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悅樂加東酒店 (遠東酒店)的評價

4 out of 5
悅樂加東酒店 (遠東酒店)
25 Marine Parade, Singapore

評價

9.0

卓越

10 分評分，優異；1001 則評價中有 601 則" "
8 分評分，不錯；1001 則評價中有 324 則" "
6 分評分，一般；1001 則評價中有 47 則" "
4 分評分，欠佳；1001 則評價中有 20 則" "
2 分評分，很差；1001 則評價中有 9 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Shu Pui Simon

於 2024 年 2 月住了 3 晚

8/10 不錯

Fangyao

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 6 晚
Vigneswaran-Assistant Manager 於 2023年10月15日的回應
Thank you

10/10 優異

TING CHUN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Vigneswaran-Assistant Manager 於 2023年9月10日的回應
Thank you

10/10 優異

KA LOK

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 4 晚
Vigneswaran-Assistant Manager 於 2023年8月24日的回應
Thank you

10/10 優異

Pui Tsz

商務旅客, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 4 晚
Vigneswaran-Assistant Manager 於 2023年5月25日的回應
Thank you

8/10 不錯

CHING YEE

讚好：整潔度、職員與服務、設施服務和住宿狀況
A nice and comfortable stay with helpful staff.
於 2023 年 5 月住了 3 晚
Vigneswaran-Assistant Manager 於 2023年5月19日的回應
Dear Ching Yee,Greetings from Village Hotel Katong!Thank you for your wonderful review and we hope we can serve you again.

4/10 欠佳

Kwok Man joeny

商務旅客
不滿：職員與服務
Not a good experience
1. When I check-in, I was given a room that has already occupied ... how embarrassing we are when opened the door! 2. Completely cut down of power twice for few minute in the first night! 3. No instruction in the phone which buttom to be pressed to connect with front desk/operator/housekeeping! 4. Generally, room needs renovation and air-condition is noisy!
於 2023 年 4 月住了 5 晚

8/10 不錯

Ching I

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 3 月住了 1 晚
Vigneswaran 於 2023年3月21日的回應
Dear Ching I,Greetings from Village Hotel Katong!Thank you for your kind ratings!

6/10 一般

ka kwan

伴侶同遊
讚好：職員與服務
職員見到我們開左請勿打擾的按鈕，見到我們都會詢問要清潔房間嗎？ 或者都會問我們需要補充的物品，酒店的職員會關心客人的需要。 另外，在房間門口位置貼上貼紙，當客人check in 後進入房間時見到貼紙未有撕開，這個concept 都是十分好。相反，酒店需要考慮浴室的設計，由於本人就住的房間是企缸，拉門之間會飲洗澡的水流出，導致地面有水。除此之外，浴室的地面過左一晚都未能乾透。
於 2023 年 1 月住了 4 晚

8/10 不錯

Chun Hung

伴侶同遊
讚好：整潔度
Large bathtub inside the room, but very humid (wet floor) if the air con is not strong.
於 2022 年 9 月住了 1 晚

8/10 不錯

Chun Hung

伴侶同遊
讚好：職員與服務
Overall price in SG is very high now. Yet worth to stay at this hotel for Thai price.
於 2022 年 9 月住了 1 晚

8/10 不錯

Hui Yu

於 2022 年 9 月住了 2 晚

10/10 優異

真實旅客

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
這次旅程選擇住悦樂加東飯店，感覺是不錯的選擇。當初選擇這家原因是：1.有機場接駁車，不用煩惱叫車等車找車問題2.雖不在市中心但整個加東有自成一格的魅力3.樓下就有當地超市，後門走出去就有公車站牌，各大景點都有到，而且附近有許多購物中心與熟食中心，再走遠一點有東海岸公園4.雖然自己也不太會說英文但櫃檯人員都很客氣5.房間寬敞且床很舒服都一覺到天亮。比較遺憾的是都沒有享用到飯店餐廳，感覺很不錯。整體來說這是個很推薦國人去新加坡選擇的飯店。
於 2020 年 1 月住了 5 晚
Eugene Lee 於 2020年2月10日的回應
Dear Esteemed Guest Thank you very much for taking time to review your recent stay with us at Village Hotel Katong. It sounds like you have a fantastic stay with us, and we really hope to be able to welcome you yet again, when you next return to Singapore! Live Like a Local – Eat. Play. Explore Eugene Lee Hotel Manager Village Hotel Katong

8/10 不錯

Suet mui

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 3 晚
Eugene Lee 於 2020年2月10日的回應
Dear Suet mui Thank you very much for taking time to review your recent stay with us at Village Hotel Katong. We hope you enjoyed your stay as much as we enjoyed hosting you! Looking forward to being able to host you again, on your next visit to Singapore! Live Like a Local – Eat. Play. Explore Eugene Lee Hotel Manager Village Hotel Katong

10/10 優異

Chi-Ming

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間寬敞
房間寬敞舒適，附近也有超市，很方便。
於 2019 年 10 月住了 2 晚
Brandon Lim, Assistant Front Office Manager 於 2019年10月28日的回應
Dear Chi-Ming, We appreciate you taking the time to share your experience here with us and thank you for your 10/10 rating! We hope to see you again in the near future. Once again, thank you for a fabulous review and wishing you a pleasant week ahead. Kind regards

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good for business trip
Clean and comfort for 1 night stay
於 2019 年 8 月住了 1 晚
Brandon Lim, Assistant Front Office Manager 於 2019年10月15日的回應
Dear Guest, We appreciate you taking the time to share your experience here with us and thank you for your 08/10 rating! We hope to see you again in the near future. Once again, thank you for a fabulous review and wishing you a pleasant week ahead. Kind regards,

2/10 很差

真實旅客

於 2019 年 5 月住了 2 晚
Brandon Lim Assistant Front Office Manager 於 2019年7月30日的回應
Dear Traveler, Thank you for taking the time to share your feedback. We had noted of your ratings of 1 on Expedia and we would appreciate if your could share with us on how we can make your stay more comfortable. Thank you once again for sharing your feedback and we hope we will have another opportunity to welcome you back to Village Hotel Katong. Your Sincerely,

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務和設施服務
離市區遠 排水孔不太通洗一下就淹水
於 2019 年 6 月住了 4 晚
Clemence 於 2019年7月11日的回應
Dear Sir/Maam, Noted on your feedback. We will strive to improve to serve you better in the future. We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager

10/10 優異

Eric (Hong Kong)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
交通方便，酒店附近可以找到不同高質素而且價錢相宜或便宜的食肆。另外，酒店房間空間感足夠、舒適，使客人能夠好好休息。
於 2019 年 5 月住了 3 晚
Clemence 於 2019年7月11日的回應
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager

10/10 優異

Wanho

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
many restaurant and shopping located near mall the hotel although its location is a bit far away from MRT, however, the bus ( the bus stop is just beside hotel) is enough for us to go most of the sightseeing spot.
於 2019 年 6 月住了 3 晚
Clemence 於 2019年7月11日的回應
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不建議加購早餐
小地方沒清潔乾淨。早餐有待加強。 整體來說很好應該花些時間體驗飯店設施
於 2019 年 6 月住了 1 晚
Clemence 於 2019年6月22日的回應
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager

10/10 優異

CHUN LIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常的喜歡 如果再去新加坡 會再住
非常的棒 沒有任何雷！
於 2019 年 5 月住了 3 晚
Clemence 於 2019年6月22日的回應
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager

8/10 不錯

Lau

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and polite services. The location of the hotel is acceptable. However, I cannot enjoy the following amenities as offered by the hotel. Firstly, the hotel gave me 10% off breakfast, but my booked package (flight tickets + hotel for 5 days) has already included breakfast. Secondly, the hotel gave me late check out for 2 hours later, but my flight back to HK is scheduled at 2:30pm, I need to check out at 12:00 noon, thus the 2 more hours late check out time is not applicable for me. Hopefully, the next round amenities would fit for my trip.
於 2019 年 4 月住了 4 晚
Clemence 於 2019年5月17日的回應
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
距離機場近，且有機場與飯店接送服務。 樓下就有超市，週邊美食眾多，非常方便。
於 2019 年 4 月住了 3 晚
Brandon Lim Assistant Front Office Manager 於 2019年5月6日的回應
Dear Guest, We appreciate you taking the time to share your experience here with us and thank you for your 05/05 rating! We hope to see you again in the near future. Once again, thank you for a fabulous review and wishing you a pleasant week ahead. Kind regards,

8/10 不錯

Kengchye

讚好：整潔度、住宿狀況和客房舒適度
Basically good. But I was forced to pay for upgrade since my original booking was not available.
於 2019 年 3 月住了 3 晚
Clemence 於 2019年4月9日的回應
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager

8/10 不錯

Kim Teng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
Clemence 於 2019年4月9日的回應
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
No body’s answer the call for services!
I was called the operator & housekeeping for helps during my stayed disappointed no one’s answer my calls!
於 2019 年 2 月住了 1 晚
Brandon Lim, Assistant Front Office Manager 於 2019年4月4日的回應
Dear Sir / Mdm, We want to sincerely apologize for your negative experience at Village Hotel Katong . Regrettably, we had service lapse in certain aspect and would like to extend our most sincere apology concerning this issue. I have reiterated with the team and taken corrective measures including counselling and coaching the associate concerned. Thank you once again for sharing your feedback and we hope we will have another opportunity to welcome you back to Village Hotel Katong. Regards

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
房間寬敞,附近吃喝方便
於 2019 年 2 月住了 2 晚
Clem 於 2019年4月9日的回應
Dear Sir/Maam, Thank you for your feedback! We hope to see you again soon! Kind Regards, Clemence Cheah Assistant Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
不滿：整潔度
於 2018 年 12 月住了 6 晚

8/10 不錯

hongdan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
於 2018 年 11 月住了 3 晚

8/10 不錯

Karen

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were second to none. Always happy to help and assist where they can. We had issues with a dodgy safe in the room that kept draining the battery and they would sort it immediately for us. The pool was small but not busy so a nice relaxing area should you wish to use it. The gym looked clean and spacious although I didn’t use it. Breakfast there was lots of choice for every traveller. Certain areas in the rooms and bathrooms could maybe do with a re-furb but overall was a lovely stay. Location was great, lots of shopping centres and eating options all within walking distance. Lots of construction close by but that’s the same all over Singapore. Long term goals. New MRT not yet opened. Short walk also to east coast park which is lovely with a beach.
於 2024 年 4 月住了 9 晚

10/10 優異

Tamra

多人同遊
讚好：整潔度和住宿狀況
Location excellent. Staff were great 👍 Our room was spacious and very comfortable.
於 2024 年 4 月住了 6 晚

8/10 不錯

Tracy (Costa Mesa)

多人同遊
讚好：整潔度和住宿狀況
Staff professionalism can be improved.
於 2024 年 1 月住了 3 晚

10/10 優異

Tim

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good area and the shopping centre below was a bonus with good breakfast options
於 2024 年 4 月住了 3 晚

10/10 優異

Calgary

讚好：整潔度、職員與服務和住宿狀況
Located in the heart of Katong which offers a lot of food and drinking spots. Check in and out was seamless and the room was bigger compared to the other hotel options nearby with competitive prices. Though the hotel is rather older, it’s still good enough. With a bus stop just outside which offers many bus services to the city center.
於 2024 年 4 月住了 4 晚

8/10 不錯

David

讚好：住宿狀況
Location is great
於 2024 年 4 月住了 2 晚

8/10 不錯

Catherine

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay, as described. Very helpful and friendly staff. Good location, will be better when MRT station opens. Quiet stat, good pool, good breakfast
於 2024 年 4 月住了 1 晚

10/10 優異

HOCHUL

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Those hoteliers are very nice and kind.
於 2024 年 4 月住了 2 晚

8/10 不錯

DAHIANA (san juan)

讚好：整潔度、職員與服務和住宿狀況
Great hotel and awesome staff.
於 2024 年 3 月住了 2 晚

8/10 不錯

Christophe

讚好：整潔度和職員與服務
不滿：住宿狀況
The property is in need of renovation. The air conditioning is being renovated right now but I don’t think my room had been. It was a very loud system.
於 2024 年 3 月住了 1 晚

10/10 優異

Ashlee

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean and comfortable.
於 2024 年 3 月住了 2 晚

8/10 不錯

Aidia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Mall is attached to this hotel which is super convenient.
於 2024 年 3 月住了 1 晚

10/10 優異

Moegi

於 2024 年 2 月住了 1 晚

10/10 優異

Kylie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly, helpful staff
於 2024 年 3 月住了 5 晚

8/10 不錯

John (Sherwood Park)

於 2024 年 3 月住了 2 晚

8/10 不錯

Jane

於 2024 年 3 月住了 2 晚