Enjoyed a 2 night stay in a room overlooking the Liffey. The hotel is really nice, modern, clean and comfortable. Room service was really good. Staff are friendly. Would recommend.
CAROLINE
2024 年 3 月入住 2 晚
10/10 超赞
Eileen
2024年03月13日
满意:清洁度、员工和服务、住宿条件和设施
Excellent service throughout our 5 day stay
Eileen
2024 年 3 月入住 4 晚
10/10 超赞
Ita
2024年03月11日
Customer service was just great from the moment we arrived til we left couldn’t say anything only the best I will be back and tell all my friends how could ye are well done 👏
Ita
2024 年 3 月入住 1 晚
4/10 很差
Daisy
2024年03月8日
不满意:清洁度、员工和服务、住宿条件和设施
Daisy
2024 年 3 月入住 5 晚
10/10 超赞
Seamus
与配偶出行
2024年02月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here while attending a concert in the Three Arena. Staff at the front desk were very helpful and professional. The room was very well laid out with everything you'd need without being large.
The bar area was large and comfortable with very knowledgeable bar staff.
The pool area was clean and the gym was a good size.
We purchased the breakfast as we'd booked room only. It was well worth it as there was a great selection of breakfast options for whatever someone might want.
Overall a fantastic stay and it'll be my first hotel check if I'm planning on staying in the vicinity again.
Seamus
2024 年 2 月入住 1 晚
8/10 还可以
Elvis
2024年01月25日
满意:清洁度、员工和服务、住宿条件和设施
Elvis
2024 年 1 月入住 2 晚
10/10 超赞
Jenna
与配偶出行
2024年01月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the best places I’ve stayed. I booked for a birthday surprise and they were very helpful when I asked about room decorations.
Food was also amazing.
Would definitely stay again.
Jenna
2024 年 1 月入住 3 晚
10/10 超赞
Paula
与家人及幼儿出行
2024年01月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spacious, clean and comfy room. Nice staff, breakfast and pool facilities. Handy location to walk/get the luas to all attractions. We will definitely stay again - thank you :)
Paula
2024 年 1 月入住 1 晚
10/10 超赞
Tala
2024年01月2日
满意:清洁度、员工和服务、住宿条件和设施
Very friendly staff and extremely quiet and peaceful location. Dublin Express bus stop is right outside the hotel and takes you right to and from the airport. Many major city attractions are walkable. We did not use a car the entire stay.
Tala
2023 年 12 月入住 3 晚
8/10 还可以
Cynthia
与家人出行
2023年12月23日
满意:员工和服务、服务设施、住宿条件和设施
Service good, beds comfortable
Cynthia
2023 年 12 月入住 2 晚
10/10 超赞
Ray
商务旅客
2023年12月19日
Pool
Great staff and pool
Ray
2023 年 12 月入住 1 晚
10/10 超赞
Stephen
2023年12月16日
Stephen
2023 年 12 月入住 1 晚
10/10 超赞
Mischa
2023年12月11日
Mischa
2023 年 12 月入住 3 晚
6/10 一般
真实旅客
商务旅客
2023年12月9日
满意:员工和服务
不满意:客房舒适度
Read This Before You Book
Hotel is next to a construction site and highway. Walls are made of toilet paper. You can hear everything. Noisy hotel, no sound proofing, felt cheap. Staff kind, but after a few days of basically sleeping in the middle of a highway - never again.
真实旅客
2023 年 12 月入住 2 晚
10/10 超赞
Micheal
2023年12月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Got a free upgrade, what a nice surprise when i was checking in
Micheal
2023 年 12 月入住 1 晚
10/10 超赞
Maeve
商务旅客
2023年12月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and hotel. Really enjoyed my stay.
Maeve
2023 年 12 月入住 1 晚
4/10 很差
eugene
2023年12月8日
eugene
2023 年 12 月入住 1 晚
Filip 于 2023年12月9日 的回复
Dear Eugene, Would you like to share with me what were the concerns for your staying at The Spencer Hotel, since you scored us 4/10.Thanks in advance
10/10 超赞
Elaine
2023年12月7日
Elaine
2023 年 12 月入住 1 晚
10/10 超赞
Timothy
2023年11月27日
Timothy
2023 年 11 月入住 2 晚
8/10 还可以
Saichung
2023年11月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel and excellent location. The Dublin express from the airport stops right in front of the hotel.
Saichung
2023 年 11 月入住 7 晚
10/10 超赞
Elliott
2023年11月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Elliott
2023 年 11 月入住 3 晚
10/10 超赞
Jane
与家人出行
2023年11月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jane
2023 年 11 月入住 1 晚
2/10 糟糕
Chris
2023年11月19日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rules and regulations are more important to this hotel than customer satisfaction and experience. Stay in one of the many other friendly hotels which is more in keeping with the Irish hospitality
Chris
2023 年 11 月入住 2 晚
10/10 超赞
Jean Joseph Thierry
商务旅客
2023年11月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, comfortable hotel with excellent breakfast. Very helpful staff as well.
Jean Joseph Thierry
2023 年 11 月入住 4 晚
10/10 超赞
Charlotte
团体旅客
2023年11月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked the hotel as it is a convenient distance from the 3arena where we had a concert. Very happy with our experience staying here and would book The Spencer again if visiting Dublin.
Charlotte
2023 年 11 月入住 2 晚
10/10 超赞
Barbara
与配偶出行
2023年11月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr sauber, große Zimmer, Personal sehr freundlich - absolute Empfehlung vor allem bei Kongressbesuchen
Barbara
2023 年 11 月入住 4 晚
10/10 超赞
Kate
2023年11月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
1 night stay
Stayed here for one night because we were going to a concert in the 3 Arena. Perfect location to walk into Dublin City centre and to the concert venue. Staff are all really friendly and helpful, lovely hotel. Only complaint was the alarm clock in the room had been set (not by us) to go off at 6am!! Lovely toiletries in the bathroom from Rituals. I would definitely stay here again
Kate
2023 年 11 月入住 1 晚
2/10 糟糕
neil
2023年10月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
neil
2023 年 10 月入住 1 晚
10/10 超赞
Kieran
与家人出行
2023年10月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very attentive staff. Helpful and welcoming.
Kieran
2023 年 10 月入住 2 晚
Filip Zic 于 2023年10月27日 的回复
Dear KieranThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. I will pass my colleagues good word that you have for them.We hope you will stay again in the future and look forward to welcoming you back.
6/10 一般
Philip
商务旅客
2023年10月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Unsatisfactory Stay
My first room was on the 7th floor. Unfortunately there was an air con unit above me which disturbed my sleep. I asked to be moved and told that they were full but they could accommodate me in a room on the 1st floor.
This was a much smaller room and at around 6:30 to 7am building work beside the hotel woke me up. I asked again for a better room and on my return they gave me a room at the front of the hotel on the second floor. The problem with this room was that the double glazing was ineffective and the traffic noise was constant until the early hours. BUT it then started up at around 5:30 am. Very disappointed with this hotel and I would not stay there again unless I was given a quiet room.
Philip
2023 年 10 月入住 7 晚
8/10 还可以
Andreas
2023年10月23日
Andreas
2023 年 10 月入住 7 晚
10/10 超赞
Kevin
团体旅客
2023年10月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Concert trip..
Our stay was a fantastic stay, as we went to a concert and the hotel was in a perfect location...
Kevin
2023 年 10 月入住 1 晚
Filip Zic 于 2023年10月24日 的回复
Dear KevinThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back. Kind Regards, Filip ZicGuest Experience ManagerThe Spencer Hotel
6/10 一般
Frances
2023年10月18日
满意:客房舒适度,清洁度
Noisy hotel. Wouldn’t stay again.
Upon check in, we were given an “upgrade” to a junior suite. The room was adjacent to a building site and we were woken at 7:30. Also, the balcony door was not tight. It was noisy and let in the cold. Had to keep the curtains closed so workmen on building site couldn’t look in.
Frances
2023 年 10 月入住 1 晚
Filip Zic 于 2023年10月21日 的回复
Dear Frances,I would like to take this opportunity to thank you for choosing to stay at the Spencer Hotel and taking the time to leave your feedback. It was most disappointing to read about your experience, please be assured this is not our normal level of service and for this I offer you my sincere apologies. I want to apologise for the issues you encountered with the local construction site. The hotel is in constant contact with the developers regarding loud work schedules however unfortunately they are not always as up to date with communicating this to the hotel. I will be passing your feedback onto my senior management team who will be discussing this with the developers.The hospitality, comfort and care we show to our guests are of paramount importance to us and the feedback you have provided will certainly assist us in the maintaining and constantly improving our standards.We hope you will consider us again that we can recover our service with you. Kind Regards, Filip ZicGuest Experience ManagerThe Spencer Hotel
10/10 超赞
Elshan
2023年10月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Elshan
2023 年 10 月入住 3 晚
Filip Zic 于 2023年10月22日 的回复
Dear ElshanThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.
10/10 超赞
Dan
2023年10月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service and rooms with free upgrade!!
Fantastic service and hotel, even provided a free upgrade with it being a special occasion!!
Dan
2023 年 10 月入住 2 晚
Filip Zic 于 2023年10月22日 的回复
Dear DanThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.
10/10 超赞
Thomas
团体旅客
2023年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A nice place to stay near the Docklands. Only stayed one night but it was very pleasant.
Thomas
2023 年 10 月入住 1 晚
Filip Zic 于 2023年10月22日 的回复
Dear Thomas,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.
8/10 还可以
Lynda
2023年10月16日
满意:住宿条件和设施,员工和服务
Lynda
2023 年 10 月入住 1 晚
Filip Zic 于 2023年10月22日 的回复
Dear Lynda ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.
10/10 超赞
Edward
2023年10月14日
满意:清洁度、员工和服务、住宿条件和设施
Edward
2023 年 10 月入住 1 晚
Filip Zic 于 2023年10月22日 的回复
Dear Edward ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.
10/10 超赞
Christel
商务旅客
2023年10月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Christel
2023 年 10 月入住 2 晚
Filip Zic 于 2023年10月22日 的回复
Dear Christel ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.
8/10 还可以
Alexander
2023年10月12日
满意:员工和服务,清洁度
Alexander
2023 年 10 月入住 3 晚
Filip Zic 于 2023年10月24日 的回复
Dear AlexanderThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.
10/10 超赞
John
团体旅客
2023年10月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great central location. Friendly staff who went out of their way to be helpful. Bar and restaurant were excellent.
John
2023 年 10 月入住 2 晚
Filip Zic 于 2023年10月22日 的回复
Dear John ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see that you have enjoyed our bar and restaurant. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.
10/10 超赞
Nazareth
2023年10月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location was excellent - right in the heart of the city, a short walk from the EPIC museum, Busaras bus station and Connolly train station. The Dublin Express to the airport goes from the bus stop right next to the hotel.
I really enjoyed using the gym at the hotel. It was a very good facility.
Nazareth
2023 年 9 月入住 4 晚
Filip Zic 于 2023年10月22日 的回复
Dear Nazareth ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am very happy that you have enjoyed location of our hotel. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.
8/10 还可以
Kristin
与家人出行
2023年10月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kristin
2023 年 9 月入住 1 晚
Filip Zic 于 2023年10月24日 的回复
Dear KristinThank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.
10/10 超赞
Samah
商务旅客
2023年10月1日
满意:清洁度、员工和服务、住宿条件和设施
Everything was great. I enjoyed my stay at the hotel.
Samah
2023 年 9 月入住 1 晚
Filip Zic 于 2023年10月22日 的回复
Dear Samah ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.
10/10 超赞
Grant
与配偶出行
2023年09月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great overnight stay, only issue was the bed was hard as a rock and no pillow choice (Only hard).
Grant
2023 年 9 月入住 1 晚
Filip Zic 于 2023年10月24日 的回复
Dear Guest Thank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.
10/10 超赞
June
2023年09月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
June
2023 年 9 月入住 3 晚
Filip Zic 于 2023年10月24日 的回复
Dear Guest Thank you for your honest feedback. I am delighted to read you had an enjoyable stay over all. We hope you will stay again in the future and look forward to welcoming you back.
10/10 超赞
Niall
商务旅客
2023年09月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Niall
2023 年 9 月入住 1 晚
Filip Zic 于 2023年10月22日 的回复
Dear Niall ,Thank you for taking the time to complete one of our guest satisfaction surveys. I am delighted to see such high ratings. I will ensure this is acknowledged with the team who were on duty during your recent stay with us. I am so glad you enjoyed your stay with us and hope you got to relax as you had hoped to. In the meantime, if there is anything we can arrange to make your next stay with us more enjoyable, please let me know.