外觀

愛丁堡佐治洲際酒店 (IHG 旗下酒店)的評價

5 out of 5
愛丁堡佐治洲際酒店 (IHG 旗下酒店)
19-21 George Street, Edinburgh, Scotland

評價

9.0

卓越

10 分評分,優異;1001 則評價中有 625 則" "
8 分評分,不錯;1001 則評價中有 238 則" "
6 分評分,一般;1001 則評價中有 91 則" "
4 分評分,欠佳;1001 則評價中有 31 則" "
2 分評分,很差;1001 則評價中有 16 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
Antonio 於 2023年11月9日的回應
Dear Booker,thank you for taking the time to leave a review online.We appreciate the high rating and we look forward to welcoming you back soon,Best wishes,Antonio F CasariuFO Antonio

10/10 優異

Kwok Kei

家人同遊
讚好:職員與服務和住宿狀況
The hotel is excellent and the staffs there are polite and proactive to help 👍 Very good experience to stay in 👍👍
於 2023 年 5 月住了 4 晚

10/10 優異

Sin Man

於 2022 年 12 月住了 1 晚

10/10 優異

Lai Ling

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 4 晚

10/10 優異

Sze Wai

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly & helpful staff
Excellent customer service. Friendly & helpful staff.
於 2022 年 8 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 3 晚
William Sdranis, Guest Relations Manager 於 2019年7月25日的回應
Dear Guest,Thank you very much for taking the time to review your recent stay at the Principal Edinburgh George Street. I am looking forward to welcome you back in the future. Kind Regards,

10/10 優異

Bruce

讚好:整潔度、職員與服務和住宿狀況
Our stay at the The George was everything that we hoped for, the room was immaculate and staff were very friendly.
於 2024 年 3 月住了 1 晚
Greg, Front of House Manager 於 2024年4月2日的回應
Thank you very much for choosing InterContinental The George. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back at the InterContinental Edinburgh The George in the near future.

10/10 優異

Lorenzo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel in the right spot of the city!
於 2024 年 3 月住了 3 晚
Greg, Front of House Manager 於 2024年4月2日的回應
Thank you very much for choosing InterContinental The George. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back at the InterContinental Edinburgh The George in the near future.

10/10 優異

Maxine Marie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Hotel, good location, helpful and friendly staff
於 2024 年 3 月住了 2 晚
Greg, Front Of House Manager 於 2024年4月2日的回應
Thank you very much for choosing InterContinental The George. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back at the InterContinental Edinburgh The George in the near future.

4/10 欠佳

Christine

不滿:職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Greg, Front of House Manager 於 2024年4月2日的回應
Thank you for your feedback form your recent stay with us at InterContinental Edinburgh the George. I am disappointed to learn your stay was not that of a InterContinental experience and we fell short of a 5* star experience.

10/10 優異

Catherine

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
JM 於 2024年3月28日的回應
Dear Catherine,Thank you very much for choosing InterContinental The George. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back at the InterContinental Edinburgh The George in the near future. Kind Regards, Greg, Front of House Manager

10/10 優異

Juliana

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful location and welcoming staff. We had a comfortable stay and the room was always stocked with plenty of complementary snacks and water. The room was small but that was to be expected. The bathroom was tiny and the shower design was a bit lacking as the floor was easily flooded by the shower if not extremely careful. Overall a lovely stay for our family of four.
於 2024 年 3 月住了 2 晚
Greg, Front of House Manager 於 2024年3月23日的回應
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope to welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 優異

John

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff excellent location we had a great night and the breakfast was amazing.
於 2024 年 3 月住了 1 晚
Greg, Front of House Manager 於 2024年3月23日的回應
Thank you so much for taking the time to leave review. We are so happy to hear that you enjoyed your stay with us. We do hope to welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 優異

Ismer (Yonkers)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice quiet, very helpful and friendly personel.
於 2024 年 2 月住了 4 晚
Greg, Front Of House Manager 於 2024年2月24日的回應
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future

10/10 優異

KARIM (london)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel & staff.. I’ve stayed at the hotel before reason for booking again, thanks to everyone for making our stay memorable.
於 2024 年 2 月住了 3 晚
Greg, Front Of House Manager 於 2024年2月24日的回應
Thank you so much for taking the time to leave a review. We are so happy to hear that you had an amazing stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future

8/10 不錯

Neil

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location in the new town with great access to all nearby attractions. Lovely bar and restaurant.
於 2024 年 2 月住了 2 晚
Greg, Front Of House Manager 於 2024年2月20日的回應
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

4/10 欠佳

Jim

於 2024 年 2 月住了 1 晚
Greg, Front of House Manager 於 2024年3月23日的回應
I am sorry to learn your experience did not meet your expectations during your stay, if you would like to discuss this further, please contact me directly on greg.riley@ihg.com

10/10 優異

maria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Highly recommend this hotel. The staff are helpful and go beyond to ensure you have a wonderful experience.
於 2024 年 2 月住了 4 晚
Greg, Front Of House Manager 於 2024年2月13日的回應
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 優異

Stephen

於 2024 年 1 月住了 1 晚
Greg, Front of House Manager 於 2024年3月23日的回應
Thank you for the 5/5 review!

10/10 優異

Marcelo

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel, very convenient location near good restaurants, shops and a 10min walk from the Old city.
於 2024 年 1 月住了 5 晚
Greg, Front Of House Manager 於 2024年2月13日的回應
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 優異

MIGUEL (Mosman Park)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent Hotel in a great location, will be back!
於 2024 年 1 月住了 1 晚
Greg, Front Of House Manager 於 2024年1月18日的回應
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 優異

Peter

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Greg, Front Of House Manager 於 2024年1月18日的回應
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us.We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 優異

Andres

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Greg, Front Of House Manager 於 2024年1月23日的回應
Thank you for taking the time to tell us about your experience at InterContinental Edinburgh The George.We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

annette

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a beautiful hotel in a perfect location. I stayed here last May and loved it so much I returned last week. The old town of Edinburgh is a short walk away, while the hotel, itself, is on the edge of the new town with many great shops, pubs and restaurants from which to choose. The staff is very friendly and management truly aims to please. You won't be disappointed with this choice and personally, I am already looking forward to my return!
於 2023 年 12 月住了 6 晚
Antonio 於 2023年12月20日的回應
Dear Annette,We are delighted to welcome you back and appreciate your kind words about our beautiful hotel and perfect location. It's wonderful to hear that you enjoyed your stay so much in May that you returned last week. We take pride in our proximity to both the old town and the vibrant offerings of the new town, ensuring a diverse and enjoyable experience for our guests.Thank you for recognizing our friendly staff and the dedicated management team. We strive to create memorable stays for our guests, and we're thrilled to know we've succeeded in your case. We look forward to hosting you again and making your next visit even more special. Your loyalty and positive feedback mean a lot to us, and we can't wait to welcome you back!Best wishes,Antonio F Casariu - FO Supervisor

10/10 優異

salomon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Antonio 於 2023年12月20日的回應
Dear Salomon,Thank you for the perfect score of 10/10! We're thrilled to hear that you had such a positive experience during your stay. If there's anything specific you'd like to highlight or any suggestions for improvement, we'd love to hear more about your experience. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. Thank you for choosing our hotel!Best wishes,Antonio F Casariu - FO Supervisor

6/10 一般

steve

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Great location and friendly staff. Shame the room was cold for 3hrs on arrival due to the heating not working but eventually this was rectified after asking twice.
於 2023 年 12 月住了 2 晚
Antonio 於 2023年12月20日的回應
Dear SteveWe appreciate your positive comments about our great location and friendly staff. However, we sincerely apologize for the inconvenience you experienced with the heating in your room upon arrival. It's regrettable that it took a couple of requests to rectify the situation.Ensuring our guests' comfort is our top priority, and we are grateful for your understanding. Your feedback is valuable, and we will review our procedures to prevent such occurrences in the future. We hope this isolated incident does not overshadow the rest of your stay, and we're glad we could eventually address the issue.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a seamless and enjoyable experience. Your satisfaction is important to us, and we will strive to make your next stay even better.Best wishes,Antonio F Casariu - FO Supervisor

6/10 一般

angus (Princeton)

伴侶同遊
讚好:整潔度
不滿:住宿狀況
This is not really five stars, or not by American standards. There are flights of stairs within floors, so hard for people with mobility issues. Heat didn’t work in our room, a computer problem in the end, but took a long time to sort out. Clothes hangers were broken and not checked. Room staff speak no English. TV has no premium channels, like Sky Sports, so good luck if snooker is not your fave. Staff were kind a tried, but this is not a five star experience, compared with eg Balmoral, and we paid close to $1000 per night.
於 2023 年 12 月住了 2 晚
Antonio 於 2023年12月20日的回應
Dear Angus,We sincerely apologize for falling short of your expectations during your stay. We regret any inconvenience caused by the layout challenges for individuals with mobility issues and the delay in resolving the heat issue due to a computer problem. Your feedback about broken clothes hangers, language barriers with room staff, and the lack of premium TV channels is noted.We take your comments seriously and will use them to address and improve the areas mentioned. Our aim is to provide a seamless, five-star experience for all our guests, and we apologize for any disappointment you may have encountered.We appreciate your constructive feedback and hope to have the opportunity to better serve you in the future. If you decide to give us another chance, we will make every effort to exceed your expectations and restore your confidence in our hotel. Thank you for sharing your concerns with us.Best wishes,Antonio F Casariu - FO Supervisor

10/10 優異

Keith

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gorgeous hotel in an ideal location.
於 2023 年 12 月住了 1 晚
Antonio 於 2023年12月20日的回應
Dear Keith,We're thrilled to hear that you found our hotel gorgeous and enjoyed its ideal location. Providing a delightful experience for our guests is our top priority, and we're glad that you had a positive impression of your stay. If there's anything specific you loved or any suggestions you have for improvement, we'd love to hear more about your experience. Thank you for choosing our hotel, and we hope to welcome you back for another wonderful stay in the future!Best wishes,Antonio F Casariu - FO Supervisor

10/10 優異

Mark

伴侶同遊
A great stay!
於 2023 年 12 月住了 3 晚
Antonio 於 2023年12月20日的回應
Dear Mark,We're delighted to hear that you had a great stay! Thank you for choosing our hotel, and we appreciate your positive feedback. If any specific aspects of your stay stood out or if you have any suggestions for improvement, we'd love to hear more about your experience. Our goal is to ensure our guests have a memorable and enjoyable stay, and we hope to have the pleasure of welcoming you back in the future.Best wishes,Antonio F Casariu - FO Supervisor

8/10 不錯

Tom

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Got stuck in a room by the door to the stairs which started to slam early in the morning. Woke us up every day. Shame everything else was perfect.
於 2023 年 11 月住了 2 晚
Antonio 於 2023年12月20日的回應
Dear Tom,We sincerely apologize for the disturbance caused by the slamming door near your room, leading to an early wake-up call. We understand the importance of a peaceful stay and regret that this aspect affected your experience. Your feedback is invaluable, and we'll address the issue promptly to prevent such inconveniences for future guests. We're pleased to hear that aside from this issue, everything else was perfect. Please give us another opportunity to host you, and we'll ensure a more serene and enjoyable stay with the utmost attention to your comfort. Thank you for bringing this to our attention, and we appreciate your understanding.Best wishes,Antonio F Casariu - FO Supervisor

10/10 優異

Raginae Chali

於 2023 年 11 月住了 4 晚
Antonio 於 2023年12月20日的回應
Dear Chali,Thank you for the perfect rating! We're delighted that you had a 5/5 experience during your stay. If there's anything specific that stood out to you or any feedback you'd like to share, we'd love to hear more. Our goal is to consistently provide exceptional service, and we appreciate your positive endorsement. We look forward to the opportunity of hosting you again for another excellent stay!Best wishesAntonio F Casariu - FO Supervisor

10/10 優異

Patricia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
All good
於 2023 年 11 月住了 1 晚
Antonio 於 2023年11月23日的回應
Dear Patricia,Thank you for your positive feedback! We're thrilled to hear that everything met your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We appreciate your support and look forward to welcoming you back for another great experience.Best wishes,Antonio F - FO Supervisor

10/10 優異

Olga

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful stay. Delicious breakfast
於 2023 年 11 月住了 2 晚
Antonio 於 2023年12月20日的回應
Dear Olga,We're thrilled to hear that you had a wonderful stay and enjoyed our delicious breakfast! Your positive feedback is greatly appreciated. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. We hope to have the pleasure of welcoming you back for another delightful experience in the future. Thank you for choosing our hotel!Best wishes,Antonio F Casariu - FO Supervisor

6/10 一般

Mark

於 2023 年 11 月住了 2 晚

10/10 優異

lauren

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was exceptional. The staff was quick to respond and help. Carlos was extremely helpful. The breakfast that was included was a nice selection.
於 2023 年 11 月住了 5 晚
Antonio 於 2023年11月23日的回應
Dear Lauren,We're delighted you had an exceptional experience! Thank you for praising our responsive staff, especially Carlos, and enjoying the included breakfast selection. Your positive feedback is greatly appreciated. We look forward to providing you with more memorable stays in the future.Best wishes,Antonio F - FO Supervisor

8/10 不錯

Yngvill

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚

6/10 一般

JULIE

讚好:整潔度
We stayed on a Saturday night and the noise from the nightclub over the road kept us awake until 4am. The hotel is nice. But nothing special.
於 2023 年 11 月住了 1 晚
Antonio 於 2023年11月23日的回應
Dear Julie,We apologize for the disturbance caused by the nearby nightclub during your Saturday night stay. Your feedback is crucial, and we'll explore measures to address noise concerns. While we're glad you found the hotel nice, we regret it fell short of being exceptional for you. Please consider giving us another chance for an improved experience. Thank you for sharing your insights.Best wishes,Antonio F - FO Supervisor

10/10 優異

Heather

家人同遊
Fantastic!
於 2023 年 10 月住了 5 晚
Antonio F Casariu 於 2023年11月4日的回應
Dear Heather,Thank you for your kind feedback. We are glad to hear that you enjoyed your stay and we look forward to welcoming you back soon,Best wishes,Antonio F CasariuFO Supervisor

10/10 優異

IL Kyung

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Antonio 於 2023年11月4日的回應
Dear IL Kyung,Thank you for your great rating.We hope to welcome you soon at the hotel,Best wishes,Antonio F CasariuFO Supervisor

8/10 不錯

Thomas

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was beautiful and convenient. Rooms are small even the premium ones. The lighting is very dark in the rooms. Hard to put on makeup and in our room if we opened the curtains or blinds it looks right into another apartment/room with people standing right there cooking and eating so zero privacy. Staff wonderful though. Would probably choose another place next time but stll enjoyed our week there.
於 2023 年 10 月住了 6 晚
Antonio 於 2023年12月20日的回應
Dear Thomas,We're pleased to hear that you found our hotel beautiful and convenient, and we appreciate your positive comments about our staff. However, we apologize for the challenges you faced with room size, lighting, and privacy. Your feedback is valuable, and we'll certainly take it into consideration as we strive to improve our guests' experiences.In the future, we recommend exploring different room options or configurations that may better suit your preferences for size and privacy. We appreciate your understanding and are grateful that, despite these challenges, you still enjoyed your week with us.If your travels bring you back to the area, we hope you'll consider giving us another opportunity to provide an even better stay. Thank you for choosing our hotel, and we look forward to the possibility of hosting you again.Best wishes,Antonio F Casariu - FO Supervisor

8/10 不錯

Yvonne

於 2023 年 10 月住了 3 晚
Antonio 於 2023年11月9日的回應
Dear Yvonne,Thank you for taking the time to leave your rating. We are glad to read that you had a great stay and we hope to welcome you back soon,Best wishes,Antonio FFO Supervisor

4/10 欠佳

Gi dong

於 2023 年 10 月住了 2 晚
Cristina Roza 於 2023年10月29日的回應
Thank you so much for taking the time to leave a review, Gi Dong! We are so happy to hear that you enjoyed your stay with us, I am sorry to learn your experience did not meet your expectations during your stay if you would like to discuss this further, please contact me directly on Cristina.RozaCabezas@ihg.com We do hope we can welcome you back at the InterContinental Edinburgh The George in the future. Kindest regards Cristina Roza Assistant Front Office Manager

10/10 優異

Brian (Louisville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel with very attentive staff. The level of hospitality service was top notch
於 2023 年 10 月住了 3 晚
Cristina Roza 於 2023年10月29日的回應
Thank you so much for taking the time to leave a review, Brian! We are so happy to hear that you enjoyed your stay with us, We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.Kindest regardsCristina Roza Assistant Front Office Manager

10/10 優異

Alejandra

於 2023 年 10 月住了 3 晚
Cristina Roza 於 2023年10月29日的回應
Thank you so much for taking the time to leave a review, Alejandra! We are so happy to hear that you enjoyed your stay with us, We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future. Kindest regards Cristina Roza Assistant Front Office Manager

10/10 優異

Rana

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful
於 2023 年 10 月住了 2 晚
Cristina Roza 於 2023年10月29日的回應
Thank you so much for taking the time to leave a review, Rana ! We are so happy to hear that you enjoyed your stay with us, We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future. Kindest regards Cristina Roza Assistant Front Office Manager

6/10 一般

Magdaline

家人同遊
於 2023 年 10 月住了 2 晚

10/10 優異

Frank

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The George is a lovely hotel with an attentive staff and a wonderful location. We were there for three nights and enjoyed our stay. The only thing we found wrong with our room was the shower. There were no hand bars and one needed a "helper" to get out of shower/tub. I am amazed that no one has been seriously hurt.
於 2023 年 9 月住了 3 晚
Antonio F Casariu 於 2023年11月4日的回應
Dear Frank,We appreciate your feedback about The George Hotel. We're delighted that you enjoyed your stay and found our staff attentive. Your point about the safety concern with the lack of hand bars in the shower is duly noted, and we take it seriously. Rest assured, we will look into this issue promptly to ensure the safety and comfort of our guests. Thank you for bringing it to our attention. We hope to welcome you back soon.Best wishes,Antonio F CasariuFO Supervisor

10/10 優異

Carol

伴侶同遊
讚好:設施服務和住宿狀況
The very helpful staff for kind directions with their patience. quickness to remedy a problem.
於 2023 年 9 月住了 5 晚
Antonio 於 2023年11月4日的回應
Dear Carol,We're pleased to hear that the staff at our establishment was exceptionally helpful, patient, and quick to address any issues during your visit. Providing excellent service and assistance is a top priority for us, and it's heartening to know that you had a positive experience with our team. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you again in the future.Best wishes,Antonio F CasariuFO Supervisor

10/10 優異

Angela (Vanderpool)

讚好:整潔度、職員與服務和住宿狀況
Loved our stay everyone was very kind and helpful. Will be going back!
於 2023 年 9 月住了 6 晚
Antonio 於 2023年11月4日的回應
Dear Angela,We're delighted to hear that you had a wonderful stay and appreciated the kindness and helpfulness of our team. We look forward to welcoming you back for another enjoyable visit in the future!Best wishes,Antonio F CasariuFO Supervisor

10/10 優異

Shona

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A great stay
A very warm welcome A lovely room friendly staff without whose help I’d never have found the gym!,
於 2023 年 9 月住了 2 晚
Antonio 於 2023年11月4日的回應
Dear Shona,We're thrilled you enjoyed a warm welcome, a lovely room, and friendly staff. It's great to know their assistance was valuable, and we hope you had a great time at the gym!