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Our stay at Comfort Inn West Duluth was overall pleasant. The room was comfortable (although during our stay, they were experiencing technical problems with the TV connection so viewing was limited). My kids enjoyed the pool area, the breakfast options were tasty and staff was always friendly and helpful! Thanks much!
The rooms were very nice. The pillows and bed were very comfortable. I slept very well. I like the sink, microwave and refrigerator in the room. This is great for when having left overs, and making coffee in the morning. I will be staying at Comfort Inns when I travel in the future.
Rooms are not very sound proof. You hear every time the room above you moves or takes a shower. Staff very nice but not a very good place to get a good nights rest.
Clean, quiet, nice extra amnenities like ice water, cookies, coffee in the lobby. Staff go the extra mile. Clean heated swimming pool and hottub. Easy to access and conveniently located.
Very convenient location to many things. Friendly informative staff. Clean rooms. Can be some highway noise if you stay in certain rooms depending on where you stay in the building-others are perfectly quiet. Good breakfast selection and coffee set up in lobby. I do wish the hotel bar was open on more than just weekends, that would have been nice. The pool/hot tub area is very nice.
Jennifer
Stayed 3 nights in Dec 2023
10/10 Excellent
Mon
Travelled with family, Travelled with family and small children, Travelled with partner
Everything was perfect besides when the housekeeper did not give us any toilet paper. Beds were made poorly.
Emina
Stayed 2 nights in Dec 2023
8/10 Good
Christine L
Travelled with family
24 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
As a frequent visitor to Duluth, I have been meaning to check out this hotel. I was impressed by the cleanliness. The lobby was beautifully decorated for the holidays and there were plenty of work spaces available.
My only concern was the smell of our room. It was awful. To be fair, I was on a tight schedule and didn't have time to go to the front desk to request a different room. So that was on me.
It was fantastic! There was a mix up on how many rooms i booked through a 3rd party, but they took them off my stay so i wasn't overcharged. Huge awesome room and facility! Beautifully decorated and helpful staff. Wi-Fi didn't work the best but not a game changer. Will definately stay here again!
For being an older property it was really well kept. My only complaint was the walls must be very thin because we could hear our neighbors quite well.
Samantha
Stayed 1 night in Nov 2023
8/10 Good
Angie
Travelled with family, Business traveller
24 Nov 2023
Liked: Cleanliness, staff & service, amenities
Very clean, but our room smelled musty or maybe like it used to be a room to smoke in. It even made my clothes smell like it. Beds for us were not comfortable. Road noise was awful. We were on the first floor on the east side of the hallway.