to the airport goes from the bus stop right next to the hotel. I really enjoyed using the gym at the hotel. It was a very good facility.
2023 年 9 月入住 4 晚
Filip Zic 于 2023年10月22日 的回复
Dear Nazareth ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am very happy that you have enjoyed location of our hotel. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.

8/10 还可以

Kristin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Filip Zic 于 2023年10月24日 的回复
Dear KristinThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.

10/10 超赞

Samah

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Everything was great. I enjoyed my stay at the hotel.
2023 年 9 月入住 1 晚
Filip Zic 于 2023年10月22日 的回复
Dear Samah ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.

10/10 超赞

Grant

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great overnight stay, only issue was the bed was hard as a rock and no pillow choice (Only hard).
2023 年 9 月入住 1 晚
Filip Zic 于 2023年10月24日 的回复
Dear Guest Thank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.

10/10 超赞

June

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Filip Zic 于 2023年10月24日 的回复
Dear Guest Thank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.

10/10 超赞

Niall

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Filip Zic 于 2023年10月22日 的回复
Dear Niall ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.

8/10 还可以

William T

满意:客房舒适度,住宿条件和设施
2023 年 9 月入住 1 晚