大堂休息區

地標酒店及休閒俱樂部的評價

4 out of 5
地標酒店及休閒俱樂部
Kingsway West, Invergowrie, Dundee, Scotland

評價

8.4

很好

10 分評分,優異;861 則評價中有 401 則" "
8 分評分,不錯;861 則評價中有 304 則" "
6 分評分,一般;861 則評價中有 92 則" "
4 分評分,欠佳;861 則評價中有 40 則" "
2 分評分,很差;861 則評價中有 24 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

7.8/10 

環保程度

評價

6/10 一般

Anne

讚好:職員與服務
於 2024 年 4 月住了 2 晚

2/10 很差

Neil

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
At check in I waited over 5 min while receptionist was on the phone without even acknowledging my presence, happy to wait just don’t ignore the fact that someone is stood there. Big long black hairs in the bath, carpet all stained and clearly hadn’t been hoovered with any effort or cleaned recently. Mattress was comfy and shower had plenty of power although the temperature restrictor was missing so just as well it was an adult using it not a child who could could get a really nasty scald. Overall Iv stayed in better premier inn or travel lodge so not worth the extra money.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Olga

親子同遊
於 2024 年 4 月住了 2 晚

6/10 一般

Andrew

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Some areas of the property are looking tired
於 2024 年 3 月住了 1 晚
Daniel 於 2024年4月5日的回應
Thank you for your review, we hope you enjoyed your stay. We have maintenance and redecorations planned for the near future to address the overall look of the hotel and hopefully improve the style of the hotel.

6/10 一般

James

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Tv didn’t work, got moved, short staffed in bar
於 2024 年 3 月住了 1 晚
Daniel 於 2024年3月31日的回應
Thank you for your review. We are always trying to improve the quality of our services and fix any issues that may be present. As such we always appreciate any feedback we receive and will work to improve the areas you have highlighted.

10/10 優異

Nikolett

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful place , lovely staff , comfortable bed ,awesome relaxing for families and couples with a clean swimming pool and gym . Definitely we coming back .
於 2024 年 3 月住了 1 晚
Daniel 於 2024年3月20日的回應
Thank you for your kind review. We are happy you were satisfied with your stay and appreciate you taking the time to leave us some feedback.

8/10 不錯

Tatjana

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Daniel 於 2024年3月20日的回應
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

10/10 優異

Elizabeth

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
Had a lovely weekend stay. Room was spotlessly clean. Beds were very comfortable. The staff were all extremely pleasant and helpful. A particular mention goes to Louisa in the breakfast room, she was very attentive to not just ours but all guests and went out of her way to ensure breakfast was a pleasant experience. Also to Andy and Alison in the Maze bar and restaurant who were also very friendly and provided a service where nothing was too much trouble. Would definitely return.
於 2024 年 1 月住了 2 晚

10/10 優異

megan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Definitely will be back
We have visited the pool before but stayed this time and it was absolutely amazing! We had a great time! The room was upto date and very clean. We had breakfast, food was great and there was loads of options. Pool was great as usual and the blonde girl that was working at the pool side went above and beyond to help us. She’s a credit to the hotel. Would definitely recommend and we will now be booking once a month to stay!
於 2024 年 1 月住了 1 晚

10/10 優異

Fiona

於 2023 年 12 月住了 1 晚

10/10 優異

Ellen frances

於 2023 年 12 月住了 2 晚

8/10 不錯

rona

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Family visit
Overnight stay to visit family, very handy, would use again and use the facilities next time.
於 2023 年 12 月住了 1 晚

8/10 不錯

Sheila

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Jessica

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Daniel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

4/10 欠佳

Robert

讚好:整潔度
不滿:住宿狀況
Stayed here as a stop over from a night out The rooms are in need of a SERIOUS revamp Cracks in walls, windows let in draughts and don't stop any noise so we had to put up with there disco until it finished. so if staying here don't think about getting a decent nights sleep The breakfast was ok enough choices for everyone except hot foot is right beside Aircon blower so food is a little cold We told the staff member who really didn't seem to bothered by it so we left it at that You would probably pay less money for a better standard room and warmer food in a cheaper hotel
於 2023 年 12 月住了 1 晚

2/10 很差

Helene

於 2023 年 11 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Mark

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

Lynda

於 2023 年 11 月住了 1 晚

4/10 欠佳

Gareth

商務旅客
不滿:整潔度、職員與服務和住宿狀況
Room was no clean, bathroom shower curtain smelt, overall cleaning needs to be improved,friendly service in the bar, but waiting for 10 minutes for a receptionist to appear to check in
於 2023 年 11 月住了 1 晚

8/10 不錯

Scott

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good swimming pool and sauna
於 2023 年 11 月住了 1 晚

10/10 優異

Richard

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Kevin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

6/10 一般

Steve

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
nice hotel - poor service at dinner
hotel is nice, bed was comfy, room was clean. i must say i don't often bother leaving reviews as i stay away every week and it becomes a chore. so unless very good or very bad i don't bother. this hotel is nice, a little worn, but clean and good value. i have to say the food was very nice when it came, but the service imo was poor. i ordered pate to start. came with no cutlery so had to wait 2 mins for that., the pate was nice, and a good portion, but you get two small triangles of toast and you are left with a large portion of pate with no toast to put it on, surley the toast is the cheapest part of the meal? how about giving your customers at least one slice of bread? maybe even two? i ordered fish and chips, very nice food, but again delivered with no cutlery and i had to wait two minutes for them to bring me a knife and fork. i asked for salt, vinegar and tartar source. i got the salt but the others came at the end of the meal. ?? just poor really. the staff seemed nice to be fair just very inneficient and you dont want to be kept waiting for cutlery etc when the meal is served in front of you, my advice - put the cutlery out first !!
於 2023 年 10 月住了 1 晚

10/10 優異

Adrian

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel stay
Good
於 2023 年 10 月住了 3 晚

10/10 優異

Kevin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

4/10 欠佳

Sarah

不滿:整潔度和職員與服務
於 2023 年 10 月住了 2 晚

8/10 不錯

Graham

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent staff service in all areas of the hotel. Comfortable bed and room cleaned daily. Breakfast excellent. Spa facilities good however sauna out of order at the time of our stay. Would use hotel again. 👍
於 2023 年 10 月住了 2 晚

10/10 優異

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
All you need for a break away
Nice hotel with all you need for a stay away. Pool quite compact however nice to have a swim when on holiday. Breakfast had a good selection and pleasant surroundings
於 2023 年 10 月住了 1 晚

8/10 不錯

Alan

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

Jennifer

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Helpful, friendly staff.
Very comfortable beds and clean rooms. Breakfast is good but they seem to run short of yoghurts and granola. Would like the dinner menu to have more variety or to be changed every night. Staff are a credit to the hotel and are helpful and friendly at all times.
於 2023 年 10 月住了 4 晚

8/10 不錯

Catharina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

Elizabeth

於 2023 年 10 月住了 1 晚

8/10 不錯

Eric

讚好:整潔度和職員與服務
Could be better
Nice hotel & location. The room was a wee bit tired with the net privacy curtains not the greatest & coming down at one side & the curtain was a bit stained as was bed post. We had to keep window closed mostly fue to smokers standing nearby talking smoking etc. This is one thing the hotel need to do is move smokers away from entrance of hotel. As a non smoker it wasn’t great walking through or being in a room their smoke drifted into
於 2023 年 10 月住了 2 晚

8/10 不錯

Tanika

讚好:職員與服務和住宿狀況
3,5/5
Très grand hôtel d’une chaîne mondiale, mais la propreté n’était pas au RDV et le lit n’était pas très confortable.
於 2023 年 9 月住了 1 晚

10/10 優異

Deborah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful buildings, decor good. Bed/pillows comfortable...lamps all working in bedroom. Bedroom spacious. Shower lovely and hot. Pool and leisure facilities available although we did not use them. Free parking handy.Brrakfast was good and lots of choice. Staff helpful.
於 2023 年 9 月住了 2 晚

10/10 優異

Gary

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Heather

讚好:整潔度和職員與服務
於 2023 年 9 月住了 1 晚

8/10 不錯

Dean

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel. Disappointing breakfast.
Nice option just outside of Dundee. Comfortable and clean rooms . Breakfast was a let down. Not many options for vegans. The hash browns contain milk, the mushrooms cooked in butter. (Was not even mentioned on the dietary card , we had to ask) no vegan sauages. Just had beans on toast. Not great for a hotel of this standard.
於 2023 年 9 月住了 1 晚

10/10 優異

nick

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Great stay, Nice and easy check in, room was nice and clean, lovely breakfast. Powerful shower, good tv.
於 2023 年 9 月住了 3 晚

8/10 不錯

Lorraine

多人同遊
讚好:整潔度和職員與服務
One night stay
The hotel is in need of a refurb we were disappointed the pool was closed but the hotel reception were very good at offering a small refund in light of this which was sincerely appreciated as we were not aware of this prior to our stay. Our dinner was ok Andy who worked in the bar had excellent customer service skills with a lovely smile which well deserved a tip! Breakfast was a bit frustrating I had to go back a few times as the food was not all available at the hot counter ran out of butter and replaced with awful supplement! Basically you need to increase your staff numbers on a busy weekend breakfast day as they were unjustly getting a lot of complaints when management clearly had not got enough of them in the rota! I hate to see this as it is unfair to the staff tirelessly running around doing the job of 2 people!
於 2023 年 9 月住了 1 晚

10/10 優異

Ann Marie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overnight stay
We had a great stay. Staff very pleasant and helpful. The pillows in the room were excellent. Would highly recommend
於 2023 年 9 月住了 1 晚

10/10 優異

Andrew

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the grounds. Staff were great!!! Thank you.
於 2023 年 9 月住了 2 晚

10/10 優異

Daniel

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Clean room in perfect condition and comfortable beds. Breakfast was very good, check-in and out was quick. Only minus was that the pool was closed, while we were there.
於 2023 年 9 月住了 1 晚

6/10 一般

Nick

多人同遊
不滿:整潔度
Tired hotel
Past its best.
於 2023 年 9 月住了 2 晚

10/10 優異

Jalal

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Steve

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant Stay
於 2023 年 9 月住了 1 晚

10/10 優異

Stephen

於 2023 年 9 月住了 2 晚

10/10 優異

Peter

於 2023 年 9 月住了 1 晚